Organisational Health and Performance Management at Tesco: A Report

This report provides a comprehensive analysis of Tesco's organizational health, focusing on various aspects of its operations and management strategies. It begins with an introduction highlighting the importance of organizational performance management and its application to Tesco, a British multinational grocery retailer. The report then delves into the analysis of Tesco's existing organizational performance management system, examining key elements such as strategic planning, communication with stakeholders, and risk management. It also explores quality management and improvement initiatives, customer and client perspectives, and people perspectives, including human resource management practices. Furthermore, the report assesses Tesco's financial performance and identifies potential implementation issues. Based on the analysis, the report offers recommendations for improvement, emphasizing the use of organizational performance management tools and techniques to enhance employee values and skills, and ultimately, achieve organizational goals. The report concludes by summarizing the key findings and recommendations, underscoring the significance of these strategies for Tesco's continued success.

Managing organisational
health

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK...............................................................................................................................................1
Analysis of Existing Organisational Performance Management System...................................1
Recommendation ............................................................................................................................5
CONCLUSION................................................................................................................................5
REFERENCES ...............................................................................................................................6

INTRODUCTION
For a business organisation it is very important to build values for their objectives and
goals through effective tools and techniques. This is a strategic analysis tool in which
management build values of their employees. In this process performance management is use to
improve values of individual employees through monitoring, analysis and controlling process.
This technique will helping to increase performance of employees and provide organisational
effectiveness (Cascio, 2018). This project report is based on Tesco which is a British
multinational grocery retailer organisation. This company was founded in the year of 1919 by
Jack Cohen. This report includes organisational performance management, communication
performance and risk management process. It will defining quality management, financial
performance and customers or clients perspectives as well. At last it will determining people
perspectives and implementation issues.
TASK
Analysis of Existing Organisational Performance Management System
Organisational performance is management tool and technique which is used to build
values of employees in a firm. Through this process they can easily attain their business
objectives in appropriate manner. There are different elements are determine which is based on
performance management system such as -
Organisational performance management - This is a effective business tool which is
uses to attain business objective in specific manner. It is used to translating objectives into
desired results. Tesco's performance management process is not only focusing on individual
employee's performance but also on overall workforces who provides their services to attain
business objectives in affective manner. For this process management staff of Tesco can use
different kind of tools and techniques that helping them to analyse appropriate skill and
performance of employees. This process requires effective strategy that includes various steps as
performance analysis, monitoring and providing effective training and learning to employees to
attain higher business objectives easily. Strategic planning is basically a critical step that used to
build level of firm and workers easily (Alexander, 2014). Through this management and other
level employees of Tesco can easily produce fundamental efforts and decision to reach on exact
goals easily. In this process some performance management tools and techniques can easily build
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values for employees as direct approaches about performance measurement, straightforward
approach toward own expectation, full focus on business objectives, build motivation in
employees and monitoring and controlling process. All these sources will helping to build values
for employees to getting higher benefits and future objectives easily.
Communicating performance to stakeholders – Communication management process
with stakeholder is not a easy task. In this project manager of Tesco needs yo build and create a
specific communication plan for their stakeholders. Through this process they can easily
communicate about their products and services that they want to offering to them in market.
Through this process they can easily spread awareness in market for their products and services
to attain higher business objectives easily. Build a specific plan more consistently is enable to ton
flow relevant information to their stakeholders easily (Reason, 2016). A effective
communication process in Tesco uses to mange expectation that helps to keep stakeholders
engaged easily. In this process, management staff of Tesco needs to provides effective
communication as crating appropriate plan to provides exact information to their stakeholder
about new plan and services that they want to exceed in market. After this they need to provide
exact information about key performance that use to determine appropriate success and risk that
involve in business. And at last it is requires to collaborate with stakeholders to keep engaging
with them to build values of them in organisational activities and procedures. In this process
stakeholders needs to be informed so for them project manager needs to create strategies that
build project communication with Tesco to attain higher business growth easily. All these thinks
will helping to provide effective values and quality services to customers easily.
