Analysis of Tesco's Growth and Development: Business Management Report

This report delves into the growth and development of Tesco, a major retail organization. It begins by examining the role of operations management in achieving the company's aims and objectives, highlighting how efficient processes and resource allocation contribute to Tesco's success. The report then explores two business management approaches, scientific and behavioral, and their application in fostering organizational growth. It analyzes the importance of employee motivation in the workplace, emphasizing the impact of factors like a positive working environment and training opportunities on productivity and retention. Furthermore, the report discusses the significance of effective communication and teamwork in business performance, underscoring their role in achieving organizational goals and maintaining a strong brand image. The report concludes by summarizing the key findings and their implications for Tesco's continued development.

THE GROWTH AND
DEVELOPMENT OF
ORGANIZATION

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Support of operations management to the aims and objectives of the organization....................3
Business management function for the growth and development of organization......................4
Importance of motivation in workplace ......................................................................................6
Support of effective communication and teamwork in business performance 670.....................8
CONCLUSION..............................................................................................................................10
REFERENCES................................................................................................................................1

INTRODUCTION
Development of organization refers to the process which helps the organization to
enhance their growing capacity for change and get better effectiveness with improving,
reinforcing strategies, structure and processes. It focuses on the communication to influence
individual for providing the desired changes. The need of employee development starts from
industry and market changes and it leads to regularly increase4 the skills of individual to get in
touch with evolving market needs. Tesco belong to the retail industry which make dealing in
grocery and clothing with various variety range of quality products (Destek and Sinha, 2020).
This report will discuss operation management of Tesco and two approaches for the
business management function for growth and development. Further it would analyse importance
of motivation in workplace. It would be discussing the effective communication and teamwork
on the basis of how much communication is important in teamwork to work for organizational
goals.
MAIN BODY
Support of operations management to the aims and objectives of the organization
Operations management is one of the most important aspects of Tesco which helps in
creating better efficiency in the organization. The appropriate management of the operations of
the organization is helpful in order to enhance their overall performance. With the help of this
area of business, the management may be able to make the best use of their resources and
achieve higher output in order to achieve competitive advantage in the industry. It is the process
of converting raw material into finished products and services with the help of labour and the
assistance provided by the organization (Lee, 2018). This aspect of business is beneficial for the
organization to increase the quality of their output with the help of effective strategies prepare d
by the management. The company may increase its chances of gaining competitive advantage
with the effective use of this aspect of the organization. The appropriate management of the
company's operations may increase the chances of the business to achieve their goal;s effectively
and efficiently.
The organization may control their business practices with the help of advanced tools and
techniques which may have a positive impact in ensuring accuracy in organizational tasks. The
management may be able to give valuable feedbacks to the employees in order to improve their
current performance and achieve better results in the organization. Tesco may increase its

productivity by using effective strategies which are prepared by the operations' manager. It
consists of different areas such as product design, forecasting, supply chain management and
delivery management etc. which may segment the development of the products and increase the
efficiency of the operations' management.
The organization may get the help of highly trained professionals in order to prepare
appropriate policies for the management of their daily operations. Various supervisors may be
assigned by the company in order to manage the activities performed by the employees in order
to improve the overall output. It may help in increasing the sustainability of the organization in
the industry and maintaining a better brand image among the customers. These efforts of the
operations' management may provide better assistance to the management for increasing the
quality of their products and provide a better experience to their customers. With the help of
effective operations' management, Tesco may be able to reduce their wastage which is a major
barrier for the profitability of the company. By waste reduction the management may be able to
improve their overall profitability and gain a better market share in the industry (Benjaafar and
Hu, 2020.). The operations' management helps in providing customer satisfaction which is one of
the major objectives of every organization as it helps in promoting an effective image of the
brand in the market. The customers may give better feedbacks towards the products and services
of the organization with the effective use of the operations' management function. These
feedbacks from the customers may help in making effective changes in the current approach of
the business which may be useful to effectively achieve the organizational aims and objectives.
Business management function for the growth and development of organization
Management approaches are the tools which is used for directing and controlling of
organization and it may adopt by the organization or individual manager for element of their
style. Scientific management is the part of classical approach which shows scientific methods
for analysing the effective production procedure to increase the productivity. It is the first
attempt to apply the science and engineering process to the management. Also, It is the
systematic approach for handling the management problems. It implies scientific techniques of
work, selection, recruitment and raining of workers as well. This approach rejects the old age
ways of rule of thumb or hit or miss approaches and the best way of doing the work at lower cost
id discovered by this approach. The benefit of this approach is developing the great efficiency of
work and involves the whole change in attitude o individual and of the management too. This

