Organisational Behaviour Report: Tesco Culture and Leadership

Verified

Added on  2020/01/28

|21
|6424
|228
Report
AI Summary
This report provides an in-depth analysis of organisational behaviour within Tesco, examining various aspects of leadership, management, and employee motivation. It begins with an evaluation of leadership theories, including trait and behavioural theories, and assesses the impact of different managerial styles, such as authoritarian, democratic, and permissive approaches, on organisational effectiveness. The report further explores motivational theories like Maslow's hierarchy of needs and Herzberg's hygiene theory, illustrating how Tesco applies these concepts to enhance employee engagement and job satisfaction. Additionally, the report delves into the importance of organisational culture and structure, specifically focusing on Tesco, and its impact on overall effectiveness. It also covers innovation, creativity, and the effectiveness of teamwork and change management within the organisation. Finally, the report analyses different approaches to organisational decision-making, including risk and uncertainty management, and evaluates the effectiveness of decisions made by Tesco. This comprehensive analysis aims to provide a clear understanding of how organisational behaviour principles are applied in a real-world business context.
Document Page
Organisational
Behaviour
tabler-icon-diamond-filled.svg

Secure Best Marks with AI Grader

Need help grading? Try our AI Grader for instant feedback on your assignments.
Document Page
Table of Contents
INTRODUCTION...........................................................................................................................1
ACTIVITY 1....................................................................................................................................1
1.1 An evaluation of leadership theories.....................................................................................1
1.2 An evaluation of the impact of managerial styles on organisational effectiveness..............2
1.3 An analysis of how motivational theory can inform employee motivation .........................4
1.4 An analysis of theories relating to work relationships and interaction.................................7
ACTIVITY 2....................................................................................................................................9
2.1 & 2.2 Covered in ppt............................................................................................................9
3.1Analysing how organisation facilitating innovation and Creativity......................................9
3.2 Importance of learning in an organisation.........................................................................10
3.3 Evaluating Effectiveness of Team.....................................................................................10
3.4 An analysis of the effectiveness of change........................................................................11
ACTIVITY 3..................................................................................................................................12
2.3 An analysis of the culture and structure of Tesco and its impact on the organisation's
effectiveness..............................................................................................................................12
ACTIVITY 4..................................................................................................................................14
4.1 An analysis of different approaches to organisational decision making.............................14
4.2 An assessment of management approaches to risk and uncertainty in decision making....15
4.3 An evaluation of the effectiveness of organisational decisions in Tesco............................15
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................17
Document Page
INTRODUCTION
In the present era of globalisation and conceptualisation, every organisation is trying to
maintain standard norms, culture and workforce in order to attain the leading heights of success.
Organisational behaviour (OB) helps the company to sustain long in the hyper competitive
environment. It assists the corporation to gain an insight understanding about the activities and
nature of its employees within the corporate place (Kondalkar, 2007). Furthermore, OB plays a
vital role in encouraging its employees to work with dedication and commitment and also helps
