Organisational Behaviour Report: Tesco, Culture, and Leadership Styles
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This report provides a comprehensive analysis of organisational behaviour, focusing on how organisational culture, politics, and power influence individual and team performance, particularly within the context of Tesco. The report delves into the impact of culture, politics, and power on individual behavior, team dynamics, and overall organisational success. It explores the advantages of teamwork, evaluating how content and process theories of motivation contribute to achieving business goals. Furthermore, the report reviews the effectiveness of teamwork in goal achievement and examines various ideas and philosophies related to organisational behaviour applicable to business situations. The analysis includes the influence of power dynamics, leadership styles, and the importance of a healthy organisational culture in fostering employee motivation, engagement, and overall business performance, with a focus on how these elements affect employee behavior, decision-making, and the ability to achieve business objectives within Tesco.

Organisational
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Behaviour
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Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P 1. Analysing the way organisational culture, Politics and power can influence individual,
team behaviour and performance...........................................................................................3
M 1 Critically analysing the way culture, politics and power of organisation can influence
individual, team behaviour and performance.........................................................................5
D 1 Evaluating the relationship between culture, politics, power and motivation.................7
TASK 2............................................................................................................................................8
P2 Assessing the advantages of working in team .................................................................8
Evaluating the way content as well as process theory of motivation enables effective
achievement of business goals................................................................................................9
M2 Advantages of working in team as a leader and member..............................................11
TASK 3..........................................................................................................................................13
P3 Reviewing the effectiveness of teamwork in achieving goals........................................13
Relating the effectiveness of team work to achieve goals at workplace.............................14
TASK 4 .........................................................................................................................................15
P4 Ideas and Philosophies related to organisational behaviour that can be applied to business
situation................................................................................................................................15
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................17
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P 1. Analysing the way organisational culture, Politics and power can influence individual,
team behaviour and performance...........................................................................................3
M 1 Critically analysing the way culture, politics and power of organisation can influence
individual, team behaviour and performance.........................................................................5
D 1 Evaluating the relationship between culture, politics, power and motivation.................7
TASK 2............................................................................................................................................8
P2 Assessing the advantages of working in team .................................................................8
Evaluating the way content as well as process theory of motivation enables effective
achievement of business goals................................................................................................9
M2 Advantages of working in team as a leader and member..............................................11
TASK 3..........................................................................................................................................13
P3 Reviewing the effectiveness of teamwork in achieving goals........................................13
Relating the effectiveness of team work to achieve goals at workplace.............................14
TASK 4 .........................................................................................................................................15
P4 Ideas and Philosophies related to organisational behaviour that can be applied to business
situation................................................................................................................................15
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................17

INTRODUCTION
Organisational behaviour refers to the study of human behaviour within organisation. It is
also defined as interface between human behaviour and enterprise. It has been analysed
that individual behave differently while performing their role in business unit. The
organisational behaviour can be applied to all workers working in firm. The study of
organisational behaviour assist business enterprise in maximizing output from individual
group members. Employees behaviour when working as individual or in group has great
impact on the structure and success of organisation. Employees behaviour in organisation
has great effect on the company brand image and success.
The concept and theories of organisational behaviour can be understood in context of
TESCO. This enterprise is selected as it consists of large number of workforce. The
various approaches of organisational behaviour will assist firm in minimising the impact of
individual or group behaviour on enterprise structure, culture and growth.
The focus of the study is to revitalise organisational theory and create better
conceptualisation of enterprise sustainability. The report emphasizes on identifying influence
that organisational culture and motivational policies have on employees' behaviour and
performance in enterprise. The project includes various leadership styles that are being adopted
by various companies in Order to motivate workers to increase their contribution towards
achievement of enterprise goals. It also includes analysing the impact of leadership approach on
employees. The assignment will highlight the various aspects of team work and effect of
technology on developing Perfect team.
TASK 1
P 1. Analysing the way organisational culture, Politics and power can influence individual, team
behaviour and performance
Organisational culture is defined as the system of sharing assumption, values and beliefs.
Organisational culture have focus on analysing the way employees behave at workplace. These
values, beliefs has great effect on workers working in business unit. This factors also indicate the
Organisational behaviour refers to the study of human behaviour within organisation. It is
also defined as interface between human behaviour and enterprise. It has been analysed
that individual behave differently while performing their role in business unit. The
organisational behaviour can be applied to all workers working in firm. The study of
organisational behaviour assist business enterprise in maximizing output from individual
group members. Employees behaviour when working as individual or in group has great
impact on the structure and success of organisation. Employees behaviour in organisation
has great effect on the company brand image and success.
