Organisational Behaviour Essay: Airdri Group Work Role Analysis
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This essay provides an in-depth analysis of organisational behaviour, focusing on the Airdri Group, a manufacturing company specializing in electronic hand dryers. It begins by outlining the role and tasks of a human resource manager within the company, including responsibilities related to staffing, compensation, and employee relations. The essay then delves into the skills and knowledge required for these tasks, such as organizational and communication skills. It identifies challenges faced by the HR manager, such as managing diversity and creating a positive employee experience. The analysis incorporates Henri Fayol's five management functions, including planning, organizing, staffing, directing, and controlling, to understand how the HR manager approaches these challenges. The essay also explores concepts like work internships and paid employment within Airdri Group. Finally, it examines how the HR manager overcomes difficulties and the theoretical underpinnings of their strategies.

Organisational Behaviour
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Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Describing wok role along with tasks....................................................................................1
Analysing work role as well as tasks from theory..................................................................3
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Describing wok role along with tasks....................................................................................1
Analysing work role as well as tasks from theory..................................................................3
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
The study that assist in analysing the ways an individual or group of people act while
performing actions with others is defined as organisational behaviour. It is also described as an
understanding, forecasting along with administration of behaviours of employees that influences
performance or efficiency of business concern. It is scientific discipline wherein various
researches are accomplished to improve knowledge base of group of people and look towards
their behaviours. It helps in understanding human resources, motivating and improving industrial
or labour relations (Anagnostopoulos and Papadimitriou, 2017). The present essay is prepared on
Airdri Group which is internationally popular in conniving together with mechanising washroom
hand dryers. The entity was established in 1974 by experienced engineers or business partners
that were Peter Allen along with Peter Phillips. It has its headquarters in Woodstock, United
Kingdom. It has around 63 employees that are competent and skilled to perform the delegated
tasks and meeting deadlines. The business has attained huge expertise and has explored various
new growth areas in limited duration.
The essay outlines introduction of the entity, work role, tasks and skills, capacities with
knowledge required in carry out tasks. Further, it analyse work role as well as causes of
difficulties, changes implemented for overcoming from difficulties and underpinning of theories.
MAIN BODY
Describing wok role along with tasks
Introduction of organisation: Airdri Group is a type of manufacturing organisation that is
specialised in designing and manufacturing electronic hand dryers. The main head offices of the
entity are located at Woodstock, UK (Airdri Group. 2020). It has in total 63 employees that are
productive enough to carry out organisational operations in different parts of the globe. Some of
the products of the business are Airdri Quarto, Quest, Quazar, Quartz, Quote and so on hand
dryers. Its product socially inclusive in the market, are made of consistent excellent quality
addition to bold design, most durable items and include ongoing commitment for reducing level
of sounds and build more energy efficiency.
The work role of human resource manager in the company is to source, hire and retain
manpower for large durations. They majorly emphasise towards staffing management addition to
employee relations. At same time, the work role of such manager focus in strategic vision of the
1
The study that assist in analysing the ways an individual or group of people act while
performing actions with others is defined as organisational behaviour. It is also described as an
understanding, forecasting along with administration of behaviours of employees that influences
performance or efficiency of business concern. It is scientific discipline wherein various
researches are accomplished to improve knowledge base of group of people and look towards
their behaviours. It helps in understanding human resources, motivating and improving industrial
or labour relations (Anagnostopoulos and Papadimitriou, 2017). The present essay is prepared on
Airdri Group which is internationally popular in conniving together with mechanising washroom
hand dryers. The entity was established in 1974 by experienced engineers or business partners
that were Peter Allen along with Peter Phillips. It has its headquarters in Woodstock, United
Kingdom. It has around 63 employees that are competent and skilled to perform the delegated
tasks and meeting deadlines. The business has attained huge expertise and has explored various
new growth areas in limited duration.
The essay outlines introduction of the entity, work role, tasks and skills, capacities with
knowledge required in carry out tasks. Further, it analyse work role as well as causes of
difficulties, changes implemented for overcoming from difficulties and underpinning of theories.
