Organizational Behaviour: BBC Culture, Power, and Motivation Analysis

This report delves into the organizational behaviour of the BBC, examining its culture, power dynamics, and political landscape, referencing Charles Handy's cultural typology. It analyzes the impact of these factors on employee behaviour and organizational effectiveness. The report explores motivation theories, including content and process theories, and suggests various motivation techniques to enhance employee performance and improve the BBC's overall productivity. It also identifies different types of teams within the BBC, evaluating their effectiveness based on Tuckman and Jensen's model. Furthermore, the report examines organizational concepts, theories for team performance, and barriers to effective performance, ultimately offering insights into how the BBC can improve its leadership, team dynamics, and overall organizational success. The report highlights the importance of effective communication, positive work environments, and employee incentives in fostering a motivated and productive workforce.

ORGANISATION BEHAVIOUR

TABLE OF CONTENTS
Table of Contents.......................................................................................................................2
INTRODUCTION......................................................................................................................3
TASK1.......................................................................................................................................4
P1(a&b) Handy’s cultural typology (1986) or an alternative academic cultural model and.4
Analyse how culture, power and politics overall have affected the behaviour within the
BBC in the recent past......................................................................................................4
TASK 2......................................................................................................................................6
P2 (a) Content and process theory of motivation .............................................................6
(b&c) Motivation techniques to improve the effectiveness and How will improve levels of
motivation within the BBC...............................................................................................6
TASK3.......................................................................................................................................8
P3(a) Different types of team within BBC.......................................................................8
(b)effective team in the BBC according to theory of Tuckman and Jensen's model........9
TASK 4....................................................................................................................................11
P4 Organisation concept and theory for team performance............................................11
(b)barriers to effective performance within BBC...........................................................12
CONCLUSION........................................................................................................................13
References................................................................................................................................15
Books and journals..........................................................................................................15

INTRODUCTION
This report is based on the organisation behaviour, it is the process in which different
people will communicate with each other in administration. As BBC is the largest broadcast
media organisation, it faces some problems therefore, they hire new director for better
changes in the organisation. This report will describe the importance of organisation culture
in the business. Furthermore, it explains the different motivation theories. Different
motivation techniques are used to improve the performance of employees. BBC can motivate
their employees and can enhance their performance. Through the motivation, BBC can
improve its business on regular basis. Apart from this, it also describes different teams in
company which will help to improve the growth and resolve the issues. To get better result in
the corporation, BBC has to follow the different leadership styles. Furthermore, through path
goal theory, cited organisation can improve its leadership style which improve the
productivity of business. At the end, the report describes the different issues and factors that
impact on the effectiveness of BBC.
TASK1
P1(a&b) Handy’s cultural typology (1986) or an alternative academic cultural model and
Analyse how culture, power and politics overall have affected the behaviour within the BBC
in the recent past
Culture of organisation plays a crucial role in the success of any corporation. The
Charles Handy's model describes the culture of BBC for better understanding the same
(Mohammadi, Soleymani and Mozafari 2014). As organisation is structure where individuals
come together for a common goal. According to Charles handy's model, there are four types
of culture which the corporation follow; these cultures are as below-
 Power- In some corporation, there are directors and administrators who has power to
take decision. These people are most important person at the workplace and are the
major decision-maker. In corporation, power remain with higher authority and
decision made by them will be final and all employees have to follow their decision.
To bring the better organisation culture, new director of BBC has taken the charge.
Power in administration bring the conflict in the organisation (Bahmani-Firouzi and

Azizipanah-Abarghooee, 2014). Moreover, power of the corporation will affect the
employees and their behaviours. However, conflict in business environment will
affect overall growth of business. The employees do not have rights to express their
views and ideas on an open forum and have to follow what their leader says. Due to
this, manager of organisation sometime can be partial to someone.
 Task culture- In every organisation, teams are formed to achieve the target in
systematic manner. Administration use task culture to solve the critical problems. In
BBC, all employees have one common goal, through this process employees are able
to learn new skills and techniques. These new skills and knowledge will help
employees to enhance their performance. All workers will give extra efforts to
complete a common task and this process will help to make a healthy and friendly
environment in business. In such a culture, individual has to contribute equally and
accomplish target in the innovative way.
 Person culture- In some organisation, employees feel that they are more important
than their corporation. Such corporation follows a culture known as person culture. In
this type of culture, individuals are more obsessed about their own self rather than the
corporation. In this culture, employees focused on their facilities more. In the BBC,
the workers are not happy with the corporation but there are various key people who
bring the administration on the first priority.
 Role culture- In this culture, all workers are delegated roles and responsibility
according to their qualification and interest. In the BBC, the higher authority person is
able to do better roles and responsibilities but the lower employees are not able to
understand their roles and responsibilities (Zhang, Shah and Papageorgiou, 2013). So,
to bring the changes in culture, it is very necessary for BBC organisation to specify
employees’ roles.
Different culture will affect the behaviour of the workers. Some culture affects
employees positively; for example, task culture will bring the employees together. Through
this culture, all employees in BBC will be able to share their skills and knowledge with each
other. Furthermore, in BBC employees are not happy with the job conditions and culture of
organisation. It is because of this that new directors are continuously trying to change the
business culture in an effective manner.

