Organisational Behaviour: Structure, Leadership, and Motivation

This report delves into the multifaceted realm of organisational behaviour, examining its core components and their interplay within business environments. It begins by comparing and contrasting organisational structures and cultures, using City College and Enterprise Car Rental as illustrative examples. The report then explores the factors influencing individual behaviour in the workplace, emphasizing their impact on employee performance. A significant portion is dedicated to analyzing different leadership styles, such as autocratic, bureaucratic, participative, and transformational leadership, and how these styles are applied in various organisational settings. The report also investigates the role of organisational theory in underpinning management practices, highlighting the significance of theories like human relations in fostering employee engagement and productivity. Furthermore, it examines motivational theories and their practical application by managers to enhance employee performance. The report also analyses group dynamics and teamwork, including the impact of technology on team functioning. Overall, the report provides a comprehensive overview of key concepts in organisational behaviour, offering insights into leadership, structure, motivation, and teamwork within the context of City College and Enterprise Car Rental.

ORGANSIATION
AND
BEHAVIOUR

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1 ...........................................................................................................................................3
1.1 Comparison between organisational structures and culture..................................................3
1.2 Relationship between an organisation’s structure and culture .............................................4
1.3 Explain the factors that influence individual behaviour.......................................................5
TASK 2 ...........................................................................................................................................6
2.1 Leadership styles in different organisations..........................................................................6
2.2 Organisational theory underpins the practice of management..............................................7
2.3 Approaches to manage different organisation.......................................................................7
TASK 3 ...........................................................................................................................................8
3.1 Impact that different leadership styles on employee motivation ........................................8
3.2 Motivational theories at the workplace.................................................................................8
3.3 How motivation theory is useful for managers.....................................................................9
TASK 4 .......................................................................................................................................10
4.1 Nature of groups and group behaviour within organisations..............................................10
4.2 Factors that promote the development of effective teamwork............................................10
4.3 Impact of technology on team functioning ........................................................................10
CONLUSION ...............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
The report is based upon organisational behaviour and structure. Organisational
framework should be very effective that seeks with best utilization of human beings. It have to
be vital with the involvement of essential resources that maximising the competitive, dynamic
and globalised environment of the company. An organisational structure has to by resulting
objectives and corporate market strategy. Along with this, the report include the relationship
between organisational culture and structure of two companies, such as- City college and
enterprise car rental. There are so many factors that impact on individual behaviour in business
for that their managers have to create some effective strategies (Wickramasinghe and Perera,
2014). They are helpful in to developing worker's performance and their productiveness by that
both industries are enable to achieve their goals and objectives. The report also based upon the
leadership styles and its tools in different business to improves the performance of their
employees and team members.
Organisational structure and its framework also facilitate the nativity of efficient and
economic performance of business organization. It also helps in execution management and the
observation of operations that are occur in City college and Enterprise Car Rental. If the both
organisations are enable to establish coordination and cooperation among themselves so as it
increases the chances of goal accomplishment. Therefore, to enhance the productivity of
employees, managers should have to regulate effective motivational tools & techniques and
understand that how useful they are (Sandman and et. al., 2012). The above mentioned report is
based on teamwork and its effectiveness among business organisations so as they can easily
compete with external environment of the market.
TASK 1
1.1 Comparison between organisational structures and culture
Organisational structure and culture – The framework of business enterprise refers with
the system that can be used to describe the hierarchy. Organisational structure helps in to find out
the role and functions of job and where it have to be report among commercial enterprise. In
Enterprise car rental and City college it seeks with how managers can manages the operations
and various activities. Along with this, organisational culture refers with the personality and
managing activities of business enterprise. It has a vital impact on design and informal outline of

