Organisational Behaviour Report: Samsung and Team Development

This report delves into the complexities of organisational behaviour, using Samsung as a case study to illustrate key concepts. It examines how organisational culture, politics, and power dynamics influence individual and team behaviour and performance. The report explores various motivational theories, including content and process theories, and analyzes their application in enhancing employee motivation and achieving organisational goals. Furthermore, it investigates the factors that contribute to effective and ineffective teams, referencing Tuckman's team building model and Belbin's roles typology. The Path-Goal Theory of leadership styles is also discussed. The report critically evaluates the relevance of team development theories and concludes with insights into how these concepts impact Samsung's success.

ORGANISATIONAL
BEHAVIOUR

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1 ...........................................................................................................................................1
P1) An organisational culture, politics and power that influence individual and team
behaviour and performance.........................................................................................................1
M1 Critically analysing culture, politics and power at work place can influence individual and
team behaviour............................................................................................................................3
D1) Critically evaluate the relationship between culture, politics, power and motivation that
enable teams and organisation to succeed...................................................................................4
TASK 2 ..........................................................................................................................................4
P2) The content and process theories of motivation and motivational techniques that enables
effective achievement of goals....................................................................................................4
M2 Critically evaluation of influence behavioural motivational theories, concepts and models.
.....................................................................................................................................................6
TASK 3 ...........................................................................................................................................7
P3) What create an effective and ineffective team in Samsung..................................................7
M3) Tukman's team building model and belbin's roles typology in support of the development
of dynamic cooperation...............................................................................................................8
P4) Concept and philosophies of Path Goal Theory of leadership styles.................................11
M4) The concept or philosophies of organisational behaviour that inform or influence
behaviour...................................................................................................................................11
D2 Critically analyse and evaluate the relevance of team development theories.....................12
CONCLUSION .............................................................................................................................12
REFERENCES .............................................................................................................................14

INTRODUCTION
Organisational behaviour can be considered as the most essential term that are related
with human science and consist of different factors such as behaviour, attitude and norms of
people at work place and what they think etc. organisational behaviour mainly consist as the
process of identifying, recognising, explaining and predicting the different behaviour of
employees towards any kind of activity of task that are assigned by firm or organisation in order
to fulfilling some desired goal and objectives (Bolino and et. al., 2013). Samsung is a Korean
multinational corporation company, headquarter is in Korea, it comprises various affiliated
business, most of them are united under the Samsung brand. Samsung is the most popular and
largest South Korean multinational business. This report contents the study about various
culture, politics and power that has influence on organisational behaviour and team behaviour or
its performance. Different motivational theories are also discussed in detailed manner. The
effectiveness of team building and the concept of organisational behaviour will also be
discussed.
TASK 1
P1) An organisational culture, politics and power that influence individual and team behaviour
and performance.
Politics, culture and power can be considered as the most important element in an
organisation which plays most significant role in influencing organisational as well as
individuals behaviour and performance. Organisational culture can be described with the help of
Handy's culture typology in most effective manner because it is most suitable and effective in
determining the all essential aspects that are related with organisational culture. This typology
can be classified among four major aspects, which are described as under:
Power culture: This can be considered as the most effective component of an organisation. The
major aim of each business organisation is to attaining high profit and revenue at market place.
In this modern scenario mostly business firms are dive their business activities among various
departments in which they assigned some power and responsibility of some specific employees
in order to managing business activities in efficient manner (Burnard and Bhamra, 2011).
Samsung is the most popular Korean multinational company who provides variety of goods and
services to their potential buyers in order to satisfying their needs and wants. Samsung has wide

number of employees in which some are having some specific power in respect to creating some
effective decision after measuring the terms and condition.
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Role culture: This aspect is based on various roles that are performed by manager and higher
authority at work place. The basic purpose of role culture to to proper utilisation of available
resources in order to improving organisational performance. Samsung is focused on put their
employees in diversified areas or challenges in order to evaluating their strength and weakness so
that responsibilities and roles could be assigned to a right person.
