Organization and Behaviour Report

This report delves into the intricacies of organizational behavior, examining various structures and cultures within organizations like City College and Rent a Car. It discusses the impact of leadership styles on motivation and performance, the significance of teamwork, and the role of technology in enhancing team dynamics. The report concludes by emphasizing the importance of understanding organizational behavior for achieving business success.

Organization and Behaviour
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TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1.1 Comparison of different organizational structure and culture..............................................3
1.2 Impact of organization structure and culture on performance of business............................4
1.3 Factors that influences individual behaviour at workplace...................................................4
TASK 2............................................................................................................................................5
2.1 Different type of leadership styles.........................................................................................5
2.2 Organizational theory ............................................................................................................6
2.3 Different approaches in management....................................................................................6
TASK 3............................................................................................................................................1
3.1 Impact of different leadership styles on motivation..............................................................1
3.2 Compare the application of different motivational theories..................................................1
3.3 Usefulness of motivation theory for managers......................................................................3
TASK 4............................................................................................................................................3
4.1 Explains nature of groups and group behaviour within the enterprise..................................3
4.2 Factor that may promote or inhibit development of effective teamwork in the organisations
......................................................................................................................................................4
4.3 Impact of technology on team functioning in the given organisation...................................5
CONCLUSION................................................................................................................................6
References........................................................................................................................................7
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INTRODUCTION
Organization behavior is termed as activities and understanding of individual person
within and outside of the organization. Its is the study that identifies impact of organization
behavior on structure an d culture of organization. Present report describes about various type of
organization culture and structure with co comparison of each. Relationship between
organization structure and culture and its impact on performance of organization has been
explained. Effectiveness of leadership style on organization is also explained .
TASK 1
1.1 Comparison of different organizational structure and culture
Organization structure is defined as arrangement of duties and responsibilities of
individual person within the organization (Wilson, 2017.). It is used to identify the flow of
information at various level of organization. Structure of organization define the hierarchy
within the organization. Structure helps in describing operation of organization which helps on
accomplishing goals and objectives of it.
Rent -a-car uses flat organizational structure in which there is no management level between
staff workers and employees of organization. In this structure contact of top management exist
directly with front line people. this structure provides great communication between worker and
top level management. This helps in making better decision for companies as their is
involvement of all the employees of organization in it. This structure used to produce employees
as generalist rather than specialist. Long term of growth restricted in this type of structure.
City college use hierarchical structure in which pyramidal approach is followed. Particular
employee in the organization except the head reports to someone else about his work in this
structure managers and employees relationship flows from bottom to top. Employees are ta the
bottom of hierarchy . This structure promotes employees and motivate them to give good
performance. Loyalty in individual employee increases in this hierarchy. There is possibility of
rivalry among employees in this structure of city college.
Organisation culture defines how people will behave with each other. Rent a car uses task culture
in which organization brings all the people together as unit so that team work could be increase.
City college use power culture power is held by specific employees whose responsibility is to
motivate otters.
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1.2 Impact of organization structure and culture on performance of business
Flat organisation structure use by Rent a car impact a lot on it performance. Employees of
Rent a car gets more chance to involved in decision making process of company. This structure
elevates and motivate employee of the company. Employees feel responsible and answerable fro
every task they perform (Armstrong and Taylor, 2014.). Communication and coordination
among employees increases due to which decision making processes becomes easier for the
company. Effectiveness of employee also increases. Understanding among employee enhances
which in help in increasing performance of the company. Communication accuracy also
increases within the company which impacts organisation performance.
Hierarchical structure used by City college has affect performance of the college. This
structure provides proper guideline for employees. It removes confusion among workers as it
uses boundaries between each duty and job to be performed. It give clear line of communication
so that coordination problem gets reduce which help organization to improve its performance.
When employee are assigned work according to level then each task gets completed within time
which help organization to achieve it goals and objective easily.
Organization culture impacts a lot on performance of Rent a car an City college . If behaviour of
employee within the organisation is good them good team work is accomplished by the
company. Culture helps in enhancing trust among the employees and provide open
communication. Due to that reason performance of organisation gets improves.
1.3 Factors that influences individual behaviour at workplace
Each employee in organisation comes from different background and culture. So
behaviour of each employee differs from the other. Rent a car and City college both the
organisation get affected by following factors :
Work culture: Feeling comfortable at workplace is necessary fro each employee to provide good
work fro company. If employee does not feel comfortable and do not get proper cooperation this
in turn affects the behaviour of individual (Pugh and Hickson , 2016).