the both cited organisation. There are mention below the different types of organisational
structure and culture, such are as follow:- Functional structure – the cited organisation, City college should have to follow that
kind of business framework. It helps in controlling and managing all functional activities
of company so as they are help in order to deliver tasks & assignments and align them
with the training & skills of employees. Functional structure is very easy to describe to
suppliers and workers whilst it also facilitate the interpersonal communication. So as it
also supports in problem or issue solving matters of businesses and make a pool that can
be share and recognised (Wong, Wong and Ngo, 2012). Usually this structure also assists
in the development of employers and leaders in order to functional peers and goal
achievement. Divisional structure – the model can be used in large industries so as it is beneficial for
organisations to operate their groups and products. The main benefit of this framework it
works more rapidly and specifically in order to accomplish goals and objectives from
target market.
 Matrix structure – Another organisation, city College should have to follow that kind of
organisational model. It is a hybrid of functional and divisional organisation structure. As
the above mentioned organisation is a multi-national organisation so as matrix model is
really beneficial for it (Agarwal and et. al., 2012). Because it permits to the profits of
divisional and functional framework that can be exist in to single industry.
1.2 Relationship between an organisation’s structure and culture
Organisational structure and culture, both factors are responsible for improving the
performance of company in capital market. Along with this, the framework of business is helpful
in order to working performance of peoples in organisation. It is very critical for both parties,
individuals as well as whole organisation. The relationship between organisational structure and
culture it is an essential theme that is often overlooked. This is too hard to distinguish between
one form another because both are very much intertwined. In City college, it framework is work
within its culture but both are totally separate from each other. In Enterprise car rental the
culture of the organisation is its large picture and in same company the business model seeks
with infrastructure. It assist company's culture and its consistency and efficiency that represents
the healthy organisational structure (Ashby, 2013).

Along with this, the structure of the Enterprise car rental and City college is timely
upgraded. So as it helps in to improving employees performance and their productivity with that
both two are able complete their targets and achieve goals or aims. It also helps in order to
improving the flow of communication so as managers and employees both can easily share
information with each other. For the both companies it is right to adopt an effective framework
and culture so as they can manages their transitions and functions in a very impelling manner.
Therefore, both support in long decision making process of the company so as it can stand in
market and able to compete with all external forces.
1.3 Explain the factors that influence individual behaviour
The behaviour of the organisation is responsible for understand the human behaviour for
both- groups or individuals. It focus in managing structures and culture of the enterprise in a very
effective way. In today's changing environment it is very important to maintain all activities and
operations that can be done through individuals and teams. So as here are various factors and
components that impact on employees performance and their productivity as well. These
elements also goes down the market growth or reputation of Enterprise car rental and City
college. If companies are not achieving their market success so as they are not capable to
perform well and gain profits (Farndale, Hope-Hailey and Kelliher, 2011). Along with this, there
are mention below the factors that affect on individual attitude and behaviour at work place, such
are as- Abilities- there are so many employees are work in car rental and city college business
organisation and every employee has own capabilities and skills. So as sometimes
managers gives more importance to the person who has higher knowledge and skills.
Then, it generate the feeling of jealousy among new or less capability person. Therefore,
all this process impact on his performance and effeminacy and an individual is not able to
do well at work place. Gender- managers also do partiality among male and female employees. Although
research certifies that men and women both workers are stand at same place in corporate
world, there job performance and mental abilities are also equal at there (Suppiah and
Singh Sandhu, 2011). It is a factors that may be influence work evaluation and allocation
in any commercial enterprise is the manager’s conceptualization and personal values.

 Perception- it is an intellectual activity that transform sensory stimuli into substantive
information (Alfes and et. al., 2013). In that process one person can interpret about
another one that he see, hear and judge it accordingly or provide a verdict on a situation.
TASK 2
2.1 Leadership styles in different organisations
Leadership is an act or it is the ability to make do something form someone in an
effective manner. It helps managers to motivate their employee for maximising the level of
production and execution. Along with this, a leadership style is a different beast than its trait. It
is set of attitude that is choose by use and to see which can be suits best fits in situation. There
are mention below the different types of leadership styles, that are as follow- Autocratic leadership- this kind of leadership style can be done with perception. The
manager of City college and Enterprise car rental, have to follow autocratic leadership
style so as they can take their decisions without any disturbance. It shows the lack of
communication between employers and workers (Watson, 2017). This sort of team
leaders are so confident and wants to highly maximise the performance of their groups
members. Bureaucratic leadership style- an autocratic leader does not needs a bureaucracy but both
goes together like a glove. In bureaucratic leadership style, employers implement direct
policies and strategies in their teams and they are strongly committed with work. Participative leadership style- in that leadership form, managers are involve in each and
every task of the company and it can be also called democratic leadership style. It added
values among team members and force for achieving business goals and objectives. This,
boost morale and confidence of team members so as they can easily communicate with
their employers in order to solving issues of any project or task (Audzeyeva, Summers
and Schenk-Hoppé, 2012).
 Transformational style – This type of leadership style is highly depends upon the level of
communication among management with peoples to gain competitive advantage from the
target market.

