Organisational Behaviour Report: Analysis of BBC Culture and Teams

This report delves into the core concepts of organisational behaviour, examining the influence of culture, politics, and power on employee behaviour within an organisation, using the British Broadcasting Corporation (BBC) as a case study. It explores Handy's culture typology and its impact on workplace dynamics, alongside an analysis of motivational theories, including content and process theories like Herzberg's and Alderfer's, and Vroom's and Adam's theories, to understand how to enhance working efficiency. The report further investigates different types of teams, the Tuckman model of team development, and the application of organisational theory to improve team performance while identifying potential barriers. Through critical analysis, the report aims to evaluate the relationship between culture, politics, power, and motivation in achieving team success, providing valuable insights into fostering a positive and productive work environment. The report concludes by summarizing the key findings and offering recommendations for effective organisational management.

ORGANISATIONAL
BEHAVIOUR

Table of Contents
INTRODUCTION...........................................................................................................................1
PART 1 ...........................................................................................................................................1
P1. (A) Handy's culture typology in order to determine organisational culture ....................1
(B) The influence of culture, politics and power on behaviour of workers in organisation..2
M1 Critically analysing culture, politics and power at work place can influence individual and
team behaviour.......................................................................................................................3
TASK 2 ..........................................................................................................................................3
(B) Motivational techniques in order to enhance working efficiency of employees.............4
(C) How to improve the level of motivation.........................................................................5
M2 Critically evaluation of influence behavioural motivational theories, concepts and models.
................................................................................................................................................5
D1 Critically evaluation of relationship between culture, politics, power and motivation in
order to achieve success for team...........................................................................................5
PART 2 ...........................................................................................................................................6
TASK 3 ...........................................................................................................................................6
P3) (A) Evaluating different types of team at work place......................................................6
(B) Executing effective team and describing Tuckman model of team development...........7
M3 Analyse relevant team and group development theories in order to support dynamic
cooperation.............................................................................................................................8
TASK 4 ...........................................................................................................................................8
P4) (A) Appropriate organizational theory to improve team performance............................8
(B) Various barriers that could affect team performance. .....................................................9
D2 Critically analyse and evaluate the relevance of team development theories..................9
CONCLUSION..............................................................................................................................10
REFERENCES .............................................................................................................................11

INTRODUCTION
Organisational behaviour is described as study of human science which consist of various
factors like behaviour of people at work place what they think etc. It can also be evaluated as the
method which is related with identification, explaining, recognition and analysing behaviour of
workers against the task which have been allotted to them and how effectively they completed
the task. It is the sole responsibilities of Managers in order to identify behaviour of employees in
order to identify their working so firms can achieve growth and development in their ventures.
Plans and strategies should be developed in order to identify complex nature of employees in
order to enhance productivity of firms (Acharya and et. al., 2011). British Corporation
Broadcasting are news channels and they are collecting effectual news and affairs. The under
mentioned report are based on about organisation culture, power and politics that are valuable in
order to identify of employees and people working in a team. Different types of motivational
theories are also mentioned in the report.
PART 1
P1. (A) Handy's culture typology in order to determine organisational culture
Handy's culture typology consist of four main cultures which are evaluated below as:
(Source: Handy's Culture typology, 2017)
Handy’s Culture is one of the most valuable theory which was given by Charles Handy in
1999. The higher authorities should adopt organisational culture according to their structures.
1
Illustration 1: Handy's culture typology

BBC are essentially focusing on adopting four cultures that were mainly given by Smith. The
study of these culture are valuable in order to implement activities in systematic way at work
place. The main factors of theories are described as:
Power Culture: This is the most valuable component at work place. The main objective
of each firms are related with earning higher profitability and market shares. The business who
are running their operations at smaller and large scales are dividing their operations equally
among their employees and they are given power in order to take part in the decision making
process. At BBC there are many employees who are using their skills and capabilities in order to
achieve gaols and objectives. There are many employees who are capable of taking effective
decisions according to the situations. According to views of Smith power culture is important
task in order to take decision which are valuable for achieving growth and prosperity for
business.
Role culture: Mangers should make plans in order to analyse skills of employees and
according they should assigned them targets which they had to achieve. The main objective of
role culture is linked with effective use of all the resources which are available in the economy
thus productivity can be greatly enhanced. BBC are given challenges to their employees in which
they had to achieve success by using their knowledge and skills.
Task culture: The main purpose of executing business operations is related with
achieving all their aims and objectives which have been set by them. There are special task
designed for employees which they had to achieve in order to grow. According to smith The
main aim of this culture is related with solving all issues which are faced by employees as they
are affecting performance of organisation.
Person Culture: This factor is linked with hiring skills and talents who can effectively
perform all business operations thus enhancing sales and profitability of firms. In this employees
are mainly focused on achievement of their personal goals then working for organisational goals.
(B) The influence of culture, politics and power on behaviour of workers in organisation
In this modern world each business are making plans in order to develop strong relations
among mangers and workers in order to execute their working in effectual and planned ways by
which firms which attain success in their operations. (Armache, 2012). The behaviour of
employees are work place are most important aspects as it helps in development of positive
working environment where all workers will be cooperating with one another This is valuable
2