to maintain strong interrelations within the organisation. OB can simply be described as the
study of individual and group performance within a company. It is observed by the organisation
either through internal perspective or external perspective.
In the competitive scenario, it has become a growing phenomenon to understand and
implement OB in an effective way. Doing this would help the company to enhance its work
environment and increase its overall productivity. As a result, the firm would be able to gain
global exposure in an effective way and within the standard time frame.
The present report highlights the basic concept of OB in the selected organisation, Tesco.
The report focuses on the leadership and management theories essential for the growth of an
individual in the organisation. Also it helps to gain in-depth learning about the importance of
organisational culture in the corporate environment and how it helps the said company to
effectively manage its business activities.
ACTIVITY 1
1.1 An evaluation of leadership theories
Leadership is the systematic process of motivating the group members in an effective and
impressive way which fills them with the feeling of commitment and loyalty towards their work.
Doing this helps the company to easily achieve the success and create competitive edge in the
global corporate economy (Robbins and et.al., 2013). It therefore, becomes a mandatory
phenomenon to implement effective and vibrant leadership theories within the workplace in
order to create positive and healthy environment which leads the company towards the direction
of achieving success in the competitive economy. Undertaking impressive leadership theories
will help Tesco to build strong coordination and cooperation within its team members which will
help them to work together to achieve the common set of goals in an effective way. Apart from
1
Document Page
this, with the help of expert guidance, the group members will be able to rectify their mistakes
and work efficiently to achieve the goals of the company. Leadership theories also plays a crucial
role in motivating the employees and filling them with the sense of trust, loyalty and
commitment towards their work.
There exist tremendous leadership theories which Tesco can undertake in order to gain
organisation's success. Some of such theories are discussed as below- Trait theory- It dictates that individual come out as a leader across different tasks and
situations; important individual leadership characteristics generally include skills,
intelligence, extroversion, adjustment, conscientiousness and self-efficacy. This theory
lays significant concern over the personality, physical, intellectual or social traits in order
to differentiate non leaders from leaders (Wood and et.al., 2010). The basic leadership
characteristics includes the desire to lead, energy and ambition, integrity and honesty
along with self confidence. However, the said theory possess no clear evidence of the
cause and effect relationship of traits and leadership.
Behavioural theory- It is contrary to the trait theory. It explains leadership on the basis of
what they do, whereas trait theory describes it in terms of what they are. As per this
theory, leadership is the result of impressive and effective role action. The essence of
leadership is reflected by an individual's act rather than his/her traits. This is a systematic
and effective research strategy undertaken by Tesco which emphasizes on the behaviour
of the leader which is measurable. The following theory broadly includes Autocratic,
Laissez-faire and democratic leadership styles in an impressive way.
1.2 An evaluation of the impact of managerial styles on organisational effectiveness
Implementing an effective and appropriate management style is essential for the
company's success. It is often used to reflect the management working and functions in a
systematic way. Managerial styles is described as a set of principles through which the
management of the company capitalizes on the skills and abilities of its entire workforce. It is not
concerned with the overall procedure of doing a particular task but it focuses on the total
framework of the organisation in an appropriate way. Managerial style is a systematic way of
corporate life conducting its operations throughout the organisation thereby permitting an
executive to trust on the initiative of the employees of the corporation (Suppiah and Singh
Sandhu, 2011).
2
tabler-icon-diamond-filled.svg

