Organisational Behaviour Report: Cafe Pod Coffee Co. Analysis

This report provides a comprehensive analysis of organisational behaviour within the context of Cafe Pod Coffee Co. in the UK. It examines the effects of power, politics, and culture on individual and team behaviour, exploring various power dynamics like coercive, legitimate, referent, and expert power, and how they influence employee actions. The report also delves into the impact of organisational politics, including its effects on productivity, concentration, and employee attitudes. Furthermore, it discusses the influence of organisational culture, using Handy's cultural typology model to illustrate different cultural frameworks. The report then assesses motivational techniques, differentiating between content and process theories, with specific reference to Maslow's hierarchy of needs and Vroom's expectancy theory. Finally, it offers insights into effective cooperation and applies organisational behaviour concepts to a given business situation, drawing conclusions about the interplay of these elements on the company's overall performance.

Organisational Behaviour

Table of Contents
Introduction......................................................................................................................................3
Task .................................................................................................................................................3
P1Examine the effects of power, politics and culture on the behaviour of other in an
organisational context.................................................................................................................3
Task2................................................................................................................................................7
P2 The content and process theories of motivation or motivational techniques enable effective
achievement of goals in an organisational context.....................................................................7
Task3................................................................................................................................................9
P3 Demonstrate an understanding of how to co-operate effectively with other.........................9
Task4..............................................................................................................................................10
P4 Apply philosophies and concepts of OB to a given business situation................................10
Conclusions....................................................................................................................................11
References......................................................................................................................................12

Introduction
The Organisational Behaviour is the set of the activities which is associated from
management that obsessed with understanding, influencing and predicting behaviour in setting of
the organisation (Agarwal, 2014). It is a tool for benefit of humans as well as this refer widely to
the behaviour of persons in entire kind of business organisation. The organisation will take in
this assignment is Cafe Pod Coffee Co. in UK its the independent manufacturer of exciting and
strong for coffee consumers and also offers espresso mixture through utilising seed vessel which
are successful made from food form reusable formative. In this assignment it will discussed
about the effect of politics, culture and the behaviours of other in the context of company.
Moreover, this will determined to access that how to motivate team or person to get a goal. As
well as, how to co-operate effectively with others and concepts and philosophies of
organisational behaviour to a given business situation.
Task 1
P1Examine the effects of power, politics and culture on the behaviour of other in an
organisational context
The culture of the organisation is determined like the collective principles and impression
within the company which helps to sort the pattern of the behaviour to staff members (Bakotić,
2016). At sometime the structural culture is specified as the first differentiate the contributions or
attempts of the organisational team or gives a generic understanding of how or what they obtain.
And how score are interconnected and every worker may get their goals through Cafe Pod
Coffee Co. company.
The organisational culture, politics and power are the features that can effect the team
and the individual performance (Balwant, 2018). All features impact the beingness or growth of
the administration in the negative or positive way. The power is can effect to the workers and
their behaviour of working. The managers of the company guide them and impact the
capabilities of all worker in the right manner. Power is the major feature to controlling the
behaviour of the faculty members of the company.

