Transformational Leadership and Organisational Success

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Organisational-Leadership
and Management
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Contents
INTRODUCTION......................................................................................................................3
MAIN BODY.............................................................................................................................4
1. Defining and differentiating the concept of leadership and management..........................4
2. Analysing different theory and approaches of leadership..................................................7
3. Analysing management and leadership development programmes in British Airways...10
CONCLUSION........................................................................................................................13
REFERENCES.........................................................................................................................14
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INTRODUCTION
Organisational leadership is an integral approach that works for the effectiveness of the
individuals, team and organisation as whole. It is the behaviour and norms of the work which
encourage employees of organisation in ant job role top lead different levels of organisation.
The present report highlighted importance of leadership in success and growth of the
organisation. The report is based on the British airways which is one of the leading airlines
and has routers to more 550 destinations around the world which makes it second in UK.
British airways has it’s headquarter in Waterside, Harmondsworth. The airlines have
operations like passenger services, carriages of freight and mails and ancillary services in
domestic and international. The report will highlighted the concept and different of
management and leadership in an organisational context. Further, the report will helps in
understanding the leadership theory of transformational leadership approach. The report will
depict the management development programmes in British Airways.
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MAIN BODY
1. Defining and differentiating the concept of leadership and management
Leadership and management play the critical role in effectiveness and efficient performance
of the organisation. Leadership and management are crucial to effectively manage and
control different activities and performance of others to attain the aim of the firm in profitable
manner. Role of a leader and functions of manager are effectual in increasing the efficiency
and smooth functioning of the organisation.
Management
Management is the integral concept which is required in ant type and size of the enterprise,
the management can be termed as the process of planning, organising, controlling,
coordinating and directing different activities of organisation as per the goals of the
organisation (Popli and Rizvi, 2015). Thus, management can be defined as “the process of
coordinating all the resources of the organisation with the basic function of planning,
coordinating and controlling to achieve the aim of organisation”. Management can also be
defined as “The art of getting the work done by others through organising and commanding
the efforts of the employees in order to control the work force and other resources
efficiently”. It can be said that quality of a manager and effective management styles helps in
identifying the organisational culture, employee’s productivity for the success of the
organisation.
A manager can be said as the person who has the authority to supervise the activity of a
department or of whole organisation. In an organisational context, manager is responsible for
performing all the functions of management. Manager is very essential in organisation to
overlook all crucial in an organisation. Manager in an organisation has to be an efficient
planner, coordinator, producer and a good marketer. In this regards, it can be said that success
of a manager is depends on the characteristics and skills of the manager and the role a
manager plays in an organisation. Managers are accountable to supervise the business
operations and performance of the employees as per the plan in orders to achieve the
organisational goals in more profitable manner.
In addition to this, managers have various roles in organisation which they have to perform in
order to manage and the business activities and resources efficiently (Knott and Scragg,
2016). Managers in organisation have 10 roles which are categorised as informational,
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interpersonal and decisional role. Three of these roles are very effective in handling and
managing proper functioning of the organisation. In interpersonal role managers is
responsible to communicating to the top executives related to making policies and decisions.
Managers also require communicating to the staff and encouraging them to perform as per the
strategies. Manager is also accountable to communicate to the outside enterprise being a
company’s representatives. In informational role, managers are responsible to prepare and
report the information related to performance of different department and activities. It also
assists the top management to take decisions based on this information. In decisional role,
managers is responsible to take decisions for the long-term and short-term decisions related
to day to day business activities and for future goals as well.
Leadership
Leadership can be referred as the ability and capability to influence a person or group in order
to attain specific goals. It is an effective way to organise and direct the business activities and
performance of the employees. Leadership can be said as the ability of a person to motivate
and encourage the individual or the team in order to perform as per the strategies and attain
the goals and objectives of the organisation in more efficient manner. Leadership is the
critical aspects of the direction management functions (AlMazrouei and Zacca, 2015).
Leadership can be defined as the ability of a person in order to persuade other persons to seek
the set business objectives and goals. It based on the human factors to coordinates and
improves the morale of the employees in order to perform more productively. In an
organisational context, leadership is essential to direct and instruct the performance of the
employees to meet the needs of the organisation. It can be said that trust and effective
communication is the main elements of the effective leadership.
In this regards, a leader can be said as the person or the employee of an organisation which
has the ability to influence an individual or the team to perform attain the shared aim and
objectives. A leader can be present at all level of organisations and helps in encouraging the
employees and directing the business operation in an efficient manner. A leader can be a top
level management which required making different strategies, a middle level supervisor who
has to instruct the employees to perform as per the set strategies. Leaders can also front-line
employees who require building an effective team and performing to meet the aim of the firm
in profitable manner.
