Amazon's Organizational Structure, Culture, and Employee Behavior

This report provides an analysis of organizational structure, culture, and behavior, focusing on the case of Amazon. It discusses the power of organizational culture, its key components (power, task, person, and role culture), and how Amazon aligns with role culture where decision-making is centralized. The report further explores organizational behavior, emphasizing the importance of leadership, motivation, and influence in creating a positive work environment. It also identifies components that influence workforce efficiency, such as growth opportunities, relationships at work, effective communication, job responsibility, and work culture. The report concludes that Amazon's hierarchical structure and role culture contribute to its operational effectiveness, with management playing a key role in motivating employees and fostering a productive work environment.

Organisational
Structure & Culture

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Organisational culture and their power : ...................................................................................1
Organisational behaviour - .........................................................................................................2
Different components that influence the efficiency of the work force. .................................2
REFERENCES................................................................................................................................4

INTRODUCTION
Organisational structure is the term which present the body and operations of the workplace. It
states the behaviour of the employees and their subordinates. It is conducted in the workplace
with the motive of attaining the goal and objective of institution. This helps in satisfying the
needs of the organisation and members which are working in the company (Bartlett, and Ray,
2021). It includes various sectors and their actions such as Hiring, production, finance and
many more. The following report is considering Amazon it is US based company deals in online
marketing. It was founded by Jeff Bezos. In this report covering the organisational structure,
culture and behaviour in relation to the considered company. Moreover it will cover the
behaviour approach and their different factors.
MAIN BODY
Organisational culture and their power :
It is the process which explain the behaviour and trends with in the concern. This presents the
internal and external structure both in a positive attributes. These all assist the company in
o0rder to improve or develop the points that causes a bad effects on the company image. This
plays a vital role in company as it helps in growing the business as per the strategy (Askool,
2018). It assist in adapting the changing technology as well as it helps in understanding the
requirements of employees so that management can satisfy their needs and wants that
increases the stability of the workers and grow the trust with the organisation. It consist major
four components that explain in below.
 Power culture - It justifies the ability or decision making power are in the hands of the
few people and those authority are responsible for making a proper strategy and
effective decision that can assist in making the activity more systematic and smooth
functioning. In this kind of culture the person has to follow the rules and decision
properly in the institution.
 Task culture – This kind of culture task are assign to the members who are with the
same interest and qualification. In this all the members come together and perform the
function more creatively (Anderson-Wallace, 2017).
 Person culture - In several concern workers feel they are not part of the institution due
to the organisational managers behaviour and attitude, how they behave in company. In
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this type company the individual prioritise themselves first in order to satisfy themselves
first.
 Role culture - It justifies the duty of individuals in organisation according their
capability and power of operating and interest to come out the best out of them. In
this culture the workers make decision that what they can perform best by resolving the
issues ability.
The considered company culture is on the basis of role culture as decision making power
are in the hands of top level executive and all the subordinates have to follow the task allotted
by the upper level. The task is assigned as per qualification and skills of individuals. So that
task can be accomplish effectively and under expertise (Bezzina, Camilleri, and Marmarà,
2021).
Organisational behaviour -
It is the term which explains the attitudes of the top level executives and their subordinates
with in the company with their employees. It is essential for management to have the good and
healthy environment in the company. This is the responsibility of the managers to lead the team
in a proper way and the management should be aware of the employees needs and wants so that
they satisfy them in a proper way and it could be done by analysing the internal forces and by
communicating them. In order to have (Stapley, 2018) a positive environment with in the
company they must have a proper policy regarding employees and employers. If anything
happens in a organisation the administration will be responsible. They must focus on
employees satisfaction and having a positive attitudes towards their employees and they should
trust them. Company motivates the employees by encouraging them, by rewards and
compensation moreover they believe in leadership quality the senior subordinates of the
company are assigned by the top executives so that they can control the members effectively and
systematically (Yadav, and Sharma, 2020).
 Leadership - The organisation have the mentors in the institute so they can a
constructive features in the institution and smooth operation. The attitudes help in
having in finishing benefits and assist in maximising the volume of sales of the
organisation.
 Motivation - It is the obligation of the administrator to actuate their worker
perpetually so that the commercialism trading operations can be accumulated and the
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ability of the worker can develop. The basic motive of encouraging employee is to have
a productive function in an arrangement. It is the procedure of refreshing associate for
achieving goals of an arrangement (Fulmali, 2020). The duty of the director to power
employees to perform their best while working in the company. These cause advance
the workers for acting efficiently and it is involved in playing a job. it states the need of
appreciation and respect. It plays an important role in motivating person, it is mandatory
to gain respect and compliments from others. Member need to finished belongings and
then their efficiency recognised in the organisation by seniors. It includes dignity,
achievement, status and prestige.
