Organisational Behaviour Report: CMI, Leadership and Employee Dynamics

This report delves into the multifaceted realm of organisational behaviour, examining the interplay of leadership styles, organisational structure, and culture. The report begins by contrasting different organisational structures and cultures, highlighting their impact on communication, decision-making, and employee behaviour, using CMI and CAPCO as case studies. It explores the relationship between organisational structure and culture, emphasizing how individual behaviour is influenced by job conditions, pay rates, and recognition. The report then compares the effectiveness of various leadership styles, including autocratic, democratic, and charismatic approaches, and discusses how these styles influence employee motivation and overall organisational performance. The analysis also includes factors that influence individual behaviour in the workplace and their impact on leadership styles, drawing conclusions on the importance of aligning leadership with organisational goals.

ORGANISATION AND
BEHAVIOUR

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Compare and contrast different organisational and culture..............................................1
1.2 Relationship amongst organisation's structure and culture..............................................3
1.3 Factors which influence an individual behaviour.............................................................4
2.1 Compare effectiveness of different leadership styles.......................................................4
2.2 Organisation theory underpin practice of management....................................................6
M1 Relationship between leadership styles and factors that motivate employees.................7
M2 Organisational structure affect upon leadership styles....................................................8
D1 Factors used in motivating employees and quality of modern manager..........................8
TASK 2............................................................................................................................................9
Covered in PPT.......................................................................................................................9
TASK 3............................................................................................................................................9
4.1 Nature of groups and group behaviours...........................................................................9
4.3 Impact of technology on team functioning.....................................................................10
D3 Technological development............................................................................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Organisation behaviour means how an individual will react at various circumstances in
organisation. It is much essential for me to examine exercise of workers as it can provide impact
on operational activities of firm. Along with this, employer has to pay attention to their staff
members and measure that how they behave in team and communicate with each other. If
manager wants to know interest of their labour then it is must for him to assign work accordingly
(Wickramasinghe and Perera, 2014). As a result, they can attain organisational goals and targets
within provided time span in an effective as well as efficient manner. In this report there is
comparison amongst various organisation and along with this culture. An effective leader always
,motivate their workers so that they can improve their work effectiveness. For this, they can use
some motivational theory also. They can give numerous sorts of rewards to them, such as
incentives, bonus and so on.
TASK 1
1.1 Compare and contrast different organisational and culture
Framework of an association incorporates its culture, authority and along with this
surroundings i.e. internal as well as external. Every enterprise has its own particular authoritative
structure and in addition culture to be taken after at working environment. It characterizes as
design of organization's pecking order and levels of leadership.
CMI is using flat framework in their firm. In this there are some levels of specialist with
wide traverse of power. As in company, there are few levels, thus conversation turns out to be
simple among director and staff members. Consequently, an employer is accountable for
employees, hence there is lack of initiative. In this representatives have more prominent duty to
finish their work in a proficient way (Mendes and Stander, 2011). Judgement procedure is not
much easy as there are various levels associated with progressive system. CMI has errand culture
in firm and in this, groups are created in company so that manager can easily address issues in an
effective way.
CAPCO use to take after exceptionally tremendous structure in their firm, there are
different level in chain of importance structure, and due to that there are numerous supervisors
and each have its little traverse of control. In firm, there are various level, thus communication
procedure become challenging. Additionally, judgement procedure winds up plainly less
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demanding as there is less control. In this part culture is taken after at work environment.
Manager of firm decides a few tenets and directions for the representatives. Everybody needs to
play out the errand considering the principles set by the organization (Wong, Wong and Ngo,
2012).
There are a few sorts of authoritative structure, which is depicted as underneath:
Functional structure: According to this, people who are doing same sort of work have
comparative information and ability. Crucial advantage of this system is that administrator can
take fast judgement in light of the fact that each staff part will speak with each other properly.
Alongside this, workers can gain from each other moreover.
Divisional structure: As demonstrated by this, bureaus of association can make
coordination with each other; along these lines, they can achieve needs and needs of their
customers in a powerful way. For instance: geological, in country there are individuals who has
their own way of life; consequently, it is important for firm to create things according to their
decision with the goal that they can without much of a stretch satisfy needs of all people.
Matrix structure: It is fluctuate complex in nature in light of the fact that in this a
business makes group in unmistakable ways. For example, through capacity and merchandise.
Representatives will anticipate from their chief to give more obligations to them in regards to
work. Accordingly, it upgrades profitability, development and snappy choices will take.
There are some culture which are mentioned as beneath:
Power culture – The working style of the considerable number of associations not quite
the same as each other. This firm of culture is for the most part find in an organization where
directors don't want to give greater expert to their subordinate. The power stays in the middle and
on the off chance that somebody is near the inside then it implies that he/she would more be able
to effective. One of the prime advantage of having this culture in an enterprise is the noteworthy
choices can be taken in less time.
