Organisational Behaviour: Learning Journal Analysis and Insights

This assignment comprises a student's learning journals, offering an in-depth exploration of key concepts in organisational behaviour. The journals cover three primary areas: decision-making, team dynamics, and conflict and negotiation. The decision-making journal highlights strategies for effective business operations, emphasizing team-based activities and scenario analysis to enhance decision-making skills. The teams and groups journal examines the importance of team charters, the impact of negative behaviours, and the role of teams in organizational performance, conflict resolution, and clarity in international markets. The managing conflict and negotiations journal delves into conflict resolution methods, types of conflicts, and the importance of understanding conflict root causes. A learning summary consolidates these insights, discussing the influence of employee behaviour on workplace communication, performance, and leadership, and emphasizing the application of these concepts for organisational growth.

Running head: ORGANISATIONAL BEHAVIOUR
ORGANISATIONAL BEHAVIOUR
Name of the Student
Name of the University
Author Note

1ORGANISATIONAL BEHAVIOUR
Learning Journal 1 – Decision Making
The activities that were undertaken in this week lecture has helped me gain a better
knowledge on the decision making activities that need to be undertaken in order to deal in the
successful operation of the business concerns.
The lecturer who had been discussing the decision making strategies had undertaken a
few measures that had helped in the proper decision making within the organization. The
activities that were undertaken during this lecture involved the division of the members of the
class in to teams. The lecturer thereafter assigned various scenarios to each of the groups. The
students had been asked to demonstrate the decision making skills that were necessary according
to the situations provided. This activity stressed the various scenarios wherein the decision
making activities of the students would be shed light om. The professor ensured that all the
members of the team participated in the activity and the task was completed in a proper manner
with the help of the students who have been dealing in activities relevant to the decision making
within the concern as well. The inclusion of the various members within the teams helped in the
development of the decision making skills of the team.
The understanding of the proper skills that are required for the decision making are
known to have been central to the understanding of the corporate behavior as well as the
organizational behavior as is maintained by the concerned employees. The increase in the
decision making skills of the employees enrolled within the payroll of the company would
further help in the proper comprehension of the issues that are emphasized within the
organization (Gursoy, 2019). The improvement of the decision making skills that are stressed in
this accord would further help in accelerating the conditions wherein the concerned organization
would be delivering a better performance in the given international markets.

2ORGANISATIONAL BEHAVIOUR
The major benefits in terms of the proper decision making within the industry refers to
the proper comprehension of the factors relevant to the maintenance of the stability within the
organization as well as the maintenance of the required changes within the given organization
(Yang & Gabrielsson, 2017). The decisions that are undertaken by the concerned authorities
within the organization assist in the understanding of the issues that are stressed within the
concern as well (Dor & Elovici, 2016). The use of the various decision making skills within the
organization would help in the further development of the proper comprehension of the decision
that was undertaken by the concerned employee.
The proper comprehension of the decision making activities that were discussed within
this lecture stressed the fact that the decision making activities that are undertaken by the
organizational management as well as the other decision making bodies within the organization
would help in the overall development of the organization as well (Parayitam & Papenhausen,
2018). The proper decision making activities within the organization might further help in the
enhancement of the performance delivered by the concerned organization in the international
markets.
Learning Journal 2 – Teams and Groups
The activities that had been taking place within the organization highlight that the
performance of the business concern is highly based on the teams that have been present within
the concerned organization. The teams operating within the given organization help in the
enhancement of the performance of the organization as well.
The lecturer of the module had advised the class to be divided into several groups that
would in turn lead to the creation of the team charter on the basis of the tasks that were assigned.

3ORGANISATIONAL BEHAVIOUR
The members of the team were advised to demonstrate the creation of the team charter that
would aim at the elimination and the prevention of the various unethical behaviors that would
prove to be harmful to the proper comprehension of the operations of the concerned organization
as well. The activity helped me in understanding the fact that the negative behavioral activities
that are undertaken by the concerned team members generally have a negative influence on the
performance of the concerned organization as well. The activity further helped us in
understanding the fact that the negative behavior on the part of the team members might lead to a
negative effect on the performance of the organization as well.
The lecture of this week helps in the understanding of the importance of the team making
and the norms of the team formation within the given organization. The activities that have been
stressed in terms of the formation of the teams and the maintenance of the performance of the
teams in the organizational environment is known to have been dealing in the enhancement of
the performance that is delivered by the concern in the various international markets (Woodcock,
2017). The inclusion of separate teams for the completion of the various parts of the work
assigned has helped in the proper division of the job among the organization.
The inclusion of the teams within the organization tends to deal in the understanding of
the methods in which the concerned organization might attain a greater clarity in the activities
that it maintains within the international markets. The lecture had helped in the development of
the understanding that the team roles that are maintained within the concerned departments
(Komasawa & Berg, 2016). The organizational conflicts might also be resolved with the help of
the formation of the proper teams as well as the proper communication within the organization
(Shuffler et al., 2018). The teams within the organization also help in addressing the various
issues faced by the organization as well.

