Organisational Behaviour Assignment: Stakeholder and Employee Analysis

This assignment delves into the realm of organisational behaviour, examining the intricate relationships between stakeholders and their impact on organisational performance. It begins by defining stakeholders, differentiating between direct and indirect, primary and secondary, and highlighting the importance of stakeholder satisfaction. The assignment then explores the benefits of successful stakeholder relationships and their significance in community development, emphasising the ethical dimensions and the role of stakeholders in sustainable development. The second part of the assignment focuses on individual behaviour within an organisation, including task performance, organisational citizenship, and counter-productive behaviours. It explores various aspects of organisational citizenship behaviour, such as altruism, courtesy, sportsmanship, conscientiousness, and civic virtue, while also acknowledging the challenges associated with it, such as inter-personal conflicts, social loafing, and their relationship with organisational commitment. The assignment concludes by referencing relevant studies on the subject matter.

ORGANISATIONAL
BEHAVIOUR
Question 1
Question 2

QUESTION 1
Stakeholders are those attentive in a company, including
from employees to faithful consumers and shareholders
Some of these stakeholders are direct or indirect, primary or
secondary.
Satisfaction of these stakeholders affects the organisational
performance
Successful Stakeholder Relationships
Community Benefits

S U C C E S S F U L S T A K E H O L D E R
R E L A T I O N S H I P S
Stakeholders have ethical importance in
development of organisation
Reason behind stakeholders engagement in an
organisation is to gain something profitable
These stakeholders manage the exchange relations
with each other

C O M M U N I T Y B E N E F I T S
Community includes the humans, environment and
society where a frim operates the business
Successful organisations have effective ability to
contribute towards sustainable development of the
community
Community who believe in a company and its
products will support its development with long term
relations

QUESTION 2
Four types of individual behaviour in an
organisation
1. Task performance
2. Organisational Citizenship
3. Counter-Productive Behaviours
4. Joining/Staying with the organisation
5. Maintaining Work Attendance

O R G A N I Z AT I O N A L
C I T I Z E N S H I P B E H AV I O R
It is a collaborative behaviour supposed to collect employees in a
team fir short-term or long-term goals.
Major types of employees behaviour in it are as
1.Altruism
2.Courtesy
3.Sportsmanship
4.Conscientiousness
5.Civic Virtue

C H A L L E N G E S W I T H O C B
Many challenges are possible to arise with these behaviour of
employees
These challenges are related to inter-personal conflicts arise
within the team
1.Social Loafing and Organizational Citizenship
Behaviour
2.Organizational Commitment and Social Loafing

REFERENCES
Question 1
Fonseca, L., Ramos, A., Rosa, Á., Braga, A. C., & Sampaio, P. (2012).
Impact of social responsibility programmes in stakeholder
satisfaction: An empirical study of portuguese managers’
perceptions. JUPCA-Journal of US-China Public
Administration, 5(May 2012), 585-590.
Fonseca, L., Ramos, A., Rosa, A., Braga, A., & Sampaio, P. (2016).
Stakeholders satisfaction and sustainable success. Stakeholders
satisfaction and sustainable success, (2), 144-157

REFERENCES
Question 2
Şeşen, H., Soran, S., & Caymaz, E. (2014). Dark side of organizational
citizenship behavior (OCB): Testing a model between OCB, social
loafing, and organizational commitment. International Journal of
Business and Social Science, 5(5), 125-135.
Zeinabadi, H. (2010). Job satisfaction and organizational commitment
as antecedents of organizational citizenship behavior (OCB) of
teachers. Procedia-Social and Behavioral Sciences, 5, 998-1003.