Secure Best Marks with AI Grader

Need help grading? Try our AI Grader for instant feedback on your assignments.
Document Page
Effective and exotic management style reflects the scope to which a leader progressively
and continually directs and leads the employees towards the set destination. It is a systematic
approach of accomplishing the heights of success by transforming the available resources into
high quality and best outcome through the effective managerial functions of Tesco. The said
company considers management style as one the most distinctive approach of making relevant
decisions, formulating and implementing strategic vision and setting goal to beat its line of
competitors in the fast changing environment.
There are several types of managerial styles undertaken by the managers of Tesco in an
impressive and effective way. Some essential styles are explained below- Authoritarian management style- Under such kind of management style, the leader
formulates certain policies and norms and implements it within the workplace without
involving the subordinates and employees in the decision making scenario of the
organisation. This style is implemented by Tesco when it is facing various challenges in
the corporate world and does not get sufficient time to involve employees in the decision
making process of the company. Under such a situation, the management of the company
only give commands to its sub ordinates to get the task done on the given time frame.
This style creates negative impact on the mind of employees and forces them to quit the
job as they are least interested in doing the job with so much burden. However, this style
brings positive results for the company which helps it to attain global exposure in the
hyper competitive environment (Inesi and et.al., 2011). Democratic/ Participative management style- According to this managerial style, the
said company undertakes the core involvement of employees in the decision making and
problem solving process of the organisation. Doing this benefits the organisation to create
a strong sense of trust, loyalty and commitment within employees towards their work.
This helps Tesco to attain the highest level of employee job satisfaction and also allows
to minimize its overall employee turnover.
Permissive management style- The said style lays its significant concern over the
employees and make use of their decisions which helps Tesco to bring innovations and
quality productions in a fascinating way. The subordinates and employees are get valued
and the management of the company treat them as core asset for the business rather than
cost. This management style focuses on implementing effective employee engagement
3
Document Page
techniques in order to retain the best employee within the workplace which increases the
overall productivity and performance of the mention company in the tough trading
environment.
All such management styles creates a positive impact on the organisation. It increases the
effectiveness and efficiency of Tesco in the following manner- Increased productivity- The said company provides its employees with exotic
opportunities to take part in decision making process which helps them to perform the
best to achieve the set target (Butler and Rose, 2011). Doing this helps the corporation to
enhance and increase its overall productivity in an effective way. Committed employees- Such management styles impressively motivates them and helps
them to attain a strong sense of commitment and loyalty towards their tasks.
Achieving the objectives- It also helps the company to closely accomplish the set targets
within the standard time frame and assist the company to maintain competitive edge in
the new international market.
1.3 An analysis of how motivational theory can inform employee motivation
Undertaking a vibrant and fascinating motivational theories will no doubt helps the
company to gain positive and wide exposure in the trading environment. Motivational theory
generally reflects the study of various elements of motivation which helps the employee to gain
job satisfaction at the highest level. It also helps the Tesco to retain the best and eligible
employee in the workplace thereby reducing its staff turnover. Motivational theories act as a
backbone to the organisation. In order to sustain long in the hyper competitive environment, the
company makes the best use of motivational theories which results in an overall increase in
productivity and performance of business operations in the global corporate world.
Some motivational theories which helps Tesco to achieve the heights of success are
discussed below-
Maslow's hierarchy need theory- This is the most significant theory used by Tesco. The
theory lays considerable concern over various needs of an individual within the
workplace. It then takes effective measures to fulfil such needs and requirements in an
impressive way which helps the company to meet highest level of employee job
satisfaction and job enjoyment (Nair, 2010). Various needs and requirements of
4
Document Page
employees in an organisation is reflected through the mention diagram in a systematic
way-
From the above diagram it can be seen that Tesco focuses on all such needs in the
following manner- Physiological needs- The company satisfies such needs by providing them with the
necessities of food, cloth and shelter in an appropriate way. Safety needs- After satisfying the basic needs of an individual, the company thereafter
put its efforts to provide a safe, healthy and secure work environment which creates
positive impact on the minds of employees. Love and belonging needs- The said organisation lays concern over rendering friendly
work atmosphere and considers its employees as the asset of the company rather than
5
Illustration 1: Maslow's need hierarchy theory
(Source : Robert and Josse, 2007)
tabler-icon-diamond-filled.svg

