Organisations and Their Environment: Stakeholder Requirement Analysis

This report provides an analysis of two organizations: Barclays plc, a multinational investment bank in the financial services sector, and Samsung, a South Korean multinational company in the retail sector. The report details the organizational types, purposes, and visions of both companies, highlighting Barclays' focus on financial services and creating opportunities, and Samsung's emphasis on electronics market leadership and inspiring the world. The report also examines the importance of understanding stakeholder requirements, including clients, customers, shareholders, government, employees, local communities, NGOs, and investors. It emphasizes how each stakeholder group contributes to the success of the organizations, with references to various sources supporting the analysis. The report concludes by underscoring the significance of stakeholder management for business success.

ORGANISATIONS AND
THEIR ENVIRONMENT

Table of Contents
ARTICLE:.......................................................................................................................................3
Organisational types and purpose of the business...........................................................................3
Understanding of requirement of stakeholder.................................................................................4
REFERENCES................................................................................................................................4

ARTICLE:
Organisations and their Environment
Organisational types and purpose of the business
Barclays plc is the multinational investment bank and it comes under the financial services
company. Its headquarter is in London. Apart from the investment banking it also provide the
different services to their customers like personal banking, wealth management, corporate
banking and investment banking. This comes under the financial sector organisation. And work
as the public limited organisation in the UK (Singh, 2017).
The financial sector is the part of the economy which provides the financial services to the
people of the country. This financial sector comprises of different and broad range of the
industries like banks, investment companies, and insurance companies. In order to remain the
stable economic condition of the UK country, need to have healthy financial sector. This sector
passes the loans for the business to operate smoothly and fulfil the resources in the b business.
This also help the business to expand, grant mortgages top homeowners and also issues the
insurance to policies to protect people, companies and their assets.
This financial sectors Barclays plc help to provide the services to the people who needed to
help to keep remain the smooth functioning of every day. This Barclays help to build up the
savings for the retirement and employs the millions of people.
The purpose of the Barclays bank is to creating more opportunities to the people to raise more.
This is the company of opportunity makers working together to help the people to rise, clients,
customers, colleagues and society (Purpose and values, 2019).
Vision of the Barclays plc is to innovative, customer focused and market leading and top
become the most recommended brand for all clients and customers. This Barclays aim is to
generate long term sustainable returns for the Barclay's stakeholders.
Financial sectors of the UK contributed a gross value of the £86 billion in 2004 and also help to
employed around 1.2 million people in the 2012.
Samsung is the south Korean multinational company. This works under the retail sector
organisation across the world. It is one of the largest retail organisations in the world which
provide the largest information technology company in the world measured by the revenue of
the 2017 year. It provide the different services to the market as advertising, construction,
entertainment, financial services, hospitality, information and communications technology,
medical and health care services to the customers to the whole world (Derrick, 2019).
The retail sector is the part of the economy which is made up of businesses that include selling
of goods through the stores to the public.
Main purpose and objective of the Samsung company is to attainment of the leadership position
in the electronics market. As currently it hold the second position in the market. Other objective
of the company to pursue the manufacture of high quality products and to ensure that all the
products are avail in the latest technology all over the world.
Vision of the Samsung is to inspire the world and create the future by the year of 2020. and to
inspire the community by taking advantage of key strength, creative solution and innovative

products (Centeno, 2017).
Mission of the Samsung is to building the brand and become the creative leader in the market.
Total value of the UK retail sales in 2018 was £381 billion and it helped to employed 2.9
million people in the UK. And help to generates 5% of the GDP in 2018 and contributes to
economic growth of the UK (UK Retail Stats & Facts,2019).
Understanding of requirement of stakeholder
For the Samsung organisation and its business it is important to make secure the interest of the
stakeholders and must have the better understanding of the requirement of the stakeholder in
the organisation. Samsung has different stakeholders, such as:
Clients and customers, that Samsung has client centred management, it establish with continues
communication with their clients. Clients are the main key for the company as the company
only produce their products and services for the clients, to attract them so they can make
investment and to help organisation to grow more. This why the requirement of the clients and
customer for the Samsung company is important as all the business is based on them.
Shareholders are other stakeholders of the Samsung; these are the actual owner of the company
and its business, as the activities are carried out in order to give returns to shareholders. They
have the maximum share of the Samsung so they can hold the maximum share of the company.
In this way it is important to have and attract shareholders (Kunz, Mayers and Van
Wassenhove, 2018).
Government is also the main stakeholder of the Samsung company as they are the regulating
bodies which make rules like taxation, licencing etc. and also ensure the make availability of
the resources. That is why requirement of the government is important for the Samsung.
Employees are one of the main stakeholder, Samsung hire talented and collective employees
and provide specialised training to them. As employees are responsible for the execution of the
activities and operation of the Samsung company. With their effective and efficient work skill
Samsung get its target on time and reached at the top in the retail market. This why very much
necessary to have employees in the organisation. So that Samsung can accomplish all its goals
and can provide best services to the customers.
Local communities and NGOs also the stakeholder of the Samsung. Samsung has contributed to
the some NGO some part of it profit share, company uses it with the development of the society
it help the company to recognise in the market and create big brand image among the
customers. Its CSR also help to make improvement in the society. These communities increase
the productivity of the company, therefore necessary to have communities or NGO is important
for the Samsung.
Investors are the other stakeholder of the company. They make invest in the Samsung company
to make new strategies and bring new resources and technology. That helps to create new
updated products and services. In this way attract the investor is important (Communication
with stakeholders,2019).

REFERENCES
Books and journals
Centeno, D., 2017. Social media stakeholder co-creation of celebrities as human brands.
In Contemporary Issues in Social Media Marketing (pp. 80-94). Routledge.
Derrick, J., 2019. Learning, Innovation and ‘tacit pedagogy’in workplace practice: a
comparison of two high-performing organisations in different sectors (Doctoral
dissertation, UCL (University College London)).
Kunz, N., Mayers, K. and Van Wassenhove, L.N., 2018. Stakeholder views on extended
producer responsibility and the circular economy. California Management Review. 60(3).
pp.45-70.
Singh, S.R., 2017. Organisational Culture: A Comparative Study of Public and Private
Sectors. International Journal of Research.4(14). pp.5716-5721.
Online
Communication with stakeholders.2019.[Online].Available
through<http://www.samsungsecurities.com/csr/engagement.do?
cmd=list&MenuCode=M020102>
Purpose and values.2019.[Online].Available through<https://home.barclays/who-we-are/our-
strategy/purpose-and-values/>
UK Retail Stats & Facts.2019.[Online].Available
through<https://www.retaileconomics.co.uk/library-retail-stats-and-facts>