Organisational Behaviour Report: BBC Company Culture and Management

This report provides an in-depth analysis of organisational behaviour within the British Broadcasting Corporation (BBC). It begins by examining the influence of culture, political dynamics, and power structures on employee behaviour, referencing Charles Handy's cultural typology and addressing issues such as harassment, pay gaps, and gender inequality. The report then delves into motivational theories, including extrinsic and intrinsic motivation, Maslow's hierarchy of needs, and Herzberg's two-factor theory, to explain how the BBC can effectively achieve its goals by motivating its employees. Furthermore, the report explores the characteristics of effective teams, contrasting them with ineffective ones and discussing the importance of team dynamics and interpersonal relationships. Finally, the report examines the concepts and philosophies of organisational behaviour within the BBC, providing a comprehensive overview of the company's internal workings and management approaches.

ORGANISATION
BEHAVIOUR

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P.1. The influence of culture, political and power on the behavior of others in the BBC
company......................................................................................................................................1
TASK 2............................................................................................................................................3
P.2. Motivational theories and techniques enable effective achievement of goals in the BBC
company......................................................................................................................................3
TASK 3............................................................................................................................................5
P.3. Explain what makes an effective team as opposed to an effective team.............................5
TASK 4............................................................................................................................................7
P.4. The concepts and philosophies of organisational behavior within the BBC company........7
REFERENCES..............................................................................................................................10

INTRODUCTION
In this study we will discuss about the various aspects' of organisation behaviour in The
British Broadcasting corporation. There were some serious falling in the BBC's culture and its
system of communication, management and investigation. We will have an analysis of BBC's
culture and political and power on the behaviour of others in this organisation. We will discuss
about how to motivate the company for their employee's to accomplish their goals and
objectives. Further we will discussion on demonstrate how this corporate effective with others.
And we will apply the concept of philosophies of organisational behaviour in the BBC's business
situation. As observed by smith, serious falling in the BBC's culture and its systems by
harassment and staff complaints being listed in this firm. Aside from this there have also been
criticism about the pay and gender gap between staff, all these complaints can be removed by
company's top management with the help of all the activities which we will discuss further in
this study.
TASK 1
P.1. The influence of culture, political and power on the behaviour of others in the BBC
company
According to Charles Handy's model, there are four type of culture which this BBC
organisation follow, let us understand them in detail below: Culture: In the culture of an organisation, we are having an analysis of BBC's company,
which is operating in broadcasting corporation in Britain(Willits, and Nowacki, 2014).
Every organisation have its particular culture, according to it they work properly and
follow some rules and regulations at workplace. Further we discuss about this firm
culture and the classification of culture according to Handy's culture typology(1986) and
divided in these parts, which involves power, person, task and role. Person culture: An organisation significantly influence by an individual when a person
make its personal decision and thinking about to the various terms of organizational
behavior and in these contexts they have power to make their own decision in the favor of
the company(Watson, 2017). If they take any wrong and inappropriate decision towards
the company. It will directly impact on the work culture and influence the employee
behavior. The top administration of the company need to make some appropriate decision
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to improvement in the culture of BBC's company. As serious falling in the BBC's culture
and its system of communication. The company's all employee always loyal to their
management and think in the favor of the business. They should always remember that
company first and after everything comes later. As observed by smith, serious falling in
the BBC's culture and its systems by harassment and staff complaints being listed in this
firm. Aside from this there have also been criticism about the pay and gender gap
between staff, all these complaints can be removed by company's top management with
get touching personally with the employee in the firm and know about actual scenario of
the working culture within BBC.