Paraphrase This Document

Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
Document Page
cost. The company focuses on providing best work culture where employees are valued
for their work (Sharp, 2008). Esteem needs- After satisfying the above needs, Tesco render its employees with various
incentives and promotional schemes which helps its workers to satisfy their esteem
needs. The company provides its staff with various opportunities to gain prestige status
and recognition within the workplace and the society as well.
Self actualization needs- The cited firm allows the employees to achieve the real heights
of success in their personal life (Tsai and Wu, 2010). It promotes the employee to gain
exposure in the competitive scenario thereby fully satisfying the self actualization needs
of an individual within the organisation.
By satisfying all such needs, Tesco is clearly able to motivate and encourage its
employees to work hard towards the common goal of achieving organisation's success in an
effective and exotic way. It also helps the employees to work with proper coordination and
cooperation to get the target done in standard time format.
Herzberg's Hygiene theory- According to this theory, Tesco lays significant concern
over various hygiene (also called as de-motivators) and motivational (also called as
motivators) factors which either forces the employee to quit the job or helps employee to
seek motivation and produce the best outcome. A detailed learning of such theory is
explained through the following diagram-
6
Document Page
By giving significant attention on all such factors, the said company is easily able to
reduce its overall staff turnover and increase its productivity. The company is also able to
produce cost effective results and implements effective employee engagement techniques in
order to retain the best employee within the workplace (Suppiah and Sandhu, 2011).
1.4 An analysis of theories relating to work relationships and interaction
There are mainly four important theories which relates to work relationships and
interaction. Tesco emphasises on all these theories to develop and maintain an effective and
impressive work environment which motivates the employees to work together in full
cooperation and coordination with each other to accomplish the common goal of the company in
a fascinating way (Shah and Ghulam Sarwar Shah, 2010).
Theories relating to work relation and interaction are discussed below-
7
Illustration 2: Herzberg's motivational theory
(Source: Riding and Rayner, 2013)
Document Page
Social Exchange theory- The basic concept of this theory is based on the ground of give
and take relationships. It focuses on the learning of social behaviour within the
workplace. The theory describes the relationship of an individual with some other person
in the organisation on the following perceptions-
The balance between what an individual puts into the relationship and what he
gains out of it.
The type of relationship he deserves in the workplace.
The possibilities of getting a better relationship with some other person in the
company.
With regard to such a fact, Tesco has designed a well structured format in deciding and
examining the satisfaction level of employees within the group in which they are allotted to work
efficiently (Tosi, and Pilati, 2011). The brief description of such a format is explained below-
OL > CL Satisfied with the team
OL<CL Dissatisfied with the team
OL>CL(alt) Remain in the team
OL<CL(alt) Leave the team
Here
OL reflects the outcome level of an employee (Rewards- costs)
CL reflects the comparison level ( Subjective standard)
CL(alt) reflects the comparison level of alternatives (CL of Next- Best
Alternative)
With the help of such a structure the said company is easily able to analyse the
satisfaction and enjoyment level of workforce within the organisation. By clearly analysing the
situations in an appropriate way, Tesco will select the behaviour which seeks to maximise the
profit in an impressive way (French and et.al., 2012).
Uncertainty Reduction theory- It proposes that uncertainty arises because of new and
poor relationships within the organisation. The concerned theory lays significant focus on
building strong communication channels to reduce uncertainty and develop better results
in the light of organisation's success. In context with the present case scenario, Tesco
8
tabler-icon-diamond-filled.svg