MAIN BODY
Describing wok role along with tasks
Introduction of organisation: Airdri Group is a type of manufacturing organisation that is
specialised in designing and manufacturing electronic hand dryers. The main head offices of the
entity are located at Woodstock, UK (Airdri Group. 2020). It has in total 63 employees that are
productive enough to carry out organisational operations in different parts of the globe. Some of
the products of the business are Airdri Quarto, Quest, Quazar, Quartz, Quote and so on hand
dryers. Its product socially inclusive in the market, are made of consistent excellent quality
addition to bold design, most durable items and include ongoing commitment for reducing level
of sounds and build more energy efficiency.
The work role of human resource manager in the company is to source, hire and retain
manpower for large durations. They majorly emphasise towards staffing management addition to
employee relations. At same time, the work role of such manager focus in strategic vision of the
1
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institution and considers effectiveness in selecting new employees, creating compensation
packages and so on. Human resource manager in Airdri Group also pays attention towards
handling workplace conflicts. The main tasks performed by human resource manager include
administering of compensation, performance management systems and recreation programs for
all the manpower available in the company (Bratton and Gold, 2017). Along with this, human
resource manager also performs essential task of recruitment, selection and orientations in which
wide pool of candidates are sourced from different locations and are attracted through
recruitment methods. Further, human resource manager takes interviews and performs selection
processes so to hire suitable applicant for identified vacancy. The next that is performed by
human resource manager in Airdri Group is to provide information about policies, wages,
employee benefits, job duties, opportunities for promotion, working conditions and others to
current together with prospective manpower. Human resource manager also gives advises to
administrators of business related to policies including equal employment opportunity, sexual
harassment as well as also suggest required changes. They also perform task of analysing
training needs for employee development, safety programs, language training so that sessions are
organised for individuals to meet the needs.
Human resource managers are backbone of the entity that posses various skills. One of
skill in human resource manager of Airdri Group is organisational skill through which resources
are organised, managed and ensures that all the manpower and divisions work in coordination
and integration. The main traits of the skill include time management, records management
addition to calendar management. The next skill is communication skill through which all the
needs of employees are met and information are shared with all staff manners in understandable
manner. The main traits of communication skill that are within human resource manager includes
better listening, good writing skills as well as conflict solving skills (Burrell and Morgan, 2017).
In Airdri Group, human resource manager also have adaptability skill through which all the
changes are adapted by the managers and also influenced manpower to adopt them. Traits which
come within adaptability skill of human resource management are self assessment, management
change, improvisation and aiming bigger picture.
Human resource manager have vast knowledge that help in carrying out tasks effectively.
Knowledge about various languages and beliefs are required to carry out task of managing
personnel of company. Addition to this, knowledge about legislation is also needed among
2
packages and so on. Human resource manager in Airdri Group also pays attention towards
handling workplace conflicts. The main tasks performed by human resource manager include
administering of compensation, performance management systems and recreation programs for
all the manpower available in the company (Bratton and Gold, 2017). Along with this, human
resource manager also performs essential task of recruitment, selection and orientations in which
wide pool of candidates are sourced from different locations and are attracted through
recruitment methods. Further, human resource manager takes interviews and performs selection
processes so to hire suitable applicant for identified vacancy. The next that is performed by
human resource manager in Airdri Group is to provide information about policies, wages,
employee benefits, job duties, opportunities for promotion, working conditions and others to
current together with prospective manpower. Human resource manager also gives advises to
administrators of business related to policies including equal employment opportunity, sexual
harassment as well as also suggest required changes. They also perform task of analysing
training needs for employee development, safety programs, language training so that sessions are
organised for individuals to meet the needs.
Human resource managers are backbone of the entity that posses various skills. One of
skill in human resource manager of Airdri Group is organisational skill through which resources
are organised, managed and ensures that all the manpower and divisions work in coordination
and integration. The main traits of the skill include time management, records management
addition to calendar management. The next skill is communication skill through which all the
needs of employees are met and information are shared with all staff manners in understandable
manner. The main traits of communication skill that are within human resource manager includes
better listening, good writing skills as well as conflict solving skills (Burrell and Morgan, 2017).
In Airdri Group, human resource manager also have adaptability skill through which all the
changes are adapted by the managers and also influenced manpower to adopt them. Traits which
come within adaptability skill of human resource management are self assessment, management
change, improvisation and aiming bigger picture.