Role culture – Firms make different group in their association so they can achieve
distinctive objectives, part culture is produced on the possibility of column. In the event that any
division or a vital representative of the organization leave the venture of don't execution their
work as per the administration's desire then it will impact the execution of entire company.
Senior individuals from the association distribute obligations to their subordinates alongside
some power. A practical structure is shaped so the many-sided quality in the company's working
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can be limited and particular divisions achieve their point without confronting any significant
inconvenience.
1.2 Relationship amongst organisation's structure and culture
Each association has their own structure as well as culture for their business that they
have to take after. They both are exceptionally basic for advancement of an enterprise. They
cater an effect on business and furthermore extremely relatable with each other. Along with this,
there are different focuses which can depict connection amongst, which are stated as underneath:
Individuals' act are to a great extent subject to hierarchical structure: Behave of individuals
are thoroughly rely upon framework of firm. In the event that execution of company is bad then
it implies structure of that association is not powerful. CMI's organisation structure is extremely
powerful with , as a result they can accomplish wanted targets as well as goals.
Representative strengthening and hierarchical execution: Staff members are exceptionally
agreeable and do their work more successfully; it lessens cost with the goal that they accomplish
coveted objectives effortlessly. They likewise give fulfilment to their clients and in addition
acquire most extreme benefit (Farndale, Hope-Hailey and Kelliher, 2011).
Auxiliary effect and hierarchical execution: CMI likewise render better administrations to
their clients and take input from them additionally. It assists in their advancement as well as
improvement. There is appropriate correspondence amongst representatives and buyers, thus it
takes care of client's concern effortlessly. This achievement is additionally relies upon structure
of an association since it is so certain to everybody inside company. Therefore, if execution is
great of then structure if likewise viable and great.
Instead of all of this, there are relationship amongst organisation framework and culture
which is stated as beneath:
 if an association wants to attain targets adequately then, they have to follow structure of
firm formally and along with this, they have to make group of people as per their interest
or knowledge.
 It is required for a manager to maintain adequate communication amongst all people who
are working in firm. Therefore, a proper interaction will be maintain between all
divisions.
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1.3 Factors which influence an individual behaviour
Staff members work in an association with the goal that they can get their compensation
and advantages from business. In CMI association there are many individuals who works for
organisation adequately as well as proficiently. However, pay or advantages can rely upon
assignment, aptitudes and along with ages. There are a few components which impact conduct of
a person at work, which are mentioned as beneath:
Occupation condition: Job is profoundly relies upon its condition, if surrounding is great then it
holds workers in organization (Agarwal, 2014). If work environment is exceptionally agreeable
as well as alluring then representatives dependably need to work there. Execution of a worker is
rely upon the earth.
Rates of pay: In an enterprise each worker needs a decent pay like that CMI's labours needs
great pay. Pay offers inspiration to representatives and they work more productively and in
addition viably. Position of CMI is great, as a result they pay well to their workers.
Respect: Employee of firm don't work just for an effective pay, they likewise require self –
esteem. Staff members of CMI needs appreciation from their managers. If labours are not feeling
regarded in association then it can influence their work performance.
Professional stability: Every employee needs security of occupation from their bosses. They
don't have fear about their employment then they will improve. It is likewise spur them for their
occupation execution (Mohammad, Habib and Alias, 2011).
Apart from all of this, there are some other elements which can provide impact to
behaviour of an individual: Perception: Each person has their own view which is related with their work. There
thoughts regarding work can affect their working either directly or indirectly. Ability: People have some abilities which is used by them while doing work. They used it
so that they will accomplish their task in an innovative way.
 Attitude: This has to be positive of a person while they are doing their job. Because it
will affect working of other people either directly or indirectly.
2.1 Compare effectiveness of different leadership styles
There are multiple theories that actually define the leadership styles that are used and
followed when running a business and organisational operations. The leadership style that is
mainly adopted and followed in an organization is mainly dependent on the approach of the
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senior management and owners of the company. Below mentioned are some of the leadership
styles that need to be used in different organisations.
Autocratic Leadership: This form of leadership can most appropriately be termed as an
extreme form of transactional leadership through which senior management or owner of the
company basically makes use of power tactics and techniques on his workers to acquire the
objectives that he wants from them.
The participation and contribution of employees in such leadership style is not
encouraged and is very restricted to the group of few people. However, this form of leadership is
only applicable and can only remain successful in small scale organizations. In large
organizations such leadership style can be extremely disastrous for the progress and development
of the company (Alfes and et. al., 2013).
Democratic Leadership: This form of leadership style is also known as participative form of
leadership since in such leadership style employees are allowed to provide their feedback and
opinion regarding different matters as well as the changes that are being taken in the
organisational structure. Moreover, the suggestions that are provided by employees are
welcomed and also accepted by the senior management of the organization if they see it as being
progressive and productive for the company in the long run.