Secure Best Marks with AI Grader

Need help grading? Try our AI Grader for instant feedback on your assignments.
Document Page
emphasises on establishing identifiable strategies in order to develop powerful
communication channels across the organisation. Doing this helps the company to reduce
the level of uncertainty and sudden downfall in the competitive economy.
ACTIVITY 2
2.1 & 2.2 Covered in PPT
3.1Analysing how organisation facilitating innovation and Creativity
The era of rapid development is endowed with the slew of advancements taking place in
the technology. There has been significant changes seen in the scenario of the market position. In
order to establish the prominent position in market place, the organisations are supposed to bring
creativity and uniqueness in their products and services to satiate the needs of customers in the
better way (Yousefpour, and et.al., 2012). Realising the need of this Tesco has developed a
department referred as research and development to bring frequent innovations and creativity. In
this way it is able to betterment in all operations. Tesco has adopted certain measures through
which it has facilitated the innovation and creativity among employees and the overall working
of the organisation.
Recruitment: In an organisation it a crucial part. Organisations are supposed to hire the capable
employees from the pool of applicants (Dartey-Baah and Amoako, 2011). Tesco adopts the
rigorous method for recruitment and selection which is processed through the series of
interviews with different mangers. In this way, strengths and capabilities of employees are
identified. It enables them to know the employees possessing creativity and innovative skills'
extent. Further, Tesco embraces diversity hence it appoints people belonging to different
backgrounds.
Internal Communication: The degree of communication level in an organisation plays vital role
in determining the use of innovative and creative methods in an organisation. If there is ood level
of exchange of ideas and beliefs among the employees they are able to express their views more
appropriately. Further, it enhances the critical thinking level among the employees. Tesco has
maintained the friendly and resourceful environment that encourages employees to communicate
between vertical and horizontal hierarchy in smooth and productive manner.
Information access: In the era of advancement, technology plays vital role in the enhancement
of efficiency level of an organisation (Chiboiwa, Chipunza and Samuel, 2011). In that respect
9
Document Page
Tesco leverage the benefit of the latest technology and inculcate them in the organisational
operations. Tesco, has adopted the unique method to bring innovation in the organisation such as
through greater freedom in information access. It makes the employee with better acquisition of
information through liberal access to internet.
3.2 Importance of learning in an organisation
There is fast pace growth in the market conditions, with continuous development and
advancements. In order to sustain in the market with better efficacy it is essential to bring
continuous up-gradation in the efficiency and knowledge level in the organisation. Tesco has
benefited lucratively by adopting this process n their organisation through Apprenticeships,
development sessions and training programs. Better responding to External Pressure: Continuous learning makes the organisation to
deal with the external shocks and emergency situation in appropriate way. With the
development of critical thinking employees are able to derive effective solutions. Improve quality of services: With the acquisition of knowledge, Tesco brings
improvements in quality of services. It enables the learning about inculcation of the latest
process and removal of flaws. Operation of each department get improved in the
significant amount having its spill over effects on other operations as well. Having better knowledge of customer requirements: It makes the better understanding
of market scenario which makes the knowing of customer's needs and requirements in
more precise manner. Bring innovation and creativity: When employees know different ways to deal with the
situation and slew of process to function a particular task, they are able to provide the
innovative and creative solutions to the organisation.
Improves corporate image: When company is dynamic in nature, the corporate image of
organisation increases and makes the greater consolidation of suppliers and trading
partners (Aldrich, 2007). Tesco has been recognized as the organisation with continuous
development.
3.3 Evaluating Effectiveness of Team
An organisation function with the integration of the efforts made by the group of
employees. Organisation divided into different segments work as a team to accomplish the goals
and targets. It strives to achieve the objectives and mission set in collaborative manner. Tesco
10
Document Page
having different department functions in an integrated manner as a team. The team working
oftesco is evaluated on different rounds such as performance of the organisation, the degree of
communication practices, operational efficiency and through using quantitative tool such as
Mayo High performance team work scale.
Performance of an organisation: Employees striving to achieve the organisational goals and
targets work in a team. Hence, in order to assess the quality of team working practiced in an
organisation the effective measure is to monitor the performance of the organisation. It gives
relatively precise framework of the coordination among employees. From the emperical dat and
other statistics it sis found that Tesco is growing with the very fast pace. Such as in terms of
revenue it is the second largest organisation in the world.
Communication practices: Effective team work is established through good communication
level among the employees. In order to assess the team work practising at the selected
organisation the extent of interaction is assessed at the organisation between both the vertical and
horizontal hierarchy (Amo, 2006).
Operational efficiency: When the productivity and efficiency of organisation is at high rate it is
inferred that there is good coordination among the employees striving towards the attainment of
the goals' ad targets. In that respect the individual assessment is made about the efficiency level
of each department. From that it is inferred that tesco is lagging behind in maintain the
operational excellency at work place.
Mayo High performance team work scale: It is the quantitative approach to figure out the
existence of effective team work. In this there is the questionnaire which is filled by employees.
In this extent of coordination is judged on different parameters covered by the tool.
3.4 An analysis of the effectiveness of change
In order to bring competency with the variations occurring in market conditions it is
imperative for an organisation to bring changes in their structure and other aspects. In that regard
Tesco has brought changes in the organisation in four different dimensions that are focus,
process, leadership and reward system. Targeting these four aspects organisation is able to bring
change in the effective manner. For instance, it has shifted its focus from profit motives to
increment in organisational capabilities, process became experimental and evolving in nature,
rewards to the employees are granted on frequent basis and lastly more participation is inculcated
in leadership style (Doloriert, Analoui and Sambrook, 2013). To assess the effectiveness in
11
tabler-icon-diamond-filled.svg