Perception: Each employee has different point of view which he use in his work. Individual
employee use his/her perception to organise work. It plays an important role in determining the
behaviour of individual.
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Status/Responsibility: Status and position of workers they have in the company also impacts
behaviour of employee. One should not take advantage of post to dominate other. Difference in
post and status impacts the behaviour of individual (Cameron and Green, 2015).
Gender : Discrimination at workplace affects the individual behaviour. Traditional view describe
that woman cant do what a man can. Some employees use gender discrimination to dominate
others which affects the interpersonal behaviour.
Attitude: Some factors like culture , religion, cast and society contributes in forming attitude of
employee (Miner, 2015). Negative attitude of employee has adverse impact on performance .
Employee should carry positive attitude which increases growth of the organisation.
Nation and culture of employee also impact the behaviour of individual. Backgrounds
also constitute in influencing behaviour of employee.
TASK 2
2.1 Different type of leadership styles
There are different types of leadership styles that are used by various organizations and it
aids in imparting directions and instructions to the subordinates (DiPaola and Tschannen-Moran,
2014). There are various types of leadership styles that are being used in companies and it is as
mentioned :-
City college :- In this autocratic leadership style is followed and vary less involvement of staff
members is taken in the decision making and strategy formulation process. Clear instructions and
directions are given to the employees and they are asked to work as per the instructions that are
being given to them. With this it also aids for allocating specific job roles and duties to the
employees so that all the required functional activities of the firm could be accomplished.
Enterprise rent a car :- Democratic leadership style is followed in this organization and under this
involvement of all the staff members is taken so that their recommendations and view points can
be taken for carrying out all the functional process of the organization. All the employees are
free to give their positive and effective suggestions so that weak performing areas of the
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organization could be improved. This leadership style helps for taking positive support of the
employees towards accomplishing the set targets and goals of the firm.
2.2 Organizational theory
Organisational theory describes the structure and management of the organization
(Champoux, 2016.). This theory determines actual structure of the company and gives a way to
improve the effectiveness of the structure. There are different approaches of organization theory
which rare used by Rent a car and city college.
System approach : It considers organization as unit of inter related systems in which each
employee is dependent on other . It consist of sub systems and component which are mutually
dependent. Each task is linked to one another like a level of pyramid.
Socio technical approach: This approach considers company as a composition of social and
technical systems. Fro better communication in company interaction among these is must which
help balancing the functions and work in the company.
2.3 Different approaches in management
There are various approaches available fro organisation management. Rent a car and city
college uses different approaches for managing their work.
Unitary approach: Rent a car uses unitary approach in which organisation is considered as
integrated unit (Goetsch and Davis, 2014). This approach focuses on mutual dependency
between employees and employers. Each member of the company determines goals an objective
the organization.
The system approach: It describes organization as collection of subsystem and components. It
includes interaction rules that must be followed by employee of the company. City college uses
this approach fro their management . It consist of subsystem that relies ion etch other for
effective management of organisation.
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TASK 3
3.1 Impact of different leadership styles on motivation
In order to create effective results and outcomes, there are various types of leadership
style take place in Rent a car and City College. These styles assist to motivating people at
workplace in effective way. They are as follows:
 Democratic leadership style: This style works with taking participation of various
employee to make decision at workplace (Gold, Holden and Beardwell, 2013). It assists
to make effective integration of different people. Thus, Rent a Car and City College will
accomplish their goals and targets in effective aspect. With involvement of workers,
various views can be share in both organisations. When people share their ideas and
views with different persons, they will achieve targets and goals in effective way. In this
way, managers of the enterprises will easily motivate their employees. As results, people
are highly motivated through business outcomes and results through getting participation
in achievement of goals and objectives (De Vries and Van der Poll, 2016).
 Autocratic leadership style: However, this style work without taking any participation
of employee in decision-making. Only manager give direction to work on his/her strategy
(Beal III, Stavros and Cole, 2013). Therefore, organisation's people have no chance to
give their participation in achieving goals and objectives. They are unable to share their
ideas and views in Rent a Car and City College to enhance profitability. Hence, they are
not motivating within the firm through their policies and outcomes (Unsworth, Dmitrieva
and Adriasola, 2013).
 Transnational leadership style: This leadership style works to motivate people through
setting goals and objectives. If City College and Rent a Car adopts this style, they have
responsibilities to give rewards on their effective performances at workplace. It is the best
way which makes creativity and development at workplace. Hence, employees are self
motivating through working as per their own strategy and policies. It creates positive
impact on the employees of the enterprise in term of delivering effective features
(Tangaraja, Mohd Rasdi and Abu Samah, 2015).
