Organisational Behaviour Report: BBC - Theories and Team Effectiveness

This report provides an analysis of organisational behaviour, using the British Broadcasting Corporation (BBC) as a case study. It explores various aspects, including the application of Handy's cultural theory to assess organisational culture, the impact of organisational politics, culture, and power on team and individual behaviour, and an examination of different motivation theories (content and process) along with practical motivation tools. The report also differentiates between effective and ineffective teams, evaluating team effectiveness using various models. Furthermore, it delves into the philosophies and concepts of organisational behaviour within an enterprise context, identifying issues that could impact group performance. The report concludes with a summary of key findings and recommendations for improving organisational behaviour within the BBC.

Organisational Behaviour

Table of Contents
INTRODUCTION ..........................................................................................................................1
TASK 1............................................................................................................................................1
P1 (A) Using Handy's cultural theory to cover organisational cultural .....................................1
(B)Organisation's politics, culture, power influence team and individual behaviour.................2
TASK 2............................................................................................................................................3
P2 (A) Meaning of motivation Process and contend theories ....................................................3
(B) Describe motivation tools.....................................................................................................3
(C): How to improve motivation level........................................................................................5
TASK 3............................................................................................................................................5
P3 (A) Effective team as opposed to an ineffective group..........................................................5
(B) Evaluating team effectiveness with the use of different models .........................................6
TASK 4............................................................................................................................................8
P4 (A)Philosophies and concept of organisational behaviour with an enterprise.......................8
(B) Determine the issues that could impact group performance.................................................9
CONCLUSION ...............................................................................................................................9
REFERENCES .............................................................................................................................11

INTRODUCTION
Organisation behaviour is defines as a study in order to attract large number of the
individual within groups. It is a scientific method which is applied by management to generate
more efficient and effectiveness of business entity. It is mainly used for HR with the aim of
increase the output from personal team members (Adeniji, 2011). OB is the application and study
of knowledge & skill regarding how person act within the work environment. It is also identify
as a subset of administration functions concerned with predicting, effecting and knowing
personal behaviour in business.
This report is based on BBC is a service provide company in United kingdom. It was
founded in 18 October 1922 by John Reith. This report will consider the effect of organisational
power, politics, culture on team's and individual performance. Different kind of motivational
theories are also includes in this assignment. At last concept and philosophies of organisational
behaviour subscribed in order to achieve effectiveness and efficiency of company in an essential
manner.
TASK 1
P1 (A) Using Handy's cultural theory to cover organisational cultural
Handy cultural typology: It is identify as an organisation cultural which was established in 1999
by Charles Handy. Manger of the business organisation used this aspects according to their
structure. It is very important and essential part of BBC in order to evaluate whole points which
are covered in this theory. With the use of this, an organisation can easily formulate effective
cultural at work environment.
Power culture: In the BBC, there are several kind of employees which are having some power in
regards to execute and generate decision (ARI, 2010). There are some person who can provides
different advantage to enterprise. As per the Smith Review, cultural power of company will be
supportive for judgements makers assessing responsibilities to another so as to done all activities
and functions earlier period.
Role culture: In this aspects, managers of the business entity mainly classified different as per its
specialisation and capabilities. Main purpose of these aspect is to achieve necessary and
available resources. With the use of this structure, firm can face different issues, so in this
situation, they tries to give their better in reducing all problems.
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Task culture: In BBC, where each and every group generated to accomplish objectives and goals
of them. This structure is very supportive in resolving work based issues in a systematic manner.
It is followed, where personal come together with the aim common interests.
Personal culture: In this way, all person are equally treated as essential and valuable part of
organisation. With the help of this, an individual concerned regarding its own and business
objective.
(B)Organisation's politics, culture, power influence team and individual behaviour
An enterprise is known as workplace where different number of person are work with the
aim of achieving higher productivity and profitability of organisation. OB is identify as a study
of interacting various groups (Burrell and Morgan, 2017). It is also defines as a values and
behaviours of person which is present in the business. In this way, company can generate and
sustain better cultural that provide accurate guidelines towards individual behaviour.