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Differentiating between management and leadership
Table 1 Difference between management and leadership
Basis of difference Management Leadership
Meaning Management is the art of
getting the worker task done
by the employees efficiently.
Leadership is the ability to
influence the employees and
direct them to work and
attain the common
objectives.
Strategy The strategy of the
management is reactive on
any change in the
organisation.
The strategy of the
leadership is dynamic to
change in the organisation.
Perspectives Management has short range
of vision to make goals and
strategies.
Leadership needs good
foresightedness to make
future vision and mission of
the organisation (Difference
Between Leadership and
Management , 2019).
Emphasis on Management focuses on
managing the business
activities and performance
the employees as per the set
strategies.
Leadership focuses in
inspiring and influencing the
employees in organisation to
satisfy their and
organisational aim on more
efficient manner.
Depends on Management is depends on
the controlling different
activities and resources of the
organisation.
Leadership is depends on
trust of the employees of
their leaders.
Thus, management and leadership in an organisation are integral aspects which lead to the
growth and development of any organisation. Management is essential to plan, coordinate,
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organise, direct different resources of firm for business activities to attain profitability and
productivity. On the other hand, leadership is the concept to influence and encourage the
employees to perform in the direction towards the vision of the organisation. They are
essential in properly directing and guiding the employee to perform in more efficiency and
profitable manner.
2. Analysing different theory and approaches of leadership
Leadership can be referred as the ability and capability to influence a person or group in order
to attain specific goals. It is an effective way to organise and direct the business activities and
performance of the employees. It can be said that, there are different skills and knowledge
which a leader can apply in order to motivates the employee or a team to enhance their
performance level in more profitable manner. Leadership is an effective process which
ordinate the function of management and influencing of employees to increase their
performance level and efficiency. In this regards, it can be said that leaders have an effective
role to play in managing the business activities and employees performance.
An effective leader must have the employees as the leadership is the basic concept of
convincing the people it employee’s to act as the leader wants. Thus, a leader must possess
the characteristics and skills to influence and convince the employees to take him towards the
right direction (Shah, 2015). Effective communication is the key elements which will help the
leader to explain the goals and objectives to the employees and to the outside parities of the
organisation as well. It assists the organisation to carry out the activities to get the better
outcomes for the achievement of the goal of the organisation. In this regards, there are many
leadership theories and approaches which are efficient to be applied on organisation in order
to attain the business activities and end goals more effectively.
Transformational Theory
Transformational approach can be termed as an approach that makes changes in an individual
and social system of organisation. It can be said that, in organisation, a transformational
approach can be implied when a leader’s mission, vision and the development ideas matches
with the employees in order to boost up the organisational resources for its development.
Transformational leadership can be termed as the process where the employees and leaders
are engaged in the process of development and growth as per the standard of trust and
motivation (van Dijk and Hoogewoning, 2015). The relation of leader and employees in
organisation is based on the transparency, innovation process, motivation, and quality and
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ethics. This theory emphasis on creating valuable and positive changes in their followers and
employees
A leader in this approach inspires and motivates their subordinates to take out the best in
them in order to attain the unexpected result. It assists the subordinates to authorise their
activities and task over the particular job and provides the control to take appropriate
decisions for their training. Transformational leadership helps to create effective and positive
changes in employees which help them to become leaders as well. This theory is effective to
be applied in the organisation in order to enhance the motivation, performance and
productivity of the employees in more efficient manner.
Transformational leadership can be found at any level of organisation. This theory has four
key concept or style which is known as four Is. The components of transformational
leadership are describes below:
Figure 1 Transformational Leadership
Inspirational motivation: This theory is depends on the components of vision, mission and
set values of the employees. Inspirational motivation is an important component of this
theory which referred as the capabilities of the leader to encourage and inspire confidence,
motivation and objectives for the employees. The leader must possess the effective
communication skills as they leaders to convey the clear mission and vision of future and
desire of different teams. The leaders have to communicate the goals of different team and
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convey the commitment towards the aim which is required to attain (Lowe and Brown, 2015).
The leaders in organisation who uses the inspirational motivation have quite higher
expectations from their followers. They trust the ability of their employees to attain the aim,
the leaders always tries to motivate the employees and conveying the importance of the roles
and responsibilities on the vision of the organisation. In this approach the employees requires
to give the performance in task ands operations to increases their skills and knowledge for the
future as well.
Intellectual stimulation: The main aspect of this leadership is to encourage and influence the
subordinates towards the importance of creativity and self-independence. The
transformational leaders will support their employees by involving them in different business
affairs, decision making process and motivate them to lead more creative and innovative in
their activities and task to provide effecting solution. Transformation leaders will engage
with their employees in order to take out new innovative and creative way to perform
different task and activities in order to respond to different organisational challenges. a
manager and leaders will facilitates intellectual stimulation by demanding higher
performance from the employees in order to taken out the best outcomes (Hibbert and
Cunliffe, 2015). It can be said that, encouraging creativity and innovation in employees is
important for the long-term success of the organisation.
