Organisational Behaviour Report: Culture, Motivation, and Teams at LG

This report provides an in-depth analysis of organisational behaviour within LG, a multinational electronics company. It begins by examining the impact of organisational culture, power dynamics, and political influences on team and individual performance. The report then delves into content and process theories of motivation, specifically exploring the ERG theory and Adam's Equity Theory and how they can be applied within LG. Furthermore, the report contrasts ineffective and effective team structures, highlighting key elements such as objectives, decision-making, and team dynamics. The report concludes by applying various organisational behaviour concepts to the context of LG, offering insights into how these concepts can be leveraged to enhance employee performance and achieve organisational goals. The report underscores the importance of HR in fostering a positive work environment and the role of leadership in shaping employee behaviour.

ORGANISATION
BEHAVIOUR

Table of Contents
TASK 1............................................................................................................................................3
P1 Analysis of organisation culture, power & politics that can affect team and individual
performance & behaviour...........................................................................................................3
TASK 2............................................................................................................................................5
P2 content and process theories of Motivation..........................................................................5
TASK 3............................................................................................................................................8
P3 Ineffective and Effective Teams............................................................................................8
TASK 4..........................................................................................................................................10
P4 Application of various concept of Organisational behaviour..............................................10
CONCLUSION..............................................................................................................................12
REFERENCE.................................................................................................................................13
Books & Journal............................................................................................................................13

INTRODUCTION
Organisational behaviour act as a interface between organisation and behaviour of a
human. It is a study about how people act in the groups. Organisation behaviour basically focus
on developing positive environment in the organisation so that growth opportunities can be
increased for both the individuals and teams(Tankebeand Meško, 2015). In the current report
LG is taken into consideration which is a multinational company of electronics and was founded
by Koo in-Hwoi in year 1958. It's headquarters is in South Korea. its products include
Television, mobile, washing machines and other home appliances. In addition to this, the report
is going to cover the factors which affect teams and individual behaviour, Motivation Theories
and techniques. Later, it covers the philosophies and concepts of organisation behaviour that
effect the behaviour of individuals and team members.
TASK 1
P1 Analysis of organisation culture, power & politics that can affect team and individual
performance & behaviour
organisational behaviour is a process of gaining competitive advantage with an aim of
motivating the behaviour of individuals and team members (Osland, Devine and Turner, 2015).
The HR department plays a crucial role in order to maintaining a good relationship between
employer and employee. Below are some of the the factors that effect the behaviour of
employees as well as team members:
Culture:
Every organisation is based on some values, beliefs and culture. The primary role of human
resource in an organisation is to promote a good culture which will be helpful for the welfare of
employees of the company. Some of the cultures which are followed by LG are as follows:
Role culture: It is a business structural concept that is the specified role is assigned to each and
every em0ployee of the organisation. it takes place according to the skills and knowledge of
workers. In context to LG, the manager of the company assigned duties to all the subordinates so
that no confusion can be created among the employees. This will directly improve the
performance and efficiency of employees as well as teams.

Task culture: In these type of culture, the teams are formed and task is given to them with in a
specified time limit. With reference to LG, the manager will make healthy relationship between
employees by forming the groups and assign them the tasks. This will improve the behaviour of
team members as they have to work effectively and efficiently to achieve the goal with in a
specified time period.
Person culture: In these type of culture the focus is only on the behaviour of individuals rather
than the team. This culture help LG to develop or improve the skills and behaviour of the
employees individually. It also affect negatively to the organisation, as every employee thinks
themselves senior and work according to them. This will lead to non fulfilment of organisational
goals as per the specified time period.
From the above study about the various cultures it has been analysed that the culture that
is most beneficial for the LG is Role Culture. This will help LG to motivate employees an teams
which further improve the performance of the organisation.
POWER:
It is the ability of an individual to control the activities or attaining the goals. In the organisation
upper level authorities has the power to take decisions and assign the responsibilities to the
employees. In context to LG, the higher authorities uses different types of power in order to
improve the behaviour of its employees which are discussed below:
Reward power: This power is used by the authorities to give rewards to those employees who
give their best performance in the organisation. With reference to LG, the manager should give
rewards such as bonus, incentives, promotion to the employees who did hard work to achieve
organisational goals. This will motivate them and will positively effect on the behaviour of the
employees(Lăzăroiu, 2015).
Expert power: Expert power is used by the organisation to carry out the task effectively and in
appropriate manner. In context to LG, the company should take advise from the experts so that
the morale of the employees is increases which in turns improve the behaviour of workers in the
organisation.
It has been analysed that the power which improve the efficiency and performance of the
employees is Reward power. This will motivate team and individuals as they work with full zeal
when they get appreciation in terms of monetary benefits.
Politics