Risk management – This is a specific term that uses by Tesco to identify or analyse
reduction of uncertainty in organisational functional and business activities easily. This process
is basically uses to build appropriate strategy that can easily reduce negative approach of
business. For this procedure is very important to analyse target that needs to attain in future by
Tesco. After this, it is required to analyse risk factors that can reduce its operational and
functional activity. All business activities are needs to create their own values in market but in
this risk factors are included that builds negative approach easily. For this Tesco needs to
understand how to manage theses activities in effectively to attain higher growth easily. All risk
of business needs to be manage to reduce conflicts and barriers easily (Borkowski, 2015). For
this Tesco can easily build specific strategic that help them to understand effective process and
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its impact on business approaches. This strategy is going to make effectiveness in organisation to
attempt all task and challenges easily. These type of strategies are create to provide specific help
to protect Tesco from external threats and other risky factors that can reduce their goodwill and
market values directly. To protect a firm from those factors and terms it is require to build
attention toward target market to grab all information easily. After this they can easily build
specific strategy to attempt business objectives without any barriers and negative approach. After
this it is important to implement them in business procedures effectively to grab all advantages
easily. It will help to provides guidance through internal and external research that allow Tesco
and its employees to compare their past risk to additional and for reducing its impact as well.
Quality Management and Improvement - It is a kind of approach that needs to build
values in market through Tesco's own products and services. This process is used to manage
quality of products and services to provides higher satisfaction to customers easily. This activity
is basically situated for organisation's products and their services that needs to includes higher
satisfaction of customers to attend organisational goals and objectives easily. This is
organisational performance management process that used to improve values of market demand
and customers values that can affect quality of services in appropriate manner (Abdelhak, 2014).
Through standard of variety and quality of process Tesco can increase or build needs and
demand in market easily. It is process that used to build effective services and quality approaches
in market easily. In quality management process, management staff of firm can easily improve
their services through specific analysis that provides information about market demand toward
quality products and specific features. In this process all improvement also taking place to
provide quality approach to customers easily. Advance technology and innovative ideas of
Tesco and their employees also taking place to provides quality services in market through
creative products and services that play a important role in firm.
Customer and Client Perspective - For competing in this highly competitive world,
TESCO company must focus on its clients and customer perspectives. Before launching any new
products or service in competitive marketplace, organisation should discuss with its customers
about what they want from TESCO products or service (Chartier, 2014). Company should create
a platform for discussions, where customers and clients exchanges their views, express their
concerns, suggest some solution and many more discussions happened at this platforms
regarding company products and service. TESCO formulate and implement a feedback and
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surveys system online and offline both about their products and services. Through this type of
feedbacks ans surveys systems, clients and customers both feel secured and easily expresses their
views an concerns with some suggestions which might help company in future in terms of
financially, market value as well as customer relationship. In addition with feedback and
communication system, Tesco should also focus on verification system about those feedbacks
which firm get in return from clients and customers. Because this enhance motivation level in
both client as well as customer and it is an good practice within organisation which improve and
investigate working performance of employees within organisation. This type of environment
within TESCO organisation will enhance company's financial growth, sales and profitability
with customer relationship.
People Perspective (HRM) - This is also most important and essential activity within
Tesco in which citizens perspective is the main factor on which organisation has to be focus and
implement in a fruitful manner (Ashforth, 2014). Review and feedback system within
organisation is very fruitful for run and govern an company in a more effective and efficient
manner. This type of system of Tesco, develops an platform between customers and company for
exchanging their views, sharing their concerns and finding solutions of problems related with
products and services. But evaluation of all reviews, feedbacks, surveys and questionnaires is
also very essential and crucial. Because through evaluation company will able to knew about
exact situation about peoples views. After evaluation process complete, Tesco will able to
conclude and formulate a concise report which helps company for making modification in their
existing strategies and policies as well as suggest for adopting new innovation and methodology
for making product and services more people friendly and attractive. This type of reviewing and
feedbacks system as well as evaluation of all documents and reports of feedback and review
system must be implemented continuously and consistently. This type system will create fruitful
and healthy environment within organisation which motivates employees and maintain customer
relationship in a much better form (Liebler, 2016).
