Organisational Behaviour Report: IKEA, Culture, Power, Politics

This report provides an executive summary and an in-depth analysis of IKEA's organisational behaviour. It explores the impact of culture, power, and politics on individual and team behaviour, performance, and the overall working environment. The report examines IKEA's vision, mission, and objectives, and applies Handy's cultural model to understand the organisation's culture. It delves into the positive and negative impacts of organisational culture, including task, power, person, and role cultures. The report also considers the influence of workplace politics and its effects on employee motivation and performance. Furthermore, it discusses process and content theories of motivation, effective and ineffective teams, and the application of organisational behaviour philosophies and concepts within IKEA's business context. Finally, it highlights the importance of cultural awareness and its impact on organisational success.

Organisational
Behaviour

EXECUTIVE SUMMARY
Organisational behaviour is concern with those aspect which is related with managing,
supervising and governing personnel capability or behaviour in order to accomplish business
goal or objective in an efficacious or expeditious manner. This report signifies about impact of
culture, politics and power over firm working condition as well as on its potentiality in acquiring
increased level of productivity. Moreover, application of various theories or concepts regarding
motivating team members and in achieving establishment vision in an innovative or creative
style within prescribed time period.

Table of Contents
EXECUTIVE SUMMARY ............................................................................................................1
INTRODUCTION...........................................................................................................................2
TASK 1 .......................................................................................................................................2
P1. Identify how an organisation's power, politics and culture affect individuals and team
behaviour as well as their performance..................................................................................2
TASK 2............................................................................................................................................8
P2. How process and content theories of motivation and motivational techniques enable to
gain appropriate goals within the organisational behaviours.................................................8
TASK 3..........................................................................................................................................11
P3. Effective and ineffective team........................................................................................11
TASK 4..........................................................................................................................................15
P4. Philosophies and concept of organisational behaviour within the respective organisation
and business situation...........................................................................................................15
CONCLUSION..............................................................................................................................18
REFERENCE.................................................................................................................................19
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INTRODUCTION
Organisational behaviour refers to the field of study that directly influence groups,
individual and structure within the organisation. In order to applying appropriate knowledge for
improving the effectiveness within the company. On the other side, OB is one of the best
combination of management activities which focuses individual's behaviours by understanding
their overall needs and requirement in an effective manner. Therefore, it is known as the good
study and knowledgeable application by which people can make their own decisions by having
so many ideas to gain competitive advantages in a perfect way. This present report is based on
IKEA which is one of the best Swedish founded multinational group that sells and design ready-
made kitchen appliances and home accessories along with ready to assemble furniture etc.
Therefore, this is one of the best largest furniture retailer store that provide their services
worldwide (Ashenden and Sasse, 2013). It was formed in the year of 1943 by Ingvar Kamprad. It
is headquartered in the Delft, Netherlands. Furthermore, discussion will be based on influences
of power, culture and politics on the others behaviour within the organisational context. Along
with motivating individuals and understanding people like how that can cooperate with others.
Lastly, philosophies and concepts in relation with OB will get covered.
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TASK 1
P1. Identify how an organisation's power, politics and culture affect individuals and team
behaviour as well as their performance.
Organisation behaviour refers to the different types of activities for attaining goals and
objectives in an effective manner. Through this aspect, companies can get lots of knowledge
about various factors in order to understand overall nature of people. In context with IKEA, this
company was established in the year of 1943 in Netherlands. It refers to the multinational group,
which deals in ready to made home appliances and furniture within the 423 locations across the
world. Along with this company has vision, mission and objectives those are listed below:
Vision: The main vision of this respective organisation is to develop effective and better
day to day life for lots of people.
Mission: The mission of this company is to make better life of every individual by giving
them well designed and furnishing products at lower price.
Objectives: Main objective of this organisation is to provide large number of home
furnishing goods with better and durable quality with lower price by which people can easily buy
without any issues.
From the current scenario each and every firms are growing rapidly in order to gain their
objectives appropriately (Coccia and Cadario, 2014). Therefore, it can be a huge impact on
respective brand performance. So that IKEA needs to make unique strategies or tools to gain
overall profits within the competitive advantages. Along with, this firm applying unique tools by
which employees can get motivates at higher level. It has been analysed that every company or
organisation has very wide scope in which manager provides different guidelines, rules and
regulation, expectations to employees. With the help of this company can give attraction to
consumers towards their product by following appropriate culture in a competitive area of
marketplace.
Organization Culture
In order to better understanding of this topic Handy Cultural Model has been taken which
is very significant aspect for an organisation. It identifies that the working environment of IKEA
is very wide in which lots of people are working together to gain same goals. As per this, they
always ready to fulfil consumer’s needs and requirements in a different manner (Carlos Pinho,
Paula Rodrigues and Dibb, 2014). Apart from this, manager of this respective brand generally
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able to find issues to get better solution effectively. Therefore, it influences the people behaviour
in the company with a positive way.