4ORGANISATIONAL BEHAVIOUR
The knowledge that has been gained from the lecture of this week would help me in the
understanding of the importance of the team building and the incorporation of the various
activities among the organizational staff in order to deal in the betterment of the performance of
the organization (Tang, 2019). The inclusion of the team building activities that were stressed in
the lecture of this week would help me in my future activities as one of the responsible
managerial staff within the organization as well.
Learning Journal 3 – Managing Conflict and Negotiations
The lecture for the week helped me in gaining a better knowledge on the ways in which
the negotiations as well as the conflicts within the organization can be resolved. The lecture
further helped me understand the various nuances that need to be developed and followed in
order to deal in the retention of the employees and the client base as well as the expansion of the
same in the local as well as the global market scenarios.
The lecturer in this session had divided the class into several groups and assigned each of
the groups with the task of identifying the various types of conflict that might arise in the
duration of the business activities undertaken by the concerned organization. The class was
divided into four different groups and were asked to present a research regarding the concerned
type of conflict that was assigned to them. The students were advised to present the researches to
the class during an interactive session that was conducted by the lecturer. This helped the class to
understand the various types of conflicts that are faced by the organizations that have been
demonstrating business activities in the international markets as well.
The discussion on the various types of conflicts within the organization has helped me
learn majorly regarding the role that is played by the conflicts and the management of the same

5ORGANISATIONAL BEHAVIOUR
in order to develop a better understanding of the various conflict situations that might arise
within the activities undertaken by the given business concern (Van Kleef & Côté, 2018). The
discussion on the issues relevant to the management of the various types of conflict has helped
me in gaining a better knowledge on the ways in which the issues might be resolved thereby
leading to a proper performance of the concern in the given markets.
The most important advantage of the understanding of the conflicts refer to the
knowledge that is gained on the factors that are known to lead to the formation of the conflicts
and the ways in which the conflicts might be resolved as well (Singer, 2018). The understanding
of the issues that lead to the conflicts would help me gain insight into the thought processes that
are undertaken by the other employees as well as the various other stakeholders of the
organization (Lacity & Willcocks, 2017). This in turn would help in the improvement of the
scenario within the workplace as well as among the stakeholders of the organization as well.
The knowledge regarding the various major types of conflicts would help me in
identifying the conflicts in the future and thereafter help me in deriving the resolutions towards
the given scenario. The understanding regarding the root causes of the conflicts within the given
business concern helps in the development of the resolutions that would help in the proper
understanding of the issues relevant to the conflicts (Ahammad et al., 2016). The proper insight
into the issues would further help me to negotiate on the issue and thereafter resolve the issues as
well.
Learning Summary
The lectures that have been conducted for the discourse on the organizational behavior
highlights the various factors that are important in understanding the operations of a business.

6ORGANISATIONAL BEHAVIOUR
The organizational behavior refers to the issues and the behavior that is stressed by the
individuals as well as the employee groups that are present within the organization. The
organizational behavior as is stressed by the working individuals refer to the conditions of study
wherein the human behavior is studies within the work environment (Chumg et al., 2016). This
further helps in the identification of the impact of the human workplace behavior on the
workplace communication, employee performance, organizational leadership, job structure,
employee motivation and other such factors
The various activities that have been undertaken throughout the week by the students and
the lecturers has helped in the understanding of the various ways in which the behavior of the
organizational employees might aid the growth of the concerned organization as well. The
discussion on the organizational behavior further led to the understanding of the issues that are
stressed within the organizational operations (Wood et al., 2016). This include the activities like
the decision-making, management of the teams, the insight into the conflicts and the ways in
which the conflicts might be resolved to ensure a proper comprehension of the issues arising
within the organizational workplaces.
The decision-making activities that are undertaken by the concerned individuals tend to
affect the overall expansion of the concerned business concern. The proper decision-making
skills within the concern assists in the demonstration of the proper development of the
organization in international markets. The increase in the decision making skills of the
employees enrolled within the payroll of the company would further help in the proper
comprehension of the issues that are stressed within the organization (Kitchin, 2017). The
improvement of the decision making skills that are stressed in this accord would further help in