Idealised influence: It is efficient component of the transformational leadership model where
a leader has to become a role model for their employees and sub-ordinate. The leaders in
transformational style will demonstrate the action and teaching through practicing it on every
day activities. It is a beneficial way for the leaders to teach and make the employee learn
more quickly. Idealised influence is the form of transformational leadership where the leaders
are willing to take risk and follows the ethics and values. This approach is effective for
leaders to build trust on the employees which in turns build as a confidence of employees on
the leaders. Idealised leadership is based on the principle that a leaders can encourage and
motivates an employees by practising the activities which requires being teaches.
Individual consideration: In this approach of the transformational leadership, leaders act as a
monitor to the followers or employees and rewards ore appreciate the employees for their
higher performance taken out creativity and innovation for a certain activities. Leader in this
approach will treat the employees as per the skills and knowledge they posses.
Transformational leaders are challenges to identify and fulfil the requirement of employees to
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attain the goals of the overall organisation. Individualise consideration’s main aim is to
explore the skills and ability of the employees in order to attain the organisational vision. The
leaders need to understand the needs of the employees in order to motivate them (Witzel,
2016). The transformation leaders can provide coaching and mentoring to their employees
through different training development programmes so that employees can enhances their
skills and knowledge for the future challenges as well.
Considering the hyper competitive business environment, transformational leadership is
beneficial to apply in an organisational. It is effective in building positive relationship
between employees and leaders in every level of the organisation. It can also be said that, the
employees in transformational leadership are more satisfied with their job and committed to
the organisation. Transformational leadership assist in increasing the motivation and morale
of the employees which leads to increase the performance and being out the creative and
innovative way to perform the business activities to attain the aim of the organisation in
profitable manner.
3. Analysing management and leadership development programmes in British Airways
British airways in one of the leading airline and has routers to more 550 destinations around
the world which makes it second in UK. British airways has it’s headquarter in Waterside,
Harmondsworth. The airlines have operations like passenger services, carriages of freight and
mails and ancillary services in domestic and international. British airlines have known for
their high standard performance and recognization internationally as one of the best service
provider in the airline sectors.
Management development programmes of British airways
In present business environment, leadership is an essential concept for the organisation. It
leads to influence and encourage the performance of the employees and instruct or direct the
business activities in more efficient manner in order to attain the aims of the organisation.
The top management and executives of the British Airways are responsible to take decisions
and make strategies for the growth and development of the organisation. However, these
strategies have to achieve with the performance of the employees and instruction to perform
in attaining those visions (Crawshaw, Budhwar and Davis, 2017). In this regards, it can be
said that the top level management requires having efficient leadership skills which will assist
them to understand the perspective of employees before making the strategies. As British
airways is challenging with the declining of profitability, market share, reputation in market.
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It is due to the dissatisfaction of the employees from their job which affects the performance
of the services. From a leader’s perspective the Board of members requires to take decisions
to motivate the employees and increase their performance level which assist in satisfying the
customers from the services.
The management development programmes is effective to address two most common
important corporate agendas which are leadership and change for the top executives to
restructure the organisational structure and working pattern. It can be said that, there are
different leadership programmes for executives involves six leadership skills which is
essential to manage and control change in organisation which includes planning, redesigning,
rewards system, encouraging and manage politics. In this regards leadership programmes of
the top management are important to make them effective in discovering their skills and
knowledge from the perspectives of a leader and to take risk for increasing the efficiency of
the organisation.
In British Airways different executive have applied different strategies though their
leadership skills to resolve the issues of declining profitability and employees dissatisfaction.
CEO Sir Colin has strategy to focus on the two main stakeholders that is employees and
customers in order to increase the productivity and profitability. As per the Collin, the best
way to achieve the customer satisfaction and increasing profitability is through achieving the
employee’s satisfaction from the job (Sharma, 2016). The management of British airways can
increase the employee’s satisfaction through applying different leadership skills and traits.
Colin has given more focus on the mends and requirement of the employees which is his
effective leadership style.
However, the leadership style in British airways has changes after the appointment of the
Robert. The new CEO has aims to increase the profitability of the organisation. In order to
attain this aim, he cuts off the variable cost like the salary of employees. It increases the
dissatisfaction of the employees and led them on strike. It has affected the reputation and
market share of the organisation. In this regards, it can be said that, Robert can be a good
CEO and make effective strategies to increase the profit, but he is not a leaders as he cannot
take the team and employees together to attain the aim of organisation.
It becomes crucial for the top executives to become efficient leaders and take decisions
considering each aspect of the issues for achieving the long-term vision of organisation.
Being global leading airlines it is essential to have efficient and effective leadership
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