factor as it helps firms in order to gain competitive advantages thus. At BBC mangers have
developed strategies in order to maintain healthy working cultures where all workers will be
cooperating with one another in order to achieve strong positions at market places.
BBC multinationals have established their strong images at market place and they have
executed effective cultures by identifying skills and abilities of workers who are involved in
performing business operations. According to views of smith Politics are vital for every firms
and these can have both positive and negative impact in positive ways it can helps in developing
skills of employees and negative it can affect working of organisations. This factor has resulted
in conflicts at BBC thus they are trying to resolve this issue as they are hampering growth of
firms. Politics can also arise when employees are not satisfied with the working environment.
Thus managers should focus on applying their power in right direction in order to maintain
healthy environment at work place.
According to smith power and politics are affecting business in positive ways also they
are developing relations among all the people who are involved in performing business
operations.
leadership: This is the major factor in which major roles are played by all leaders and
managers at work place as they are identifying behaviour of employees. This results in
establishing positive environment at work places.
Skills: It describes the abilities of persons who they are completing their business
operations in effective and planned ways in order to achieve success in their business operations.
If employees are treated equally then it results in enhancing efficiency at work places.
Working environment: This is the main factor for all business as they should provide
safe, comfortable and healthy environment to all their employees where they can easily perform
all their business operations.
Attitude: This can be negative and positive ways but mangers should always behave in
positive aspects in order to gain trust of employees so they can easily achieve their targets in
desired time frames.
M1 Critically analysing culture, politics and power at work place can influence individual and
team behaviour
From the views of Suppiah and Singh Sandhu, (2011). Politics and power are also important
task as they are making the activities of organisation execute in right direction by developing
3

effective plans and procedures. This is also valuable in order to use all the available resources in
economy in effectual and planned ways by which firms will gain growth in their operations. The
behaviour of employees can be affected by power, cultural and political aspects and these are
affecting the performance of business in both negative and positive aspects This is most vital
task in order to develop strong relations among employees and cultural aspects.
TASK 2
P2) (A) Describing Content and process theory of motivation
According to Smith Motivation is one of the important functions of management which is
linked with developing willingness and desire among the employees in order to achieve all their
abilities b y using all their skills and capabilities in effective and planned ways. The main role of
leaders is to make employees develop interest so they can easily perform all their business
operations. It is the process which is linked with making employees accomplish all tehir goals
and objectives in desired time frames.
At BBC mangers are focused towards making plans by which employees can be
motivated and they will use their skills and capabilities in order to perform all business
operations in systematic ways by which firms will attain success in their operations. The best
tools to motivate employees are intrinsic and extrinsic approaches in order to achieve
effectiveness in working systems. Thus all the working at BBC will be executed according to
plans in order to achieves all their goals and objectives. Extrinsic are reflected as external form
of motivating employees and other way intrinsic are internal forms of motivation. The intrinsic
methods are achieved when employees are happily achieving their targets by using their skills
and knowledge level as the work assigned them is according to their choices while extrinsic is
described as making the employees work in order to achieve rewards from outside business that
is rivalry party (Bolino and et. al., 2013).
At BBC there are mainly two motivational theories used like content and process theory
and the best among them is process theory as they are motivating employees in order to work
best by using all their skills and abilities thus their productivity ratios can be enhanced and they
can easily earn higher revenues and profitability.
4