Task culture: The major aims of each business organisation to achieving their desired goals and
objectives, for this it is required for firm to create some task and duties that are important to be
performed by each employees who are part of any team or group. The task culture is essential for
resolving the issues and conflicts that are arises at work place at the time of performing ant task
or duty (Coccia, 2014). In this type of culture, firm are concern on taking viewpoints of
employees in respect to gain more ideas for implementing best strategy that helps in achieving
higher growth and profit at market place.
Person culture: In a business organisation human resource plays most effective role in
contributing their best for performing any task and duty at work place. In this type of culture
employees are more goal oriented and their concerned on achieving their own desired objective.
In this people are focused towards their own goals rather then organisation performance and this
is more beneficial for organisation employees for developing their performance and working
ability.
Organisation is consist as the group of people who are contributing their significant
efforts in order to gaining some common goals and objectives. Power and politics are described
as the most essential factor which helps in creating some effective plans and policies in respect to
establishing an effective connection all over the organisational culture and its employees. In
large as well as small business enterprises managers and higher authority are using some positive
and negative power that have huge influence on staff members and subordinated who are
providing their power and strength in attaining growth and success. Samsung is a large business
organisation who is focused on assigning right employees at right place in order to managing
whole organisational work in appropriate manner (Acharya and et. al., 2011). In the working
environment of Samsung politics may take place at wide scale and these are very much
impactful in influencing organisational performance. These are considered as the major issue of
firm which may arises due to dissatisfaction of employees at work place. The workers who are
not satisfied and not feeling comfortable at work place, than they create some problems that
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directly or indirectly affect the productivity and growth of firm. Power also plays most effective
role in creating most appropriate decision which are beneficial for firm or its productivity. It is
necessary for each member of firm to to used power in positive manner, so any kind of misuse
will not take place. Some important aspects which are actively taking part in culture of Samsung
are explained as follows:
Leadership: In a business firm supervisor and manager plays most effective role at work place.
Leaders are very much important in providing proper guidance and assistance to organisational
employees in respect to carry out all business activities in right direction (Collings, D. G.,
Scullion and Vaiman, 2011). As a large business enterprise Samsung is divided among various
sectors in which all work are handled by mangers as per the described direction which are
provided by higher authority.
Skills: Samsung is focused on hiring well skilled people in their firm so that productivity could
be increased in well planned manner. It is required for each firm to treated their employees in
equal manner.
M1 Critically analysing culture, politics and power at work place can influence individual and
team behaviour.
As per the view point of Stacy Zeiger, 2017, culture, power and politics plays most
effective role in an organisation as they are helpful in maintaining all activities in right direction.
Organisational culture consist from the environment of firm in which people are working just for
gaining some common goals and objectives. Culture needs to be more appropriate in nature so
that organisational activities can be implemented in effective manner. The behaviour of
employees has a huge impact on culture, politics and power and these are directly or indirectly
impacted on organisational performance. In order to creating an effective decision the
interaction among employees are very much essential. In business small as well as big the impact
of power is based on whether staff people apply positive or negative power in order to influence
others at working environment. Politics may directly cause who are having some specific power
to determine overall culture of firm and also encourages the productivity of organisation.
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TASK 2
P2) The content and process theories of motivation and motivational techniques that enables
effective achievement of goals.
The major aim of each business organisation to gaining attention of large number of
people by fulfilling their needs and wants. Each business organisation is focused on adopting
various theories at work place in order to enhancing working ability and performance of firm.
These theories are very much applicable in designing appropriate organisational structure in
which firm can easily implement there all business activities in the manner of attain their all
goals and targets (Fuchs and Edwards, 2012). The whole business activities of Samsung and its
outlets are handled by the manager or higher authority and they are basically applying two major
theories such as process and content theory of motivation in order to motivate their employees
for contributing their best at work place. The motivational theories are classified among two
major aspects that are described as under:
(Source: Motivational theory, 2017)
Content theory:
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Illustration 1: Theories of Motivation

This can be considered as the most effective theory of motivation which categorised
among various parts some are explained as under:
Maslow's need hierarchy theory: This theory consist on human motivation, it describes different
needs and wants of an individual that are evaluated by an effective pyramid or it is more valuable
in positively perform all business activities and operation in right direction. Foods, cloths and
shelter can be considered as the essential need of human beings. Safety and security is also an
important need of humans and it is required for business organisation to ensure their employees
about safety and security at work place.
