Analyzing Org Structure & Culture at City College & Enterprise

This case study provides a comparative analysis of the organizational structure and culture of City College and Enterprise Rent-A-Car. It examines the different types of organizational cultures (Power, Role, Task, Person) and structures (Tall, Flat, Matrix) adopted by each organization. City College is characterized by a flat structure and task culture, fostering effective communication and employee versatility, while Enterprise Rent-A-Car employs a tall structure and power culture, centralizing decision-making. The study assesses the impact of these structures and cultures on business performance, employee motivation, and individual behavior, highlighting factors such as personality and perception that influence employee conduct. The analysis concludes by referencing scholarly articles that support the concepts discussed, offering a comprehensive overview of organizational behavior principles in practice. Desklib provides access to this and other solved assignments.

Organization Behavior
TASK 1

a) Organizational structure and culture of City
College and Enterprise
It can be assessed that organization culture is
the combination that involves values, beliefs
that helps in governing individual to attain
desired goals. Following are the different types
of business culture such as-

Power Culture
• Power culture- Within such type of culture
individual undertakes power in order to make
decision.
•Advantages
• Within power culture it involves different individuals
that helps in maintaining cordial relationship within
each other.
•Disadvantages
• No rigid structure has been formed.

Role Culture
• Role Culture- Here, management clearly states the
roles and responsibilities of every individual.
•Advantages
• It helps employees to complete the work within
stipulated time frame.
•Disadvantages
• It occurs when multitasking type of work have been
performed by individual.

Task Culture
• Task Culture- It helps in carrying out the purpose to
perform the task of resolving the particular issue.
•Advantages
• With the help of such objective it assists business to
met the objectives within set time period.
•Disadvantages
• Such culture is not suitable at the time of emergency
situation arise within firm and also where autocratic
leadership style is undertaken by individuals.

Person Culture
• Person culture- In this type of culture issues of
individual employees are given specific attention in
order to overcome them in an effective way.
•Advantages
• It motivates workers to attain desired goals.
•Disadvantages
• It restricts management in certain aspects in order to
make crucial judgment against individuals.

Contd...
Furthermore, organizational structure can be defined as the
way which helps in developing interrelationship among each
other so that best results can be carried out. However, it helps
in presenting a hierarchical structure in which roles and
responsibilities of individuals are stated differently. Following
are the different types of organizational structure such as-

Contd...
• Tall structure- It involves pyramid shape and thus
contains long chain of command which is followed
by individuals.
• Flat structure- In this, no hierarchical structure is
present and thus each and every worker is free to
interact with each other.
• Matrix structure- While, here, the project team has
been formed by combining individuals from different
departments to obtain results.

Contd...
 By evaluating different organizational structure and culture
it states that City College possess flat structure. Thus, owner
of City College Mr. Wakefield is responsible for handling
the problems arise at top level.
 With the help of such structure it helps in carrying out
effective communication process among different
departments.
 While, Enterprise adopts tall structure that involves different
levels of department. For instance, CEO of Enterprise Rent-
A-Car named Andy Taylor undertakes open door policy
which states that each and every individual is free to give
their opinion in front of management.

Contd...
 While, the City College possess task culture in which
work of management is done by employees who
works within different department.
 However, the main reason behind this is that
employees of college is multi-talented as they are
able to coordinate with other department and carry
out the work.
 Further, Enterprise Rent-A-Car follows power
culture and thus it is essential for individual to make
effective decision that lies in the hands of one
individual who is owner of firm.

b) Effect of organization structure and
culture on the performance of business
 Here, it assesses that organizational culture and structure is
found to be interrelated and interconnected. However, both
these aspects are considered as effectual as they influenced
the encouragement and satisfaction among workers.
 Main purpose of City College is to develop effective
college environment so that business follow both
organizational structure and culture.
 Hence, it helps firm to satisfy the needs of workers in order
to provide effectual services to students.

Contd....
 On the other hand, Enterprise follows power culture
and tall structure that influences the business decision
making so that individual undertakes best decision
and do not involves employees within decision
making process. Further, it affects the motivation and
satisfaction level of workers and thus they are not
able to perform their job in an effective manner.