can develop the science for every element of job to replace with the old methods and study the
ways in which jobs are conduct and find new ways to do. Interest in employer and employees
may be harmonious to protect the mutual understanding relation among them. The supervision of
employee is done to make sure they are following the prescribed methods for job performance.
The entire approach discuss the assumption which individuals are rational and motivated by the
desire of material gain (Henderson and Scott, 2018). It looks for the emotional and social needs
of worker and exaggerate their physical and economic needs.
Behaviour approach is the process pays attention to the role-played by employees in
achievement of organizational goals. It recognizes their emotional and mental state while they
are at work, also it influences the output. So it focuses o creating a conductive working
environment. Managers in the organization are close contact with the employee who is
concerned with their well-being and affection of work. Manager should understand personality
of each worker and treat them accordingly, this working culture is more casual and relaxed. The
advantage of this approach maybe it will motivate the individual to work much better with
efficiency. It creates the friendly \nature, but concentrating too much on emotional and social
needs will leads to output end up being ignored. The overall purpose of this approach is to look
for the performance of individual as with group satisfactio0n and organization productivity. The
satisfaction performance relation is quite complex and affected by the various factors. Economic
reward is the way of which is considered as direct satisfier for most employees, but also
employee get satisfied and motivated with better working conditions and personal achievement.
Behavioural and communications are the concepts of developing and carry on employee
satisfaction and cooperation in performing of organizational task (Foubet, Trejo and Toro, 2019).
In similar way Tesco can follow both approaches to improve the overall effectiveness
and considering the important aspect to focus on the organizational goals. Planning adds the
value to the organization and leadership efforts, this helps to deal with market changes and
uncertainties which occurs in global business reality. Tesco belongs to the huge retail sector and
managing the behaviour and culture is important to come up with the positive outcomes. On the
basis of both the theory this can be managed by the company more effective terms. While the
behaviour plays the most important role in Tesco and creativity as well as innovative employees
leads to the profit outcomes. Whereas, treating them well in the working culture will increase the
company value and skill individuals will work more accordingly. With the following approaches'

employee company should maintain the behavioural and the performance of employee to provide
better se4rvice to the needs and demands of clients. The selection procedure must carry out the
skilled employee so it will decrease the risk factors for the company. Further, treating the
employee well will result in willingness to work as well as they will be more engaged in forming
the relationship with each other. While employee will stick their responsibilities and treating
them well will decrease the employee turnover.
The company should apply the main management function for developing the better
decision-making, promoting creativity and innovation, and introducing the team of employee
which will be capable to deal with various business challenges. In the organization internal and
external factors motivates the person to form their action. Internal factor could be desirable to
learn new skill and it would reward the individual. External factors are consisted of sales targets
and incentives. The changes can be brought with better communication, good teamwork, making
sure about the well-being of others. Tesco employee reward program is similar with the Taylor
scientific theory, the financial reward are the motivation factors. There are certain aspects which
motivates individual in the personal and working aspects. It supports the lifestyles of each
employee by applicable and target benefit. The scientific and behaviour approach are beneficial
which can be used by the organization and it contributes to the development and growth as well
(Ogunbado, 2019).
Importance of motivation in workplace
Motivation refers to how happy the individual in his role or position, it brings the
inspiration to them and the overall performance is increased. It is important for attracting,
retaining employees as well as productivity in business. Employee are motivated if they feel
relaxation in their work. It only happens in the case when the employer provides better working
environment where working people feel valuable, also with communication for their opinions.
Higher motivation comes from when the organization invest in individual through training and
development. Whereas it improves their skill, knowledge and job satisfaction. Motivated
employee related with organization success, it is intangible and difficult to analyse and very
difficult to handle but it is easy in terms when it is done correctly. Whereas employee
engagement is also necessary for better improvement of work among employee to work together