(B) Motivational techniques in order to enhance working efficiency of employees
The most important motivational theories which are executed by BBC in order to make
improvement in performances of workers like content and process theories and these are further
classifies into various factors which are described below as:
Herzberg's motivation-hygiene theory: This theory is used by mangers as they are
motivating employees in order to enhance their skills and knowledge level so they can easily
perform all their business operations. It results in satisfying employees so they can easily
perform all their task which have been assigned to them by making maximum use of their skills.
Various components are included in this theory which results in motivating and demotivating
employees such as growth, responsibilities, rules and regulations of firms, peer group, working
conditions etc.
Alderfer's ERG Theory: This is also a form of motivational theory and it consist of three
different factors such as growth, relatedness and existing needs of workers. The existence needs
are linked with fulfilment of needs and desires of people by executing all tasks in proper
directions. The relatedness needs are described as social findings and these are operating
externally so that good and effective relations can be easily maintained with employers and
employees at work places.
Process theory: This theory states how motivation can be executed at work place so employees
can easily carry out their working operations. This theory is further classified into various
components which are described below as:
Vroom's expectancy theory: Each employees at work place are having different skills and
abilities thus their goals are also different and this is the main factor in order to motivate
employees so they can execute their business operations in effectual and planned ways in order
to achieve success in their operations. Vrooms had given his views that if measures are adopted
in order to enhance knowledge and skill of employees then they can easily achieve all their
targets without facing any difficulty (Burnard and Bhamra, 2011)
Adam's equity theory: This is one of the important theory which states that there should not be
any form of discrimination among the employees as they are greatly affecting performances of
employees at work places thus their profitability factor gets declined. Equality can be maintained
if working is divided equally among all the employees thus they will execute their working wile
5

cooperating with one another .Employees are those persons who are working in order to achieve
growth and success for by executing all business operations in right directions.
(C) How to improve the level of motivation
BBC are multinational firms and they are using different tools and techniques so that
employees can be motivated and work effectively in order to achieve all their targets. The main
aims of firms is to use all the motivational theories in planned ways in order to earn high
profitability and revenues. The firms are motivating their employees by giving them rewards,
bonus, higher salary package so they can execute the assigned with their full power and capacity
in order to achieve all desired goals and objectives of firms. BBC are using Maslow need
hierarchy theory is used by mangers in order to satisfy needs and wants of employees in order to
motivate them to work by using their skills and capabilities thus firms will attain success in their
operations.
M2 Critically evaluation of influence behavioural motivational theories, concepts and models.
From the views of Kellison and Mondello (2012) Maslow's need hierarchy theory is one
of the essential theories of motivation and the needs and wants of individuals are described in the
form of pyramids. This is valuable task as all the activities will be executed according to plan
and policies. Each person a have a desire to fulfil his basic needs of life which is linked with
shelter, food and clothing. Business are also concerned about safety and security aspects of all
the employees who are performing business operations. Self actualisation is also a vital as they
are useful in order to resolve any issues which are faced by employees at work places.
D1 Critically evaluation of relationship between culture, politics, power and motivation in order
to achieve success for team
According to view of Raes and et. al., (2015).There should be strong relations developed
among politics culture and power so that all the members in a team can easily achieve success in
their business by achieving all targets which have been assigned to them. This can be achieved if
employees are coming and working together in unity in order to achieve their set gaols and
targets. If workers are behaving in positive aspects and they are not making any difference
among other employees who are involved in business operations then it helps in establishing
coordination among employees at work places. The views of all workers are notified in order to
develop and execute innovative ideas which are useful for performing business operations.
6

The recommendations are that firms should make group of people who belong to different
cultures so they will understanding how they have to execute their working by making
coordination with one another and employees should adjust with each workers if there
behaviours are not good then they should adjust with them in order to achieve their assigned
goals.
PART 2
TASK 3
P3) (A) Evaluating different types of team at work place
Every business are focusing on developing team as they are more effective in order to
achieve all business goals and objectives in desired time frames (Coccia, 2014). The group is
designed according to skills and capabilities of people so they can easily complete their business
operations by cooperating with one another. If the working is divided equally among all the
group ,members then it helps them to achieve all their targets in desired time thus development
of positive environment at work place.. The different types of team at work place are described
below as:
Effective team: These are most vital teams at business and their main aims are linked
with enhancing business performances. All the members of the group are cooperating with one
another and they also have good understanding and these people are having good knowledge
about the working. If there is any problem in the group then it is resolved with the mutual
understanding of all the group members.
Ineffective team: These types of team the members are not able to cooperate with one
another as they are not having effective knowledge. They are not able to achieve their objectives
in order to find out where is problem is arising at work place and how they are affecting the work
performance (Collings, Scullion and Vaiman,2011). The main focus of firms are linked with
executing effective teams at work place which are described below as:
Functional team: This is one of the effective team at work place and they are playing
important role in work organisation. The members of the team are hired on permanent basis and
there working is carried out on regular basis. Members of team are having control on every
department at work place. There main roles are linked with making communication flow in
effective ways so employees can achieve all their working by executing their working in right
directions.
7

