Organizational Behavior Report: Culture, Motivation, and Communication

This report delves into the realm of organizational behavior, providing an in-depth analysis of key concepts such as culture, motivation, and communication within a workplace context. The report begins by examining Handy's typology of organizational culture, including power, task, person, and role cultures. It then explores the application of Maslow's hierarchy of needs, specifically how Amazon addresses employee needs at various levels, from physiological to self-actualization. Furthermore, the report investigates the importance of communication, both formal and informal, within an organization. The report also provides references to scholarly sources. This report uses Amazon as a case study to illustrate how these concepts are practically applied in a real-world business setting.

ORGANIZATIONAL BEHAVIOUR

Table of contents
 Secondary research
 Theory of culture
 Theory of motivation
 Communication

SECONDARY RESEARCH
 Theory of culture – Handy's typology
 This model comprises of four culture
which is followed by different
organisations. They are Power, Task,
Person and Role.

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 Power culture – In this culture, power remains in the hand of people who has
highest authority. The higher authority in the company will handle high power.
These people holds authority to take decisions. The sub ordinates need to follow
their orders. The employees have no liberty to share their views and suggestions to
the company.
 Task culture – The task culture are concerned with team work in an organisation. In
this culture, organisations get divided in various teams and various tasks are allotted
to teams which they need to accomplish. The every member in team contribute their
ideas and suggestions which help them in successfully accomplishing their goals.

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 Person culture – The person culture, value to employees more than their
organisation. In this, the employees are concerned with individual goal
accomplishment rather then group or organisational goal. Employees comes to work
place just to satisfy their monetary needs and get never attached to work place.
 Role culture – The role culture is all about assigning different roles and
responsibilities to employees of the company according to their interest, skills,
experience and knowledge. In this culture employees interest is there while
performing task and therefore they achieve successful completion of task with
efficiency.

Communication – Formal and informal
communication
 Formal communication
 Informal communication

Theory of motivation – Maslow hierarchy needs theory

 The company Amazon satisfies psychological
needs of their employees by providing them
uniform to wear at work place and to provide
food and drinking water facility in their company
for motivate the employees to work for the
Amazon.
Psychological needs

Safety needs
 The Amazon in order to motivate their employees
provides them job security and safety in work place.
Also, the company follows all the elements of
employment law and health & safety law. This
motivates the employees that they are working in the
company which is concerned for the safety of
employees.

Love and belonging needs
 The Amazon satisfy this need of employees by
conducting corporate parties every quarter of the
year and by conducting and encourage
participation of employees in social activities.
The employees gets motivated and work in
efficient manner after satisfying this need.

Esteem needs
 The employees of Amazon are always valued for the
suggestions and ideas they contribute to the company.
The company always recognize their efforts and
achievement in form of recognition and awards
granted to them. The employees feel motivated when
they are recognized for their hard work.

Self actualization needs
 The company Amazon motivates their employees
after satisfying this need by promoting them to
higher position.