7ORGANISATIONAL BEHAVIOUR
accelerating the conditions wherein the concerned organization would be delivering a better
performance in the given international markets.
The other major skills that are required for the organizational development refers to the
management of the concerned teams. The inclusion of the proper management of the teams
would further help in the comprehension of the issues that might help in the overall
understanding of the activities of the team as well. The activities that have been stressed in terms
of the formation of the teams and the maintenance of the performance of the teams in the
organizational environment is known to have been dealing in the enhancement of the
performance that is delivered by the concern in the international markets (Taylor, 2018). The
organizational conflicts might also be resolved with the help of the formation of the proper teams
as well as the proper communication within the organization. The conflicts that are arise within
the organization also hold a certain importance in the comprehension of the issues presented
within the organization as well. The understanding of the issues that lead to the conflicts would
help me gain insight into the thought processes that are undertaken by the other employees as
well as the various other stakeholders of the organization.

8ORGANISATIONAL BEHAVIOUR
References
Ahammad, M. F., Tarba, S. Y., Liu, Y., Glaister, K. W., & Cooper, C. L. (2016). Exploring the
factors influencing the negotiation process in cross-border M&A. International Business
Review, 25(2), 445-457.
Chumg, H. F., Seaton, J., Cooke, L., & Ding, W. Y. (2016). Factors affecting employees'
knowledge-sharing behaviour in the virtual organisation from the perspectives of well-
being and organisational behaviour. Computers in Human Behavior, 64, 432-448.
Dor, D., & Elovici, Y. (2016). A model of the information security investment decision-making
process. Computers & security, 63, 1-13.
Gursoy, D. (2019). A critical review of determinants of information search behavior and
utilization of online reviews in decision making process (invited paper for ‘luminaries’
special issue of International Journal of Hospitality Management). International Journal
of Hospitality Management, 76, 53-60.
Kitchin, D. (2017). An introduction to organisational behaviour for managers and engineers: A
group and multicultural approach. Routledge.
Komasawa, N., & Berg, B. W. (2016). Interprofessional simulation training for perioperative
management team development and patient safety. Journal of perioperative
practice, 26(11), 250-253.
Lacity, M., & Willcocks, L. (2017). Conflict resolution in business services outsourcing
relationships. The Journal of Strategic Information Systems, 26(2), 80-100.

9ORGANISATIONAL BEHAVIOUR
Parayitam, S., & Papenhausen, C. (2018). Strategic decision-making: The effects of cooperative
conflict management, agreement-seeking behavior and competence-based trust on
decision outcomes. Management Research Review, 41(1), 2-28.
Shuffler, M. L., Diazgranados, D., Maynard, M. T., & Salas, E. (2018). Developing, sustaining,
and maximizing team effectiveness: An integrative, dynamic perspective of team
development interventions. Academy of Management Annals, 12(2), 688-724.
Singer, L. (2018). Settling disputes: Conflict resolution in business, families, and the legal
system. Routledge.
Tang, K. N. (2019). Team Development. In Leadership and Change Management (pp. 37-46).
Springer, Singapore.
Taylor, S. P. (2018). Organisational behaviour, leadership and change. International Journal of
Housing and Human Settlement Planning, 4(1), 21-36.
Van Kleef, G. A., & Côté, S. (2018). Emotional dynamics in conflict and negotiation: Individual,
dyadic, and group processes. Annual Review of Organizational Psychology and
Organizational Behavior, 5, 437-464.
Wood, J. M., Zeffane, R. M., Fromholtz, M., Wiesner, R., Morrison, R., Factor, A., McKeown,
T., Schermerhorn, J.R., Hunt, J.G. & Osborn, R. N. (2016). Organisational behaviour:
core concepts and applications. John Wiley & Sons Australia, Ltd..
Woodcock, M. (2017). Team development manual. Routledge.

10ORGANISATIONAL BEHAVIOUR
Yang, M., & Gabrielsson, P. (2017). Entrepreneurial marketing of international high-tech
business-to-business new ventures: A decision-making process perspective. Industrial
Marketing Management, 64, 147-160.