Paraphrase This Document

Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
Document Page
change three S frameworks of evaluation is used which analysis it on the basis of three
parameters that are strategy, system and staff.
Strategy: It evaluates the effectiveness in the change came in strategic formulation and policies
adopted. To process this the framework is assessed on the grounds of its effectiveness and the
area of coverage. When the strategies are formulated in an integrated manner it gives better
results Otherwise there are more chances and possibilities of failure.
Staff: The change is see through the changes It is done with the comparison made between the
former and current results and performances of the organisation. It is assessed both in qualitative
and quantitative manner. It is inferred that changes are proved to be successful for tesco
System: In this the smoothness of functioning along with the connectivity existing
among the different operations is assessed which has resulted that there is the need
of improvement in it.
ACTIVITY 3
2.3 An analysis of the culture and structure of Tesco and its impact on the organisation's
effectiveness
Culture is an integral aspect of an organisation. It reflects the personality of the company
in the hyper competitive international market. An impressive culture helps the corporation to
increase its productivity and reduce its overall staff turnover. Tesco possess a very supporting,
welcoming and friendly work culture. It helps the company to meet the highest level of employee
job satisfaction and job enjoyment. It therefore creates a positive impact on the organisation's
effectiveness and efficiency. The management of the company keeps a continuous check on the
measurements and control arrangements in order to monitor and observe the competence of the
employees and the managers. Strong communication channels and systematic meetings at each
level symbolizes a vibrant internal environment (Dwivedi, 2001). Because of such exotic culture
of the organisation, the said company is effectively able to streamline its business activities and
impressively control the operations.
Apart from its vibrant culture, Tesco also have an effective organisational structure which
leads it towards the direction of achieving success. Because the company is a large sized
organisation consisting of various number of organisational level and tremendous staff, it follows
12
Document Page
a hierarchical structure to closely accomplish the set goals in an effective way. Each level within
the said company is owned and controlled by one person. The hierarchical structure basically
reflects the working of business in a systematic way where there is one superior who controls the
employees under him in a result oriented way. The mention diagram gives a beautiful
understanding of the organizational structure of Tesco-
Such an impressive and effective organisational structure helps the employees of the said
company to precisely and clearly understand the activities they need to perform in order to get
the work done in an appropriate way. It creates a significant impact on the overall effectiveness
of the organisation and helps the workers to motivate in order to achieve the organisation's
success. Such a structure benefits the staff to get a deep understanding about their individual
roles and responsibilities in the workplace which helps to increase the overall productivity.
Furthermore, the mention company is able to attain competitive edge in the tough trading market
economy.
13
Illustration 3: Hierarchical structure of Tesco
(Source :Luthans, 2011)
Document Page
ACTIVITY 4
4.1 An analysis of different approaches to organisational decision making
Tesco makes use of effective and impressive decision making approaches in order to
attain the heights of success within the standard time frame. Some important decision making
approaches adopted by the said company are explained below-
Rational approach- It is a step by step and systematic process of making crucial
decisions in the line of acquiring the objectives of the company. It is based on the
assumption that the company is managed and controlled by the decision-makers who
possess complete and relevant information and are absolutely determined with the
objectives of the company (French, 2011). The basic steps undertaken by Tesco in
conducting a rational approach of decision making are listed below-
Identify the situational objective
Examine the problem
Determine the type of decision (programmed or non programmed decisions)
Generate the course of alternatives
Evaluate the alternatives
Select the best alternatives
Implement the course of action
Finally, control and monitor the plan
With the help of this approach the decision makers makes a strategic decision in a
sequential and logical manner. The insight analysis of various alternatives assist him to select on
the ground of relevant information rather than on the personal judgements or emotions.
However, the said approach faces the challenge of having improper or irrelevant information
with the managers which negatively affects the decision making process of the mention
organisation (Jokinen, Brewster and Suutari, 2008).
Behavioural approach- Using such an approach for decision-making process forces the
decision-maker to make decisions on the ground of bounded rationality. It restricts the
inputs to the overall process of decision-making and emphasizers the decision maker to
consider only two or three alternatives because of time constraint (Gronn, 2009). The
decisions are basically made on the basis of personal logic and biasses. Therefore, this
14
tabler-icon-diamond-filled.svg

