Organisational Theory and Practice Report - Leadership and Motivation

This report delves into organisational theory and practice, examining management styles, principles, and functions within the context of British American Tobacco. It explores organisational structures, leadership styles, and various motivational strategies employed. The report analyzes the effects of power, influence, and conflicts, and offers recommendations for enhancing performance. Key aspects include the directive management strategy adopted by BAT, examples of different leadership styles like autocratic and transactional leadership, and the importance of motivation in the workplace. The report also highlights how organisational structure, communication, and conflict resolution impact overall business success. The report concludes by emphasizing the need for adapting to the changing business environment and adopting appropriate strategies to achieve favorable outcomes in the marketplace.

Organisational theory and practice

Table of Contents
INTRODUCTION...........................................................................................................................3
Examination of management style, principles and functions.................................................3
Organisational structure and steps taken to achieve high performance.................................4
Leadership style......................................................................................................................5
Various motivation strategies used by Thomas Cook............................................................7
Examples of corporate............................................................................................................8
Recommendations..................................................................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................10

INTRODUCTION
In changing business environment, the organisation focuses on improving time as well as
generates structure that is coping up with changing requirement of its customer in order to satisfy
them. Flexibility is determined as significant feature that assists business organisation in using
different changes arises as per condition of market. It is the responsibility of supervisor in
tackling different activities in order to handle processes in appropriate manner. This report is
carried upon British American Tobacco. This organisation was founded by Imperial tobacco in
the year of 1902. They offer cigarettes to its user in order to satisfy them which are located in
London, UK. In addition to this, they use organisational structure for increasing performance
level which imposes direct influences on company. This assignment signifies style of leadership
adopted by CEO of British American Tobacco that helps in bring efficiency level at marketplace.
There are different kinds of motivational theories which impose direct influence on power,
influence as well as conflicts that is discussed in this assignment. There are different aspect
which must be considered by manager of business organisation for enhancing or increasing the
performance level of different power and various benefits in which the manager faces different
kind of challenges. It is required to assess the changing macro environmental factor of business
organisation and taking appropriate decisions for success of business organisation. They adopt
different style of leadership and appropriate strategy that helped the business organisation and
giving right path in order to achieve favourable outcomes at Marketplace (Hayes, 2018).
Examination of management style, principles and functions
Management signifies planning, organising as well as performing work that helps in
accomplishing goal and objective of company. The management style is considered as a method
that is adopted by supervisor that helps in achieving goal. The management principles considered
as a function that included in planning, organising as well as controlling the activities in an
appropriate manner. There are most important functions of administration that helps in
performing various activities in an appropriate manner. It is the responsibility of leader to
perform functions which involves in improving management style and selecting management
principles as well as separating different activities of administration that is involves in
organisation.

The CEO of British American Tobacco adopts directive strategy for administration in
appropriate manner. The primal purpose of this tactics that helps in using various procedure of
company and emphasised on improving specific system is executed within business organisation
in an improved manner. In present context, they focus on providing superior quality facilities to
its user for satisfying them. The directing administration strategy based upon capabilities, skills
and qualities that help in providing superior quality facilities to its user. Their main focus is to
provide superior quality cigarette to its user in order to satisfy them.
The other examples in relation to management style are connected to accomplishing goal
as well as objective of organisation and also generates positive ambience at marketplace. It
signifies value or worth of trust, respect and provides cooperation of company. The management
style emphasised on generating positive ambience as well as build relationship with employees
of organisation. This management style is adopted by Sainsbury (Rojot, 2016).
The management style adopted by business organisation is persuasive administration style.
The autocratic leadership style uses different features that help in taking appropriate decision
which will be beneficial for organisation. The manager obeys persuasive supervisor that is
helpful in taking decision at marketplace. The management style is adopted by TESCO.
Organisational structure and steps taken to achieve high performance
Organisational structure signifies activities and functions that help in various things as
well as task is assigned and managed for accomplishing goal as well as objective of organisation.
It involves rules and responsibilities of different working in relation to human resource within
business organisation. The organisational structure signifies the inflow or outflow of information
of company among various levels at marketplace.
There are various elements like marketing, finance as well as human resource that created
the organisation structure of British American Tobacco.
British American Tobacco focuses on different qualities that must be offered to its user
for success as well as growth of business organisation. The organisational culture in relation to
organisation assists in taking appropriate decision and assessing it in effective manner. It is
helpful for business organisation and boosting productivity and profitability of business
organisation (Netten and Beecham, 2018).
The organisation structure of British American Tobacco emphasised on building good
relationship with its user in order to satisfy them. It is necessary to make appropriate

