Organisational Behaviour: Effective Teams, Theories, and Application

This presentation provides a comprehensive overview of organisational behaviour, focusing on the dynamics of effective and ineffective teams. It delves into the characteristics that differentiate successful teams from those that struggle, and explores the application of team development theories, including the forming-storming-norming-performing-adjourning model, and Belbin's team roles. The presentation further examines key concepts and philosophies of organisational behaviour, such as the path-goal theory of leadership, and how it can be applied to improve employee job satisfaction and overall organisational performance, particularly in the sales department. The analysis includes practical examples and real-world applications to illustrate the discussed theories and concepts, and concludes with a summary of the key takeaways and references.

Organisational behaviour

TABLE OF CONTENT
 INTRODUCTION
 EFFECTIVE TEAM VS INEFFECTIVE TEAM
 CONCEPTS AND PHILOSOPHIES OF ORGANISATIONAL BEHAVIOUR
 CONCLUSION
 REFERENCES

INTRODUCTION
 Organisational behaviour is a field of study that investigates the impact that team,
individual and organisational structure have on human behaviour in an organisation.
 The present PPT will analyse effective team and ineffective team and will cover the
team development theory.
 Along with it, the presentation will analyse various concepts and philosophies of
organisational behaviour.

TEAM AND GROUP
 Team is a group of people with complementary skills who are committed to a
common goal and approach that they hold themselves mutually accountable.
 Two or more people come together with common interest, objective and
continuing interaction refers to a group.

Effective team vs ineffective team
Effective team Ineffective team
Goals are clear so that the best possible match between the
group goal and individual goal is achieved.
Members in ineffective team accept imposed goals that are
competitively structured and they put their personal goal
on priority rather than organisational goal.
In the effective team communication is two way, open and
accurate.
Communication is one way in the ineffective team.
Ability and information is determined influence and
power.
Position determines influence and power.
Conflicts are resolved through integrative negotiation and
mediation.
Conflicts are resolved through distributive negotiation or
avoidance.

CONTINUE
There are some characteristics in the team members that
made effective team as opposed to ineffective team such
as;
 Clear goals
 Result driven structure
 Pursuing common goals

Team and Group development theory
The team development model help in creating a team from the HRM department;
 Forming- Under this stage, the team members from HRM department in company are not
had proper understanding what work team will do and with what purpose team has been
developed. Here, leader is responsible to make the members understand about their roles
and responsibilities.
 Storming- In this stage might conflicts can arise amongst team members and may not
come to one decision. Leader have to established a process and guide them to effectively
do their task with respect the decisions of each other.

CONTINUE
 Norming- In this stage, team members are able to resolve
their own differences and socialise together. They develop a
strong commitment to the team goal and leader can see good
process towards it.
 Performing- In this stage, they are effectively and together
perform their own duties as a team and are very near of
achieving the objective. Leader should delegate the work and
can concentrate on developing team members.
 Adjourning- This is the last stage, where all the team
members celebrate their achievement and the team dissolved
as the goal has been achieved.

Belbin's Team role
 The Belbin's model help in make the team from HRM department understand their roles for accomplishing
the goal. Belbin defined team role as a tendency to contribute, behave and interrelate with other in specific
way. The developer suggests that by understanding the role in the team, individuals can develop their
strength and weakness as a team member and improve their contribution in the team to manage the issue
faced by the employees in sales department in company.
 Action oriented roles
 People oriented roles
 Thought oriented roles

Concepts and philosophies of
organisational behaviour
The concept and philosophies in
organisation helps in understanding
about the key elements by which
individual behaviour in a team can
influenced. The concepts may have
negative or positive effect on the
behaviour when applied to an
industry

 The major issue in the sales department has been identified is Low job satisfaction that because of the new changes
bring in the organisational structure by new CEO of the company and that result in low quality performance by the
individuals and teams within the sales department. The goal has been set by the HRM department to fulfil the need of
employees to enhance their job satisfaction and improve the productivity and quality work. For the present situation
path goal theory is the most suitable theory that provide a path to the HR department to motivate the staff and create a
positive environment. Thus the concept and philosophy is going to apply in the industry and especially in the sales
department that help the company to overcome the present issue.

PATH GOAL THEORY
It is a theory based on specifying style or behaviour of leaders that fits the best in the work
environment in order to achieve the objective. In organisation, the current goal is to increase
employees' motivation, satisfaction and empowerment so that they become productive in the
organisation. Under this theory, there are four types of leadership style;
 Directive- This kind of leadership style, direct the employees in the organisation to achieve the
target. The leader informs the followers and the team members on what is expected from them
and direct them how they can perform, schedule and coordinate.

Continue..
 This is a motivational theory, which discusses about how leaders of organisation can motivate sub-
ordinates in the organization, to achieve the targeted goal. It helps in to know about the behaviour and
capabilities of individuals/team of the company and implement them in right situation. As per the name,
this theory sets a path for workers/employers which can help them to achieve the goal. According to this
theory, behaviour of leader of industry can affect the behaviour of employees and organization. It can
be parted in four different styles, or in different leader behaviour which can be used by the need of
situation, i.e. Directive, participative, accomplishment oriented and supportive.

CONTINUE
 Participative- In this style, leader consults with the team before making any decisions.
 Supportive- The leader make the work pleasant for the worker by being friendly and approachable.
 Achievement oriented- In this style, leader set challenge for the team members and reward them if they achieve
the objective.
 In directive, the leader is clear with its goal and direct employees to achieve that objective. In supportive, The leader
creates a friendly environment and support employees to achieving the objective. In participative, participation of leader
as well as employees is must as the decisions are of both with consulting to each other. In achievement, the leader
challenges to the employees by setting the goal or target, and expect from the employees to perform at their best.

How the issues will be overcome
Issues Application of Theory Action taken Expected result
Lack of Job satisfaction To create a job satisfaction leader can
provide rewards to the staff on the
basis of their performance.
Create a positive environment
and fulfilling the need of the
employees.
Enhance commitment of
employee s towards their job
and organization.
Individuals are not valued,
respected and appreciated
by others
To create a job satisfaction factor in
the company, the leader focuses on to
providing participation opportunity to
the staff.
Take their ideas and perception
on any issues before making any
decision.
An environment that promote
providing respect to each other
and give appreciation

CONCLUSION
 From the present PPT it has been summarised that there are some specific characteristics
that differentiate effective team from ineffective team in the organisation.
 Belbin team development theory help the HRM department to develop an effective team
that resolve current issues regarding employee’s satisfaction and demotivation in sales
department in the organisation.

REFERENCES
Books and Journals
 Kitchin, D., 2017. An introduction to organisational behaviour for managers and engineers: A group and
multicultural approach. Routledge.
 Bakotić, D., 2016. Relationship between job satisfaction and organisational performance. Economic research-
Ekonomska istraživanja. 29(1). pp.118-130.
 Elsmore, P., 2017. Organisational Culture: Organisational Change?: Organisational Change?. Routledge.
 Jalagat Jr, R., 2018. Job Performance, Job Satisfaction, and Motivation: A Critical Review of their
Relationship. IJAME.