for getting the organizational goals. The skilled employee and motivated will work hard to get
the better results for the company, they add values to the organization.
Motivation influences the willingness of work in people, they can be mentally and
physically fit from outside but the willingness of work is also important which arrives with
motivation (Bellemare, 2022). It reduces the employee turnover as both financial and non
financial schemes helps to retain the existing employee in which organization may plan activities
for the long term by the help of decrease turnover. Financial and non financial activity retains the
existing employee as well as it also draw attention of individual from outside the organization.
The workers and management are in benefit in terms of motivational plans whereas the wages
also increases in correspondence to rise of output and efficiency. Productivity of organization
and profits is increases because of efforts of motivated individual. Motivated employee have the
great concentration and fewer to make mistakes and likely to provide great loyalty to company
with less absenteeism. While the unmotivated workforce will be totally opposite. Tesco support
working people with offering reward in different kind of ways like flexible working, health
benefits, competitive salaries, discounts etc. it is important to develop trust and respect.
In Tesco, motivated people are open-minded they are ready to adopt the changes in
working environment for future aspects and growth of company. They accept the changes as they
can anticipate that they will receive some benefits as result of change. With motivation the
company image is maintained in good terms as employee produce much more when they are
highly engaged with work culture. Such behaviour and working capability reflects to the value
of organization and such employee manage self disciplined and productive internal environment
in the organization. It also promotes the motivation by many training and development
opportunities, everyone is not accessible to the training which they need for doing their job.
Tesco offers strategical career planning for employee in order to achieve the extraordinary. There
is a 360 degree feedback which is a personal developing tool in which it provides the feedback
by selection of individual with employee works. The advantage of this can be said it helps to
understand the behaviour, weakness and strengths in workplace. All the employee are having the
personal development plan which they created through 360 degree feedback as well as other
tools.
By this it modifies for Tesco manager to provide feedback to employee for opportunities
to their continuous personal development. This approach support employee for getting up to the

full potential with promotive self assessment and advancement by current training. By this
individual take more responsibility to their development and this kind of relationship justifies
employee is committed towards the values of company where working in partnership result in
enhance business for customers. It is identified that valuing employees with such environment
for work and realistic goals boost up their motivation. In Tesco motivated workers are engaged
with others for achievement of individual and team objective. So it can be said that focusing on
customers, behaving fairly with people are determined to get feedback from others (Ganda,
2019).
Support of effective communication and teamwork in business performance 670
Communication is the sharing of ideas with different people, it depends on how the team
member interact with each other and accept the social behaviour and methods of communication.
Effective communication and team support business to manage positive working environment,
with the help of effective communication team members are able to collaborate. Good
communication is critical for improving the team work and team building (Rotich, 2021).
Communicating in groups is the major aspect because without it there is increased risk of
misunderstandings, tensions, conflicts in working culture. When a communication is effective all
the business performance will tend to grow, when team faces trouble with communication the
other elements will struggle or provide poor result altogether. When team member are capable of
communicating they able to collaborate, it improves the teamwork and team building. The
mutual understanding is necessary for result in few mistakes and better understanding in each
other.
Collaboration brings the productivity in the working environment and efficiency of work
for getting done quickly. The satisfaction of working in team is must because living or working
in uncomforted zone will bring poor results. So it is important for team member to satisfy in their
team and involved more in the organization, it will bring confidence in their roles and more
engaged with work. Communicating in effective way enhance the work performance and help
the business to implement strategies, meet targets and move further towards established
objectives. With improper communication organization may deal wit miscommunication and
other issues which reflect negatively for achieving the goals. While communication in team can
be done in many formats which can be verbal and written. Every team has the combination of
formats via different channels which work much better for the needs. Verbal communication can