The concept and theories of organisational behaviour can be understood in context of
TESCO. This enterprise is selected as it consists of large number of workforce. The
various approaches of organisational behaviour will assist firm in minimising the impact of
individual or group behaviour on enterprise structure, culture and growth.
The focus of the study is to revitalise organisational theory and create better
conceptualisation of enterprise sustainability. The report emphasizes on identifying influence
that organisational culture and motivational policies have on employees' behaviour and
performance in enterprise. The project includes various leadership styles that are being adopted
by various companies in Order to motivate workers to increase their contribution towards
achievement of enterprise goals. It also includes analysing the impact of leadership approach on
employees. The assignment will highlight the various aspects of team work and effect of
technology on developing Perfect team.
TASK 1
P 1. Analysing the way organisational culture, Politics and power can influence individual, team
behaviour and performance
Organisational culture is defined as the system of sharing assumption, values and beliefs.
Organisational culture have focus on analysing the way employees behave at workplace. These
values, beliefs has great effect on workers working in business unit. This factors also indicate the
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ways employees are dressed, act, and their performance at workplace. Organisational culture
work as glue in order to integrate the members of organisation.
The business entrepreneur has to struggle a lot for maintaining balance between culture,
power and politics. In present scenario, employees in company are more concerned about
completing their task. Culture, politics and power have great influence on day to day activities.
These factors have great influence on organisational culture and environment. The power and
politics represents the organisational culture. The organisational culture helps enterprise in
developing team spirit. Culture, power and politics have great effect on individual performance.
Career development particular at high managerial and professional level is much
influenced by Power. Power act as the vehicle for driving the transformation of individual
interest into activities that have influence on other employees. Assertiveness is the influence of
Power. Assertive is a kind of influence in which manager uses oral reminders or threats in order
to influence change in attitude and behaviour of individual. This leads to opposition of
management. This further leads to conflicts and ineffective working environment. The another
influence of power is compliance. Workers may agree with manger but just for gaining
advantage associated with following various procedure and code of conduct. The positive
influence of power is that it encourages workforce to remain committed to their positions and
task. Power has great influence on employer and employees relationship.
Organisational culture is totally dependent on environment in which business entity
operates. The organisational culture have great effect on employee perception, value, belief and
enterprise management style. Well structure and highly bureaucratic organisational culture
encourages employees to work according to set standards and assist them in producing effective
outcomes. On the other hand competitive culture encourages workers to increase their
contribution in achieving enterprise goals and enable employees to enhance their performance.
Healthy organisational culture assist manager in developing and maintaining effective working
environment. It also supports Personal manger in developing healthy relationship between
workers and organisation. The cultural factors allow firm to gain competitive advantage in
market. Collaborative culture motivates workforce to work in integration in order to find solution
to various problems. On the other hand effective corporate culture encourages employees to
share their beliefs and values with other people in business unit. When beliefs of various people
work as glue in order to integrate the members of organisation.
The business entrepreneur has to struggle a lot for maintaining balance between culture,
power and politics. In present scenario, employees in company are more concerned about
completing their task. Culture, politics and power have great influence on day to day activities.
These factors have great influence on organisational culture and environment. The power and
politics represents the organisational culture. The organisational culture helps enterprise in
developing team spirit. Culture, power and politics have great effect on individual performance.
Career development particular at high managerial and professional level is much
influenced by Power. Power act as the vehicle for driving the transformation of individual
interest into activities that have influence on other employees. Assertiveness is the influence of
Power. Assertive is a kind of influence in which manager uses oral reminders or threats in order
to influence change in attitude and behaviour of individual. This leads to opposition of
management. This further leads to conflicts and ineffective working environment. The another
influence of power is compliance. Workers may agree with manger but just for gaining
advantage associated with following various procedure and code of conduct. The positive
influence of power is that it encourages workforce to remain committed to their positions and
task. Power has great influence on employer and employees relationship.
Organisational culture is totally dependent on environment in which business entity
operates. The organisational culture have great effect on employee perception, value, belief and
enterprise management style. Well structure and highly bureaucratic organisational culture
encourages employees to work according to set standards and assist them in producing effective
outcomes. On the other hand competitive culture encourages workers to increase their
contribution in achieving enterprise goals and enable employees to enhance their performance.
Healthy organisational culture assist manager in developing and maintaining effective working
environment. It also supports Personal manger in developing healthy relationship between
workers and organisation. The cultural factors allow firm to gain competitive advantage in
market. Collaborative culture motivates workforce to work in integration in order to find solution
to various problems. On the other hand effective corporate culture encourages employees to
share their beliefs and values with other people in business unit. When beliefs of various people
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are combined and aligned with business objectives that can be resulted into effective team
building. Corporate culture also aim business entity in eliminating various conflicts and enables
employees to have emphasized on completion of task. This type of culture intends to provide
ease in communication of roles and responsibility of individual in enterprise. Corporate culture
provides worker an opportunity to perform well in company and achieve reward for their
performance.