3.2 Compare the application of different motivational theories
With regard to motivate employee, every organisation use theory through provide them
benefits at workplace. In this aspect, City College and Rent a Car demonstrate their functions
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through Maslow's and Herzberg two factor theory (Arnulf, Larsen and Bong, 2014). These
theories determine concentration of manager on each person needs and requirement. In this
context, following comparison will be taken at workplace as per employees needs:
Basis Maslow's theory Herzberg theory
Meaning Maslow's theory is based on
concept of human needs and
their satisfaction level in City
College and Rent a Car.
However, this theory is based
on use of motivators that
includes achievement,
recognition and growth
opportunities within the
chosen organisations (Ren, Hu
and Zhou, 2015).
Basis of theory Maslow's theory is based on
hierarchy of human needs of
the cited firms. In this aspect,
as per the priorities' basis
human needs and their
satisfaction determines to
motivate employees (Glendon,
Clarke and McKenna, 2016).
In this way, two types of
factors are demonstrates such
as hygiene and motivating
elements. Hygiene factors are
dis-satisfiers whereas
motivating factors motivate to
subordinate. Hence,
hierarchical arrangement is not
given within the chosen
enterprises.
Nature of theory Maslow's theory is very simple
and descriptive to understand
needs of employees in City
College and Rent a Car. This
theory is based on long term
experience that is related to
human needs.
On the other hand, Herzberg's
theory is more prescriptive. It
assists to suggest the
motivating factor that can be
used effectively (Alejandra
Gonzalez-perez and Leonard,
2013).
Applicability of theory Maslow's theory is the
effective and most popular
theory which can be used in
the chosen businesses. This is
because, in every enterprise
there is wide applicability due
to there are various types of
employee working at lower,
medium and higher level
(Pitesa, Thau and Pillutla,
2013).
Herzberg's theory is extension
of determines Maslow's theory
of motivation. This is because,
it is applicable to developed
nation where motivating
factors are less important.
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3.3 Usefulness of motivation theory for managers
In respect to motivate employees, there are various benefits to the organisation. This is
because, it creates benefits to maintain effective results that generate positive impact on City
College and Rent a Car. In this aspect, both organisations can motivates their employee through
they will accomplish their goals and objectives (Bull, Everitt and Stuart, 2015). Following are
usefulness of motivation theory at workplace: Enhance efficiency of employees: Through motivating the employees at workplace, City
College and Rent a Car can enhance their employee efficiency. This is because, it will
assist to get outcomes and results in positive way. This is because, when people are
sharing their participation at workplace it makes profitability through increasing their
results (Carlos Pinho, Paula Rodrigues and Dibb, 2014). When the enterprises, motivate
their employee, they are providing training to them. Hence, it will assist to create
profitability through increasing in knowledge and ability to do work. Achieving organisation goals and objectives: In addition to this, when the cited firms
providing benefits to each employee. It will assist to accomplish business results and
performances effectively. In this aspect, City College and Rent a Car can achieve their
targets and goals at workplace. This is also creating positive impact on enhancing
goodwill of the firm as well (Glendon, Clarke and McKenna, 2016). Maintains relations with various people: Motivation theory plays very important role to
maintains relations with various people. This is because, it assists to share ideas and
opinion with various people. Hence, the chosen organisations can accomplish their
outcomes and profitability in business environment (Bull, Lemon and Stuart, 2015).
 New ideas and opinion: When City College and Rent a Car adopts democratic leadership
style, people can share their ideas and opinion. It encourages to employees to take part in
accomplish objectives and goals. As results, the firms can gain competitive advantages
easily at workplace.
TASK 4
4.1 Explains nature of groups and group behaviour within the enterprise
Groups determines as two or more than two people works together for a common
purpose. In this aspect, City College and Rent a Car can perform different activities and actions
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that creates positive results. There are two types of groups forms within the chosen enterprises.
They are as follows:
 Formal group: Formal group is where managers determines various elements that assist
to grow outcomes to accomplish goals. For example college faculty, staff member of
Rent a Car. In City College and Rent a Car, skilled employees make group in effective
way that form for attain effective results and performances at workplace. According to
purposes, long term targets and profitability will be achieve at workplace (Bull, Everitt
and Stuart, 2015). It creates positive impact on performances of the company because,
people works in discipline and effective manner.
 Informal group: Informal group is a group in which managers and other non managerial
employees form group to accomplish their targets and meet with their needs. When their
target and goal will be achieve, group will break automatically. These types of group
bring effective results to meet with social needs (Beal III, Stavros and Cole, 2013). For
example, Orkut, Facebook, etc.