help to share the views and ideas in the form of group meeting, phone calls and video calls.
While the non-verbal communication has the advantage where the individual can get through the
body language and facial expressions. Written communication is done by emails, chats and the
electronic documentation forms, but in this format the quality communication is more critical.
For employee well-being it is important to share their issues and discuss with other people
working in team or organizations. Their well-being is the critical for organization to succeed, in
such cases if the people are not able to perform the task or duty it would impact the performance.
Team work is done by following task by each and every individual while in the
absenteeism of one person. The productivity also decreases when they are not in touch with
leaders or colleagues. So it describes communicating and sharing the issues will describe their
concern and it will be beneficial to easily handle the situation (Wahab, Kefeli and Hashim,
2018). Finding ways of structuring gap and providing right remote effective communication is
the key. Skilled People working in the organization can share their innovative ideas or advise for
better sources which can be adapted by the company. They provide motivation to others and
people will work more willingly to make their achievement for reaching up to the target. Strong
culture of communication encourage employee in order to make better decision and to be
innovative. For justifying the smooth work method and best results, team member should
manage transparency and keep themselves informed.
This will allow communicating more effectively, solving the problems and building
better relationships. If it is not effective it affects the company overall productivity. Effective
communication bring the productive decisions and better planning whereas conflicts are the
common issue when working in team. It arrives when two or more persons are included in a
situation and cannot agree with outcome. The miscommunication, different thought process and
ideas leads to chance of increasing conflicts. But when the communications and relations are
maintained properly it will decrease the conflict issues and people will focus more towards
performing their task or duty. While in some situation conflicts are avoided with communicating
effectively rather than carrying out the issues.

CONCLUSION
In this report it had been identified about operation management of Tesco which supports
it aims and objectives. Also, there are two management approaches which is used for discussing
how organization would ensure the business management functions for contributing towards the
growth and development of organization. Apart from that it is analysed about the importance of
motivation in workplace and role of motivation to bring changes in employee performance which
also reflect to organization image. Further, at last it is summarized that how does effective
communication and teamwork is beneficial for performance of business. The advantages of
communications which adds value to the employee performance and interaction with people in
environment. Also, communicating in impressive way improve the working performance which
help the business to utilize strategies.

REFERENCES
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growth, trade openness and ecological footprint: Evidence from organisation for
economic Co-operation and development countries. Journal of Cleaner
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Foubet, O., Trejo, M. and Toro, R., 2019. Mechanical morphogenesis and the development of
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Henderson, J. and Scott, A. J., 2018. The growth and internationalisation of the American
semiconductor industry: Labour processes and the changing spatial organisation of
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Lee, C. K. H., 2018. A review of applications of genetic algorithms in operations
management. Engineering Applications of Artificial Intelligence. 76. pp.1-12.
Ogunbado, A. F., 2019. Infrasturactural Development in Organisation of Islamic Cooperation
(OIC) Member Countries: Sukuk Mode Financing as an Alternative. ‘Abqari
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Rotich, S. J., 2021. Influence of non-governmental organisation in promoting the growth of
women entrepreneurial ventures in Nakuru county.
Wahab, A. A. O. A., Kefeli, Z. and Hashim, N., 2018. Investigating the dynamic effect of
healthcare expenditure and education expenditure on economic growth in organisation
of Islamıc countries (OIC). Munich Personal research Archive. 90338. pp.1-26.
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