As per the other hand, that says, politics and power plays essential role and responsibility
in enterprise. They mainly regulates various judgements to interact with workforce. In BBC,
manager are capable inn regrades to using its power either negative and positive way for
impacting their assistant.
Policy of organisation which is complete for executing personal motives in an essential
manner. It is generate as a negative way but some time it is very beneficial and useful for the
business organisation in regards to achieve long terms goals and objectives. Power is define a a
capability of manger to guide its employees in an essentials manner. With the use of these ability
they easily reduce all issues and problems which are rise in organisation. There are several points
which are includes in BBC cultural which are determined in detailed under this:
leadership: In this situation, manager as well as leader are play vital role to influence the person
behaviour. They are liable for setting better directions and guidelines for its assistant (Coccia,
2014). In this they generate flexible and friendly environment or structure in regards to
understand employees wants and needs.
Skills: It is also effects the personal behaviours and value in an effective manner. In this
situation, managers of the company is treated its all workforce in equally to achieve higher
profitability and productivity of organisation.
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Working environment: Each and every workers neediness to feel comfortable and safe within
work environment. It is identify as a ethical role and responsibility of business; is to give secure
and healthy surrounding to every staffs.
Attitude: It is define as a negative and positive effect on individual because attitudes of manager
highly influence action and decision of personal in a specific situation.
TASK 2
P2 (A) Meaning of motivation Process and contend theories
In regards to maximise efficiency and performance of an individual, there are various
kinds of theories but managers of the BBC applied only two theories which are determined under
this:
Contend theory: This aspects is define the why persons needs and wants change with period. It
will covers Abraham Maslow, Davis McClelland, and other prospect in order to inform why they
needs. In simple words, it is define as a specific factors which is followed by company in
motivate its employees.
Process Theory: It is a part of motivation styles which is very important for the business to
motivate its employees in a systematic manner (Collings and et. al., 2011). In this person
behaviour is directed, stooped, sustained and energized in an effective manner.
(B) Describe motivation tools
Above mentioned two theories which are very important and beneficial for the
organisation in order to improve its effectiveness and efficiency in the groups within the
company.
1. Content theory: One of the important aspects which is followed of BBC in motivating
their workers so it is called as need concept. It covered 4 parts which are determined
under this:
Maslow's need hierarchy: With the use of this concept, business entity can fulfil its employees
basic needs so they perform effectively at workplace (Theories of Motivation, 2015). It includes
five level which is very essential of the person. Basic needs, is a first requirement of person such
as air, food, shelter and water etc. With the support of these, they cam easily move on other
form (Dickens, 2012). Second is security and safety which is also necessary that cover secure
and safe working environment such as morality, employment, family, resource, property and
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health etc. Another necessarily is become important to the person progress which includes
friendship, love and intimacy. Last points of such motivation theory is self-esteem, it includes
respect, achievement and significance of other. It will cover creativity, spontaneity, issue solving
and morality etc.
Illustration 1: Maslow need hierarchy theory
(Source: Motivational theories, 2017)
Herzberg's Motivation-hygiene: It is very essential and beneficial concept of BBC to provide
job satisfaction to its workers (Gabriel and et. al., 2015). Such kind of aspects covers different
points in order to give dissatisfaction and satisfaction to employees such as salary, growth,
working condition, policy, roles and relationship with workforce etc. Moreover, this concept
describes various factors that influence on employees behaviour and performance.
Alderfer's ERG theory: It is also very important part of the manger in regards to motivate their
workers by giving growth, relatedness and existence needs. All these are define as a basic
requirements of members which is fulfilled by BBC in a proper way (Kazemipour and Mohd
Amin, 2012). With the help of these needs to acquire external and social esteem by sustaining
healthy and safe relationship with co-workers and family.