The Impact of Organisation Culture
Positive impact: Culture changes the overall functions of leadership. On the basis of this
leaders always ready to share important things with their team members in order to make
appropriate decisions within the organisation. It also changes the mind set of employees towards
bringing some new improvements in their overall working process. Therefore, it is important for
IKEA to enhance performance level of employees.
Negative impact: As organisational culture is the total combination of various culture,
tradition, values and so on. Therefore, it is necessary for IKEA to opt various things in order to
make their organisation effective. If company will not follows these sort of culture in an
organisation that influence employees performance in a negative manner.
Task culture: It is an essential part of an organisation which shows in the particular
forms of team in order to address appropriate issues and problems in an effective manner.
Therefore, task is very effective thing between the team which helps employees to find out better
solutions for specific project (Vasconcelos, Gouveia and Kimble, 2016). In relation with IKEA,
manager always concentrates on employees presentation and learning skills by which they can
find out better solution to their particular issues and gain competitive advantages perfectly.
Power Culture: In the organisation, power culture always carried by leaders and
managers who can influence other people in a positive manner. According to this culture there
are certain rules and regulations which is based on the manager of an organisation in which
leaders and managers decides that how they can achieve their target and how they can give
direction to employees. On the basis of this employees can get ideas to make appropriate goals in
order to take effective decisions in a perfect way. In relation with IKEA, power is one of the
strong culture by which they can lead their employees and make unique strategies in an effective
manner. Therefore, this is very good for this respective organisation to make appropriate
decision in a perfect manner.
Person culture: In the overall activities of an organisation this culture is very effective
attractive because it is based on the superior to the company (Coccia, 2014). As per this
organisation can be exist in a simple way and influence people towards their work. On the other
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side person culture is the sum total of different individuals who happily complete their work for
the same company. In regards with IKEA, in this all employee's work together by which they can
enhance overall productivity and profits of firms.
Role culture: This sort of culture always based on the different rules and they are
controlled with everyone in an organisation in which people are responsible to understand
overall process. This culture can be defined by the person's positions within the organisational
structure. In context with IKEA, this culture develops the overall detailed of an organisation
which is known as the long chain of supply. By this employees of respective company can make
appropriate decision in which they can finish their roles within the given period of time. Along
with this, employees always able to take risk for accomplish their task appropriately. Therefore,
this culture is bureaucratic in nature.
From the above description it has been analysed that, power culture is followed by IKEA
in order to guide their employees in a right direction and fulfil their requirements on time.
Therefore, it influences the overall performance of individuals and team members within the
organisation. On the basis of this power culture employees can achieve appropriate goals and
objectives in an effective manner. It improves the working performance of employees and helps
them to increase their learning skills appropriately. Along with, there are some kinds of key
elements in context with organisation, those are mentioned in beneath:
Effect of culture-
Organisational performance: Generally it is related with the success of an organisation
in which different people plays their various roles in a perfect manner. Therefore, it influence the
culture of IKEA in a positive or negative manner. For betterment or future respective company
should make appropriate strategies by which they can achieve desired goals in a perfect way.
Job satisfaction: It refers to the employees content and satisfaction by which employees
feels that they are working in an organisation satisfactorily. On the basis of this they can increase
their working skills and overall growth which influence the company culture in a positive
manner. In IKEA it is necessary to fulfil employees needs and wants effectively.
Employee development: It is the method in which employees are able to get lots of
support from their team members as well as managers. By this they can enhance their knowledge
and skills. It affects the company culture positively or develop appropriate skills of employees.
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Employee motivation: It refers to the energy level of company's workers and employees
by which employees can get motivates and increase their overall ways to achieve organisational
goals perfectly. In context with IKEA they are motivating their employees day to day which
positively impact on the organisation.
Working quality: It is the method of work value which is delivered by individuals within
the organisation and team members as well. It also impact on the culture of IKEA in which
employees can manage their overall working performance and make different projects and
programmes efficiently.
Importance of cultural awareness:
It refers to the foundation of communication which generally involves in the ability to
take effective cultural values, perceptions and beliefs within the organisation. It is important for
IKEA to make relevant culture in the company for their employees by which they can work
accordingly and easily able to achieve their goals and objectives in a perfect way. Therefore,
culture awareness is much essential for each and every employees in the business entities. On the
basis of this, employees can get lots of knowledge or skills as per cultural information and makes
their organisation effective which enhance the firm's productivity or revenue.
The Impact of Politics
Politics is one of the common part of an organisation which generally decrease the
overall working productivity of firm that influence the overall functions of an organisation. With
in the management system of IKEA employees are not able properly to make their work
effective because of negative politics in the management. Therefore, overall results of negative
politics at workplace all fails the employees in order to achieving their appropriate goals and task
in the stipulated time frame. So that it directly impacts on the different functions and operations
of an receptive organisation appropriately. Apart from this it influence the management system
of IKEA which is used by higher authorities and they misused their power.
Positive impact: Workplace politics always beneficial for all team members. In relation
with IKEA, this is a very effective aspect by which people can interact with each other for better
understanding of legal rules and regulations in an effective manner. On the basis of this
management system of IKEA can develop effective working culture in order to enhance overall
working performance of employees in an effective manner.