Human resource manager have vast knowledge that help in carrying out tasks effectively.
Knowledge about various languages and beliefs are required to carry out task of managing
personnel of company. Addition to this, knowledge about legislation is also needed among
2
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human resource manager of Airdri Group to ensure that all activities are performed under
compliance of legislation. This involves competence in principles, legal codes, precedents,
executive orders, court procedures and many more are needed in carry out various tasks related
to managing human resources (DeCenzo, Robbins and Verhulst, 2016).
The main difficulties faced by human resource manager in Airdri Group creating quality
manpower experience and managing diversity in mind of local people. Human resource manager
of the company adopted various mechanisms for overcoming the challenge. For instance, to
manage diversity in mind of local employees, cultural awareness program was organised which
helps manpower to recognise benefits of diversity such as innovations, sharing better ideas and
so on. Along with this, team building activities were also promoted to integrate staff members of
distinct culture and united towards common objective. Moreover, to overcome from challenge of
creating quality experience among employees, human resource manager emphasised towards
offering engaging online development sessions, work from home facilities and build a culture
which inspired quality of experiences within existing employees (Dubin, 2017).
Analysing work role as well as tasks from theory
From the work tasks, it has been analysed that human resource manager performs
activities in systematic and logical manner. In context to Airdri Group, human resource manager
majorly followed Henri Fayol’s five management function while carrying out tasks and
overcoming difficulties within work tasks. Henry Fayol is popularise theorists for defining
management functions in the book “Administration Industrielle et Generale” in the year 1916.
Management functions are defined to the set of aspects that classify managerial tasks into
particular functions. This is persuasive element which consists of various tasks and activities that
are undertaken by human resource manager in an organisation. The first management function as
stated by Henri Fayol is Planning (Fouberg and Murphy, 2020). Planning is defined the task in
which detailed action plan is formed for future objectives of company. The main focus of
planning function is all on attaining upcoming objectives through outlining actions and stating
how activities will be performed, by whom they will be executed and at what time. Through
looking at planning function, it is analysed that the main cause of difficulty that is building
quality manpower experience was ineffective planning. The human resource manager in Airdri
Group did not performed tasks with proper planning and faced the challenge of creating quality
experiences within staff members.
3
compliance of legislation. This involves competence in principles, legal codes, precedents,
executive orders, court procedures and many more are needed in carry out various tasks related
to managing human resources (DeCenzo, Robbins and Verhulst, 2016).
The main difficulties faced by human resource manager in Airdri Group creating quality
manpower experience and managing diversity in mind of local people. Human resource manager
of the company adopted various mechanisms for overcoming the challenge. For instance, to
manage diversity in mind of local employees, cultural awareness program was organised which
helps manpower to recognise benefits of diversity such as innovations, sharing better ideas and
so on. Along with this, team building activities were also promoted to integrate staff members of
distinct culture and united towards common objective. Moreover, to overcome from challenge of
creating quality experience among employees, human resource manager emphasised towards
offering engaging online development sessions, work from home facilities and build a culture
which inspired quality of experiences within existing employees (Dubin, 2017).
Analysing work role as well as tasks from theory
From the work tasks, it has been analysed that human resource manager performs
activities in systematic and logical manner. In context to Airdri Group, human resource manager
majorly followed Henri Fayol’s five management function while carrying out tasks and
overcoming difficulties within work tasks. Henry Fayol is popularise theorists for defining
management functions in the book “Administration Industrielle et Generale” in the year 1916.
Management functions are defined to the set of aspects that classify managerial tasks into
particular functions. This is persuasive element which consists of various tasks and activities that
are undertaken by human resource manager in an organisation. The first management function as
stated by Henri Fayol is Planning (Fouberg and Murphy, 2020). Planning is defined the task in
which detailed action plan is formed for future objectives of company. The main focus of
planning function is all on attaining upcoming objectives through outlining actions and stating
how activities will be performed, by whom they will be executed and at what time. Through
looking at planning function, it is analysed that the main cause of difficulty that is building
quality manpower experience was ineffective planning. The human resource manager in Airdri
Group did not performed tasks with proper planning and faced the challenge of creating quality
experiences within staff members.