The political is formulated when workers compete for gaining power, this may lead to
lack of focus on enhancing performance and performing core activities. Employees cannot get
power just by asking, they need to struggle a lot for gaining power. Power has great influence of
various decision taken by individual for gaining higher position and leading other people in
enterprise. There are two situations in which scarcity of power arises within organisation
structure. These are where employee gain power in absolute terms at the cost of another person
losing power. Another situation is where there is gain comparative that has been resulted from
relative shift in distribution of power. These two situation have great effect on psychology of
individual. It influences workers to make comparison on the basis of knowledge and cognisance
of self esteem. This factors may have great effect on individual motivational level. It may lead to
lack of motivation and even result in job dissatisfaction (Alavosius and et. al., 2016.)
M 1 Critically analysing the way culture, politics and power of organisation can influence
individual, team behaviour and performance
The organisation power plays very significant role in influencing various business
activities. The main objective organisational power is to influence workforce behaviour and
encouraging them to increase their participation in order to achieve business goals and
objectives. Organisation culture Plays important role in developing brand image in market and
enhancing firm growth. Culture assists business entity in influencing the consumer to buy
company products and service. It also supports enterprise in assisting business unit in making
various effective decisions and aid employees in increasing productivity as well as generating
positive outcome. Organisation politics plays very active role in influencing business
environment. It provides firm an opportunity to increase Its profitability and productivity.
Organisational culture enables business unit to attract more numbers of customer and
reattaining healthy relationship with its existing clients. It allows business unit to maintain
building. Corporate culture also aim business entity in eliminating various conflicts and enables
employees to have emphasized on completion of task. This type of culture intends to provide
ease in communication of roles and responsibility of individual in enterprise. Corporate culture
provides worker an opportunity to perform well in company and achieve reward for their
performance.
The political is formulated when workers compete for gaining power, this may lead to
lack of focus on enhancing performance and performing core activities. Employees cannot get
power just by asking, they need to struggle a lot for gaining power. Power has great influence of
various decision taken by individual for gaining higher position and leading other people in
enterprise. There are two situations in which scarcity of power arises within organisation
structure. These are where employee gain power in absolute terms at the cost of another person
losing power. Another situation is where there is gain comparative that has been resulted from
relative shift in distribution of power. These two situation have great effect on psychology of
individual. It influences workers to make comparison on the basis of knowledge and cognisance
of self esteem. This factors may have great effect on individual motivational level. It may lead to
lack of motivation and even result in job dissatisfaction (Alavosius and et. al., 2016.)
M 1 Critically analysing the way culture, politics and power of organisation can influence
individual, team behaviour and performance
The organisation power plays very significant role in influencing various business
activities. The main objective organisational power is to influence workforce behaviour and
encouraging them to increase their participation in order to achieve business goals and
objectives. Organisation culture Plays important role in developing brand image in market and
enhancing firm growth. Culture assists business entity in influencing the consumer to buy
company products and service. It also supports enterprise in assisting business unit in making
various effective decisions and aid employees in increasing productivity as well as generating
positive outcome. Organisation politics plays very active role in influencing business
environment. It provides firm an opportunity to increase Its profitability and productivity.
Organisational culture enables business unit to attract more numbers of customer and
reattaining healthy relationship with its existing clients. It allows business unit to maintain

healthy relationship with their employees, retaining workers and fulfil their objective of
employees satisfaction. Organisation culture provides support to various group leader in
managing overall performance of team. The various effective tactics has been adopted By Tesco
to maintain its performance and expand its core business activities. Cultural environment has
assisted Tesco in maintaining their performance and increasing market share (Anderson,
Potočnik and Zhou, 2014)
Positive power great influence on the productivity and profitability of TESCO. The
positive culture in TESco has enabled his employees to gain various skills in order to make
effective and accurate decisions in order to make contribution towards enhancing business
growth. The positive working environment has motivated workforce to perform effectively and
efficiently. Power has great influence on various decision taken by manager. This cultural
environment encourages manager to provide support and provide training to workers. This
activity performs by manger due to organisational culture and power influence assist individual
in enhancing their performance and aid in employees career growth. Culture assist enterprise in
avoiding various conflicts, problems. It also aids business unit in developing team spirit. Power
has great influence on organisational environment. It supports company in developing trust and
support among employees and in between employers and employees. The culture and power
provides business entity an opportunity to gain competitive advantage in market. Organisation
culture, power and politics have great influence on various policies framed by manager.