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2. Process theory : It is very essential and helpful concept in order to formulating
motivation level of workers. This theory includes some phase which are determined
under this:
Vroom's expectancy theory: It is define that, each and every workers has its self objectives and
goals which can enclosures them in regards to perform their better. With the use of these
concept, BBC can identify its employees needs and requirement towards safe environment. In
this, manager can understand individual's efficiency and effectiveness as well as performance
which is based on its experience, knowledge, skills and competencies with output is better
productivity and profitability of company.
Adam's equity theory: With the use of this, each and every employees are treated equally by
their managers (Kellison and Mondello, 2012). In this, efficiency and behaviour level of the
workers can be increased. It is necessary by the manger in order to achieve personal and
professional goals of organisational and personal.
(C): How to improve motivation level
Above all motivation theory is important for the employees in order to attain goals and
objectives of organisational. In a BBC, manager can adopt all those theory in completing all
operations and takes in an essential manner. It support organisation to acquire desired output in a
specific time period. Motivate workers can achieve higher productivity and profitability of the
business enterprise in an effective manner. It is one of the significant way in encouraging
members as well as motivating also. For example: with the use of Maslow theory workers have
to fulfil basic requirements of its employees for increasing effectiveness and efficiency. Bu
sometime workforce never having equal desires, so in this situation leaders play important role in
understanding personal requirements which can encouraged to complete them. For instance:
BBC can give job assurance and security to its staff members .
TASK 3
P3 (A) Effective team as opposed to an ineffective group
Individual have various competency and skills in order to share its common interest and
goals which is formed by team. It will contributes efficiently and equally to attain the business
objectives and targets (Kinicki and et. al., 2014). In a BBC, all workers are main part of the
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organisation which contributing towards maximising business profitability and productivity.
There are some kind of team which are determined under this:
Functional team: It will mainly emphases on performing effective activity of the organisation.
In BBC, there are different person are working with the aim of achieving long term goals and
objectives. In this situation, business enterprise can give fantastic and effective section to their
viewers.
Problem solving team: They play essential role and responsibility in solving all work based issue
such as conflict management and poor understanding etc. BBC is mainly focuses on inviting
different number of persons and delayering administration in regards to discuss some problems.
Virtual team: They are also play essential role in the each and every organisation, in this all
person share its common interest and objectives with the aim of increasing their effective results
by using advanced technology i.e. video conferencing, internet, E-Mail and WAN etc. With the
use of all these factors they can easily solve all issues. BBC is managing as well as looking all
stream on its own, so in this, they picking better expertise from the external.
(B) Evaluating team effectiveness with the use of different models
One of the most important task of organisation is team building. A team is define as
different number of people who having better knowledge and competencies (Kitchin, 2017). In
BBC, there are actives and strong groups are working with the aim of achieving objectives and
goals of business entity. With the help of strong team, an organisation can easily develop its
activities, functions and operations in an effective manner.
Importance of strong team:
 It will create efficiency and effectiveness in business activities and operations so that they
can attain its desired objectives.
 If all person are work with each other, so it is identify as a capable person in regards to
provides innovative plan with the purpose of making effective process of production. Teamwork are very essential part in order to communicate with all employees. With the
help of these, they can reduce confusion which is arise in the workplace.
Main characteristics of team work :
 All team staff are worked with the aim of achieving objectives and goals
 It will helps by informal teams with the use of humour.
 They are comfortable and happy with together so they easily share its common interest.
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In regards to implement as well as develop an effective group, company followed certain theory
of team manage (Lumley and et. al., 2011). These are supportive in formulating better teams in
order to achieve effective outcomes in future. Team development theories can be determined
under this which are following:
Tuckman and Jensen;s team development theory: This model is published by Bruce Tuck-men,
these aspects includes four stages which are described under this:
Illustration 2: Model of team development
(Source: Tuckman Forming Storming Norming Performing model, 2015)
1. Forming: In this stage, all persons are coming with each other and share its common
challenges, and opportunities (Tuckman Forming Storming Norming Performing model,
2015). They trust on its group leader because they give better and effective guidelines to
their subordinates.
2. Storming: In this, workers vie with together in respect to keep on their position. In this, it
will highly needed that involvements of person is significance (Suppiah and et. al., 2011).
