Eat Organic Food Information System: A Data-Driven Approach

Desklib provides past papers and solved assignments for students. This project details the development of an information system for Eat Organic Food.

ASSIGNMENT COVER SHEET
Student Name:
Student ID No.:
Unit Name:
Unit Code:
Tutor’s name:
Assignment No.:
Assignment Title:
Due date:
Date submitted:
Declaration:
I have read and understand the Rules Relating to Awards (Rule 3 Section 18 – Academic
Misconduct Including Plagiarism) as contained in the SCU Policy Library. I understand the
penalties that apply for plagiarism and agree to be bound by these rules. The work I am
submitting electronically is entirely my own work.
Signed:
Student ID
ISY00243
Session 1, 2019

Table of Content
s
Activity 1 – Business Information.............................................................................................3
Summary................................................................................................................................3
Organisation chart..................................................................................................................3
Areas of organization under study.........................................................................................4
Activity 2 - SystemVisionDocument.........................................................................................5
Functions which may be provided with the information system...........................................5
System Vision Document.......................................................................................................5
Problem statement..............................................................................................................5
System Requirements.........................................................................................................5
Business opportunity and benefits.....................................................................................6
Activity 3 – WBS and Project Management Chart....................................................................7
Task list..................................................................................................................................7
Dependencies in terms of predecessor & successor tasks......................................................8
Gantt Chart.............................................................................................................................8
Pert chart................................................................................................................................8
Critical path............................................................................................................................8
Overall duration.....................................................................................................................9
Activity 4 - Simplified Risk andCost/Benefit Analysis...........................................................10
Risk and cost benefit analysis..............................................................................................10
Associated risks................................................................................................................10
Anticipated benefits.........................................................................................................11
Estimated costs.................................................................................................................12
Cost-benefit analysis........................................................................................................13
References................................................................................................................................16
Student ID
ISY00243
Session 1, 2019

Activity 1 – Business Information
Summary
Eat Organic Food is a farm which produces organically certified foods. Ian Jones is the owner
of the company and his wife Ruth helps him to run the farm smoothly. Their scale of
production has grown in the recent years with the increase in customers and their demands.
Ian has great farming knowledge as he was raised on the farm itself and this knowledge
comes in handy to grow rich quality products. Customers of Eat Organic Food get the stuff
from Ian’s farm itself and they place their orders on phone one day before. It gets difficult for
the customers to order products on phone as it is a tedious job on both ends moreover, the
customer does not have any details about the availability of products and has to enquire about
it every time they place an order. Ruth handles all the aspects of dealing with customers
while Ian manages the production & harvesting. Customers can also place an order for their
weekly box of produce which they can get from the farm itself. Ian & Ruth have also hired
some people to help them with different areas of the farm produce and its management in
order to maintain a smooth functioning. The farm also produces fruits along with vegetables
but not on a very large scale. The farm is having some issues with the management of orders
and hopes to fix these issues with the help of an IT consultant.
Organisation chart
Figure 1: Organisation chart for Eat Organic Food
Student ID
ISY00243
Session 1, 2019

Student ID
ISY00243
Session 1, 2019

Areas of organization under study
Eat Organic Food has been facing some problems with their orders, delivery, accounts,
customer management system etc. and needs some kind of web application service which will
enable customers to place orders online. It will also serve as a platform with which the
organization will be able to update the customers about product availability and other
relevant information. In order to develop an information system suitable for Eat Organic
Food, following areas need to be studied and business functions for them need to be
implemented:
1. Production: Currently all the production related information is handled by Ian alone
as he has all the knowledge related to farming. With the proposed information system,
detailed steps about production of good quality organic products can be made
available to the staff members. For this to be made possible the production in Eat
Organic Food needs to be studied.
2. Ordering & Delivery: The proposed system will enable the customers to place orders
through a web-based application and will make the management of orders easier.
Currently the orders are taken on phone which makes it very difficult to keep a track
of all the orders and makes the overall process slow. The new system will make it
easier to get the address and other customer details in order to make delivery of
products faster and easier.
3. Transaction management: The information system will keep a track of the payments
made by the customer and there will not be any need to maintain a separate log for
payments. Managing the payment information manually like it is being done currently
is very difficult and hence there is a need for a system which will automate this
process. It will provide complete payment details about the payment mode, time of
payment etc.
Student ID
ISY00243
Session 1, 2019