The negative impact of power that use of power can lead to misunderstanding and
disrespect among workforce. It may have negative influence on leader and subordinate
relationship. It may even lead to conflicts. Power have negative influence on employees'
behaviour and psychology which may lead to dissatisfaction in individual. Use of ineffective
practices by leader for Delegation of authority and responsibility among workforce may lead to
discrimination .
Positive workplace politics provide workforce an opportunity to work in team in order to
find effective and innovative solution to various organisational problems. Politics act as
motivational force in order to encourage individual to increase their participation in various
decision making process and aid business unit in making suitable decisions. The politics have
negative influence on reputation of TESCO. Politics may not allow individual to retain their jobs
for longer period. Politics have negative influence on employees' performance and results. It has
employees satisfaction. Organisation culture provides support to various group leader in
managing overall performance of team. The various effective tactics has been adopted By Tesco
to maintain its performance and expand its core business activities. Cultural environment has
assisted Tesco in maintaining their performance and increasing market share (Anderson,
Potočnik and Zhou, 2014)
Positive power great influence on the productivity and profitability of TESCO. The
positive culture in TESco has enabled his employees to gain various skills in order to make
effective and accurate decisions in order to make contribution towards enhancing business
growth. The positive working environment has motivated workforce to perform effectively and
efficiently. Power has great influence on various decision taken by manager. This cultural
environment encourages manager to provide support and provide training to workers. This
activity performs by manger due to organisational culture and power influence assist individual
in enhancing their performance and aid in employees career growth. Culture assist enterprise in
avoiding various conflicts, problems. It also aids business unit in developing team spirit. Power
has great influence on organisational environment. It supports company in developing trust and
support among employees and in between employers and employees. The culture and power
provides business entity an opportunity to gain competitive advantage in market. Organisation
culture, power and politics have great influence on various policies framed by manager.
The negative impact of power that use of power can lead to misunderstanding and
disrespect among workforce. It may have negative influence on leader and subordinate
relationship. It may even lead to conflicts. Power have negative influence on employees'
behaviour and psychology which may lead to dissatisfaction in individual. Use of ineffective
practices by leader for Delegation of authority and responsibility among workforce may lead to
discrimination .
Positive workplace politics provide workforce an opportunity to work in team in order to
find effective and innovative solution to various organisational problems. Politics act as
motivational force in order to encourage individual to increase their participation in various
decision making process and aid business unit in making suitable decisions. The politics have
negative influence on reputation of TESCO. Politics may not allow individual to retain their jobs
for longer period. Politics have negative influence on employees' performance and results. It has
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negative effect on quality of products and services that are offered by TESCO. This factor has
direct influence on organisational productivity and profitability. It has great influence on firm
goals and objectives. Due lack of quality of products and services, Enterprise may not maintain
healthy relationship with its client and may lead to Lower amount of revenue. The enterprise
may have to face many issues. Political factors have great effect on the competitive strength of
TESCO (Barrick, Mount and Li, 2013.)
D 1 Evaluating the relationship between culture, politics, power and motivation
The structure of organisations and culture is much influenced by power and politics. The
culture is framed by values and beliefs which are being shared by workforce. The culture and
beliefs are being shared by workers through behavioural expectations and normative beliefs is
transmitted through deeper values and assumptions. Organisational culture enables employees to
establish their focus on various enterprise priorities. It assists business unit in guiding individual
behaviour and decision making. Effective cultural environment support business unit in
attracting new employees that can add value to business.
Motivation is the significant part of organisational culture. Organisation culture It plays
important role in identifying people perception about working with TESCO. The perception may
be related to company policy, method, activities, motivation, commitment and job satisfaction.
Culture in business unit include various parties that have direct impact on each other potential to
accomplish success.
It provides effective communication platform to workers that assist them in gaining
power by improving their performance and enhancing capabilities that are required for
performing task at higher level. It helps them to develop such skills which can support individual
in influencing behaviour of other in enterprise. The supportive culture in business unit assist
manager in providing motivation and support to workers. This type of culture enables
management team in Tesco to define various roles and responsibility of individual in order to
avoid any kind of conflicts and misunderstanding. Due effective environment the manager in
TESco was able to adopt accurate method for delegating authority and eliminating
discrimination. This has generated motivation in employees and aid workers in retaining their job
for long period. It has enabled enterprise to maintain healthy relationship with their workforce.