Politics- It is the main reason of conflict in the organisation. Politics can be in
between the workers. Employee who plays politics at the workplace pay less attention to their
work. Such types of employees are more interested in leg pulling and back biting. Due to
such issues, organisation is not able to bring working environment in systematic manner.
More politics in business environment bring negative traits in organisation culture. Therefore,
then new director of BBC needs to take decision to bring various changes in the business
culture. To improve the business growth power, politics will be less in BBC.
TASK 2
P2 (a) Content and process theory of motivation
Content theory- In this theory of motivation, different needs of human beings have
been described. This theory explains the importance of changes with time (Jin and et.al.,
2015). It includes the work of David McClellan and Abraham Maslow. This theory explains
the specific factors that motivate behaviour. This theory has been suggested by different
psychologist such as follows-
Abraham Maslow- According to him, employee have different needs which has to be
fulfilled. Needs are as following-
1. Physiological needs- These are the most important needs of workers. This include
food, water, shelter and proper sleep (Zare, Niknam, Azizipanah-Abarghooee and
et.al.,2016). These are the most important things for motivation of workers. If all
these needs have been satisfied that will be more effective for them. Through the
motivation, employees are able to give extra efforts to organisation. With the extra
efforts of employees, administration will be able to achieve success on regular basis.
2. Safety needs- Safety and security is one of the most important needs of employees.
Every employee wants a secure and safe business environment where he or she can
work freely without any pressure. Organisation has to provide security and safety to
employees to achieve the success. For female faculties' organisation has to provide
special security system so that they can work easily without any restriction.
3. Social needs- This is also an important need for the organisation in which the workers
have their friends and families. Employees always need satisfaction with their jobs
and organisation can provide the satisfaction to the employees through the
helathy environment.

4. Esteem- Each and every employee need respect in organisation. They have to give
respect to individual because when employee feel valued in their organisation will
bring the major changes in their performance.
Process theory- This theory explains how an entity changes and develops. It focuses
on how something happens in an organisation.
(b&c) Motivation techniques to improve the effectiveness (c)How will improve levels of
motivation within the BBC
There are different techniques which help individual to improve the effectiveness in
team within BBC. Through the motivation, employees will give their extra efforts to
organisation. Increasing motivation in workplace can help improve performance and boost
productivity. Different motivation techniques are as following-
 Effective communication with staff- Communication plays a huge role in the
motivation. Employer can build a good relation with his or her workers through the
good communication skills. In the BBC to motivate the employees and to understand
their thinking and issues, new director trying to build a good relation with employees
through good communication (Radnor, Bateman, Esain and et.al., 2016). Through the
effective communication, employee can share their issues and problems with the
management and this process will remove the conflict in the business environment.
 Share the organisation vision with each member- To improve the team performance,
cited organisation should share the vision and mission so that team will work
accordingly and achieve the vision in limited time. Through this process Workers of
BBC will feel motivate. .
 Positive work environment- Positive and healthy environment will bring the
improvement in the employee's performance. BBC can enhance the performance of
their employees and can increase the productivity of business through the healthy
environment. In the positive environment, employee feels relax and safe.
 Give more responsibility to employees- BBC organisation can motivate the
employees by providing the more responsibility they feel the more valued in the
organisation. Employees will give more efforts to accomplish the target.
 Provide the incentives- BBC organisation can motivate employees by providing the
incentives on quarterly base. Incentive should give according to employee's
performance and their extra efforts.

 Daily activity schedule- BBC can motivate their employees by providing the daily
activity schedule. Through this process employee can understand their task and target
of a day and prepare themselves according to the schedule.
Through the above motivation techniques, BBC organisation can improve its image in
the market. To grow over all business, team of cited organisation have to perform at high
level. Mentioned organisation have to adopt certain techniques in which corporation will
move in the right direction. To achieve the objectives in appropriate way employees of BBC
must improve their performance. To make the healthy environment, cited organisation has to
make effective plan to resolve the issues and conflicts. Roles and responsibilities has to be
specifies for each employee in which individual feel value in the organisation. As working
environment is positive and healthy team will be motivated towards their work. As the
employees are backbone of corporation so their satisfaction is very important. As satisfied
employees are able to provide different and creative ideas to the corporation.
In BBC Reward system has to provide to the employees to enhance their performance.
Apart from this cited organisation need to change the way of communication with workers.
Through all this motivation techniques BBC can achieve their goals and targets in systematic
manner.
TASK3
P3(a) Different types of team within BBC
Different types of team used in every organisation to accomplish success. Through
these teams, corporation can achieve their objectives in an effective manner. Different teams
are as following:
Functional team- Every organisation has the teams which perform the different
function in their organisation. Functional team is a group of people with a common
functional. This team also distributed in three teams such as work team, functional work team
and cross functional work team. As the finance team will to manage the book keeping
(Deihimi and et.al., 2016). Finance team manage all the previous and present data apart from
this, team also manage all the finance status of organisation. Human resource management
will manage the employees and relation. Human resource management analysis the
performance of employees and resolve their issues and problems. Moreover, through the hr
team, organisation is able to hire high qualified employees.