Herzberg's motivational hygiene theory: This theory is widely applied by managers and higher
authorities as they are encouraging staff members in order to developing their skills and
knowledge for performing task and activities in appropriate manner (Kaufmann and Frisby,
2013). This theory involves various factors which leads to satisfaction and dissatisfaction of
employees at work place such factors incudes employees salary, supervision, company policy,
recognition, relationship with subordinates or peers, responsibilities, working condition and
growth.
Alderfer's ERG Theory: This theory of motivation is divided among three major parts such as
existence needs, growth needs and relatedness needs. Existence needs are depend on
fundamental desires of workers and employees that are needs to be fulfilled by organisation in
systematic direction. Relatedness needs considered as to accumulate external and social needs by
managing efficient relationship with subordinates, co-workers and employees. Further more
growth need implies that each individual have to be creative or productive in nature in respect to
perform all task in innovative manner.
Process Theory:
This theory consist on implementing various aspects that are helpful in motivating
employees at work place, this is classified among various components in which some are
described as below:
Vroom's expectancy theory: In an business organisation each individual are having some goals
and objectives as their own which are different from each other at work place. The goals and
objectives are very much helpful in motivating employees at work place, the needs and wants of
each employees are needs to be appropriate in nature, so all cited goals and objectives can be
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attained in efficient manner (Kazemipour and Mohd Amin, 2012). Vroom have argued that the
performance of a person can be developed by enhancement in their knowledge and skills.
Adam's equity theory: This referred as the most important theory which consist that there
should not be any kind of discrimination happen among the organisational employees. This
theory is based on human equality as it is required for each business organisation is to providing
equal opportunities to their employees in order to encourage them for effective working at work
place. Employees can be considered as the most essential element of firm who are contributing
their best at work place in order to attaining desired goals and objectives of firm.
M2 Critically evaluation of influence behavioural motivational theories, concepts and models.
From the opinion of Reissner, 2011, Maslow's need hierarchy theory is one of the
important theory of motivation as the needs and wants of people are described in the form of
pyramid. It is necessary for business firm to execute all organisational activities as per the
created business plan and policies, so that goals can be attained in effective manner. Each
individual work for gaining growth and high position at market place in order to developing their
career goals and objectives. Business organisation are focused on ensuring their employees about
safety and security so that workers can work in appropriate manner. Self actualisation is also
plays a vital role as they are very much effective in providing proper solution for the problems
that are arises at work place at the time of conducting any tasks and duty.
D1) Critically evaluate the relationship between culture, politics, power and motivation that
enable teams and organisation to succeed.
According to the opinion of Levine, 2010, culture, politics, power and motivation are
interlinked with each other and has some positive as well as negative impact on organisational
growth and success. Organisations are focused on encouraging their employees in order to
enhancing productivity of firm so that goals and objectives can be attained in appropriate
manner. Samsung is concern about implementing their all activities in effective culture so that
firm can moving forward towards right direction. This is important for creating appropriate
relationship among organisational employees which helps in reducing bad politics from the work
place. Employees should not use the power in negative manner.
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TASK 3
P3) What create an effective and ineffective team in Samsung.