3

The second management function is organising that is defined as bringing all resources in
terms of physical, financial, technological and others at one place for further usage to attain
business objectives. In context to human resource manager, the main task is to look at the plans
as well as determine the ways to divide resources that are in order for putting plan in particular
place. The main objective of human resource manager is to deliver the required resources for
putting plan onto reality. It has been analysed that human resource manager of Airdri Group
faced difficulties because of not providing the resources to turn plans while performing tasks.
The third management function of Henri Fayol is staffing (Kitchin, 2017). Staffing is defined to
placing right people in right time at right position without hindering organisational structure by
lack or surplus of staff members. Human resource manager looks all the tasks ahead and
determines what activity which employee should execute what activity and also make their
consideration to ensure that right manpower is available to attaining goals that company wishes.
For example, company has objective of manufacturing 500 hand dryers in a week then human
resource manager analyses that the available staff is capable of executing activities and when
there are enough employees then manager must ensure integrity.
The fourth managerial function is directing or influencing. Directing function is defined
as actuation of methods and techniques for working effectively to accomplish set of goals
determined by entity (Waterson, 2018). At Airdri Group, Human resource manager performs the
function of directing so that all employees are provided a path to carry out the allotted workings
by variety of means. It ensures improvisation in productivity level and also looks after human
interaction. From the analysis, it is seen that the cause of difficulty that is managing diversity
among local employee is ineffective directing as manpower of the company are not effectively
motivated to work with other people having differences in cultures and background. Moreover, it
is also analysed that there was lack of day to day interface among manpower and manager due to
which human resource manager failed in managing diversity at workplace. The fifth
management function is controlling that is defined as the process to check whether or not
suitable progress is made for achieving objectives and remedial actions are implemented for
correcting deviations, if any. It is also important task of human resource manager of Airdri
Group to ensure that all the activities are followed appropriately as well as flow of work is
moving for achieving objectives. In this, managers ensures that the actual performances of
employees are same as that of standards set and if any variances are analysed by them remedial
4
terms of physical, financial, technological and others at one place for further usage to attain
business objectives. In context to human resource manager, the main task is to look at the plans
as well as determine the ways to divide resources that are in order for putting plan in particular
place. The main objective of human resource manager is to deliver the required resources for
putting plan onto reality. It has been analysed that human resource manager of Airdri Group
faced difficulties because of not providing the resources to turn plans while performing tasks.
The third management function of Henri Fayol is staffing (Kitchin, 2017). Staffing is defined to
placing right people in right time at right position without hindering organisational structure by
lack or surplus of staff members. Human resource manager looks all the tasks ahead and
determines what activity which employee should execute what activity and also make their
consideration to ensure that right manpower is available to attaining goals that company wishes.
For example, company has objective of manufacturing 500 hand dryers in a week then human
resource manager analyses that the available staff is capable of executing activities and when
there are enough employees then manager must ensure integrity.
The fourth managerial function is directing or influencing. Directing function is defined
as actuation of methods and techniques for working effectively to accomplish set of goals
determined by entity (Waterson, 2018). At Airdri Group, Human resource manager performs the
function of directing so that all employees are provided a path to carry out the allotted workings
by variety of means. It ensures improvisation in productivity level and also looks after human
interaction. From the analysis, it is seen that the cause of difficulty that is managing diversity
among local employee is ineffective directing as manpower of the company are not effectively
motivated to work with other people having differences in cultures and background. Moreover, it
is also analysed that there was lack of day to day interface among manpower and manager due to
which human resource manager failed in managing diversity at workplace. The fifth
management function is controlling that is defined as the process to check whether or not
suitable progress is made for achieving objectives and remedial actions are implemented for
correcting deviations, if any. It is also important task of human resource manager of Airdri
Group to ensure that all the activities are followed appropriately as well as flow of work is
moving for achieving objectives. In this, managers ensures that the actual performances of
employees are same as that of standards set and if any variances are analysed by them remedial
4
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actions are taken to control deviational gaps on proper time. From the analysis, it is perceived
that human resource manager did not took remedial actions in creating quality of experiences as
per the set aspects and this caused the challenge in front of them.