Secure Best Marks with AI Grader

Need help grading? Try our AI Grader for instant feedback on your assignments.
Document Page
approach is considered as less significant by Tesco as it results in disputes among the
employees and the management of the company.
4.2 An assessment of management approaches to risk and uncertainty in decision making
Tesco undertakes the major three approaches to manage its risk and uncertainty while
taking any major decision. The three most essential approaches used by the company are
explained below- Top-down multi-pass approach- According to this process, the top management of the
company starts the procedure by gaining deep understanding about the project. It then
makes decisions by considering the risk of the overall project in a rational manner. It
takes into consideration the major risk questions which may arise in the decision-making
process of the company. The company also undertakes the use of effective and
appropriate risk management techniques in order to answer the key risk questions. These
techniques are essentially used to modify decisions in order to provide a fascinating
shape to the project solution (Hebb, 2002). Quantitative risk based forecasting – By using such an approach, the management of the
said company lays significant concern over combining the implications and results of all
the risks in order to predict the overall risk arising from such a decision. With the help of
this approach, the organisation is able to generate confidence and committed forecasts in
an effective way. This model is also applicable for “what-if” scenario of the company.
Risk register- This is one of the most easiest and flexible approach to manage the risk
and uncertainty in the decision making process. Here the said company identifies the
major risk factors and make the list of all such factors and finally enters them into a risk
register for assessing the risk and taking effective measures to properly plan and execute
the decisions in the lights of achieving organisation's objectives.
4.3 An evaluation of the effectiveness of organisational decisions in Tesco
Effective decision making is crucial for the company. It helps the organisation to attain
global exposure in an exotic way. Making and implementing a strategic decision helps the
company to easily attain the success and makes competitive edge in the global international
market. The effectiveness of organisational decisions in Tesco are explained below-
15
Document Page
Strategic decision helps the management of the company and the employees to work in
proper coordination and cooperation in the line of achieving common set of
organisational goal (Hess, Jepsen and Dries, 2012).
It helps to build strong interpersonal relations within the company.
Also, with the help of an appropriate and systematic decision, the company is able to
increase its overall level of productivity and enhance its business operations in an
effective way.
Furthermore, it benefits the employee in a manner which satisfies the overall needs of an
individual within the workplace. It also provides an aid to the company to reduce its staff
turnover and retain the best employee for generating high quality results in the
competitive environment.
CONCLUSION
From the above report it can be concluded that Tesco implements an appropriate
organisational behaviour in its workplace. The report helps to gain an in-depth learning about the
crucial aspects of leadership theories along with the management styles adopted by the said
company in order to maintain positive work environment. The report also helps to gain
understanding about the work culture and overall structure of Tesco in an impressive way. From
going through the above report, it can also be concluded that the mention company implements
tremendous techniques of making strategic decisions in the line of achieving organisational
objectives. The report also focuses on various preventive measures taken by the company in
order to effectively control and manage its overall risk.
16
Document Page
REFERENCES
Books and Journals
Aldrich, H., 2007. Organizations and Environments. Stanford University Press.
Amo, B. W., 2006. The influence from corporate entrepreneurship and intrapreneurship on
white-collar workers' employee innovation behaviour. International journal of innovation
and learning. 3(3). pp.284-298.
Bissell, G. and Dolan, P., 2012. Organisational Behaviour for Social Work. Policy Press.
Bratton, J. and et.al., 2010.Work and organizational behaviour. Palgrave Macmillan.
Butler, M. and Rose, E., 2011. Introduction to organisational behaviour.
Chiboiwa, M.W., Chipunza, C. and Samuel, M.O., 2011. Evaluation of job satisfaction and
organisational citizenship behaviour: case study of selected organisations in Zimbabwe.
African Journal of Business Management. 5(7). pp.2910.
Cloud, R. C., 2010. Epilogue: Change leadership and leadership development. New Directions
for Community Colleges. 3(149). pp.73-79.
Dartey-Baah, K. and Amoako, G.K., 2011. Application of Frederick Herzberg's Two-Factor
theory in assessing and understanding employee motivation at work: a Ghanaian
Perspective. European Journal of Business and Management. 3(9). pp.1-8.
Doloriert, C. H., Analoui, B. D. and Sambrook, S., 2013. Leadership and knowledge
management in UK ICT organisations. Journal of Management Development. 32(1). pp.4
– 17.
Dwivedi, R. S., 2001. Human Relations and Organisational Behaviour. Macmillan.
French, R., 2011. Organizational Behaviour. John Wiley & Sons.
French, S.D.and et.al., 2012. Developing theory-informed behaviour change interventions to
implement evidence into practice: a systematic approach using the Theoretical Domains
Framework. Implementation Science. 7(1). p.38.
Gronn, P., 2009. Leadership configurations. Leadership. 5(3). pp.381-394.
Hebb, O. D., 2002. The Organization of Behavior: A Neuropsychological Theory. Taylor &
Francis.
Hess, N., Jepsen, D. M. and Dries, N., 2012. Career and employer change in the age of the
‘boundaryless’ career. Journal of Vocational Behavior. 81(2). pp.280-288.
Inesi, M.E. and et.al., 2011. Power and choice their dynamic interplay in quenching the thirst for
personal control. Psychological Science. 22(8). pp.1042-1048
17
tabler-icon-diamond-filled.svg