The competitive environment in company has encouraged people to work more effectively and
direct influence on organisational productivity and profitability. It has great influence on firm
goals and objectives. Due lack of quality of products and services, Enterprise may not maintain
healthy relationship with its client and may lead to Lower amount of revenue. The enterprise
may have to face many issues. Political factors have great effect on the competitive strength of
TESCO (Barrick, Mount and Li, 2013.)
D 1 Evaluating the relationship between culture, politics, power and motivation
The structure of organisations and culture is much influenced by power and politics. The
culture is framed by values and beliefs which are being shared by workforce. The culture and
beliefs are being shared by workers through behavioural expectations and normative beliefs is
transmitted through deeper values and assumptions. Organisational culture enables employees to
establish their focus on various enterprise priorities. It assists business unit in guiding individual
behaviour and decision making. Effective cultural environment support business unit in
attracting new employees that can add value to business.
Motivation is the significant part of organisational culture. Organisation culture It plays
important role in identifying people perception about working with TESCO. The perception may
be related to company policy, method, activities, motivation, commitment and job satisfaction.
Culture in business unit include various parties that have direct impact on each other potential to
accomplish success.
It provides effective communication platform to workers that assist them in gaining
power by improving their performance and enhancing capabilities that are required for
performing task at higher level. It helps them to develop such skills which can support individual
in influencing behaviour of other in enterprise. The supportive culture in business unit assist
manager in providing motivation and support to workers. This type of culture enables
management team in Tesco to define various roles and responsibility of individual in order to
avoid any kind of conflicts and misunderstanding. Due effective environment the manager in
TESco was able to adopt accurate method for delegating authority and eliminating
discrimination. This has generated motivation in employees and aid workers in retaining their job
for long period. It has enabled enterprise to maintain healthy relationship with their workforce.
The competitive environment in company has encouraged people to work more effectively and
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efficiently to achieve desired results. It is required by TESco to promote culture to achieve its
goals and objectives in effective manner.
Politics is also supported by Organisational culture as it promotes team work and
motivates employees to increase their contribution in finding innovative solution to various
business problem. Group work has assisted TESco in creasing their efficiency and productivity.
Thus has further lead to generation of profitability and expansion of business. Sometime various
problems have been identified by human resource manger in identifying various ways to
motivate workers, to analyse the work done by individual this may be due to influence of power
on workers.
It has been identified that power based is being provided by enterprise to individual. This
power based is provided by firm in order to support individual in generating surplus income over
costs. This can be generated by employees by fulfilling the needs and demand of market place.
Political structure is being developed to provide people an opportunity to build their career. It
enables them to increase their interest and create self motivation. The enhancement of career, at
high managerial and professional levels totally dependent on power gathered in form of abilities
in order to influence other people behaviour in company (Braun and. et. al., 2013. )
TASK 2
P2 Assessing the advantages of working in team
There are various benefits of working in team. These are
1.Fosters innovation and Learning-When people works together they share their values, belief ,
ideas, these factors are combined together it leads to creativity. Aligning unique perception of
individual team member lead to identification of innovative solution to various business
problems. It also helps in increasing knowledge and assist individual in developing new skills
that can be used for fostering career growth. It enables team member to learn from each other
experience and to gain practical experience.
2.Building trust-The team work enables employees to develop talent and gain expertise. It allows
workers to share their abilities with other group members. Teams work provides people an
opportunity to develop trust and loyalty among each other. Group work enables individual to
create and maintain healthy relationship with other members of team. It allows workers to feel
safe and share their ideas and problems with other people. Open communication is group
goals and objectives in effective manner.
Politics is also supported by Organisational culture as it promotes team work and
motivates employees to increase their contribution in finding innovative solution to various
business problem. Group work has assisted TESco in creasing their efficiency and productivity.
Thus has further lead to generation of profitability and expansion of business. Sometime various
problems have been identified by human resource manger in identifying various ways to
motivate workers, to analyse the work done by individual this may be due to influence of power
on workers.
It has been identified that power based is being provided by enterprise to individual. This
power based is provided by firm in order to support individual in generating surplus income over
costs. This can be generated by employees by fulfilling the needs and demand of market place.
Political structure is being developed to provide people an opportunity to build their career. It
enables them to increase their interest and create self motivation. The enhancement of career, at
high managerial and professional levels totally dependent on power gathered in form of abilities
in order to influence other people behaviour in company (Braun and. et. al., 2013. )
TASK 2
P2 Assessing the advantages of working in team
There are various benefits of working in team. These are
1.Fosters innovation and Learning-When people works together they share their values, belief ,
ideas, these factors are combined together it leads to creativity. Aligning unique perception of
individual team member lead to identification of innovative solution to various business
problems. It also helps in increasing knowledge and assist individual in developing new skills
that can be used for fostering career growth. It enables team member to learn from each other
experience and to gain practical experience.