 Group behaviour: Group behaviour is another important element which assist to create
effective results at workplace. In this way, City College and Rent a Car determines
different roles and outcomes which assist to achieve targets and positive results. With the
help of organisations culture and policies, values can be created that make effective
communication. There are various roles and responsibilities is also taken which assist to
frame views and opinion of different people at workplace. It assists to maintain relations
for judgement towards the business results (Glendon, Clarke and McKenna, 2016).
4.2 Factor that may promote or inhibit development of effective teamwork in the organisations
There are different factors which promotes to effective team. These factors also makes
strong and competitive team. It also ascertains high level energy that assist to create profitability
at workplace. They are as follows: Diversity: Effective team is working with diversity of culture, personalities and many
more aspects. Diversity can be promotes of teamwork in City College and Rent a Car, in
term of innovation and raise awareness. It can be support to effective teamwork with
development of results and promotion. In addition to this, it is also helpful to solve
business issues and supporting to conclusions. It also makes conflicts in team member
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that can be harm to whole enterprises if it is not managed (Carlos Pinho, Paula Rodrigues
and Dibb, 2014). Communication: Effective teamwork is facilitates through clear communication. In this
aspect, all team member need to respect to targets, responsibilities and timelines at
workplace. This can be done through effective communication at City College and Rent a
Car. In this way, all people should feel very comfortable with ask questions regarding
their issues and job roles. When they are feed free, it creates positive impact on them to
share suggestion to make advance team. Hence, it is helpful to solve conflicts effectively
to overcome business issues to avoid issues (De Vries and Van der Poll, 2016). Leadership: Teamwork is also supports through effective leadership program. In this
aspect, all team has several benefits through various sources. In this way, inspiration and
direction can support to collaborate through coordinating the efforts of various team
members. It will also encourage team members of City College and Rent a Car to speak
very freely during team meetings. It is also important to create high energy level, stress
tolerance, self-confidence and internal control orientation (Beal III, Stavros and Cole,
2013).
 Team building exercises:Team building exercises is also developed through sharing
experience and practices. With the help of team exercises, people can be targeted at
workplace. It will assist to improve performances of team through suggestion and solving
business problems as well. In addition to this, City College and Rent a Car can easily
promote mutual understanding of interest, personalities, strength and weaknesses.
4.3 Impact of technology on team functioning in the given organisation
With the help of effective technology, team work create positive results and outcomes at
workplace. In this aspect, business will accomplish their objectives and goals at workplace.
Hence, targets can be achieve in systematic way. There are various advantages created through
team functioning at City College and Rent a Car. They are as follows:
Improves performances: In order perform activities and action, the chosen firm can improves
their outcomes and results. With the help of technology, people can share their ideas, views,
opinion and many other things which needed to perform effective results (Organization
Bejhaviour, 2017). This is because, when the company perform very well, they have to
implement new tools of technology which assist to perform functions and operations (Glendon,
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Clarke and McKenna, 2016). Hence, performances will be improves effectively within the
enterprises such as City College and Rent a Car.
Introduction of new technology: When various member are using technology to share their ideas
and views, it will be beneficial to attain profitability at workplace. In this way, business member
can also implement new tools that are helpful to demonstrate effective results in City College
and Rent a Car. Through implementing new tools, the chosen firm can enhance positive
performances of their team. As results, they can easily attain effective results that assist to
promote team functioning (De Vries and Van der Poll, 2016).
Awareness regarding new things: In respect to make effective results at workplace, new
technology is also determines positive outcomes at workplace. In this way, they can create
awareness that is related to performing various activities at workplace. Through creating new
technology, the firm can also develops their functions in creating awareness at workplace. It
creates opportunities to establish new things at workplace which assist to promote business
results (Carlos Pinho, Paula Rodrigues and Dibb, 2014).
CONCLUSION
From the above report, it can be concluded that organisation behaviour plays very
important role in success of every business. In this aspect, report based on City College and Rent
a Car. Both enterprises are working well for establish effective results at workplace. In this
context, report summarized about organisational structure and culture that creates effective
results. Furthermore, report articulated about different types of leadership style which assist to
promote effective results. These leadership styles assist to grow outcomes and performances very
well that create positive performances. Moreover, report concluded about impact of different
leadership style which changed with the period. Hence, it will determine effective results for
establish organisation outcomes. In addition to this, report affirmative on factors which promote
to team functioning in the chosen businesses. It creates effective results to focus on business
performances effectively.
References
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