Influence of Power on team and individual
Power is the capability to effect other persons. It determine the capableness to
phenomenon the behaviour of the assistant with the control of all sources in the organisation
(Bester, 2015). In the transactions it is an exchange relationships among the target or the agent.
In the circumstances of power there are different theories that can be used by Cafe Pod Coffee
Co. to effect or guide the behaviour of the worker are discussed below:
Coercive Power- It is the anonymous of the prise power. On the basis of administrator
capability to cause an caustic experience for their company people (Chawla, 2014). In the
situation of the organisation, it might be in the modification of activity of warning for dismissal,
demotion , suspension for the faculty members who are working in the company.
Legitimate Power- It is based upon the mutual agreement or position. So that, both the
target and the agent has right to effect the staff members. it is in the form of company owner that
is emissary to the place of the member in the organisation.
Referent Power- Its an power of elusive which is settled on the social repulsion. The
attractive persons are frequently content about the power of referent (Chen, 2014). In the
company persons hire someone as behave and ideal consequently up to a definite phases.
Expert Power- This is exist when the representative provide information and knowledge
that are quarry condition. It is supported on the knowledge in the power, its a proverb depend on
this power (Christina, 2014). There are three situations to be consummated are consider as the
target should include the agent as an expert. Moreover, the information must be applicable or
useful to the reference. As well as the mark should trust, beliefs which the information that is
provided through the broker is correct and accurate.
Acquisition of Power- There are several people who are enjoyed more power than other
people. Because the extraordinary activities, In this persons are doing things in extraordinary
works that contribute to power and non routine (Coccia, 2014). Other is Visible Activities, it
require the activities to be known identify and visible to other members in the Cafe Pod Coffee
Co. in the UK.
Influence of politics on individual and team
The politics organisation is determined as the utilisation of the casual attempts or
schemes that might influence the activities of idea, attainment, selling, business of power. The
managers of Cafe Pod Coffee Co. should take appropriate actions and decisions to control the

political surroundings of the company so that administration remain maintain. The effects of
politics on teams and persons are determine below:
Decrease in overall productivity- The politics eventually affects the productivity of the
company and lowers the output of a person (Coccia, 2015). They are more fascinated in back
biting and leg pulling, faculty members spend their time to evaluator colleagues. In this the
average observation tells that a person who play politics at office place so they get less pay care
to their work.
Affects Concentration- The persons concerned in politics it is conjugate to make more
misunderstanding as their direction is somewhere else (Hashim, 2014). Moreover, they search
tough to epitome for their work as well as they are curious in decay the some other person image
in front of head person.
Changes the Attitude of employees- No matter how much hard work a worker puts, they
goes unnoticed in a politically driven company and politics can alter the attitude of the workers
(Mitchell, 2014). Moreover, the internal politics don't permit faculty members to provide their
hundred percent at a workplace.
Increase Stress- The politics enhance the level of stress for company workers, they said
employees are not machine so they could work continuously eight to nine hours without any
conversation with each others. As this the persons in company fail to trust each other.
Influence of culture on individual and team- These features is define the values,
norms of the company or these are to followed through the employees of Cafe Pod Coffee Co.
organisation. In this company they established through the workers or work culture of the
company. This can be explain by Handy's cultural typology model which is divided into four
component part-
power culture- The powerful person and a small group is define the central culture. This
is a ruling spider in a spider network where person on the web are dependent on the particular
informant of power. In this the power conclude from the proprietor of the company.
Role Culture- Frequently refer as bureaucracy, job positions are dominant,
synchronisation is top (Mustafa, 2014). As such kind of foundations search their difficult to
adjust to alteration but the importance predictability and consistency.

Task culture- The task culture values are associated to the project or the job. The persons
are invested with independence or control over their work and function (Norton, 2014). They
also stress involves, talents, ideas uninterrupted team issues to solving their discussion.
Person Culture- This culture is seen where the company occur to be a average for people
to create their careers and expertness. Hence, those are involved tend to have higher importance
about how they will work.
Impact of power, culture and politics on individual and team behaviour and
performance:
individual behaviour and
performance
team behaviour and
performance
Power In the organisation when
administrator does not appoint
wok appropriately. The
behaviour of the person
impacted in a negative way. If
the workers will not do their
work in a targeted time so it
will ruin their performance.
By the managers, the
inordinate or excessive power
is exercised on individuals.
Through it will reduce their
performance and beside this it
will also affect on their
performances and work.
Culture When the power is hire to a
wrong person so they will
destroy the work environment
so that it will proceed to the
dissatisfaction between the
individual behaviour. It will
also effect negatively on the
performance.
when the firm is modify then
the team or the individual also
necessity to change the way
their style of working at a
work place.
Politics In this their performance and
efficiency, as they will take
part in unproductive activity so
it will negative impact to their
When the individuals in a team
In this when the individual
remain in team so they will
busy in office politics. as well