Paraphrase This Document

Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
Document Page
Jokinen, T., Brewster, C. and Suutari, V., 2008. Career capital during international work
experiences: Contrasting self-initiated expatriate experiences and assigned expatriation.
The International Journal of Human Resource Management. 19(6). pp.979-998.
Luthans, F., 2011. Organizational behaviour: An evidence-based approach. New
Nair, S.R., 2010. Organisational Behaviour (text & Cases). Himalaya Publishing House.
Riding, R. and Rayner, S., 2013. Cognitive styles and learning strategies: Understanding style
differences in learning and behavior. Routledge.
Robbins, S. and et.al., 2013. Organisational behaviour. Pearson Higher Education AU.
Robert, D. and Josse, D., 2007. Signaling and screening of workers’ motivation. Journal of
Economic Behaviour & Organization. 62. Pp. 605–624.
Shah, N. and Ghulam Sarwar Shah, S., 2010. Relationships between employee readiness for
organisational change, supervisor and peer relations and demography. Journal of
Enterprise Information Management.23(5). pp.640-652.
Sharp, T. P., 2008. Job satisfaction among psychiatric registered nurses in New England. Journal
of Psychiatric and Mental Health Nursing. 15(5). pp.374-378.
Suppiah, V. and Sandhu, S. M., 2011. Organisational culture's influence on tacit knowledge
sharing behaviour. Journal of Knowledge Management. 15(3). pp.462 – 477.
Suppiah, V. and Singh Sandhu, M., 2011. Organisational culture's influence on tacit knowledge-
sharing behaviour. Journal of knowledge management.15(3). pp.462-477.
Tosi, L. S. and Pilati, M., 2011. Managing Organizational Behaviour: Individuals, Teams,
Organization and Management. Edward Elgar Publishing.
Tsai, Y. and Wu, S.W., 2010. The relationships between organisational citizenship behaviour,
job satisfaction and turnover intention. Journal of clinical nursing. 19(23‐24). pp.3564-
3574.
Wood, J. and et.al., 2010.Organisational behaviour: Core concepts and applications. John Wiley
& Sons Australia, Ltd.
Yousefpour, R. and et.al., 2012. A review of decision-making approaches to handle uncertainty
and risk in adaptive forest management under climate change. Annals of Forest Science.
69(1). pp.1-15.
Online
Kondalkar, G. V., 2007. Organizational Behaviour. [PDF]. Available through:
<http://www.iibms.org/pdf/Ebooks/Organizational%20Behaviour.pdf>. [Accessed on 12th
April 2016].
18
Document Page
19
chevron_up_icon
1 out of 21
circle_padding
hide_on_mobile
zoom_out_icon
[object Object]