2.2 Organisational theory underpins the practice of management
It is the need of every business enterprise to work hard for the accomplishment of goals
and aims. In Enterprise car rental and City college, managers are developing their strategies and
policies to gain competitive advantage form market. Along with this, the theory of the business
organisations can be considered as the primary part of strategy. This involves relationship
between employees with their mangers and the overall planning of company. Employers can be
use different types of organisational theories that are helpful in order to growth and development
in capital market (Dixit and Vaish, 2013). In the various types of business aspects these theories
are underpinned in the area of management of . In the area of business management this theory is
applicable under various enterprise aspects. It is the main objectives of Enterprise Car Rental and
City College to achieve their certain aims and targets, with both the companies are enable to earn
economic sufficiency in economical and social sectors.
Along with this, these theories are helpful in to identifies those factors that impact on the
production process and market reputation of the company. This also assist in evaluation of
actual structure of business organisation and give relevant suggestions by which managers can
reduce those negative elements. There are five types of organisational theories, such as- classical
administration, scientific management, human relations, contingency and system approach. For
Enterprise car rental and city college, managers have to applied human relation theory (ooni
Lebn, 2013). It engrossment on the importance of human behaviour and their relationship with
other peoples. The essential factor in that theory is managers can easily understand the feelings
and needs of their employees, it involves the fulfilment of workers desires and their expectations.
The person also needs to ease up the control on his labours in order to maintain the workforce
diversity.
2.3 Approaches to manage different organisation
Approaches of management of organisations helps in to improving its structure and
culture. There are mention below the main approaches of that can be used by the managers of
Enterprise car rental and City college, such are as follow: - Bureaucratic approach – in that concept the work can be done with authorities and in a
form of written document & account. It can be treated as close system for companies and
it promotes training and development of managerial skills. Along with this, it provides

an effective environment of training to the managers of both cited organisations and their
leaders can easily concern on what their employees do (Chhabra and Mohanty, 2014). Group behaviour approach – the kind of approach concentrate on individuals behaviour
among groups and teams. It identifies the behavioural & attitude approach in Car rental
and city college organisations. Along with this, group behaviour approach cannot
integrate with another management concepts and theories. If the all groups are
performing well in both cited companies so as these enterprise are enable to achieve their
goals and objectives from target market.
 Human relationship approach – The approach is responsible for developing personal
relations of employees and employers. If both parties are able to maintain healthy
relationships so as they can share their personal as well as professional problems or issues
with each other. In that, managers can effectively deal with their workers and motivated
them to improves their productivity and efficiency. Therefore, it a participate style of
management system.
TASK 3
3.1 Impact that different leadership styles on employee motivation
Leadership styles plays an important role in growth and development
of business. For enterprise car rental and city college these styles have a
huge impact of the market reputation of companies. There are five main
types of leadership styles, they are- autocratic, bureaucratic, quiet,
participative and transformational leadership styles. Employers can choose
best one among all of these that matches with the criteria and the platform
of business organisations (McLusky and Berry, 2013). These types of
leaders can manage all their teams and groups in an very effective manner.
It helps organisations to improvise the performance of their staff members
and accomplish goals and objectives. Therefore, if all people work well so as
it maximise the chances of customer satisfaction and put their trust upon
company's products.