Financial Performance – Financial performance of Tesco is very important to manage
quality of products ans its valuation in money related terms. This factors is related to accounts
and financial resources of Tesco that provides effective approach in market. It is supported on
organisations financial structure. This is involves all the business dealings and capital needs or
wants. They are provides brief information of their funds for manufacture and investment
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process. This is one most essential objective of a firm to get more income through their products
and services. Income of Tesco is all based on people of a country because they are the consumers
of goods. So it is all based on their purchasing power of their quality products. All these thinks
build belief of organisation through funds, reserve and other money related terms that build
values in market (Wager, 2017). It is a most effective process that helping Tesco to provides
quality products and services according customers demand through specific funds and reserves.
It is mostly used to negotiate all business activities to get high profit and reduce extra cost in
future.
Implementation Issues – These are related all business strategy that needs to implement
in business processes of Tesco. This interactivity are builds values of firm in market. Through
this process a form can easily adopt various changes that affect its operational and functional
activities easily. After that, Tesco need to take better alternative between them and this effect
should have to be what is right for each and every one. This primary actions are also attempt to
create good belief for them as well as supply larger ration in stiff which is fold their productivity
and services in market. These things will easily making values for Tesco and its products in
market to implement their business strategy in market.
Recommendation
As per this report it is suggested that, Tesco needs to use Organisational performance
management tool and technique that helping them to increase values of employees in market.
This recommendation is given to improve employees values and their skill to attain
organisational goals easily. Tesco needs to analyse their employees working capacity to provide
them specific training to develop their ability. These kind of approaches also used to improve
quality of products and their services to provide higher satisfaction to customers easily. It is
suggested to this organisation to improve quality and implement all these procedure their
business issues.
CONCLUSION
As per this above report it has been concluded that organisational performance
management is a quality approach that needs to build quality of employees and their skills as
well to attain organisational goals easily. This report is based on Tesco which is a British
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multinational grocery retailer organisation. Report is represent organisational performance
management, communication performance and risk management process.
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REFERENCES
Books and Journals
Cascio, W., 2018. Managing human resources. McGraw-Hill Education.
Alexander Haslam, S., 2014. Making good theory practical: Five lessons for an applied social
identity approach to challenges of organizational, health, and clinical
psychology. British Journal of Social Psychology, 53(1), pp.1-20.
Reason, J., 2016. Managing the risks of organizational accidents. Routledge.
Borkowski, N., 2015. Organizational behavior in health care. Jones & Bartlett Publishers.
Abdelhak, M., Grostick, S. and Hanken, M.A., 2014. Health Information-E-Book: Management
of a Strategic Resource. Elsevier Health Sciences.
Chartier, Y. ed., 2014. Safe management of wastes from health-care activities. World Health
Organization.
Ashforth, B.E. and Reingen, P.H., 2014. Functions of dysfunction: Managing the dynamics of an
organizational duality in a natural food cooperative. Administrative Science
Quarterly, 59(3), pp.474-516.
Liebler, G. and McConnell, C.R., 2016. Management principles for health professionals. Jones
& Bartlett Publishers.
Wager, K.A., Lee, F.W. and Glaser, J.P., 2017. Health care information systems: a practical
approach for health care management. John Wiley & Sons.
Cameron, E. and Green, M., 2015. Making sense of change management: A complete guide to
the models, tools and techniques of organizational change. Kogan Page Publishers.
Bryson, J.M., 2018. Strategic planning for public and nonprofit organizations: A guide to
strengthening and sustaining organizational achievement. John Wiley & Sons.
Borkowski, N., 2015. Organizational behavior, theory, and design in health care. Jones &
Bartlett Publishers.
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