Human resource manager adopted concepts of work internship and paid employment in
Airdri Group. The concept of work internship is defined as the duration of experience that is
offered by the managers to new people for restricted time period (Voxted, 2017). It is the
opportunity that is offered by human resource manager to currently hired manpower so that they
gain experience to work as well as build solid experiences. Other than newly hired candidates,
human resource manager of Airdri Limited also created the work internship program for its
exiting work force in order to develop diversity among mind set of local manpower. With this
program, employee gained valuable experience in different work, explored career path,
developed along with redefined skills, received financial compensation and build network with
professional people in the manufacturing field. It is also analysed that the cause of difficulty in
performing tasks by human resource manager related to managing diversity within mindset of
local manpower is the experience they were having with limited people.
The next concept is paid employment that refers to the duration in which manpower is
hired by the company as well as is paid salaries or wages for the contribution or efforts made in
achieving objectives (Jeghayef, 2017). In Airdri Group, all employees work with paid
employment concept and all paid salaries as per their competence, skills, experience and
knowledge to design and execute operations. This brings sense of motivation among personnel to
work with different types of people and also attain efficiency in performing operations for which
they receives monetary payments. It has been analysed that the cause of difficulty that is creating
quality experience was different employment to different people that resulted in created low
experience among the people that receives less employment and vice versa.
Thinking or framing plans by management consultant are different than that of human
resource manager. In Airdri Group, management consultant applies different techniques or
solutions to overcome from difficulties in work tasks. For example, to overcome difficulty which
is managing manpower diversity, management consultant would have treated each employee as
single person, prioritise communication and planning, work with open minded concept and make
effective teams of intercultural people. Moreover, to overcome from other difficulty that is
building quality experience, management consultant would have utilised manpower journey
5
that human resource manager did not took remedial actions in creating quality of experiences as
per the set aspects and this caused the challenge in front of them.
Human resource manager adopted concepts of work internship and paid employment in
Airdri Group. The concept of work internship is defined as the duration of experience that is
offered by the managers to new people for restricted time period (Voxted, 2017). It is the
opportunity that is offered by human resource manager to currently hired manpower so that they
gain experience to work as well as build solid experiences. Other than newly hired candidates,
human resource manager of Airdri Limited also created the work internship program for its
exiting work force in order to develop diversity among mind set of local manpower. With this
program, employee gained valuable experience in different work, explored career path,
developed along with redefined skills, received financial compensation and build network with
professional people in the manufacturing field. It is also analysed that the cause of difficulty in
performing tasks by human resource manager related to managing diversity within mindset of
local manpower is the experience they were having with limited people.
The next concept is paid employment that refers to the duration in which manpower is
hired by the company as well as is paid salaries or wages for the contribution or efforts made in
achieving objectives (Jeghayef, 2017). In Airdri Group, all employees work with paid
employment concept and all paid salaries as per their competence, skills, experience and
knowledge to design and execute operations. This brings sense of motivation among personnel to
work with different types of people and also attain efficiency in performing operations for which
they receives monetary payments. It has been analysed that the cause of difficulty that is creating
quality experience was different employment to different people that resulted in created low
experience among the people that receives less employment and vice versa.
Thinking or framing plans by management consultant are different than that of human
resource manager. In Airdri Group, management consultant applies different techniques or
solutions to overcome from difficulties in work tasks. For example, to overcome difficulty which
is managing manpower diversity, management consultant would have treated each employee as
single person, prioritise communication and planning, work with open minded concept and make
effective teams of intercultural people. Moreover, to overcome from other difficulty that is
building quality experience, management consultant would have utilised manpower journey
5
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mapping, design great onboarding experience, implement stay interviews, provide career
development programs, take action on feedbacks received from employees and make investment
in employee wellness (De Cuyper and Isaksson, 2017).
CONCLUSION
The mentioned essay concludes that it is necessary for administrators to focus on
organisational behaviour as it motivates employees, provide directions to entire business and
predicts activities performed by people in groups. An organisation works on concepts that are
coordination and delegation within members of team or groups. The main tasks performed at
work place by human resource manager includes manpower planning, recruitment, staffing,
orientation, compensation, assistance to top management, organisational development, policy
formulation along with implementation and so on. Skills that are required to execute tasks are
organisational skills, adaptability skill and communication skill. At same time, knowledge about
legislations, education and training, complex problem solving, time management and managing
material resources are key to operate tasks effectively. The management functions that are stated
by Henri Fayol are planning, organising, staffing, influencing and controlling. The concepts such
as paid employment and work internship help in overcoming difficulties in work role at
company.
