Organisational Culture: Case Studies of Tesco, Hilton, and BA

This report provides a comprehensive analysis of organizational culture, focusing on its significance in employee motivation and business success. The report begins with an introduction to the concept of organizational culture and the importance of maintaining a positive environment. It then presents primary research conducted through interviews with employees and managers from Tesco, Qbic Hotel, and British Airways. The report explores the questionnaire used in the primary research. The report then delves into Edgar Schein's model of organizational culture, outlining the three levels: artifacts and symbols, espoused values, and basic underlying assumptions. Furthermore, the report examines different types of organizational culture, based on Handy's model, including power, role, task, and person cultures, and how these cultures are applied in Tesco, Hilton, and British Airways. The report concludes by highlighting the importance of selecting the appropriate type of culture to enhance employee satisfaction and contribute to the achievement of organizational goals. This report is contributed by a student and is available on Desklib, a platform providing AI-powered study tools for students.