workers (Stowell, 2014). as their performance will also
reduce the efficiency or
performance. So it proceed the
dissatisfaction in their culture
behaviour.
Task2
P2 The content and process theories of motivation or motivational techniques enable effective
achievement of goals in an organisational context
The Motivation is the forces which proceed to performance, it is determine that as the
wish to get a definite performance level and obtain a goal as well as proceeding to behaviour that
is goal directed. If person is motivated it mean that individual is trying so hard to execute a
positive duty. In organisation worker are motivated in a appropriate way then they will aid to
getting their goals.
Content Theory- It tend to be the earliest concept of motivation. These type of factor
can change wants or desire of employees in the organisation Cafe Pod Coffee Co. to examining
the features that will motivate to the faculty members. So it comprises the various type of
motivational theory consider as below:
Maslow's need hierarchy theory- In this concept it is necessary the requirements of the
employees that are recognised in five various categories. It is implies that if the demand of the
individual is fulfil instead of the person will desire their latest needs so that they could motivate
each other. There are assorted category of Maslow's theory are explain below:
Physiological needs- These are the demands which is associated with biological
environments for the survival of human for instance, sleep, warmth, clothing etc. If these kind of
requirements are not fulfil for the human body so by this it cant function properly. These are
several ordinary needs of the employees of Cafe Pod Coffee Co. which impact the execution and
behaviour of administration. It is most important and valuable rather than all needs.
Safety needs- In this the safety or the protection from the freedom from fear, stability,
elements, security and law. Management of Cafe Pod Coffee Co. should utilise any safety

standard and security requirement for their employees. So that they acquire motivated and
execute finer.
Love and belongingness needs- It is the third phase of this theory after the physiological
and safety needs has been satisfied. The demands for interpersonal relationships that motivate the
behaviour of Cafe Pod Coffee Co. for example it consider trust, acceptance, receiving, friendship
,love and affection.
Esteem needs- It is classified into two categories: the desire for respect or reputation
from others that is prestige or status and other is esteem for oneself for example mastery,
achievement, dignity etc. in the Cafe Pod Coffee Co. company in UK. It is most crucial for
adolescents and children or give up real dignity or self esteem.
Self actualisation needs- It is the last phase of this theory, in this self fulfilment,
realizing personal potential, peak experiences. A wish to become everything one is able of
becoming.
Process theory- In this theory it is used to examine the behavioural and physiological
procedures or identifies the person requirement that effect the performance of Cafe Pod Coffee
Co. The company can motivate its workers with the help of concept, it consider as-
Vroom's expectancy theory- In this concept it is determine that the entire performance
of workers is directly rely or the inter-related with the persons component for example abilities,
skills, experience. It assist the Cafe Pod Coffee Co. to get organisational and personal objectives.
This concept is discussed below:
Valence- It mention to the emotional point that persons hold regarding their
consequences. This is to be positive for the valence, the person should choose attaining the
conclusion. In this there are three constituents as define below:
E-->P expectancy, it is the classification of the amount in which the efforts will proceed
to the desired level of performance.
P-->O expectancy, The categorization of the value that is very successful performance
which will lead to definite consequences.
Expectancy- It is an concept that enhance the value of effort that will raise performance
of Cafe Pod Coffee Co. This is impacted through having the correct skills to do the job and
accurate available resources.