2.Building trust-The team work enables employees to develop talent and gain expertise. It allows
workers to share their abilities with other group members. Teams work provides people an
opportunity to develop trust and loyalty among each other. Group work enables individual to
create and maintain healthy relationship with other members of team. It allows workers to feel
safe and share their ideas and problems with other people. Open communication is group

provides an opportunity to find suitable solution to problems that are being faced by individual
member in team.
3. Developing conflicts resolution skills-When people from different background, values, beliefs
work together it generally to misunderstanding, confusion which further results into conflicts. At
conflicts the employees are forced to find solution themselves for resolving conflicts instead of
seeking support from management. This skill will aid worker in becoming efficient manger and
leader.
4 Encourage Risk taking-It allows individual team member to take more risks as they are being
supported by other members in groups. It also helps in spreading responsibility associated with
implementation of particular project.
There are various types of skills, knowledge and experience necessary for team to fulfill
their function in TESCO. These are:
Listening Skills-These are the essential skills that are required to be posses by every individual
working in Team. As the function of team at workplace intends to foster sharing various ideas
and identifying suitable solutions to various problems. Effective listening that are possessed by
individual in group assist in maintaining and enhancing team performance. This also provides
team an opportunity to analyse various techniques and method for improving their performance
and completing task on time. It enables group to achieve standard results.
Persuasion skills-= This includes skills that are used by individual in order to convince other
members to go along with suggestion. This assist team in gaining and learning from their
members experiences. It aids group in framing suitable strategy and tactics to complete task in
systematic manner.
Cooperation-it is basic skill that includes willingness of individual to work in team. The team can
achieve success only if its all members are interested in sharing their ideas and views.
Communication skills- Effective communication support group in minimising the chances of
conflicts, confusion, and misunderstanding. This provides a team an opportunity to continue their
project in effective and efficient way (Denhardt, Denhardt. and Aristigueta, 2015.)
Evaluating the way content as well as process theory of motivation enables effective
achievement of business goals
Ma slow Hierarchy theory-
member in team.
3. Developing conflicts resolution skills-When people from different background, values, beliefs
work together it generally to misunderstanding, confusion which further results into conflicts. At
conflicts the employees are forced to find solution themselves for resolving conflicts instead of
seeking support from management. This skill will aid worker in becoming efficient manger and
leader.
4 Encourage Risk taking-It allows individual team member to take more risks as they are being
supported by other members in groups. It also helps in spreading responsibility associated with
implementation of particular project.
There are various types of skills, knowledge and experience necessary for team to fulfill
their function in TESCO. These are:
Listening Skills-These are the essential skills that are required to be posses by every individual
working in Team. As the function of team at workplace intends to foster sharing various ideas
and identifying suitable solutions to various problems. Effective listening that are possessed by
individual in group assist in maintaining and enhancing team performance. This also provides
team an opportunity to analyse various techniques and method for improving their performance
and completing task on time. It enables group to achieve standard results.
Persuasion skills-= This includes skills that are used by individual in order to convince other
members to go along with suggestion. This assist team in gaining and learning from their
members experiences. It aids group in framing suitable strategy and tactics to complete task in
systematic manner.
Cooperation-it is basic skill that includes willingness of individual to work in team. The team can
achieve success only if its all members are interested in sharing their ideas and views.
Communication skills- Effective communication support group in minimising the chances of
conflicts, confusion, and misunderstanding. This provides a team an opportunity to continue their
project in effective and efficient way (Denhardt, Denhardt. and Aristigueta, 2015.)
Evaluating the way content as well as process theory of motivation enables effective
achievement of business goals
Ma slow Hierarchy theory-
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This theory has highlighted the needs of human beings. The essential requirement by
human beings are social, esteem,safety, physiological, and self actualisation need. As per this
concept people feel motivated when their needs are met. All the important requirement by
human beings can be categorised on the basis of priorities. It can also classify into deficiency as
well as growth requirement. The various elements in ma slows theory are :
Psychological requirement-This theory states that these are the important requirement of human
being. This allow them to live their life comfortably. It is essential for individual to give priority
to these needs. These are those metabolic requirements which keeps human being alive.
Security and safety need- After giving priority to physiological need and once it gets satisfied
person needs to develop their focus on fulfilling safety needs. As these requirements have direct
impact on individual behaviour.