Charismatic Leadership: Charismatic leadership style mainly emerges from the type of
personality that can be best described as being full of enthusiasm, charm and quality and creates
an energetic atmosphere. The presence of these attributes in the personality of the leader
basically helps in facilitating a highly productive as well as energetic atmosphere in the
organization allowing employees with the chance to accept the leader at various levels (Einarsen
and et. al., 2011).
However, a major drawback of this form of leadership is that the leader may take
advantage of this form of personality and can shift towards making authoritative reforms in the
organization by acquiring support and favour from majority of the employees and hence as a
result of this there will be no one remaining in the organisation to challenge his authority.
Relationship-oriented leadership: In relationship oriented leadership the approach of running
the organization is basically founded on the preferences of the people and their interests and
requirements rather than the top management of the company. The key objective of this form of
leadership is mainly for the general welfare and benefits for maximum people.
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However, a major downside of this form of leadership is also associated with the fact that
the expansion of organisation to unnecessary boundaries as well as new geographical regions
may lead to unnecessary and unwanted involvement and participation of employees into matters
and affairs that may not land directly into their domain and work processes. This can seriously
affect the approach being taken by the organization on the level of showing progress and
financial development (Venieris, Naoum and Vlismas, 2015).
Laissez-faire Leadership: The French word which means ‘leave it to be’ basically adheres to
the approach and leadership style in which employee are provided with the opportunity to work
on their own and take decisions and be accountable for the results and consequences that result
as a result of their actions.
By providing them with the chance to experiment on their own through the demonstration
of their knowledge and skills they will be able to better showcase their skills and abilities in a
much more effective manner. In addition to this, it will also result in greater productivity of
employees when provided with such opportunities.
2.2 Organisation theory underpin practice of management
This theory is basically an outcome of the postmodernist segment of the business world.
With the help of this theory a purpose oriented approach can be formulated in which its core
focus is basically dependant on the advancement of the business and its progress. Also, the
theory fundamentally focuses upon on the business environment and the impact that it can likely
have on the progress and advancement of the business (Fernández-Muñiz, Montes-Peón and
Vázquez-Ordás, 2012).
With the use and application of this theory, an organisation is basically able to understand
and capitalize upon the knowledge, skills and proficiency of its employees with the modern
technological changes and advancements that are taking place in the corporate sector. In addition
to this, the ways in which these changes in the technological sector can be incorporated with the
business practices are also a core feature that is focused by the theory.
However, it is important to understand here that the company needs to properly analyse
all its possible options before it tries to implement and integrate this strategy into its business
processes and strategies in the long run. With the help and features that have been listed and
mentioned by the theory the different components of the processes related to technology can be
integrated in the business process quite easily (Theories of Motivation, 2016).
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M1 Relationship between leadership styles and factors that motivate employees
Each association has their own initiative style as indicated by their business. Pioneer does
their work extraordinarily and furthermore gives administrations to their clients. Leaders are
exceptionally basic parts for organization since they give an incredible place where
representatives can work. A decent pioneer concentrates on every one of things in enterprise with
the goal that each one of those can affect business emphatically (Willits and Nowacki, 2014). If
they concentrate on each and everything then it can give fulfilment as well as gratefulness to
staff members. CMI firm center numerous things, which are specified as underneath:
 Association gives proportionate chance to their workers for their advancement. They are
reasonable for everybody since it is the best approach to make progress.
 Supervisors of CMI company are so helpful and administering to their workers and that
will be awesome gratefulness to them.
 They regard every single workers at all the levels.
 They bolster their worker's recommendations as well as choices.
Best leaders always transform their thought into reality, as a result they will attain growth and
success. They provide motivation to their workers, so that they can perform their task in an
effective and efficient way. There are some elements which inspire staff members, such as:
 Incentives
 Pay scale
 Bonus
 Commission
 Rewards and so on (Robinson, 2014).
Two-Factor hypothesis: In this hypothesis, there are two elements of motivational which
are cleanliness and motivational.
Hygiene factor: It is a vital factor which fulfils the representatives through giving
employer stability, compensation and numerous different offices with respect to the activity at
work environment. In the event that these elements are missing from workplace then
representatives wind up plainly disappointed that prompts bring about misfortunes.
Motivational variables: Motivation is the strategy through which HR chief rouses their
representatives to accomplish higher benefit and profitability viably. In the event that the
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motivational level of staff individuals isn't high then it can diminish the execution of
organization at last.
M2 Organisational structure affect upon leadership styles
Each and every kind of firm has their own framework which they follow. As it provides
growth and improvement to association. Behaviour of staff members always depend on structure
of firm. It is essential for workers to do their task in an effective and efficient manner. Leader is
an individual who inspire their labours, thus they can complete their work within provide period
of time. To motivate labours, they can utilize various leadership styles. It is must for people to do
their work in a systematic way, as a result they can easily improve their reputation as well as
revenues (Nijman and Nekaris, 2012). Organisation culture can influence style of leadership.