1. Role culture: In the role culture wherein a specific person in an organisation also can
create a big influence in the firm by performing its role and responsibilities in the
company(Watson, 2013). In the firm the role culture of every individual employee in the
firm depend on the rules that are prepared by the top manager in the firm in order to
perform role and responsibilities by each individual employee in the company have to
perform their his specialization, education qualification and interest to the best outcomes
of the business. In the BBC company have top role and rules which is controlled by its
superior authority. Everyone has a specific role and responsibilities, which is strictly
followed by every employee in the firm in terms of accomplish the BBC's company goals
and objectives. Serious falling of the culture in this firm, its authority need to follow their
roles and responsibilities appropriately and also give instruction to every employee in the
firm to do their job properly in the firm. Power comes with culture in such a work
culture. As observed by smith, serious falling in the BBC's culture and its systems by
harassment and staff complaints being listed in this firm(Suppiah, and Singh Sandhu,
2011). Aside from this there have also been criticism about the pay and gender gap
between staff, all these complaints can be removed by company's top management by let
their employee know their importance of roles and responsibilities and how their work
play a critical role in the business, will help to let the all employee understand their roles
and obligation in the firm towards accomplishing goals and objectives of BBC's firm. Power culture: In the power culture, where power in centralized in few hands like top
managers in the BBC company(Solomon, Russell-Bennett, and Previte, 2012). They are
the major decision maker and most important person at the workplace. From this
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analysis, it was founded that, there are some superiors who make the decision and
controlled the company operation. Employee do not have right to give them suggestions,
employee follow the superior's instructions only. If superior misuse their power in the
company then, it will make creative negative impact on the work culture of the
organisation(Serugendo, and Et.al., 2011). In this condition employee will not hear the
complains of the employee and they are threatened to perform batter to accomplish goals
and objectives of BBC company. As observed by smith, serious falling in the BBC's
culture and its systems by harassment and staff complaints being listed in this firm. Aside
from this there have also been criticism about the pay and gender gap between staff, all
these complaints can be removed by company's top management with politely use their
power in favor of employee benefits and business favor as well. Task culture: Task culture is associated with work culture where certain rules is
formulated in the context of getting the objectives and targets of the BBC company. From
the analysis of organisational culture, it was founded that in this company team culture is
followed in terms of complete the certain task(Schiffman, O'Cass, Paladino, and Carlson,
2013). But many times who lead the team is not able to identify the problem and conflict
between the employee and company executives. There are some misunderstanding
between the working culture of the company, they are not properly guided by their team
leader to follow the certain way to easily accomplish company's goals and objectives. As
observed by smith, serious falling in the BBC's culture and its systems by harassment and
staff complaints being listed in this firm. Aside from this there have also been criticism
about the pay and gender gap between staff, all these complaints can be removed by
company's top management with identify employee issues and conflicts in their teams
and solve them sufficiently in order to make it is to accomplish BBC company's goals
effectively.
TASK 2
P.2. Motivational theories and techniques enable effective achievement of goals in the BBC
company
There are many types of motivational techniques and theories, which explain why people
need changes with time and process theories of motivation making center on the reasons and
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rationals for having of motivation in human behavior. On the basis of it researcher and
philosopher divided motivation in two parts which are: Extrinsic motivation: Extrinsic motivation theory refer to the employee behavior in the
BBC's broadcasting firm which is driven by external reward including with incentives,
bonus and other allowance benefits(Rock, 014). In terms of serious falling motivation
level in the BBC broadcasting company, it is suggested to the company to focusing on
furnishing external reward to their employees, so that their motivation level would be
increased and they will be more efficient to work batter in the firm and help to remove
the all barriers in the BBC company, which is being cause of falling motivation level in
the firm such as pay and gender gap between staff etc. Intrinsic motivation: Intrinsic motivation theory refer to the employee behavior in the
BBC company that is influence by intrinsic reward(Robinson, 2014). In order to raising
the intrinsic motivation of the employee, the top management are required to must
identify their employee work in the BBC firm and appreciate them and also help them to
achieve their targets in the company. Further more, the top management can give the task
to their employee by examining the working capacity in competitiveness of every
individual employee in the BBC company, this will assist to improve the positive
effectiveness in the teams within the BBC. Their employee feel that they are also an
important part in the organisational growth and this approach help to increase employee's
motivation in the BBC company and achieve company's goals and objectives as well. Maslow needs Hierarchy theory: Maslow needs Hierarchy theory ensure that, there are
five needs which influence the motivational level of employee and every individual
person in the BBC company(Nutbeam, Harris, and Wise, 2010). These five needs are,
social needs, safety needs, self-esteem needs, self-actualization needs, physiology needs.