Social and esteem needs-This is another important requirement that are to be met. This element
has direct effect on the mental status of person and on its development process. As per the ma
slow theory here are several characteristic which can have harmful effect on person ability to
develop as well as maintain emotional relationships with others people in the society. The
significant aspects are hospital-ism, neglects, shunning and ostracism. Due to lack of these
elements people can not make good relations with other people.
Self actualisation-As per this theory individual feel motivated when they are able to accomplish
their goals.
Content theory of motivation emphasizes on recognising several factors that encourage
individual to increase their contribution towards achievement of goals and objectives. This
theory is mainly concerned with identifying the needs of employees. It emphasizes on different
elements that present in person and develop energy in person, and direct them to provide suitable
reaction to situation. This theory is based on assumption of person need deficiencies and
reactive tension or pleasures in person mind that have great effect on their behaviour. The
objective of Content theory have focus on recognising the way individual need is identified. This
theory helps manager in an enterprise in measuring the effectiveness of rewards system
developed by them.
Process theory have focus on identifying the procedure of motivation and gaining the
knowledge the way motivation occur. This theory assist manager or leader in providing
motivation to worker and inspiring them to execute task in systematic manner. It helps
human beings are social, esteem,safety, physiological, and self actualisation need. As per this
concept people feel motivated when their needs are met. All the important requirement by
human beings can be categorised on the basis of priorities. It can also classify into deficiency as
well as growth requirement. The various elements in ma slows theory are :
Psychological requirement-This theory states that these are the important requirement of human
being. This allow them to live their life comfortably. It is essential for individual to give priority
to these needs. These are those metabolic requirements which keeps human being alive.
Security and safety need- After giving priority to physiological need and once it gets satisfied
person needs to develop their focus on fulfilling safety needs. As these requirements have direct
impact on individual behaviour.
Social and esteem needs-This is another important requirement that are to be met. This element
has direct effect on the mental status of person and on its development process. As per the ma
slow theory here are several characteristic which can have harmful effect on person ability to
develop as well as maintain emotional relationships with others people in the society. The
significant aspects are hospital-ism, neglects, shunning and ostracism. Due to lack of these
elements people can not make good relations with other people.
Self actualisation-As per this theory individual feel motivated when they are able to accomplish
their goals.
Content theory of motivation emphasizes on recognising several factors that encourage
individual to increase their contribution towards achievement of goals and objectives. This
theory is mainly concerned with identifying the needs of employees. It emphasizes on different
elements that present in person and develop energy in person, and direct them to provide suitable
reaction to situation. This theory is based on assumption of person need deficiencies and
reactive tension or pleasures in person mind that have great effect on their behaviour. The
objective of Content theory have focus on recognising the way individual need is identified. This
theory helps manager in an enterprise in measuring the effectiveness of rewards system
developed by them.
Process theory have focus on identifying the procedure of motivation and gaining the
knowledge the way motivation occur. This theory assist manager or leader in providing
motivation to worker and inspiring them to execute task in systematic manner. It helps
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organisation in achieving its desired results in less time period. Process theory is classified into
four points these are:
Reinforcement theory: As per this concept, workers can be motivated by developing attractive
reward systems. As this activity will assist manager or leader in encouraging employees to
improve their performance at workplace.
Expectancy theory: This concept states that motivation level of employee is based on the
desirability of reward system which is achieved by worker.
Equity theory express: Perception of one employee is get compared by perception of other
people in the business.
Goal setting theory: . In this, concepts objectives and targets are established by lerader or
manager at workplace which will leads to better performance instead of attempting multi tasks
at same point of time
M2 Advantages of working in team as a leader and member
Advantages of working in team as a team leader
Influence-Team leader have higher power and potential to influence the direction and group
activity. Effective leader motivates their team member to share their ideas, views and problems.
Team leader has the power to make various decisions. This power allows group leader to select
such ideas that provides personal or professional benefit to them. Group leader has full control
on team members. They have the authority to appoint or terminated members that are creating
problems and have negative influence on team (Effelsberg,Solga and Gurt, 2014)
Image-Team leader are provided with an opportunity to develop self personal and corporate
image by maintaining healthy relationship with their subordinates. If team perform well and
produces effective results that it enables team leader to get appreciation from various internal and
external stakeholder. It allows them to attract new talent in TESCO.
Accountability-The team leader posses higher level of accountability for various actions and
decisions.
Advantages of working in team as a member
Intellectual stimulating-The teams members are allowed to share their ideas and gain learning
from other members experience. It helps them to solves various issues. Team work enables
employees to analyse the other person perception.
four points these are:
Reinforcement theory: As per this concept, workers can be motivated by developing attractive
reward systems. As this activity will assist manager or leader in encouraging employees to
improve their performance at workplace.