3.2 Motivational theories at the workplace
There are mention below the theories by which managers can motivate their employees
and add values in their performance or production activities. Managers of Car rental and city
college should have to applied these motivational theories in their business organisation, such are
as:-  Maslow's need hierarchy theory: - these are the factors that involve such needs in its
motivational theory - self-actualization, physiological, esteem, belongingness and safety.
In that, the element is to fulfil the basic requirements of employees so as they can work
hard at work place. Alderfer's ERG theory - in that theory, needs are classified in to three categories, such
as- existence, relatedness and growth needs. Alderfer's ERG theory is totally similar
Maslow's need theory. Along with this, every person cannot be satisfy with same needs
so as managers have to know the actual needs of each worker and fulfil them accordingly
(Chhabra and Mohanty, 2014).
 Two factor theory - Motivation and hygiene, these two factors are involve in that theory.
Managers have to motivate and influence their employee so as they can improvise the
level of their performance.
3.3 How motivation theory is useful for managers
There are mention above three motivational theories, such as- maslow's need hierarchy
theory, Alderfer's and two factor theory. These motivational concepts are really beneficial for
enterprise car rental and city college organisations. Employers can easily learn with these
theories that what and how motivates their workers at work place and which factor is demotivate
them. This psychological feature is the willingness for a person towards increasing his
productivity. So as leaders of both organisations should have to implement these concept in their
business enterprises then they can maximise the efficiency of workers.
Motivational theory is also helpful in gaining profits and benefits form target market or
better level of performance as well. It also assist in identifies the solutions of certain issues that
impact on individual's behaviour and attitude (D'Cruz and Noronha, 2011). The wages could be
knotted t with performance, extra work and new ideas also can give special acknowledgement in
queue to accomplishment motivation theory. Therefore, it also helps to implement positive
changes in both cited organisations at the capital market. Motivational theory can highly

motivates to the staff members and it added values in their attitude and behaviour so as they
would perform well, this will increases the profits and customer loyalty towards the company.
TASK 4
4.1 Nature of groups and group behaviour within organisations
Group and group behaviour are integral part of commercial enterprise. A group is a
number of members that are involve in that activities of goal achievement. It can be identifies
with two or more persons that are interacting with each other. In Enterprise car rental and city
college, managers can easily improve the skills and knowledge of their employees for the better
quality of products and services. It also provide accurate information and data towards the ability
of each and every employee (Kollmannsberger and et. al., 2011). People work together so as
their tasks and projects can be complete on time and companies are able to achieve advantage
form target market. Therefore, in both cited organisation, groups only can be succeed if their
leader are engaged individuals and team goals put together. If the functions and objectives of a
group are connected with another groups then the overall organisation is enable to accomplish
aims and targets of overall organisation.
4.2 Factors that promote the development of effective teamwork
There are mention below the factors that impact on teamwork and its efficiently, such are
as follow: - Diversity- managers have to constitute a diversity of take4nts, personalities and culture so
as they can manage their team in an effective manner (Koganti and et. al., 2015). In
Enterprise car rental and city college, it raises awareness, innovation and creativity
among team members so as all can focus on their goals and objectives.
 Communication- communication is the process by which managers can make an
effective team and it facilitate the gap between two employees. Along with this, in
communication factor all team members can share their problems and issues easily and
find quick solutions for them as well.
4.3 Impact of technology on team functioning
Technology affects each and every phase of organisations. Enterprise car rental and City
college both are growing companies. Along with this, new tools and techniques are helpful in
globalisation and it provide innovate ideas for the product development to the above mention

industries. There are many software and apps are generating so as these business also have to
implement new and fresh technology at their work place. It helps in to improves the performance
of their employees and impact on team functioning (McLusky and Berry, 2013). therefore, with
the help of new ideas managers can identifies the ways of customer satisfaction because it is the
mandatory growth of companies. Computerization has change the working activities of
accounting team and makes easier the process accounting statement and records.
CONLUSION
Form the above mentioned report it has been concluded that management organisational
structure and culture are basis of growth and success of companies. For enterprise car rental and
city college managers are follow these organisational models, such as- functional, divisional and
matrix organisational structure. All of these are responsible for managing business activities and
operations, whereas organisational structure involves the substantial effect on performance and it
is co-related with growth and success of business. Along with this, there are various types of
leadership styles that are – autocratic, bureaucratic, participative leadership and transformational
style whereas employers can choose among them the best one that matches with their working
criteria. Organisational theories are also assistive in improving human relations so as staff
members can easily interact with their managers. Teamwork, group behaviour and motivational
theories also supports the managers to maintain their workforce diversities and changes.
Computerization also impact on team functioning and its operations.

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Online
Understand Different Approaches To Management And Leadership Commerce Essay. 2015.
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management-and-leadership-commerce-essay.php>. [Accessed on 3rd June 2017].
Organisational Behaviour. 2017. [Online]. Available through: <
https://www.london.edu/faculty-and-research/subject-areas/organisational-behaviour>.
[Accessed on 3rd June 2017].