Influencing Skills and its Impact on Organizational Behaviour

This assignment explores the role of influencing skills in organizational behavior, focusing on self-assessment and application in management and operations strategy. The student identifies as an 'Asserter' and discusses how traits like clarity, persuasiveness, and boldness are beneficial in organizational settings. The assignment also reflects on the importance of understanding different viewpoints and fostering collaboration within teams. Furthermore, it connects the 'Expert' influencing style with effective operations strategy, emphasizing the value of thorough preparation and in-depth knowledge. A response to a peer highlights the practical application of these skills in real-world business scenarios, particularly in leadership and communication.

Organization behaviour

Table of Contents
1. Provide feedback on how it relates to you and your style.............................................1
2. How might you use your style with organization management?...................................1
3. How does your style prepare you for operations strategy?...........................................1

1. Provide feedback on how it relates to you and your style.
The skill finder is a decision-based evaluation technique that identifies and highlights
various traits of an influencer. The evaluation process strengthened the understanding
of self, as an ‘Asserter’ and made me realize various quality features that I have and
few that can be practiced and developed. I have remained a bold and upfront person
while presenting my ideas and I manage to convince people on my ideology. I have
always been able to make way with different approaches. All these skill traits have a
proximity to the influential skills of an ‘Asserter’.
2. How might you use your style with organization management?
In an organization, there are people from different backgrounds in terms of culture and
viewpoint. The ability to work collaboratively, maintaining good and respectful synergy
amongst team members is an essential factor for succeeding in an organization. To
manage, perform, collaborate and deliver, it is essential to have clarity in ideas and
convincing power. Also, the performance is expected to be constant with continuous
efforts in delivering excellence. These factors are the quality attributes in an Assertive
style that helps in organizational management.
3. How does your style prepare you for operations strategy?
An assertive style has the character traits of clarity in purpose, which makes the
objectives and goals to be attained, sharp and focused. One can emphasize delivering
them with continuous efforts that are achieved through persistent approach for
excellence. Operations also need an open and bold personality, that helps make the fair
decisions and their implementation smooth. The operations strategy and planning also
require a very active mode of work, where energy levels are demanded to be higher.
Also, my style of an asserter not only helps me become persuasive, but also empowers
me with strength to overcome inter-personal challenges.
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Response
Reference Text
As per the questionnaire “Influencing Skills”, I believe my influencing skills are mostly
that of an “Expert” and “Preparer”. I think these both skills are closely related, meaning
that an Expert does go into a lot of research and comes extremely prepared for any
situation. Contingency planning goes hand in hand with the preparer’s ideals in
business operations. And hence, a combination of both these, would only lead to a
better leadership skill.
Organizational management is the process of leading a company and effectively using
or controlling its assets and resources. Organizational management goes beyond a
corporate structure; it requires leaders to have methods in place to resolve issues and
develop solutions that would enable the business to move to its desired goal. As a
senior management person in charge, I feel my influencing skills would become
essential. Whether it is explaining the employees, stakeholders or the client, the
different technical aspects in simpler terms to the unqualified in that domain.
Operations strategy deals with setting long term objectives for the organization and
planning a path to achieve the same. It deals with looking at the overall picture and
being detached from daily activities confusions and distractions. The influencing style of
an expert thus becomes essential. Coming up extremely prepared and with in depth
knowledge of the subject matter would help in creating an efficient operations strategy.
These influencing skills will play well when trying to convince the other stakeholders
regarding the technical aspects of the business operations and being prepared for any
counter questions that might be put forward.
Reply
I would like to express my appreciation for your research and identification of
characteristic traits for becoming a good leader. The identification and supporting logical
arguments about the Expert influencing style in business operations is very precise. The
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role of a leader to manage the organization by keeping the concerned parties informed
and involved, draws a very practical explanation to real-life scenarios in business. The
overall linking of the style of an 'Expert' to operations, business management, and
leadership style is very recommendable.
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