Organisational Behaviour Profile: Culture, Power & Politics - M&S

This report provides an organisational behaviour profile of Marks & Spencer, a major British multinational retailer. It discusses the company's culture, politics, and power dynamics, highlighting the key beliefs and values that shape its social environment. The report examines different types of organisational culture, including role, person, power, and task cultures, and explores how organisational politics and power influence employee behavior and decision-making. Leadership within Marks & Spencer is analyzed, noting the use of a democratic leadership style to encourage employee involvement and motivation. The management practices are also discussed, emphasizing the use of various skills and techniques to motivate employees and improve productivity. The report references several academic sources to support its analysis of Marks & Spencer's organisational behaviour.

Organisational
Behaviour

Profile of chosen organisation
The organisation that is chosen for current task is Marks and Spencer that is a
very well-known and one of the most major British multinational retailer that
is having its headquarters in London, England, along with specialisation in
selling clothing, home products and food products, mostly of its own label. The
current presentation comprises of a discussion about the culture, politics and
power that prevails and exits within Marks and Spencer Company.

Marks and Spencer
Marks and spencer is a well-known and major retailer which sells and operate and in
various product comprises of men and women cloths, accessories, footwear, night wear and
many others products. Marks & Spencer tend to follows the competitive form of the pricing
strategy as its main marketing mix strategy for all the product within its portfolio. Further,
Marks & Spencer is a global company that is operation as an international brand and also
having more than1000 stores which are currently operating in the more than 50 countries of
the world.

Organizational Culture
It ahs been analyzed that the organizational culture basically indicates about the key belief and values of a
firm that are prevailed and assumed within a company presenting about the key aspect of social
environment and interaction. The main form and types of organizational culture comprises of:
• Role culture
• Person culture
• Power culture
• Task culture

Organisational Politics
The term politics tend to reflect about the importance of the engagement within the political
affairs of a firm that indicates and reflects about the behavior and human interaction at the
workplace. Along with this, the organizational power also tend to reflects and present about the
various procedure as well as the mind set employees within the organisation. Within Marks and
Spencer company, the managers has adopted the Chantal’s characteristics which is setting a
positive personal as well as more structural and decisional structure of the firm to ensure
improved influence on the performance as well as the behaviour of teams and other individual.

Organisational Power
The organizational power is facilitating the presence of
having the capabilities of a firm that presents the affect
of the behavior as well as the attitude of an individuals
which they taken towards the stakeholders that tend to
control all the activities that are being undertaken by the
authority and also affects the decision within a firm.

Leadership within Marks and Spencer
company
The term leadership is mainly reacted and associated with the art of influencing and
effectively directing a group of people towards achievement and accomplishment of
some common goals. It has been analysed and find out that the leaders of the Marks and
Spencer tend to make use of democratic form of leadership style that ensures and leads
to proper involvement and effective participation of each and every employee that plays
a vital role in enhancing the motivation and performance level of the employees.

Management within Marks and Spencer
The term management is mainly concerned with the series of all vital activities which comprises
of effective planning, proper designing of all the activities at the workplace in order to effectively
help the employees to organize their daily tasks in improved manner along with ensuring optimize
use of resources and other facilities. The Managers of Marks and Spencer are making use of
various skills and techniques to effectively motivate and direct its employees towards improved
productivity and higher performance level that comprises of effective communication, regular
perks and incentives along with providing effective training to employees.

References
• Haque, A., Fernando, M. and Caputi, P., 2019. The relationship between responsible leadership
and organisational commitment and the mediating effect of employee turnover intentions: An
empirical study with Australian employees. Journal of Business Ethics. 156(3). pp.759-774.
• Lindebaum, D., Geddes, D. and Gabriel, Y., 2017. Moral emotions and ethics in organisations:
Introduction to the special issue. Journal of Business Ethics. 141(4). pp.645-656.
• Naikar, N., 2017. Cognitive work analysis: An influential legacy extending beyond human
factors and engineering. Applied ergonomics. 59. pp.528-540.
• Nazarian, A., Atkinson, P. and Foroudi, P., 2017. Influence of national culture and balanced
organizational culture on the hotel industry’s performance. International Journal of Hospitality
Management. 63. pp.22-32.

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