communication to its user for fulfilling need of customer. Their purpose is to offer superior
quality facilities to its user for attracting them towards services at marketplace. There are ample
of social networking improved for improving engagement of customer and maintain positive
bond that helps in understanding in an appropriate manner.
The other organisational structure adopted by ample of business organisation is considered
as divisional structure. It is adopted by large organisation that helps in running different
geographical areas and they also covered smaller company in it. By adopting this organisational
structure, it is useful for company to focus on growth of every department of business
organisation. The organisation structure faces different kind of problem in communication that
help in provide cooperation from one another and also a cost related to size as well as scope of
business organisation for staff. Wal-Mart is considered as a large organisation and it operate their
business worldwide. It is considered as a well-known organisation of retailing sector and they
adopts divisional structure in appropriate manner for handling different activity and functions of
business organisation across the world (Burnett, 2016).
Leadership style
The leadership style is considered as a style in which focuses on operating their business
organisation by a motivating its employees for fulfilling the objective of business organisation in
given period of time. There are various kinds of changes in style of leadership there are different
characteristics of style of leadership which assist in updating the alteration which is needed for
organisation as per the alteration that take place within macro environment of organisation. For
implementing continuous improvement plans in business organisation the leader focuses on
hiring a skilled workforce that help in improving the programs. In addition to this they also offer
training session to its employees. It assists the organisation in increasing the efficiency level
within company.
There is different kind of the style of leadership like transformational style of leadership
that assists the business organisation in improving the changes in different kind of present
processes as well as culture within business organisation. The supervisor of Tesco focuses on
achieving different kind of leadership style that help in providing favourable environment to
business organisation by taking more effective and appropriate strategy in it (Clifford, 2019).
The Other leadership style which is adopted by business organisation is autocratic style of
leadership. It is considered as a proper style of leadership that help the business organisation in

taking appropriate decisions in given time period. They do not require any discussion in respect
of decision taken within business organisation. The role played by manager within business
organisation is the adoption of autocratic leadership style that helps them in taking appropriate
decisions within organisation. The manager or supervisor adopts autocratic leadership style for
taking all decisions in relation to manufacturing, sales as well as marketing that is done in
appropriate manner.
Transactional leadership style is considered as the superior style of leadership that help
the organisation in achieving success. The role as well as responsibility is strictly discussed in
this kind of leadership style. It makes ensure the role of subordinate are divided appropriately in
order to achieve favourable outcomes (Michael and Popov, 2016).
Effects of power influence and conflicts
Power signifies the capability of individual person through which they can motivate other
person for performing the work in better way. Power is considered as an authority in which the
manager ordered the individual person to carry out their work in an appropriate manner. There
are various kinds of issue which can be implemented by the supervisor of business organisation
due to authority. It has been analysed that power must be in the hand of top management of
business organisation and also they focus on achieving goal as well as objective in respect of
changes within business organisation. Therefore the individual person feel to know the
perspective related to other individual person and their feelings in polite manner. Also power
help in motivating other individual person to carry out their work in an appropriate manner and
also bring positive Ambience at workplace. It reduces conflict occurs in every business
organisation due to different individual person perform their work together. There are various
kinds of issue that is take place within business organisation to reduce conflict which imposes
direct impact on the productivity as well as level of quality within business organisation. It is the
responsibility of supervisor of business organisation to perform their work in an appropriate
manner and ensure that it reduces the level of conflict and grievances within an organisation and
it must be resolved in good manner (Coupe and Porter, 2018).
The manager of British American tobacco focuses on taking appropriate advantage of
power or authority that is assigned to the organisation. Their focus is on performing their
different functions in appropriate manner by using the power. They handle the different

performance on quarterly basis for ranking their subordinates and monitor or control the level of
performance at workplace.
In addition to this the supervisor of British American tobacco focuses on there is no
conflict as well as grievances that is occur among the employees of business organisation. For
maintaining appropriate communication within business organisation it is necessary to bring
innovative ideas and give equal importance to an individual person. It helped the business
organisation in achieving success in future period of time that is helpful for the company.
Herein the main responsibilities of manager are to reduce the conflict as well as grievances
which occur among the employees of organisation. The role as well as responsibility which must
be separated or divided among the employees in order to carry out the different duties and
responsibilities without any kind of interference in them. The manager of British American
tobacco focuses on taking advantage or benefit of power and influence that help in resolving the
conflict in appropriate manner (Eldor, 2017).
Various motivation strategies used by British American Tobacco
Motivation is important in every business organisation for performing their work in an
appropriate manner. It is necessary for HR manager of the company to motivate individual
person that help them in performing their work in an appropriate manner. It is the duty or
responsibility of supervisor to make ensure that motivation or satisfaction level of individual
person is always keep in mind before taking any decisions which will be beneficial for the
company. The motivation skills of supervisor assist in considering the commitment of different
HR of business organisation to perform their work. There are various kinds of motivational
factor that is adopted by supervisor to make ensure that the employee becomes motivated or
satisfied.
The supervisor of British American tobacco offers or increases the confidence level in
order to motivate or influence them. It helped them in providing mutual trust as well as
cooperation with employees so that they can remain and encourage the leadership. The leader of
British American tobacco helps in increasing its employee and bringing positive ambience at
workplace. It helped the subordinate to provide the environment that help in taking appropriate
decisions which will be beneficial for organisation. Due to motivation that is offered by the