Activity 2 – System Vision Document
Functions which may be provided with the information system
 Customer reviews: The system can provide the customers a review/feedback area
where they could provide their valuable feedback about the services of Eat Organic
Foods which could give Ian and Ruth an idea of areas where they need to improve.
This will enable the development of a service which will suit best to their customers.
 Order tracking: The information system could provide complete order tracking
details to the customer. Details like when will the order be reaching, who will be
delivering the order and other such relevant details could be provided to the customer
to improve their experience.
 Product request: The customers could also be provided with a feature to request for
unavailable products. This would help the farm owners with data about products
which are bought the most and then can thus alter the production rate on that basis.
 Data analysis tools: On the basis of what customer are buying and requesting, the
system could provide complete analysis of what Ian and Ruth should produce in order
to achieve higher sales (Skrypnikov, et-al, 2015).
System Vision Document
Problem statement
Eat organic food is an organic farming products company which currently takes orders
through phone and the customers come to pick up their orders themselves. The company has
expanded recently on account of the rich quality products it provides to its customers and is
facing some issues with managing the workflow now. It is getting difficult to take, manage
and keep track of orders at both ends and the organization requires an IT solution to help
them with their problem.
System Requirements
To implement the system a host will be required which will store the data on a cloud server.
These types of servers can be rented and the system can be hosted online. In order to make
use of the information system, a tablet or a smartphone may be used. A desktop or a laptop
can also be used as the system will be dynamic and could be used on any platform.
Student ID
ISY00243
Session 1, 2019

Business opportunity and benefits
The information system will enable the customers to order their products without having to
call Eat organic foods and have a long chat with them. The system would display information
about the available products and the order will reach straight to Ruth and her assistants.
Account section can also be easily managed as the system will keep a track of all the
payments. Ian can make use of this system to keep his staff updated with the production
techniques and they can get knowledge about organic cultivation processes right from the
system itself. This system will open a whole new range of opportunities for Eat organic food
in terms of business and customer reach (Hady Pranoto, 2015).
Student ID
ISY00243
Session 1, 2019

Activity 3 – WBS and Project Management Chart
Task list
S.no Task Duration Requirements
1. Meeting with all farm staff 2 days Staff members
supporting different
aspects of business
2. Staff interviews 5 days Authorization to
meet members and
ask them a series of
questions
3. Farm record review 2 days Access to old farm
records including
season, sale,
customer reports
4. Business operation review 2 days Access to business
operation protocol
5. Customer interviews 1 day Authorization to take
customer feedback
6. Accounting process analysis 2 days Completion of
business operation
review
7. Order & transaction study 2 days Help of accounts
department and
completion of
business operation
review
8. Field work 2 days Help of delivery
department
9. Report generation 1 day Completion of all
tasks
Student ID
ISY00243
Session 1, 2019