Administration of BBC company need to focus on the influencing and motivating their
employee and also assist them to fulfill all these needs effectively and efficiently. After
fulfillment above needs, will help to boost up the working confidential level in the BBC
firm. It is very essential part for every organisation to raise their effectiveness and
efficiency in the context of raising the productivity and profitability of the BBC
company. More over, if the employee of the BBC firm are motivated and satisfied then
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they will be able to improve effectiveness in the teams within BBC and accomplish
organisational goals and objective effectively. Herzberg two factor theory: Frederick Herzberg develops the two factor theory of
motivation. There are two factors which affect the motivation level of the employees.
Herzberg divided into two factors, which is hygiene and motivation factor(Mennin,
2010). In these factor motivation includes responsibilities, status with the help of
Hofsted's culture dimension theory, the organisational culture, power and political of
BBC company can be measured effectively and economically. Power distance index: From the above analysis of the company it was founded that there
top degree of inequality followed in the company(Larsson, and Vinberg, 2010). A high
power of distance can be observed between employee with power and without power. In
this dimension inequality and power is perceived from the follower or the lower level as
well. Vroom Expectancy theory: Vroom expectancy theory ensure that behavioral result from
concision choice among alternatives whose aim to maximize pleasure and minimize pain.
Vroom realized that an employee's performance is depended on the individual factor such
as personality, skill, knowledge, experience and their abilities(Kinloch, and Et.al., 2013).
Thus, top management of BBC company need to focus on these areas of employee's skill
and competencies level and make them task to raise their motivation level in the BBC
firm and their performance effectiveness in the team within BBC. With the help of
effective performance organisation's goals and objective can be accomplish efficiently.
TASK 3
P.3. Explain what makes an effective team as opposed to an effective team
Effective teams are those who get together for the aim to achieve the efficient and
effective desire task and objective of the company. In an effective team of BBC company need to
work collectively and collaboratively so that their targets goals and objectives of the firm can be
achieved effectively(King, 2017). Moving on the effective team make good relation and
interpersonal bonding in order to well coordinate the team and which helps to make an
appropriate relation within BBC.
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Different types of teams: Functional teams: Functional team is a group of people in which common functional
expertise working together and share their objective in the BBC. Functional team were
formulated in BBC company in terms of perform definite function which will
advantageous for the firm. Problem solving team: Problem solving team are formulated in the BBC company in
order to solve specific problem that impact on the performance of the company(Green,
and Peloza, 2014). In order to solving complex problems in the BBC company, this team
are formulated to accomplish organisational goals and objectives effectively. Project team: A project team is a team whose member are usually belongs to different-
different teams but their function and areas are same in terms of the project. In the BBC
company, project team are formulate only work on particular project. Team members are
associated with various departments on the basis of their skill, ability and talent and this
team must help to achieve BBC's goal and objectives. Virtual team: Virtual team is a group of people who work for common project by making
collaborative efforts and for the aims of accomplishing their goals and objectives. They
perform their task and job in a virtual work climate create by using IT technologies
software(Firth, 2013). The latest techmology make crucial role in terms of effective
technology, without this technology, the team member can not contact with each other
and top management in the BBC company. In BBC company, it is important to formulate
virtual team in terms of achieving company's goals and objectives.