supervisor in bring innovative ideas at workplace. It also helps in motivating the employees of
the organisation to carry out their work in good way (Gopal and Thakkar, 2016).
Another method is adopted by supervisor of company to encourage their employees by
giving some example. They make ensure that it is necessary for HR manager to assess the skills
as well as capability of an individual person that is required by organisation. Therefore, the
leader observes the efforts which are made by employees towards their work on the basis of the
skills as well as experience. It motivates employees of the company to provide the path to its
manager in order to gain the experience level and also help in achieving goal of Organisation in
an appropriate manner (Hyypiä, Oikarinen and Parjanen, 2016).
Furthermore the other method which is adopted by companies to encourages employee by
offering different kind of non financial advantages. It involves favourable ambience within
business organisation. The feedback, reviews as well as ideas of every subordinate in respect of
activity of business organisation that must be collected or gathered by manager that assists in
encouraging as well as motivating. It shows or display the employee must be committed by its
work that helps in achieving goal as well as objective of business organisation. This procedure
assists in maintaining good relationship between employees and organisation. They also bring
cooperation and mutual trust among them for performing their work in good way.
Examples of corporate
There are various kinds of corporate example which must be obeyed by the administration,
leadership as well as different kind of motivational theory that is adopted by American British
Tobacco Company for operating business organization in appropriate manner. There are various
examples that provide direction to the organization for conducting different processes and
improving various systems as well as a strategy that must be implemented or adopted by
Organization in an appropriate manner. They adopt management styles for making ensure ability,
skill as well as quality of supervisor that must be adopted for employees of business
organization. There are also emphasized on bringing productivity and superior quality products
to its customer for satisfying them (Gupta and Wales, 2017).
The British American tobacco company adopts inspiration style of leadership that help in
making ensure the leader focuses on bringing talented as well as knowledgeable individual
person and also offer them training session in order to increase their skills as well as knowledge
at workplace. On the other hand Toyota adopts leadership style that helps in encouraging the

employees of the company and also offers qualitative services to its user. For performing their
function in an appropriate manner they uses different kind of tools such as total quality
management ,Six Sigma and lean production that help in providing superior quality product to its
customers by reducing wastage. It is the responsibility of supervisor to provide effective training
to its employees for running their business in an appropriate manner and also adopts leadership
style which will be beneficial for organization.
The motivational strategy which is adopted by British American tobacco company that
help in motivating its employees and it is helpful for organization in achieve their goal as well as
objective in pre-decided period of time. For example Google adopt same way for encouraging
employees for increasing the productivity and that also help in boosting the revenue or profit of
organization. They also provide different kind of program related to finance as well as non
finance benefit which is good for employees of organization (Bachev, 2018).
Recommendations
Therefore all the management method that is adopted by British American Tobacco
Company is appropriate in operate their business in an appropriate manner. It also creates more
and more revenue for organisation. There is different kind of methods that helps in improving or
motivating the employees of the company. Therefore there are various recommendations that is
obtained by the company for making ensure that the performance of organization must be
improved in future period of time.
 The organization focuses on adopting top approach for communicating with its
subordinate and also shared their point of views as well as idea regarding different
function and operations that is beneficial for organization. They also focus on confronting
that issue which is faced by the employees of the organization. They are using this
approach for communicating with its employees in direct manner and it also helps in
increasing the performance level of employees in future period of time
 Furthermore the company adopts various style of leadership like transformation style of
leadership that is adopted by CEO of Amazon. It helps in bringing continuous or regular
development for satisfaction level of employees. Herein the leadership style focuses on
bringing different changes and also provides direction to the team member to carry out
their work in an appropriate manner. It will be advantages for business organization to
increase performance level by adopting this kind of leadership style within business.

 Moreover the company adopts Maslow hierarchy theory of need that helps in motivating
employees. It helps organization in adopting different level of need that must be fulfilled
by organization in order to motivate their employees. In addition to this they also offer
monetary or non- monetary rewards to its employees for satisfying than. They also
emphasized on offering different social Esteem needs as well as self actualization need of
subordinate in order to motivate them for boosting the performance level of business
organization at Marketplace.
CONCLUSION
From the above mentioned report it has been analysed that in changing business
environment, the organisation focuses on improving time as well as generates structure that is
coping up with changing requirement of its customer in order to satisfy them. Flexibility is
determined as significant feature that assists business organisation in using different changes
arises as per condition of market. It is the responsibility of supervisor in tackling different
activities in order to handle processes in appropriate manner. There are different aspect which
must be considered by manager of business organisation for enhancing or increasing the
performance level of different power and various benefits in which the manager faces different
kind of challenges. It is required to assess the changing macro environmental factor of business
organisation and taking appropriate decisions for success of business organisation. They adopt
different style of leadership and appropriate strategy that helped the business organisation and
giving right path in order to achieve favourable outcomes at Marketplace.

REFERENCES
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Clifford, D., 2019. Social Assessment Theory and Practice: A multi-disciplinary framework.
Routledge.
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Bridging the Gap Between Theory and Practice (Vol. 11). Routledge.
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relationship between employee engagement and performance at work. Applied
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supply chain practices in Indian automobile industry: a case study. Production Planning &
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Entrepreneurship, 26(1), pp.51-76.
Bachev, P., 2018. The organisational structuring of cross sector partnerships: an empirical
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