University Assignment: Working in an Organisation Report and Analysis

This report analyzes a job advertisement for a customer assistant role at Lidl, focusing on the required competencies, selection methods, and job design. The student identifies flexibility, effective communication, and prioritization as key competencies and explains how an applicant might demonstrate them. The report proposes online exercises for candidate selection, assessing merit, knowledge, and prioritization skills. The job design section emphasizes the Job Characteristics Model (JCM), highlighting the importance of job role awareness, task-based knowledge, and continuous feedback for improved job satisfaction. The report references relevant academic sources to support its arguments and includes the job advertisement in the appendix.

Running head: WORKING IN AN ORGANIZATION
WORKING IN AN ORGANIZATION
Name of the student
Name of the university
Author note

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Answer to question 1
I have found a job in Indeed where Lidl offered the post of a customer assistant profile.
The organization mentioned the need of developing the rate of business operations based on the
effective functioning of the different systems in accordance with the common goals of the
venture. The job advertisement detailed on the flexibility and dedication as the utmost required
qualities among the desired candidates. The section developed an assessment of the different
qualities and competencies that are being enumerated in the job advertisement of the
organization and the manner in which the same might be demonstrated.
Competency How it might be demonstrated
1. Flexibility of operations: The
candidate is required to work
independently and flexibly in
accordance with the different
changing work environments.
The flexibility of operations might be demonstrated
through the adaptability of the individual. The growing
adaptability of an individual would support in
improving the operations in accordance with the
changing workplace situations and the common
objectives of the venture.
2. Effective communication: The
effectiveness of communication is an
important requirement for the
individual applying for the job
position.
Efficient verbal communication of the individual based
on specific knowledge on tonality and speech is an
important aspect for the job as it involves huge
opportunity of client dealings and improvement of
relationship with the different stakeholders.
3.Prioritizing between tasks: The
prioritization between the tasks is an
important capability that is required to
be portrayed by the job applicant with
the purpose of meeting the deadlines
The prioritization is reflected through the complete
knowledge of the time that might be required for
completion of each activity and thereby effective
scheduling. Moreover, the prioritization between the
tasks might be ensured through knowledge on urgency
and the manner in which the tasks might be completed
in accordance with the common goals of the venture
Answer to question 2
The selection methods play an important role in the recruitment process as it assists in
developing an idea on the rightful candidate that might be hired for the respective posts. The pre-
planned development of the selection methods specifically plays an important role in maintaining
the effectiveness of the business operations in accordance with the change requirements of the

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customers. In this relation, the candidate selection criterion for the job role will be based on three
online exercises. The online exercises would aim at identifying the merit, knowledge and the
aspect of prioritizing tasks. The assessment must be completed within a span of 20 minutes
which would help us in identifying the timeliness of the candidate and the ability of the same in
meeting tight deadlines.
The organization specifically emphasizes on flexibility of operations, timeliness,
prioritization of work and adaptability among the desired candidates for the job role. In this
relation, the selection procedure, consisting of three set of activities would support the
organization in identifying the skills and potency of the candidates in developing a better
understanding of the urgency between the tasks ad make shifts thereof. The exercises will be
specifically designed with the purpose of identifying the level of competency between the
applied candidates. According to Shin, Yuan and Zhou (2017), the selection procedure plays an
important role in determining the effectiveness of the staff recruitment procedure that is being
followed by an organization. In this connection, I believe that the online exercises would assist in
identifying the most deserving candidate for the job role through assessment of their flexibility of
operations and the manner in which the same perceives their job.
Moreover, the test on timeliness and adaptability skills would enable in identifying the
capability of the candidates in managing the operation in accordance with the pre-set deadlines.
The prioritization between the tasks would be specifically based on the interlinked and looping
activities which would support in identifying the capability of the candidates related to
scheduling activities. The activities will be embarked with a rating system which would
specifically aim towards identifying the most desired candidate from the applicants. A thorough
interview process would be initiated on a one- on – one basis among the recruitment board

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members of the organization and the selected candidate with the purpose of identifying the
communication skills of the same.
The delineation of the communication skills of the candidates would specifically support
the stakeholders of the organization in maintaining the effectiveness of the business operations as
per the common goals of the venture. Therefore, the overall selection process will aim towards
identifying the most desired candidates from among the list of applicants through evaluation of
their merits and performance in accordance with the common needs of the venture.
Answer to question 3
The job design must be made meaningful so that I might sense dignity or my contribution
towards the organizational growth process (Latif and Farooqi 2017). In this connection, I believe
that specific adherence to the Job Characteristics Model (JCM) would help in improving my
experience while doing the job. The core characteristics for a job is that a candidate must be
aware of the job role and its contribution to the overall organizational operation (Simonet and
Castille 2020). Moreover, task based knowledge that an individual must have for conducting the
operations ensures the effectiveness of the job placement (Simonet and Castille 2020).
Therefore, I believe that the organization must take the initiative of developing specific induction
sessions with me for making me aware of my job role. Moreover, I trust that the inducers would
guide me in improving my overall professional skills with the purpose of increasing
effectiveness of my operations in the job profile. The inducers must also take the initiative of
making me aware of the responsibility that I have towards reaching the outcome of the different
activities. I also expect continuous feedback on my performance through steady evaluation and
support from my respective supervisors with the objective of improving my job experience.
Therefore, the clear identification of the job role and the specific design of the operations would

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specifically allow me in improving my operational criterion and elevating my satisfaction
towards the operations.
Fig: JCM
(Source: Simonet and Castille 2020)

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References
Indeed.co.uk, 2020. Full Time Jobs In United Kingdom - March 2020 | Indeed.Co.Uk. [online]
Indeed.co.uk. Available at: <https://www.indeed.co.uk/jobs?q=full%20time&l=United
%20Kingdom&vjk=09b1a4fe8ea63f8f> [Accessed 15 March 2020].
Latif, T. and Farooqi, S., 2017. Individual innovative behavior: Interplay of reputation, job
requirement and expected positive performance outcomes. Asian Management Research
Journal, 2(2).
Shin, S.J., Yuan, F. and Zhou, J., 2017. When perceived innovation job requirement increases
employee innovative behavior: A sensemaking perspective. Journal of Organizational
Behavior, 38(1), pp.68-86.
Simonet, D.V. and Castille, C.M., 2020. The search for meaningful work: A network analysis of
personality and the job characteristics model. Personality and Individual Differences, 152,
p.109569.

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Appendix: Job advertisement
(Source: Indeed.co.uk 2020)

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