 Influence - institution has the power of power their workers in assorted ways to work
with them blessed. They have various writing in arrangement that make the procedure
more effectual and economic so that the company can have the organizational goals
( Cross, and Carbery, 2022).
Different components that influence the efficiency of the work force.
 Growth and promotional opportunity : the arrangement should supply time to time
chance and growing turned for the worker, so that they feel actuated and work hard for
achieving that chance.
 Relationship at work : The arrangement should supply time to time possibility and
growing products for the managers, so that they feel actuated and work hard for
achieving that possibility.
 Effective communication : Direction should pass efficaciously with team associate.
While person feel not quantitative, they didn't execute action with the interest in work.
Institution definite quantity to affect them in squad in major treatment of the
arrangement. So that they can explicit their views in the open escaped and portion their
thought their views (Çıdık, and Phillips, 2021).
 Job responsibility : Person essential be asked to act what is bang-up they can
perform. Direction should not force the worker to perform they should make them free
and actuate them and supply them chance to better their ability time to time. it examine
that the associate should be accountable for the activity. The elder must supply the power
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in the hand of director or worker , so that they will realize their duty of doing task on
time by achieve the verifiable.
 Work culture : individual must to feel comfy at space for them to stay blessed and
affirmative towards their execution. Rules and standard should be related for all the
worker. The institution must not have the complex coverage person and direction in the
arrangement. Lucidity is crucial at all steady. Job safety is mandatory for the worker so
that they can feel innocuous in the work.
 leading the team : This leadership is most effectual and creates higher productiveness,
better attempt from the m(Chen, and et., al,. 2018)embers and increase the group team
spirit. the manger should commendation and acknowledge to there employees on their
execution. They should encourage them to work hard so that they can grow
interpersonal. Leadership Styles are method of providing direction, implementing plans,
and motivating people. It classifies how person behave while leading a group. In 1939, a
group of researchers identify different styles of leadership and each leadership styles has
its place in leaders checklist. A visionary abilities of leaders are agility, judgement,
innovation, interpersonal tact, and domain knowledge. The company is responsible to
have a positive and understanding environment in the company so that employees gets a
good command and feels motivated to perform productive. With the good leadership the
employees feels devoted towards the job. The leader should share the decision making
ability with the group members by promoting the interest of the group members (Correa-
Ruiz, 2019).
CONCLUSION
It is concluded from above report, that organisation structure helps in separating the
institution in different areas. It contains a varied operations. It is explained in above that amazon
adapts a hierarchy organisational structure, it is hard in nature but it flows the information at
all level and the decision making process are in the hands of top level executive. Institution
members has to follow all the norms and rules strictly. In this the task is assigned by the top
level in al the sections areas. The company follows the role culture in the organisation. As they
allot the task and duties according to the capability and skills. They provides the chance to grow
in different manner. They constantly motivates their employees by rewarding them and giving
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them varied stages to perform. Organisational behaviour of the institution is on top level.
Management is cooperative with their employees. All these action were performed effectively
and efficiency in progressive manner. They organisational culture of amazon adapts a role
culture as they assign the task and duties as per the qualification and their skills so that work
can be done productively. They have organisational activity that activity the workers in causative
them and encouraging them to work properly and provide them a chance to better their ability
and ability so that can be useful in the organization. And the component that power in increasing
the ratio of worker that can hit the gross sales mass of the arrangement. The above obstinate
points aid in hold back a businesslike behaviour in the institution and can create a good
communicating between worker and employment.
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REFERENCES
Books and Journals
Anderson-Wallace, M., 2017. Working with structure. In Organisational Development in
Healthcare (pp. 167-186). CRC Press.
Askool, S., 2018, July. Extending Technology Acceptance Model for Proximity Mobile Payment
via Organisational Semiotics. In Digitalisation, Innovation, and Transformation: 18th
IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations,
ICISO 2018, Reading, UK, July 16-18, 2018, Proceedings (Vol. 527, p. 43). Springer.
Bartlett, C.W. and Ray, W.C., 2021. Are the Organisational Management Characteristics of
Healthcare Organisations Distinguishable from Other Professional Organisations?.
Journal of Health Management, p.09720634211050445.
Bezzina, F., Camilleri, E. and Marmarà, V., 2021. Organisational Impact of Public Service
Reforms: Assessing the Internal Impact. In Public Service Reforms in a Small Island
State (pp. 179-193). Springer, Cham.
Chen, L.Y., and et., al,. 2018. Organisational form and the economic impacts of innovation: the
case of patent grant announcements. Technology Analysis & Strategic Management,
30(9), pp.1070-1083.
Çıdık, M.S. and Phillips, S., 2021. Buildings as complex systems: the impact of organisational
culture on building safety. Construction Management and Economics, pp.1-16.
Correa-Ruiz, C., 2019. Organisational dynamics of environmental/sustainability reporting: A
case for structure and agency of collective actors. Spanish Journal of Finance and
Accounting/Revista Española de Financiación y Contabilidad, 48(4), pp.406-429.
Cross, C. and Carbery, R., 2022. Organisational Behaviour. Bloomsbury Publishing.
Fulmali, K., 2020. Analysis of the Ekatma Manavvad (Integrated Humanism) With reference to
organisational development of India. Available at SSRN 3570723.
Stapley, L.F., 2018. A large-system intervention: The influence of organisational culture. In The
Systems Psychodynamics of Organizations (pp. 157-173). Routledge.
Yadav, P. and Sharma, U., 2020. Nature of leader-member exchange model in territoriality and
organisational politics. International Journal of Business and Globalisation, 26(3),
pp.295-305.
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