Problem solving: These teams are developed in order to develop innovative ideas by
which problem can be easily solved which is arising at work place. BBC have executed this team
at work place so they can easily resolve all issues thus development of positive environment at
work place.
Project team: The main motive of this team is linked with performing the task which
have been assigned to them and they are valuable in order to make organisation achieve growth
and success in their business operations. BBC have developed these teams so they can work on
difficult projects and perform each business operations in effectual and planned ways.
(B) Executing effective team and describing Tuckman model of team development
The main aim of each business is linked with making products according to choices of
customers in order to retain them for long time at work place thus their sales and profitability
ratios will be greatly enhanced. This is one of the vital activities on which firms are focusing thsu
development of friendly environment where employees will be working together in order to
achieve all their business gaols and objectives. BBC have large number of people who are
involved in performing business operations this company is facing difficulty in order to execute
working in a team. Effective teams are created at work place if all the people are cooperating
with one another in order to complete all their business operations in positive work environment
thus achieving all their goals and objectives. The theories of team development are described
below as:
Tuckman and Jensen's model of team development
This is one of the most important models of team development at work place and this is
used by BBC at their work place. It consist of four different stages which are described below as:
Forming: This is the first and most important stage and the team are designed on the
basis of the task which are important.
Storming: This is the second stage where people are executing their working by
developing innovative ideas in order to complete business operations and achieve their targets.
The team members of BBC are making plans in order to identify the most suitable and effective
strategy by which their operations will be completed (Kazemipour and Mohd Amin, 2012)
Norming: In this team all the members are sharing common objectives and vision in
order to achieve all these in effective and planned ways.
8

Performing: The behavioural aspects of each members of teams are measured and they
managers are motivating all team members in order to achieve all their goals and objectives.
M3 Analyse relevant team and group development theories in order to support dynamic
cooperation.
BBC are making plans in order to make employees work in a team in order to enhance their
productivity ratios the development of dynamic cooperation can be achieved by applying virtual
team concept
Virtual team: This is most effective team and members of different department and
combined together in order to form a team so they can execute their assigned task in more
effective ways. BBC are having their operations globally thus they are having control on the
media channel in Britain and the company is executing their work in order to maintain proper
flow of information at wider scales in the economy (Fuchs and Edwards, 2012).
TASK 4
P4) (A) Appropriate organizational theory to improve team performance.
The performances of business can only be enhanced if plans are made in order to utilise
all the resources which are available in the economy in effective and planned ways thus attaining
success for firms. BBC have adopted path goals theory as they are valuable in order to make
improvement in business operations which are described below as:
Path goal theory:
This theory is based on leadership style as it helps in achieving all business goals and
objectives in desired times which have been allotted to them. The main aim of BBC are linked
with making all the employees participate in different business activities in order to satisfy so
they can easily retained for long time at work places. This theory is linked with Vrooms
expectancy theory as it is evaluating behaviours of individuals as it is always different from one
another and each employee is working in order to achieve all their goals and objectives.
(B) Various barriers that could affect team performance.
In this modern era every business is facing issues and they are having impact on the
overall performance of organisation. The issues because of BBC are not successful in achieving
their goals and objectives are described below as:
9

Poor Communication: Mangers should ensure that there should be effective flow of
communications at work places so that employees can know the plans according to which they
have to execute their working. This is the main issue and measures should be adopted in order to
resolve it.
Bad behaviour: The behaviour of employees who are involved in working should not be
disturbing as it distracts other employees to focus on their work thus they lack in achieving their
targets in desired times which have been allotted to them (Kellison and Mondello, 2012).
Lack of managerial involvement: There should be plans developed in order to recruit
the best talent and skilled employees who can easily perform their business operations. All the
employees should be involved in the decision making process in order to achieve competitive
gains thus establishing good image at market places.
M4 Concepts and philosophies of OB and how they are influencing behaviour in both a positive
and negative way
The concept of Organisation behaviour are greatly influencing behaviour in both positive
and negative aspects as in relation to positive factors there should be effective flow of
communication at work place and employees can easily execute their working according to they
plans and policies. The negative factor can be if the behaviours of employees are not effective
then it will directly affect their productivity ratios and BBC will not be able to achieve growth
and success in their operations.
D2 Critically analyse and evaluate the relevance of team development theories
According to views of Thomson and Van Niekerk, (2012). Team development theories
are beneficial in order to make employees work together and achieve all their assigned targets in
desired time frames. If teams are developed at work place then it results in establishing
coordination among all business operations thus there will not be too much work load on
employees and they will perform all their business operations in effective ways (Kaufmann and
Frisby, 2013). If there is effective coordination among all the team members then it result in
achieving growth and success for firms.
CONCLUSION
From the above report it can be concluded that team working plays an important role at
work place as employees work by maintaining coordination with one another thus goals and
objectives can be achieved in desired time frames. Mangers should identify behaviour of
10