Expectancy theory: This concept states that motivation level of employee is based on the
desirability of reward system which is achieved by worker.
Equity theory express: Perception of one employee is get compared by perception of other
people in the business.
Goal setting theory: . In this, concepts objectives and targets are established by lerader or
manager at workplace which will leads to better performance instead of attempting multi tasks
at same point of time
M2 Advantages of working in team as a leader and member
Advantages of working in team as a team leader
Influence-Team leader have higher power and potential to influence the direction and group
activity. Effective leader motivates their team member to share their ideas, views and problems.
Team leader has the power to make various decisions. This power allows group leader to select
such ideas that provides personal or professional benefit to them. Group leader has full control
on team members. They have the authority to appoint or terminated members that are creating
problems and have negative influence on team (Effelsberg,Solga and Gurt, 2014)
Image-Team leader are provided with an opportunity to develop self personal and corporate
image by maintaining healthy relationship with their subordinates. If team perform well and
produces effective results that it enables team leader to get appreciation from various internal and
external stakeholder. It allows them to attract new talent in TESCO.
Accountability-The team leader posses higher level of accountability for various actions and
decisions.
Advantages of working in team as a member
Intellectual stimulating-The teams members are allowed to share their ideas and gain learning
from other members experience. It helps them to solves various issues. Team work enables
employees to analyse the other person perception.

Time save-It assist team members to reduce the burden of work and allow them to complete their
task on time.
Complementary strength-It becomes easier for team member to divide task in smaller and
assigning the part of project according to the strength of individual member. These overall helps
team in maintaining its competency and gaining competitive advantage. It enables them to
develop various skills, expertise and enhance their knowledge. It provides them opportunity to
built decision making ability.
Opportunity and flexibility-Employees enjoy flexible work schedule. They are given opportunity
to enhance their career growth and explore other job opportunities.
Increasing efficiency- The team work provides individual various ways and techniques in order
to increase their working efficiency.
Role of team leader and members in dealing with any conflict situation to develop roles
during assignment
1. Preparing for resolution-
When team faces' situation of differences in opinions, it is required by team leader and
members to have respect and patience. The conflicts include various emotion, perceptions and
actions. The role of team leader and other members is to identify the route cause of problem and
analysing suitable solutions for resolving conflicts. It is the function of team leader to discuss the
impact of conflict on team performance and dynamics. (Guastello,2013).The team members' role
is to participate in such discussion and share their ideas, views in order to reduce the effect of
complex situation and maintain their individual performance. The individual member in group
must agree to cooperate and increase their contribution in resolving difficult situation. It is the
role of every member to give priority to team by keeping aside their opinion and views.
The most significant thing is that every member should ensure effective flow of
communication in order to eliminate further misunderstanding. Every individual should include
in participation in discussion related to particular issue and share their strong feelings. All the
participant should posses effective listening skills.
2.Understanding the situation-Once the team members are ready to participate in conflict
resolution mechanism. It is the role of team leader to ensure that each member opinion is
considered and understood. Team leader should reveal the true nature of conflict
task on time.
Complementary strength-It becomes easier for team member to divide task in smaller and
assigning the part of project according to the strength of individual member. These overall helps
team in maintaining its competency and gaining competitive advantage. It enables them to
develop various skills, expertise and enhance their knowledge. It provides them opportunity to
built decision making ability.
Opportunity and flexibility-Employees enjoy flexible work schedule. They are given opportunity
to enhance their career growth and explore other job opportunities.
Increasing efficiency- The team work provides individual various ways and techniques in order
to increase their working efficiency.
Role of team leader and members in dealing with any conflict situation to develop roles
during assignment
1. Preparing for resolution-
When team faces' situation of differences in opinions, it is required by team leader and
members to have respect and patience. The conflicts include various emotion, perceptions and
actions. The role of team leader and other members is to identify the route cause of problem and
analysing suitable solutions for resolving conflicts. It is the function of team leader to discuss the
impact of conflict on team performance and dynamics. (Guastello,2013).The team members' role
is to participate in such discussion and share their ideas, views in order to reduce the effect of
complex situation and maintain their individual performance. The individual member in group
must agree to cooperate and increase their contribution in resolving difficult situation. It is the
role of every member to give priority to team by keeping aside their opinion and views.
The most significant thing is that every member should ensure effective flow of
communication in order to eliminate further misunderstanding. Every individual should include
in participation in discussion related to particular issue and share their strong feelings. All the
participant should posses effective listening skills.
2.Understanding the situation-Once the team members are ready to participate in conflict
resolution mechanism. It is the role of team leader to ensure that each member opinion is
considered and understood. Team leader should reveal the true nature of conflict
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