6
development programs, take action on feedbacks received from employees and make investment
in employee wellness (De Cuyper and Isaksson, 2017).
CONCLUSION
The mentioned essay concludes that it is necessary for administrators to focus on
organisational behaviour as it motivates employees, provide directions to entire business and
predicts activities performed by people in groups. An organisation works on concepts that are
coordination and delegation within members of team or groups. The main tasks performed at
work place by human resource manager includes manpower planning, recruitment, staffing,
orientation, compensation, assistance to top management, organisational development, policy
formulation along with implementation and so on. Skills that are required to execute tasks are
organisational skills, adaptability skill and communication skill. At same time, knowledge about
legislations, education and training, complex problem solving, time management and managing
material resources are key to operate tasks effectively. The management functions that are stated
by Henri Fayol are planning, organising, staffing, influencing and controlling. The concepts such
as paid employment and work internship help in overcoming difficulties in work role at
company.
6

REFERENCES
Books and journals:
Anagnostopoulos, C. and Papadimitriou, D., 2017. Positive organisational scholarship and
behaviour in sport management. International Journal of Sport Management &
Marketing,. 17 (1/2). pp.1-6.
Bratton, J. and Gold, J., 2017. Human resource management: theory and practice. Palgrave.
Burrell, G. and Morgan, G., 2017. Sociological paradigms and organisational analysis:
Elements of the sociology of corporate life. Routledge.
DeCenzo, D. A., Robbins, S. P. and Verhulst, S. L., 2016. Fundamentals of human resource
management. John Wiley & Sons.
De Cuyper, N. and Isaksson, K., 2017. Employment contracts and well-being among European
workers. Routledge.
Dubin, R., 2017. The world of work: Industrial society and human relations. Taylor & Francis.
Fouberg, E. H. and Murphy, A. B., 2020. Human geography: people, place, and culture. John
Wiley & Sons.
Jeghayef, A. M., 2017. Evolutions in the stage of scientific knowledge on project management
and rural development. Scientific Papers: Management, Economic Engineering in
Agriculture & Rural Development. 17 (3).
Kitchin, D., 2017. An introduction to organisational behaviour for managers and engineers: A
group and multicultural approach. Routledge.
Waterson, P. ed., 2018. Patient safety culture: theory, methods and application. CRC Press.
Voxted, S., 2017. 100 years of Henri Fayol. mrev management revue, 28(2), pp.256-274.
Online:
Airdri Group. 2020. [Online]. Available through: <https://airdri.com/>
7
Books and journals:
Anagnostopoulos, C. and Papadimitriou, D., 2017. Positive organisational scholarship and
behaviour in sport management. International Journal of Sport Management &
Marketing,. 17 (1/2). pp.1-6.
Bratton, J. and Gold, J., 2017. Human resource management: theory and practice. Palgrave.
Burrell, G. and Morgan, G., 2017. Sociological paradigms and organisational analysis:
Elements of the sociology of corporate life. Routledge.
DeCenzo, D. A., Robbins, S. P. and Verhulst, S. L., 2016. Fundamentals of human resource
management. John Wiley & Sons.
De Cuyper, N. and Isaksson, K., 2017. Employment contracts and well-being among European
workers. Routledge.
Dubin, R., 2017. The world of work: Industrial society and human relations. Taylor & Francis.
Fouberg, E. H. and Murphy, A. B., 2020. Human geography: people, place, and culture. John
Wiley & Sons.
Jeghayef, A. M., 2017. Evolutions in the stage of scientific knowledge on project management
and rural development. Scientific Papers: Management, Economic Engineering in
Agriculture & Rural Development. 17 (3).
Kitchin, D., 2017. An introduction to organisational behaviour for managers and engineers: A
group and multicultural approach. Routledge.
Waterson, P. ed., 2018. Patient safety culture: theory, methods and application. CRC Press.
Voxted, S., 2017. 100 years of Henri Fayol. mrev management revue, 28(2), pp.256-274.
Online:
Airdri Group. 2020. [Online]. Available through: <https://airdri.com/>
7
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