 Virtual Team- this team plays a huge role in the success of organisation. This teams
communicate through the digitally rather than in person. Virtual team communicate
with employees through the online this type of team used social networking tools for
communication. Virtual team used various conferencing and collaboration
technologies. Member of virtual team of BBC are able to communicate with all
employees. They have excellent communication skill through the best communication
skill virtual team of BBC are also able to communicate with all types of customers
and clients as well. Virtual team are working in BBC to accomplish the organisation
activities. There are two types of virtual teams
 Global virtual team- member of such team is located in different countries and cities
all over the world. Through this team, organisation can attract the customers from
different cities and countries. And through this team productivity can increase.
 Local virtual Team- this team maintain virtual team working and organize its
employees into a productive remote group.
 Problem solving team- this is temporary team in BBC. This team come from different
departments and possess the different roles and skills. In this type of team employees
go to the main leader of this team after this manager of this team collect all the
information about the conflict and held a meeting. In meeting he examines over all
issue and without any partiality manager listen both the teams. Manger of this team
should be able to communicate in proper manner with employees. Through the
positive attitude and good communication skill and experience, manager will resolve
the problems.
(b)effective team in the BBC according to theory of Tuckman and Jensen's model
Team performance and productivity will improve the behaviour of BBC. The
effective team depends upon the leadership style and their behaviour. Team will perform at
highest level and provide their extra efforts when management coordinate properly with
them. As effective team will help organisation to improve the productivity and overall
business growth (Wakui,Kawayoshi, Yokoyama and et.al.,2016). Effective teams are able to
satisfy their customers through the different services and skills. Following theory will help to
relate the effectiveness of the team in the BBC such as Tuckman and Jensen model of team
development. This model includes the stages such as forming, storming, norming,
performing and adjourning.

 Forming stage- This is first stage of above model. According to this stage team will
be formed on the basis of their competency and the different skills among all the
workers for the particular task. Some employees are anxious, as they have not
understood what work the team will do (Helleno, Pimentel, Ferro and et., 2015). So,
leader plays a crucial role in this stage, according to this stage leader has to maintain a
good relation with all employees through the best communication skill.
Once a team have been formed then try to set the target after set goal all employees
will work for a common task. But the main characteristics of this stage is to make the
interaction among the team members will be more and the productivity will be not according
to their efficiency. As this is the first stage so the employees are not able to interact with each
other.
 Storming stage- this is the stage where many teams fail and not able to go for next
stage. In this stage team member can be dissatisfied with any other worker at any
time. All employees have different culture and ideas but, if differing working styles
generated unforeseen problems. In this stage team members feels frustration and
pressure.
 Norming stage- this is the third stage of development in which conflicts are resolved.
This stage is used to build a good bond among the all employees. In this stage
coordination will better and all team members will work in unity. Due to the strong
bond and good relation in this stage employees are able to improve the efficiency and
this stage help the organisation to increase the productivity.
 Performing stage- after the norming stage, team reaches at the performing stage. In
this stage team will be in the development process. At this stage leader has
responsibility to motivate all workers to enhance their performance (Jiang, Qin, Yu,,
Hu, et.al.,2016). At this stage due to hard work and pressure employees need more
motivation.
The adjourning stage- this is the final stage of development. In this stage, the purpose
of team will be fulfilled.
The above theory will help to find out the effectiveness of team in the BBC. Above
model will help BBC to improve the business and effectiveness. In starting stage BBC will
face some problems but through the motivation techniques and rewards system they can