The way human interactions in the organisation take place as showing the power. Politics can be
negative as well as positive. Taking leaves, employees interaction way, rotational shifts and so
on are positive politics where as negative politics occur when the behaviour of the employees is
not good, stereotype people is there etc. with reference to LG, positive politics influence
employees and negative politics degrade them which will directly impacts on their behaviour
and productivity of the organisation.
TASK 2
P2 content and process theories of Motivation
Motivation is a way to influence people in the organisation in order to improve the performance
and productivity of the company. It helps companies to increase the level of performance of
workers which results in effective outcome.
Motivational theories: These theories is used by the organisation to encourage employees and
analyse their requirements. The manager of LG uses motivational theories so that they can fulfil
the requirements of employees which in turns increase the efficiency of the company(Kong, ,
2016). It is of two types that is content and process theories of motivation. The higher authorities
of LG uses ERG theory as content theories of motivation and Adam's equity theory in process
theories of motivation which is described in detail below:
Content Theory
These theory is mainly focused on the individual needs and analyse the things which
motivated people. In addition to this, content theory helps companies in identifying the
requirement that is important for them to motivate the employees. The ERG theory is discussed
below which a manager uses in LG:
ERG motivation theory:
ERG theory was formulated by Clayton P. Alderfer, to motivate the employees of the
organisation. It consist of five needs that describes in the three categories that is Existence,
Relatedness and Growth. ERG theory helps in analysing individual needs and then fulfilling it.
Existence needs: This need consist of physiological that is food ,shelter, cloth and safety
needs that is job security, health security and so on. In context to LG, company can fulfil these
needs of the employees so that they are not work under any of the mental stress and should only

focused on the organisational work. The employees feel safe and comfortable I the premises of
the organisation. This will directly increase the profitability and productivity of the organisation.
Relatedness Needs: These need related to social needs and self esteem need which is
external of an individual. These helps in maintaining a good relationship with subordinates, peers
and help. With reference to LG, the upper level authorities can fulfil these need by held informal
meetings, events and parties. They feel comfortable and satisfied with other employees and there
belongingness increase. In addition to this, there is a reduction in absenteeism of employees and
they like to come and work with the employees. This will helps them to work in a team without
any hesitation and attaining the objectives of the company in a specified time period.
Growth Needs: Self actualization and internal esteem is the part of growth needs. These
influence an individual to be productive and creative in completing the task. LG can fulfil these
needs of employees by conducting training sessions that help in developing skills and
professionalism in the employees. When growth needs is fulfilled, it will encourage and
influence workers to be more productive and creative with the passage of time and gain
importance in the organisation(Klotz and Neubaum, 2016).
Process theory:
process theory focuses on the overall behaviour of the individual. It analyse which
factors make person motivated that is how employees requirement can be fulfilled. Adam's
Equity Theory as process theory is discussed below in detail:
Adam's Equity Theory:
This theory is formulated by John Stacy Adams in year 1963. His main focus is on the
two principles. The first principle is to maintain a balance between input and the output of an
individual that is effort and hard work of an employee is equal to the result they get. The second
principle is employees have believe that they are treated equally and fairly in the organisation.
With reference to LG, they should treat employees in a fair manner and give them the extra
benefits such as incentives, rewards, appreciation, monetary rewards and so on of their good
performance. If the employee get the pay off of its hard work they feel value and important part
of the organisation. This will motivate employees and they started working with full potential in
order to achieve the organisational goals with in a time frame(Graham, ., Ziegert and Capitano,
2015).

TASK 3
P3 Ineffective and Effective Teams
Teams are said to be a group which consist of various individuals for a specific purpose
which has a relation with attainment of objectives and goals. In Organisations, the basically the
teams are divided into two forms which are effective & ineffective. Effective teams can be those
in which various functions have to be executed in an effective manner.
Basis Effective Team Ineffective Team
Objectives In case of effective teams,
Goals have to be very clearly
stated so that members are
very clear in what work has to
be done by them and ways in
which objectives can be
achieved by organisation with
the help of their
employees(Chen, Chen and
Sheldon, 2016).
In infective teams objectives
and goals are not clear which
means that there are various
issues which can arise between
the members and the
organisation. Such issues can
have a negative effect on the
overall level of performance of
the whole workforce in the
company.
Decision making All members have equal
opportunities so that they can
present their views on various
topics so that they are able to
have growth & development of
the company.
Ineffective teams are those in
which members are not
allowed to indulge in any
process or nay kind of
decisions which is being taken
by the organisations. This may
lead to adverse effect on their
level of perfomance in the
organisation.
Team Dynamics:

In accordance with Lencioni's theory, there are basically five major elements which play
a very important role for the whole organisation. This is crucial factor which helps in the
development of teams which are effective and cohesive at the same time. There are various
elements which are related to this factor as stated below:
 Healthy nature of conflicts: Conflicts clearly create negativity in the organisation but in
case of healthy nature of conflicts they do not create nay type of negativity instead it
helps the organisation in understanding the employees individual behaviour.
 Commitment: Every individual must be belonging to a group and they all must be
committed together to achieve the results in the specified time frame. Having a
committed staff is very essential for achievement of various objectives in the companies.
 Accountability: This element is related to accountability of every member in the whole
team. It is very essential for achievement of overall objectives in the organisation that
each member is properly accountable towards achieving the objectives of company.
 Trust: It is very important for the organisation that there should be presence of trust
between employees and also between employer & employee. This trust factor helps in
building effective relationships between various members in the organisation.
Above mentioned elements help in achievement of various team objectives in LG.
Type of teams:
This type of teams have been developed according to organisation's and task
requirements. Such type of teams are discussed below:
Project Team: Teams have been developed with a motivation of completing the project
in an effective manner. LG is a brand which is having its presence across globe this is a task
which is very helpful in execution of work at various stages of the working of the company.
There are many projects which have to be executed in the company and those have to be
achieved in the stipulated time frame. For this employees come together and form a team that is
known as project team (Carnevale, 2018) .
Functional team: This is the team which consists of individuals who are belonging to
various diverse business functional areas. The team is developed in LG and then various skills &
knowledge is being utilised of the employees in achieving the objectives set by the company.
Various important decisions which may be related to acquisition and merger are taken by
company based on threats present in the external environment. Functional team can be

understood by its name which means that employees from various functional divisions come
together and perform function in which they are having specialised knowledge.
Virtual Teams: This is related to the integration of various personnels who are
belonging to different diverse locations. Technology has to be also utilised for overall benefit of
the company. This will be of great help for LG for using the knowledge and skills possessed by
various individuals (Brickley, Smithand Zimmerman,2015).
TASK 4
P4 Application of various concept of Organisational behaviour
This theory is basically dealing with the application of leadership on the present business
situation in LG.
Classification of Path Goal Theory:
This theory has major three elements:
Employee Characteristics: The leaders take into account the behavioural nature of
employees with a desire to make effective strategies so as to motivate employees. It is also
analysed that staff members should make effective strategies to motivate employees and reduce
the negativity in the overall working environment of LG Staff members should make attempts
that they are able to remove the negativity in the workplace.
Task and Environment Characteristics: The leaders should ensure that each task and the
overall environment in the atmosphere is according to the requirement of the staff members. The
leader makes sure that overall environment of the workplace is accordance with the needs of the
staff members and the employers at the same time. There are situations in which negative
environment in LG may lead to occurrence of conflicts among the employees (Borkowski,
2016).

Leadership Behaviour: The leader makes attempts to determine the style which is
perfectly suitable for the leader to be applied in the context of present situations of business so
as to conducting smooth operations and help in increment of employees which will act as
motivation tool for employees in the company.
According to the present business situations negative atmosphere may lead to negative
environment at workplace. In case of LG the most suitable style is participative style as this can
help them in addressing various issues of management(Borkowski, 2015). This will help in
developing a feeling of engagement of employees which can help in accomplishment of the work
in the specified time frame. There is another advantage of this style is creativity can be
developed among employees. This style has one disadvantage that this may lead to decision
making becoming a very long process.
Participative style of leadership can have a positive impact in terms of increasing the
constructive outcome which can act as inspiration for the whole workforce in the company.
Negative impact can be that each individual has a different opinion which has to be considered
by top management. This may lead to creation of internal conflicts between employees of the
company. It becomes very important for companies such as LG that they have to consider both
the perspectives while they are willing to implement the participative style of leadership.
Philosophies of Organisation behaviour:
System leadership Theory:
It helps the leaders in organisations that they are bale to create a environment in which at all
levels productivity of employees according to their potential. It uses a principle so as to build a
effective model of leadership, social process, system design. This theory can also be applied to
LG so as to deal with the issues which are of ineffective communication, negative atmosphere of
workplace prevailing in the organisation (Belschak, Den Hartogand Kalshoven, 2015). This
theory will help in providing the leader with tools which can help them in predicting the
behaviour of employees and overall behaviour of team. It also plays a very crucial role in
making the employees realise their overall role and job in LG. It will help in ensuring a
positivity in the overall atmosphere and help in reduction of the overall turnover of staff
members. This will also lead to establishment of cost effectiveness in the company.

CONCLUSION
From the report it can be concluded that every organisation has a particular behaviour
which has a effect on the growth of business. Many factors are there which can also influence the
employee in achieving goals and objectives which have been decided by the company. Managers
should analyse various aspects related to expectations of employees. This will help them in
understanding their workforce, further planning can be done in the company according to that
understanding which has been developed. Various motivational and process theories have also
been developed which assist companies in motivation of their employees. Path goal theory helps
leaders in understanding behaviour of organisation. Managing people is the most difficult task of
employers which can be performed in an effective manner with the help of development theories.
They are very helpful in increasing the overall motivation of staff members in the company.

REFERENCE
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