In today's modern scenario each business organisation are focused on implementing
teams in order to effectively managing whole organisational work in most efficient manner
because groups and teams are more important at work place. Groups and teams are more
appropriate in respect to categorising all business activities in various departments, so that work
load can be reduced in efficient manner. Teams can be considered as the group of people who are
contributing their best in order to gaining some common goals and objectives. The large
business organisations such as Samsung are concerned on developing their productivity by
establishing coordination between teams and their activities, and also concern on determining
various effective approaches to create enhancement in productivity. This can be evaluated as
effective or ineffective in nature, which are described as follows:
Effective team: This type of teams are very much essential at work place and plays most
effective role in in developing firms performance (Lumley and et. al., 2011). Each business
organisation is focused on creating suck kind of teams because these are more appropriate in
gaining attention of large number of people towards the firm or its offered products and services.
The members of such kind of teams are having a better understanding with each other. The
people who are involved in such kind of teams are having good knowledge and skills as
compared to other groups because in these type of group people are selected after measuring the
skills with the desired criteria. They work together after discussing all conflicts and issues which
are impacted on overall organisational performance.
Ineffective team: These type of teams are not important for firm but these are implemented for
performing normal and easy tasks that has less value for organisation. Such type of teams are not
concerned with their co-workers as they are not having appropriate skills and knowledge to
perform any task or duty. The member of this team are not connected with firm and they are not
able to identifying issues and conflicts which are having a wide impact on organisational
performance.
As a large business organisation Samsung is focused on implementing various effective
groups in order to managing organisation work in effective manner so that profit can be attained
in appropriate direction. Samsung is Korean multinational company who is famous for providing
variety of products and services to their potential buyers in order to satisfying their needs and
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wants. The effective teams are helpful in accomplishing organisational goals in well planned
manner.
M3) Tukman's team building model and belbin's roles typology in support of the development of
dynamic cooperation.
Tukman's model was firstly propounded by Bruce Tukman in the year of 1965. it is most
popular and known theory of team development. This can be considered as the most effective
theory which plays most appropriate role in an organisation. The major aim of each business
organisation is to gaining high growth and profit at market place through providing variety of
products and services as per the different requirement of customers. Samsung is focused on
fulfilling the basic needs and wants of customers in order to sustain them for ling time. Team
building is most effective in completion of task in very less period of time.
Tukman's model is very much effective in development of team which is explained as under:
This can be considered as the most effective model of team building which plays most
essential role at work place (Nelson and Quick, 2013). As a large business organisation Samsung
use this model at their work place in order to effectively completion of task and duty so that
productivity can be increased. This model has various components in it, which are described as
under:
Forming: This is the fundamental stage of team development model, in this stage team is
assembled and the task is allocated. In this high dependence on manager and higher authority for
getting proper guidance and direction. The roles and responsibilities of individual are not clear.
The group needs to be polite and positive in nature as there is a huge requirement of
coordination between employees in regard of performing various task and practices. Samsung is
focused on implementing an effective plan in respect to carry out its business activities in right
direction.
Storming: In this particular stage teams are busy in determining the basic task and duty which
helps in providing appropriate support in achieving organisational goals and objectives. This can
be described as the effective stage where people are executing their task and work through
developing innovative and new ideas and thoughts in respect to attaining business targets and
goals. Samsung is working in effective and flexible working environment and taking suggestion
from their employees in order to implement an effective decision of organisational growth and
success.
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(Source: Tukman's Team development model, 2017)
Norming: In this stage of team development all the members are sharing some common vision
and objectives in respect to attain them in effective manner. This mainly consist as a regular
process, in this team leaders plays most effective role and providing assurance of performing any
kind of task (Pollack, Costello and Sankaran, 2013). Samsung is focused on reducing risk and
obstacles through implementing most suitable plan and strategy for enhancing productivity of
firm.
Performing: In this stage each individual is concern about implementing their own plans as to
identifying their own goals and objectives. In this teams member of work for attaining some
common goals and objectives. Samsung has variety of sectors in which they are focused on
hiring well skilled and educated employees ta work place in order to effective implementation of
organisational activities in right direction.
Adjourning: This can be considered as the final stage of team development and this accumulated
after achieving goals and objectives of firm as well as their own. This stage performing most
essential role in identifying the behaviour and attitude of employees towards the work in order to
assign them more job opportunities and responsibilities.
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Illustration 2: Tukman's Team development model