The impact of technology on virtual team roles:
Bruce tuckman and hensen's model of team development help in understanding the team
behavior and dynamic. The model describe below: Forming: This is the first step of team improvement and group creation. In this stage
most of the team members are polite and positive and they are not clearly known what
work the team will do. Storming: This is the another stage of team development in which members accepts the
existence of others and starts interaction with each others. The conflict will start in this
stage in terms of the leadership role in the BBC(Dzokoto, Edum-Fotwe, and Demian,
2013). The management of BBC company have to remove to conflict in this stage.
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 Performing: This is another step of team development in which group member are able
to understand each other role, responsibilities and their emotion to work. They execute
their role and responsibilities effectively in the BBC company so that the organisational
goals and objectives can be achieved efficiently.
 Adjourning: This is the final stage of team creation in which team distribution after the
achieving the task. There could be compass of behavior can be observed. Some feel
depressed and some feel happy when after the completion of the team targets in the BBC
company.
TASK 4
P.4. The concepts and philosophies of organisational behavior within the BBC company
Organisation behavior has been divided in the action, attitude of individual that perform
with group prospective(Downs, and Stea, 2011). In this related application of knowledge
determines in successful way and that will help to meet the strategies and outcome in the BBC
company. In these aspects there are different kings of philosophies of the organisation behavior,
so the company will be able to effective outcomes at the workplace:
Path Goal Theory:
Path goal theory determine on the leader way, which helps to support and supports for
building a good environment in the company. That's why they are able to work more effectively
and it will help in contribution of firm success. Directive: The goal theory specify guideline for follower people(Crommelinck, and
Anseel, 2013). It assists to make agenda and coordinating among the team. In this term
effectiveness would be developed in order to handling hard among various team members
in BBC company. This activity help to increase productivity within BBC effectively. Supportive: With these aspects, the team leaders make sure that they support their
assistants and subordinates in terms of achieving goals and objectives and improve the
productivity of BBC. It makes sure proper interest for working in climate and it is also a
useful activity for achieving the challenges in the competitive environment of the BBC
company.
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 Participation: In this activity, leader are required to views to make decision for the task
in which they have to perform. It is most effective when all employee are highly trained
and involved in their work.
 Achievement: In this activity leader makes challenging goals for their followers and
expect from the employees to perform at their highest level and show their confident to
meet their challenging task in the BBC firm(Chen, and Ke, 2013). Therefore, it is
determined by top level management and this is the most effective activity to achieving
professional work as the technical and scientific aspects of the BBC firm.
In BBC company, path goal theory consist effective work in terms of raise their performance
batter.
Contemporary barriers: There are many types of barrier exist that are faced by a business, it
makes the business very efficient in their working condition. In makes the direct impact on the
functional and operational aspects of the firm on its communication(Barnard, 2012Ashby, 2013).
It is the biggest barrier to the BBC company which is needed to solve immediately. BBC firm
needs to solve this barrier in terms of improve their healthy environment and clear the way of
goal and objective achievement.
Lack of preparation: The top management of the BBC company required to spend their time on
preparing performance appraisal(Bellisle, and Blundell,2013). Compare employee job
performance and their duties and review past job assessment, if they find any progress of
employee towards their stated targets. Employee need to take their self assessment and improve
their performance quality at regular basis and identify their barriers and remove them. Lack of
preparation can lead to an ineffective review of their performances.
CONCLUSION:
On the above discussion, there are many aspects which influence the organisation
behavior. We have concluded that the organisation's culture, political power influence individual
and team behavior and performance as well. We have discussed many motivational theories that
must be apply to BBC company, which will assist the firm to make its employee productive and
sufficient. We would like to suggest this company to make an effective team, which will boost
up the working power and solve the criticisms of the employee regarding to pay and gender
between staff in the BBC firm. The concepts of philosopher of organisation behavior within
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BBC context will be resultant help the business to identify the influence in both way positive and
negative. BBC company are required to fulfill all the activities to remove the failing of its culture
and its system of communication, management and investigation. By this all activities easily
remove staff all complaints and assist to achieve BBC company's goals and objectives more
effectively and efficiently.
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