improve the effectiveness. Apart from this through the best leadership style organisation can
motivate their employees and enhance their performance.
TASK 4
P4 Organisation concept and theory for team performance
Path goal theory is based on leader's style and behaviour. The goal of this theory is to
improve the employee's performance through the motivation. Through this model BBC can
increase employee's motivation, empowerment and satisfaction so they become productive
members of the corporation (Mohammadi, Mozafari and Solimani, 2014). By this theory
BBC can focus on their leadership style because this theory is developed to describe the way
that leaders support their followers in accomplish the target.
Path goal theory follows basic steps as shown in below
1. Determine the employee and environment characteristics
2. Select a leadership style
3. Focus on motivational factors that will help the employees to boost the performance
Employee characteristics- workers understand their leader's behaviour based on their desire,
such as the degree of structure they need, desire for control. If leader provides more structure
than what employee need, they become less motivated, so that leader of BBC needs to
understand their employees.
Task and environment characteristics – Path goal theory focuses on overcoming obstacles.
If an obstacle becomes too strong, then leader have to follow steps which are given below.
Through these steps, leaders can remove the problem and can provide the best and easy path
to his or her followers. Steps of leaders are as following-
Design the task- Leader has to provide design of the task to the employees so that
workers are able to understand the task easily and quickly. If the task is ambiguous, then the
leader must give it more structure.
Formal authority system- The supervisor can provide clear goals depends upon the
task authority.
Work group- if the team is non-supportive, then the leader needs to be cohesiveness.
Leader behaviour or style- the four path-goal types of leaders’ behaviours are:

 Directive- The leader has responsibility to direct and guide his or her followers.
Leader informs his or her followers how to perform task and scheduling and
coordination work (Futaki, Kobayashi and Hayashi andet.al., 2016). This process is
more effective because through the direction employees are unsure about the task. So,
the leader of BBC has to manage his or her leadership style with good direction.
Through the right direction employees of BBC will be able to accomplish the task on
right time.
 Supportive- The leader makes work pleasant for the employees by being friendly and
approachable. To build a good relation with workers, leader of BBC has to give his or
her support to workers so that employees can feel relaxation in the business
environment and improve their performance.
 Participative- When employees are highly trained and involved in their work then
leader of BBC has to consult with his followers before making a decision on how to
proceed. Through this process, employees will feel valuable in their organisation and
provide their extra efforts in the success of corporation.
To determine the members and the environment traits- In this process, BBC will get
idea to examine the team members and the environment traits of the team in terms of their
attitude and behaviour. In this process, BBC will determine the overall performance of
employees and their attitude and behaviour. Because positive behaviour and attitude is very
important for business environment. It will control the team perception in which the better
coordination can be generated. In addition to this, leader of BBC will help his or her
followers through the above leadership styles and motivation techniques. Leader will provide
the task according to employee's interest and qualification. To improve the productivity and
employee's performance, BBC must follow the best leadership style. Through the different
leadership styles, BBC will be able to bring new opportunities in the business and can resolve
all issues and conflicts from business environment.
(b)barriers to effective performance within BBC
In every organisation, communication plays a huge role in the success of business
because due to communication gap management cannot build a good relation with their
employees. Communication is one of the most important factor in any organisation because
through the communication, corporation can bring the effective performance. In the BBC
there are communication gaps between employees and management this gap decreases the

productivity of cited company (Yari,Monjezi and Bagherpour,2014). Communication gap is
main barriers that found in BBC. Due to communication gap within BBC between
management and employees as workers are not happy with decision of the management. To
resolve this problem BBC has to take a call against the employees so that workers will be
focus on their tasks. As to overcome this problem BBC gives the responsibilities to the new
director who has different and creative skills. To remove the communication gap new
directors of BBC trying to provide different trainings to the employees. Apart from this new
director of cited company trying to provide the best leadership style therefore, employees can
feel motivated(Impact of barriers, 2018).
Apart from this, employees of BBC are suffering from the high work load pressure
due to which the employees turn over problem is generated in BBC. As a result of lack of
high and experienced employees, cited organisation is not able to provide new techniques and
products. To make the better business environment, cited organisation has to resolve the
problem of high work pressure (Shidaganti and Prakash, 2017). To resolve this problem, new
director of BBC is trying to make effective planning and using motivation techniques.
Through the motivation techniques such as reward system, different cultural and social
activities etc. employee can be motivated
Apart from this to manage the relation with employees, new director of BBC is trying
to provide the seminars and conference to the workers. This is because BBC is not able to
listen and understand the problems of employees and this process will bring conflicts in the
business environment. So, to improve the business productivity and growth, BBC has to
follow all the motivation techniques and leadership style.
CONCLUSION
From the above report, it has been concluded that healthy environment is very
important for the success of business. Culture plays a very important part in which the role
culture and task culture have more influence on the BBC. New director of BBC is trying to
follow different leadership styles to motivate employees. As in the corporation, team
development will be depends on the certain stags. This report focused on the Tuckerman and
Jensen's model through which cited organisation can establish team work in the business
environment. Apart from this, it also explained the factors which affect the business of BBC.
However, it has been analysed that communication gap between employees and management
is the biggest problem in the BBC. Due to lack of proper communication, employees are not