With the help of this, BBC treated their all workers in equal manner.
3. Norming: In this phase, company should define responsibilities of their staffs.
Complacent risk involved in this stage so that organisation can reduce its originative
edge.
4. Performing: With the use of this phase, all person can execute and generate particular
policies as well as strategies in regards to clear all needs and wants of person. In this
phase, they shared its vision to attain them in proper way.
5. Adjourning: It is a last phase, where group can attained its objectives and targets. This
will supports group leader in order to identify subordinates behaviours (Teh and Sun,
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2012). It is very essential stage for attaining success and growth of team in systematic
manner.
TASK 4
P4 (A)Philosophies and concept of organisational behaviour with an enterprise
Organisational behaviour is define as a study of increasing effectiveness and efficiency of
company. They are responsible for monitoring human behaviours. It will supports managers in
order to control the person efficiency so in this company can encourage them with the aim of
achieving higher productivity. Main purpose of OB is to rise its employees skills and knowledge.
Company has strong and effective cultural which is important to give ethical and healthy
working environment to person (Wood and et. al., 2016). For maximising productivity and
performance of group, manager is capable to followed Path Goal Theory, it is very beneficial and
useful for the business organisation in order to reduce conflict.
Path Goal Theory: This model is basically based on leadership approach, because it is one of the
essential part in achieving business goals. Main aim of the BBC is to increase empowerment,
satisfaction and encouragement of employees. Such type of theory is emphases on Vroom's
Expectancy model which defines that personal will respond otherwise to attain its results. It is
known as effective process which is followed by manager for exclusive behaviour and values
which meet employees needs. It simple words, it will provides as well as guides a employee path
in regards to acquire their operations day by day. There are 3 phase which are determined under
this: Characteristics of workers- In this phase personal can endorse its manager for
developing abilities and skills. It is very beneficial and necessary for administrator in
order to understand the better way of motivation. Environment and task characteristics- To acquire rid from group members, business
entity emphases to determine external source that will influence performance of company
(Burrell and Morgan, 2017). It covers, formal authority, team work and designing task.
 Leader style and behaviour: There are several kind of leadership model which is applied
by manager for developing group efficiency and performance such as supportive,
achievement, directive and participative oriented styles.
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(B) Determine the issues that could impact group performance
In modern world, there are several factors which is influenced team and individual
performance. In this company cannot attain its desire objectives and goals in appropriate manner.
There are certain barriers barriers which are present in the organisation and effects its all
productivity:
Poor communication- Better and accurate communication can surrogate group whereas lack of
connection will hinder team work effectiveness and efficiency (Coccia, 2014). It is a main issues
in development and improvement of better working environment. Apart from this, workers are
interact together regarding team and organisation policies & plans.
Unclear goals- It is also known as problem which is faced by BBC and its employees. In this
way several groups are generated without performing any objectives. With the help of, better
team work, company achieve better attention due to working practices. In the company, an
individual uncleared regarding what they awaited in order to doing better job.
Poor managerial participant- It is define as a main duty to involvement in whole activities of
corporates (Collings and et. al., 2011). But in this way, an individual can not covered effective
projects, that will never concentrate their effectiveness and performance.
Ego and Attitude: In the BBC, there are different employees are work, they are spread in team as
a negative manner. In the organisation persons are never allow to emphases on its work. One of
the main threat of workers is its attitudes and ego.
CONCLUSION
As per the above mentioned report, it can be subscribed that organisational behaviour is a
study in order to attract large number of the employees in an effective manner. It will play
essential role in organisation growth and success. It will also support in rising workers skills and
knowledge for acquiring better output in future. Business entity use different kind of tools and
methods in order to motivating its employees towards attaining goals and objectives of company.
Process and contend theory are very essential part of the firm in regards to encouraging
employees performance and effectiveness. Handy cultural typology is also very important part to
identify role and responsibilities of organisation. Strong team work is significant in reducing
conflict, misunderstanding between mangers and their workforce as well as maximise
productivity & profitability of company.
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