Instrumentality- Its a thought that a employee of Cafe Pod Coffee Co. perform in a better
manner after that the consequences will be obtained. This is influenced through, trust in the
persons who will take the decisions on who gets what outcomes.
Task3
P3 Demonstrate an understanding of how to co-operate effectively with other
The effective team that can assist the company to get their organisational goals and
handle all tasks. It is the chief reason for the success of the company. The Cafe Pod Coffee Co.
should focus on creating teams in a very effective manner, by this it will take to the higher
position of the administration. The teams are divided into two type that is ineffective and
effective team. The effective teams are as determined below:
Establish company's goal- The effective team will instantly assist to accomplish or
establishing the goals of Cafe Pod Coffee Co. These kinds of teams will aid the administrators to
handle all task in a proper way.
Clear purpose- These kind of team will have clear intention or motive in the Cafe Pod
Coffee Co. they wants to identify its main purposes and motives to the way of organisation.
In ineffective team, lack of communication and focus, negativity, leadership etc. it will
proceed to dis-balance in the activities of the company. There are various ineffective
characteristic are define below:
Errors and negativity- If the team is ineffective there will more errors produce at the
work place. This will also develop demotivation and negativity in the members of the team. The
supervisors of take organisation should focus on creating a teams in a effective manner so that
errors could be destructed.
Belbin model of team- It is define that the role of team as the contribution of others in a
proper manner and inclination to behave. Through the opportunities and strengths of the team it
aid predicting the success of teams. In this model there are various model referred below:
 Action oriented roles –The roles of action are sharper, completer finisher, implementer.
This role will assist Cafe Pod Coffee Co to implementing and generating their new
ideas. It will lead doe the teams in a self discipline and the effectiveness the latest
thoughts that can be used.

 People oriented roles- This role will assist to inter-related thoughts with the workers of
Cafe Pod Coffee Co. These type of role consider as resource investigator, team worker,
coordinator. If the concept of this role are used is an appropriate manner after this team
will achieve their goals in a very effective way.
There are several main variations among ineffective and effective team that is discussed
below:
Basis Ineffective team Effective team
Member contribution In this some worker are very
dominative. they will not be
participated in tasks.
In this every member of team
will be actively participated in
each tasks.
Underlying goals
By the team members it will
define accurately to defined
and understood.
The goals and objective can be
easily appreciated or
recognized through all team
members.
Decision-making Prematurely taken decisions
by team members.
In this, with the help of all
team members are taken their
decisions.
Task4
P4 Apply philosophies and concepts of OB to a given business situation
Path goal theory of leadership- This theory is based on qualification of a behaviour and
style of the leader which work environment in order to get a goal and best fits the workers (Toga,
2014). The goal is to enhance the company employees empowerment, satisfaction, motivation.
So that by this they becoming cultivable or productive team in the Cafe Pod Coffee Co. It is
basically based on the Vroom expectancy theory in which a person will perform in a definite
manner to be followed through the provided consequences to all the team members.
Classification of path goal theory:

Employees characteristics- It will assist the faculty members to having special abilities
and skills according to their requirements and needs. The administrator of Cafe Pod Coffee Co.
should motivate their workers through guiding them in a right way
Task and environmental characteristics- It focusing to recognising the main problems
which is confront by staff members. Beside this, they will assist the managers of Cafe Pod
Coffee Co. to overcome and solving their difficulties in the better effective way. These issues
will provide negatively effect on the workers and the goals of organisation will not be obtained.
Leadership styles- In the leadership style it assist the managers or leaders at a place of
work to monitoring and guiding staff members of Cafe Pod Coffee Co. There are different
leadership style to guidance of people are define below:
Participative style- It offer support and guidance to the faculty members of Cafe Pod
Coffee Co. as well as also promote them to participate in the team work. So that the input can be
closed from the company members or the effectiveness of decision is raised. This include as a
positive leadership mode, by this workers will have self assurance between them.
Directive style- The directive leadership style taking a decisions on their own without the
intervention of their workers. it include as negative leadership way because the supervisors of
Cafe Pod Coffee Co. will adopt and then the workers might be demotivated and dissatisfied to
the way of their work.
CONCLUSION
From the above report it has been concluded that the organisational behaviour is essential
for the maturation and the growth of the Company. The employees will not be motivated if they
are not there for their growth and skills will not be used in appropriate way. It has been
terminated to encouraging and motivating the faculty members by Maslow's theory that has been
used in this assignment. Moreover, By the administrator teams can manage in a very effective
manner so that the goals of the organisation can be obtained. Furthermore, it has been concluded
that Belbin theory which can be utilised for creating effective team as well Path goal theory can
be used to track and lead members in the organisation.

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