Like CMI is following hierarchical framework into their business and this can affect their leader
style. This has to be effective; so that he can lead his team and accomplish targets within limited
period of time.
D1 Factors used in motivating employees and quality of modern manager
If an employer wants to inspire their workers then they have to use some effective
elements, such as commission, rewards, bonus and so on. Along with this, there are several
qualities which will possessed by manager, like
 They have to utilize new tools as well as methods in association, so that workers can do
their work in an effective way.
 He or she can provide training to their staff members, as it assists employees to improve
their work execution (D'Cruz and Noronha, 2011).
If these elements i.e. rewards, bonus, commission are provide to staff members then, they can
easily get motivation. These factors will help them to enhance their working performance as well
as quality. Along with this, it will help them to retain in an organisation for longer period of
time.
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TASK 2
Covered in PPT
TASK 3
4.1 Nature of groups and group behaviours
In organizations most of the work that is carried out by employees is fulfilled through
their formation and organizing of teams and groups that actually aim and direct their resources
and efforts towards the fulfilment of the tasks that have been assigned to them.
The level of cooperation and coordination that takes place between these different groups and
departments actually provides the organisation with the comprehensible manifestation of the fact
whether work flow processes and stages have been optimised effectively in the workplace or not.
Some of the key features that actually define groups existing in an organisation as well as their
attributes have been listed as follows:
 They have strong interaction with each other
 They intend to fulfil a task assigned to them through proper teamwork
 They share common skill and interest
 They collectively form a unit
In addition to this, it is also important to mention here that there are different stages that actually
result or contribute towards the formation of a group (Green and Peloza, 2014). These are as
follows:
 Forming
 Storming
 Norming
 Performing
 Adjourning
The nature and reason behind the formation of different informal as well as formal groups in an
organisation collectively contribute towards achieving the goals and targets that have been
assigned to them.
4.3 Impact of technology on team functioning
In present day time, innovation assumes an essential part in the association. Presently no
work is done physically, the greater part of the work is finished by gear and machine. By
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utilizing new innovation representatives can do their work all the more viably and productively.
They can likewise do their work inside the given time period. With the assistance of innovation
now every work is so straightforward and simple. Effect of innovation gives positive effect on
the association. Task of the organization likewise finished with the assistance of the innovation.
It lessens separation and it likewise influence conceivable that representatives to can do their
work as per them or their appropriateness (Kollmannsberger and et. al., 2011).
CMI likewise give preparing to their representatives to their innovative improvement.
Each association has their own particular culture so they utilize advances as indicated by their
organizations. As indicated by a current research, it is distinctive as indicated by the group.
Effect and utilization of innovation is exceedingly relies upon the idea of venture or undertaking.
On the off chance that work is done in the group then it is anything but difficult to
accomplish the outcomes, objectives or targets of the organization. On the off chance that
representatives work in the group then issue can lessen or if any issue emerges then they will
comprehend it well. So if representatives do work in group as opposed to singular then it will
give best result and enables increment to benefit. Innovation gives specialization to the workers
of CMI and lifts their resolve.
D3 Technological development
In modern days, new and effective technique is used by several businesses. Like this,
CMI is using various kinds of communication tools in their business. For above stated purpose,
they can use social sites, telephone, Skype and so on. With assistance of these they can easily
communicate to people in an adequate way (Kollmannsberger and et. al., 2011).
There must be an effective communication amongst all department as this will help them
to accomplish targets within specific period of time. Along with this, it is required for proper
coordination. It is fundamental for a manager to provide necessary directions to their workers;
thus, they can complete their task effectively.
CONCLUSION
According to the previously mentioned report it is reasoned that association and conduct
is change as per the business. Each structure of an association is not the same as the other and
furthermore can be adjusted by the best level of administration if there is need of any
progressions. It is exceptionally important to comprehend the way of life and structure of the
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organisation. Each association has their own particular culture and structure. They both are
interrelated with each other. It is additionally talked about in the report that there are different
components that can impact the person at work. There are numerous authority styles are likewise
depicted in this report for firm. Administration and authority both are not the same as each other.
It is likewise talked about that authority styles can have more noteworthy effect on inspiration.
There are different hypotheses that can propel the representatives to accomplish the coveted
objectives and targets. Gatherings and their conduct additionally can influence the association.
Collaboration is the most ideal approach to do work with more viability and proficiency.
Innovation additionally influences the association and can affect it.
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Theories of Motivation. 2016. [Online]. Available through:
<http://www.analytictech.com/mb021/motivation.htm>. [Accessed on 26th August
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