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Negative impact: In an organisation politics is one of the measure issue which directly
influence the performance of employees in a negative way. Due to some issues in the
organisation employees can get face so many problems by which they are not able to focuses on
their goals.
The Impact of Power
In the current period of time every organisation have different kinds of leader and
managers who have the power to motivate their employees and allotted various task to them with
the specific time limit. On the basis of this employees can learn so many things like how they
can complete their task in the short period of time and so on. Therefore, power influence each
and every people in an organisation. By which company can achieve their targeted goals and
objectives in a appropriate manner. In order to make better power impact on individuals and
employees IKEA applying effective employees development, work quality programmes etc. with
the help of this employees can get better knowledge of working quality and new techniques
which is necessary for attaining appropriate goals. Therefore, it influence working ability of
employees in a positive manner.
Positive Impact: According to IKEA, power have very good impact on the employees or
team members as this company conducting different kinds of training and developing
programmes for increasing appropriate knowledge or skills to gain better outcomes within the
organisation.
Negative Impact: If IKEA will not follow the various kind of aspects for their employees
so that they can feel bad and not able to achieve their goals perfectly. It reduces the firms
productivity and sales effectively.
Reward power: It refers to the power which is based on the manager in order to give
different kinds of reward and benefits system to employees in a perfect way. Along with this
reward can be tangible or intangible. In reference with IKEA, manager always provide discounts,
holiday package and club membership to their employees as per their overall performance. It
enhances their working level in the company which influence other people also.
Coercive Power: It is the process to ability of managers and leaders in order to give
some instructions for employees towards their work. In reference with IKEA, leaders are using
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this power to operate their function in perfect way. On the basis of this they can focus on
employees to overcome mismanagement from an organisation. It also influences the overall
working performance of employees to give organisational support to every people (Wood and et.
al., 2012).
In reference with IKEA they are using rewards power in order to increase employees trust
towards the company to achieve appropriate goals. With the help of this power manager of
respective company can increase satisfaction of employees as well as they can get higher
motivation from their leaders and managers which improve the overall quality of work in an
effective manner. Therefore, all these factors influence overall working performance of
employees within the firm at marketplace. This also helps manager and a leader of IKEA to
conduct various training and development programmes in order to achieve organisational goals
and psychologies to gain competitive advantages in a perfect way.
TASK 2
P2. How process and content theories of motivation and motivational techniques enable to gain
appropriate goals within the organisational behaviours.
Motivation originated from the word motive which generally defines the needs and
satisfaction of employees. Along with motivation gives best results from the fundamental
interaction of unconscious and conscious factors. It is one of the best process to fulfil individual's
demand, needs and desire to achieve their goals in an effective manner. Therefore, it is much
essential for business entity in order to hire appropriate employees who have knowledge to gain
better outcomes. As it is much crucial point for organisation in which employees work probably
and achieve their target. In the present scenario there are lots of industries who are making some
process for encouraging people for achieving appropriate goals. There are some motivation key
points which are given below:
Intrinsic: It refers to the appropriate act of doing different things without any external
rewards within the organisation is known as intrinsic motivation. For example if someone's
reading a book than he is enjoying because he has an interest in the different story, subjects and
so on. Therefore, he don't needs to any kind of external rewards.
Extrinsic: It is developed from the behaviours of individual within the firms. Generally it
is base don the various rewards, motivations, incentives such as fame, money or praise by which
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employees can get higher satisfaction and used these sort of rewards for a particular purpose in
the company. For example: if individual works at higher level than he also desires lots of pay as
per their works, so that herein company is responsible to offer better pay and salary to their
employee in a perfect manner.
In context with IKEA, they are using different theories for their team members or employees,
those are listed below:
Content Theory: This theory determine that why human requirements are changing with
current time and combination of various theories (Harper, Randall and Rouncefield, 2012). It
also defines why human needs change, not how they can change. They also identifying the
overall factors in order to motivate people behaviour for dealing with different types of people
within the organisation. On the other side organisation should be able to understand their overall
employees needs and wants to achieve targeted goals manually. For more understanding IKEA
using Herzberg's- two factor theory, mentioned in beneath:
Herzberg's Two-factor theory:
This theory is given by the Frederick Herzberg which is also known as the motivation
hygiene theory. It is totally based on the motivation factors that encourages people in a positive
manner by which firms can increase their overall productivity. Along with there are different
factors, those are listed below:
Hygiene Factor: This factor generally includes in opportunity, status, security and so on
that involves in decision making which is taken by managers. Along with, it also motivates
people to achieve goals. Therefore, every firms should be focuses on their employees
requirements in order to give them benefits and rewards as per their performance factor.
Motivational Factor: It is very much essential factor within the organisation that always
motivate people to achieve higher level of goals. In reference with IKEA, they are using different
kinds of tools and techniques to motivate employees by giving their actual rewards like
incentives, increments and so on.
There are some advantages and disadvantage of this theory in order to achieve
appropriate objectives of IKEA, those are mentioned in beneath:
Advantage:
Organisations can concentrates on the problems of employees-
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