An Evaluation of Organisational Structures and Culture: NHS Case Study

This report examines the organisational structure and culture of the UK's National Health Service (NHS), a public sector organization. It explores various types of organizational structures and the concept of culture within the NHS, including matrix management, participatory leadership, effective communication, and the importance of a learning environment. The report also discusses the impact and roles of central and local governments on public services, different approaches to management styles like coaching and democratic leadership, and the concepts of organisational behaviour. Furthermore, it analyzes the relationship between motivation, organizational behaviour, and reflection, and how these factors impact workplace performance. The conclusion summarizes the key findings, emphasizing the importance of organisational structure and culture in achieving organisational goals and effective functioning.

Organisational
Structures and
Culture

Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
TASK 1............................................................................................................................................3
P1 Discuss various types of public sector organisational structure........................................3
P2 Describe the concepts of culture as it applies to public sector organisation.....................3
TASK 2............................................................................................................................................4
P3 Discuss the impact and role of central and local government in public services..............4
TASK 3............................................................................................................................................5
P4 Determine different approaches to management style within public sector.....................5
TASK 4............................................................................................................................................5
P5 Concepts of organisational behaviour...............................................................................5
P6 Analyse how relationship between motivation, organisational behaviour and reflection
impacts on performance in workplace....................................................................................5
CONCLUSION................................................................................................................................5
REFERENCE...................................................................................................................................6

INTRODUCTION
In the following report a public sector National Health Services (NHS) of UK is selected
for understanding all term and function related with organisational structure and culture. This
firm is founded by Aneurin Bevan in 1948 (Adefila and et.al., 2020). This is a Government-
funded medial and Heath care organisation which provides services to UK peoples such as
providing a doctor or nurse at a surgery of doctor, treatment to all who feels unwell or injured
and many more. In this report discussion about organisational structure of public sector along
with culture is carried out. Further more, the impact and roles of central & local government is
explained as well as the concepts of organisational behaviour. Apart from this, it includes various
approaches to management style for public sector. At the end, this assignment covers impact of
relationship between motivation, OB and reflection on performance at workplace.
MAIN BODY
TASK 1
P1 Discuss various types of public sector organisational structure.
Public sector refers to those sector which provides an extent of government services that
includes public transportation, healthcare, education, police, military infrastructure etc. all these
public services varies from country to country depending upon legislation and laws that
government adopted. The main purpose of this service is to provide benefits to entire society
instead of only those who are using these services.
P2 Describe the concepts of culture as it applies to public sector organisation.
Organisational culture is a set of behavioural, emotional and physiological hypothesis
which is adopted by the management team of company. In context of chosen public firm NHS,
here are some concepts that is used by them:
Matrix management: The matrix team refers to a tool that assists the horizontal flow of
knowledge and skill. In this employees are selected from different position or departments to
carry out a task in a team without removing any worker from their respective position so that
each and every employee will feel that they are the part of origination (Fastiggi, Meerow and
Miller, 2020).

Participatory leadership: This will leads towards creation of empower as well as to
develop task or projects according to the strength of employees (Khan and et.al., 2020). In
context of NHS, they allow their employees to explore interest in order to bring innovation. This
will helps them to create a positive and healthy workforce environment.
Effective communication: The effective, honest and open communication avails many
problems within origination as well as provides happiness and safety to employees in order to
perform task with full potential. Communication either in between person or in an email provides
benefits to workers towards connection and engagement of work. Presence of this factor in NHS
helps each employees and higher authority in term of fulfilling their requirements.
A learning organisation: A learning organisation will offers opportunity to all
individuals for enhancing skills and knowledge as it encourages new growth and opportunity to
workers who are more dedicated towards work and feel engaged within organisation. In context
of NHS, the higher authorities of this always ensures that each individual is able to learn new
skills or not for forwarding innovation.
TASK 2
P3 Discuss the impact and role of central and local government in public services.
Role of central government on public service: The central government is a political
authority which governs the entire nation. The United Kingdom is a federal system of
government in which power is shared between central and state government. As the public sector
is operated by government. In which they have various role which are obstinate below:
Central bureau of investigation: It is a primary investigating agency watchdogs of nation
in order to arrest the growing menace of corporation. In context of NHS if any fraud case or any
issues happen with any patients then time there is involvement of CBI in order to investing or
solve the problem of peoples.
Impact of central government on public services: The central government generally
develop policies and rules which provide guidelines to the public services company to conduct
work in best manner (Le Coze, 2020).
Role of local government on public services: Local government generally understand the
issues of local public services accordingly which they provide information to central so that
decision can be develop on it.

Impact of central government on public services: There is positive impact of the central
government on the public services as they try to improve their work by understanding their
issues and try to help them in overcoming successfully.
TASK 3
P4 Determine different approaches to management style within public sector
There are numbers of leadership which can be used by a company operating in public sector
such as coaching style in which manager or leader guide their employees in order to ensure that
work will accomplish properly (Oh and Han, 2020). In addition to this second leadership which
can be use is democratic in which powers are provided to different level so that they can take
decision according to requirement.
TASK 4
P5 Concepts of organisational behaviour
Organization behaviour is considered as analysis of style or behaviour show by a human or
employees in an organization while conducting work. There are main four elements of
organization behaviour which a company need to consider such as hierarchy of authority,
division of labour, common goal as well as coordinated efforts.
P6 Analyse how relationship between motivation, organisational behaviour and reflection
impacts on performance in workplace.
There is an effective relationship among the motivation, organizational behaviour and reflection
as when there are effective organization behaviour employees feel motivated and they reflect
quality working. This will directly leads to enhancement in the company performance as they
able to attain their desire goal and objective successfully.
CONCLUSION
By analysing above mentioned topic it is determined that organisational structure refers
to a system in which boundaries are mentioned for certain activities which are directed in order
to accomplish organisational goal. Respective term activities include all rules and regulation
along with role & responsibilities within company. In order to carry out all function, practices,
values of firm in effective manner each organisation follows some culture which is termed out as
organisational culture.

REFERENCE
Books & Journal
Adefila, A. and et.al., 2020. Developing an autonomous-support culture in Higher Education for
disabled students. Disability and Health Journal, p.100890.
Fastiggi, M., Meerow, S. and Miller, T. R., 2020. Governing urban resilience: Organisational
structures and coordination strategies in 20 North American city governments. Urban
Studies, p.0042098020907277.
Khan, A. and et.al., 2020. From Elements to Structures: An Agenda for Organisational
Gamification. European Journal of Information Systems, pp.1-20.
Le Coze, J. C., 2020. Hopkins' view of structure and culture (one step closer to strategy). Safety
science. 122. p.104541.
Oh, S. Y. and Han, H. S., 2020. Facilitating organisational learning activities: Types of
organisational culture and their influence on organisational learning and
performance. Knowledge Management Research & Practice. 18(1). pp.1-15.