Dependencies in terms of predecessor & successor tasks
S.no Task Successor tasks Predecessor tasks
1. Meeting with all farm staff 2 No predecessor
2. Staff interviews 6, 7, 8 1
3. Farm record review 4 No predecessor
4. Business operation review 6, 7, 8 3
5. Customer interviews 6, 7, 8 2
6. Accounting process analysis 7 4
7. Order & transaction study 8 6
8. Field work 1, 2, 3, 4, 7 7
9. Report generation none All of the above tasks
Gantt Chart
ID Task
Mode
Task Name Duration Start Finish
0 Eat organic food 11 days Fri 4/12/19Fri 4/26/19
1 Meeting with all
farm staff
2 days Fri 4/12/19 Mon 4/15/19
2 Staff interviews 5 days Tue 4/16/19Mon 4/22/19
3 Farm record
review
2 days Fri 4/12/19 Mon 4/15/19
4 Business
operation
review
2 days Tue
4/16/19
Wed
4/17/19
5 Customer
interviews
1 day Tue
4/23/19
Tue 4/23/19
6 Account process
analysis
2 days Thu
4/18/19
Fri 4/19/19
7 Order &
transaction
study
2 days Mon
4/22/19
Tue 4/23/19
8 Field work 2 days Wed 4/24/19Thu 4/25/19
9 Report
generation
1 day Fri 4/26/19 Fri 4/26/19
T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S
Apr 7, '19 Apr 14, '19 Apr 21, '19 Apr 28, '19 May 5, '19 May 12, '19
Figure 2: Gantt chart for Eat organic food information system
Pert chart
Critical path
The PERT chart highlights the shortest path to complete the project. It shows the shortest
project duration by lining up the projects in their sequence of dependent tasks. The critical
path in our case shows that the project will get completed in 11 days (Yang and Kao, 2011).
Student ID
ISY00243
Session 1, 2019

Overall duration
The project is expected to be completed within 11-15 days considering the time is well
utilized and tasks which can be performed simultaneously are managed like that. According
to the Gant chart, the project will get completed in 11 days but in case there are any obstacles
the project may take more time and hence some margin has been considered in completion.
Student ID
ISY00243
Session 1, 2019

Activity 4 - Simplified Risk andCost/Benefit Analysis
Risk and cost benefit analysis
Associated risks
S.n
o
Risk Cause Effect Probability Threat
level
1. Inappropriate
architecture
Lack of understanding
the requirements by the
developers
Development of a
system which is
not much useful
80% Very
High
2. Lack of design
flexibility
Development did not
take into account
future possibilities
Difficulties in
introducing
updates in the
system
70% High
3. Scope is ill
defined
Lack in
communication &
understanding between
the developers and the
client
The system not
giving the outputs
as required
50% Medium
4. Inaccurate
dependencies
Improper analysis of
project dependencies
Imbalance in
project schedule
30% Low
5. Cost
forecasting is
inaccurate
Research about the
predicted costs not
carried out properly
Inaccurate cost
estimation which
might change the
overall project
budget
30% Low
6. Change
management
overload
Proposed system
unable to be
implemented by the
organization
Increase in the
complexity of the
system
20% Very
low
7. Inaccurate
expectations of
stakeholders
Stakeholders might not
have a complete idea
about the system and
requirement plan
Inaccurate
expectations
might lead to
stakeholder
20% Very
low
Student ID
ISY00243
Session 1, 2019

dissatisfaction
8. Stakeholder
inputs are low
quality
Stakeholders fail to
provide precise inputs
to the development
team
Development of a
system which is
not working as
actually required
30% Low
9. Over-
engineered
components
Development team
creates a system which
has unwanted
functionalities
Useless functions
in the system
making it
difficult to work
with
20% Very
low
10. Failure in
integration
The working staff of
the organization finds
the system difficult to
use
Project fails to be
actually
implemented into
the organization
20% Very
low
Anticipated benefits
TANGIBLE BENEFITS
 Low requirement of staff to manage orders and supplies directly impacting costs.
 Cost of stationery required to maintain logs of orders and payments reduced.
 Quick ordering and delivery allowing an increase of number of completed orders.
 Automated payment processes making it flexible for the customers to pay and
drawing more traffic to Eat Organic Food.
 Lesser requirement of staff for other tasks which will now be automated by the
information system.
 With lesser requirement of staff, facility costs will also be reduced.
INTANGIBLE BENEFITS
 Better use of staff members and assets.
 Improved workflow due to smoother interaction between internal departments in the
organization.
 Improved customer responses.
 Information about orders, payments, delivery etc. making it easier to manage
workforce and system.
Student ID
ISY00243
Session 1, 2019