Organizational Behavior Report: Apple Inc. Work Environment Analysis

This report addresses the issue of a toxic work environment within Apple Inc., a multinational technology company. The report begins with an overview of Apple, highlighting its global recognition and employee strength. The problem statement focuses on employee complaints of feeling unvalued and unsafe due to a toxic work environment, including instances of harassment and the company's inadequate responses. The analysis delves into specific incidents of gender harassment, hostile work environments, and the resulting negative impacts on employee mental health, performance, and the company's reputation. The proposed solutions include strict anti-bullying policies, recruitment of female authorities to handle complaints, regular employee surveys, and the development of healthcare centers. Key performance indicators such as employee termination rates, digital ratings, and employee performance are suggested to measure the effectiveness of the interventions. The report concludes by summarizing the issues and reiterating the recommended measures for Apple to improve its organizational behavior and foster a safer, more supportive workplace.

RUNNING HEAD: APPLE INC.
MANAGEMENT

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Contents
Introduction................................................................................................................................2
Company overview....................................................................................................................2
Problem statement......................................................................................................................2
Problem analysis........................................................................................................................2
Problem solution........................................................................................................................3
Recommended interventions..................................................................................................3
Indicators....................................................................................................................................4
Conclusion..................................................................................................................................4
Bibliography...............................................................................................................................5

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Introduction
The report considers an issue in the 'organizational behavior’ of Apple Inc.
Organizational behavior is the study of human behavior in an organization setting. It takes
into account human behavior and its impact on their performance, communication,
motivation, and job structure.
Focusing on the report structure; the initial section includes brief information about
the company. The passing sections include the problem and its detailed analysis with the
application of relevant theories. The next part includes practical and reasonable solutions in
response to the problem. It also includes the key indicators to measure the success of
recommended interventions. The key purpose of the report is to emphasize an organizational
behavior issue and offer appropriate measures for the problem solution.
Company overview
Apple is a globally recognized company engaged in the manufacturing of devices like
the iPhone, computers, and television, laptop and many more. Steve Jobs has founded the
company in the year 1976. It attains a high goodwill and brand reputation and it has assisted
the company to develop a strong customer base. It has an employee strength of 137 thousand
in the year 2019. From the year 2005, it is experiencing a continuous rise in its employee
strength (Liu, 2019). Additionally, it has also received an adequate number of positive
employee reviews on digital platforms like Indeed and Glassdoor (Indeed, 2020). Previously,
it is also counted as one of the best places to work (Cain, 2018).
Problem statement
The Apple employees have stated that they feel unvalued and unsafe in the toxic work
environment in Apple organization. Many employees have stated their problems via email to
their respective authorities (Ehrenkranz, 2016).
Problem analysis
The employees have stated that their co-workers crack rape jokes. One of the
employees named Danielle has also reported this issue to the authority but her repeated
formal complaints were ignored. It has distracted the employees and highly affected their

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performance. The female employees felt unsafe in the presence of limited female staff
members on the floor. Besides females, male employees had also experienced gender
harassment in the workplace. One of the employees has reported a hostile work environment
and the authority has offered an unsatisfactory solution. The authority has stated that either
she has to experience a similar work environment or opt for a lower ranking in the company.
The employee has to consider the second option and opted for a demotion (Ehrenkranz,
2016).
The employees have experienced a high degree of misconduct and it has affected their
mental health. They have started facing sleeping disorders, insomnia, and depression and lack
of attention towards the work. This problem has gradually gained the attention of media and
it has laid a negative impact on the organization's reputation as it has also lowered its position
in the best place to work (John, 2019).
Problem solution
Apple organization should undertake timely measures to minimize these issues. The
following are the suggested remedial measures to minimize and eradicate the problem.
Recommended interventions
1. The company should frame strict policies against bullying practices in the workplace.
It will benefit the company to minimize the issue of an unsafe work environment. It
should offer an easy approach to the employees to report their problems associated
with bullying practices. It should impose heavy penalties on employees engaged in
these unethical practices. Additionally, it should recruit female authority to handle
these issues. This minor approach will assist the female employees to easily report
and share their problems and grievances without facing any discomfort and hesitation
(Harrington, Rayner, & Warren, 2012).
2. It should conduct a regular survey to gain insight into employees and their key issues
influencing their performance. It should conduct this survey via the digital platform as
it will save employee’s time, efforts and privacy.
3. Apple should develop healthcare centers for its human resources. It will aid in solving
employees' mental and physical health problems arises in the presence of an
unhealthy and unsafe working environment. It should timely conduct a health
program to check the employee's health status and offer medication.

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These approaches will enable the organization to improve its word of mouth and raise
employee performance in the organization.
Indicators
1. Employee Termination Rate: It reflects on the number of employees resigned from the
job in an organization. The reduction in employee termination rate will depict that the
employee is satisfied with their job and they are not experiencing any issue (Gregory,
2011). Therefore, reductions in employee termination rate will evident improvement
in the situation.
2. Digital rating: The improved rating of the company on a digital platform is a fine
indicator of satisfied employees. It will depict that the employee is not facing the
above organizational issue.
3. Employee performance: The improvement and increase in employee performance
state that the employees are devoting their attention to the work. This will determine
that the employees have improved their mental health and they are not facing any
issue in the completion of their work.
Conclusion
The report summarizes the organizational behavior issue a reputable business
organization named Apple Inc. It is a multinational company based in the United States. It
has huge employee strength and it often faces minor issues based on organization behavior.
From the above discussion, it is acknowledged that the employee was experiencing a toxic
and unsafe work environment. The company should frame strict anti-bullying policies, recruit
female authority to address these issues, and conduct a timely survey. Additionally, it should
develop healthcare centers to address the problem emerged from the issue. The employee
termination rate, digital ratings, and employee performance are suitable indicators to measure
the success of the taken remedial measures.

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Bibliography
Cain, A. (2018, January 4). Only 3 companies have been rated 'best places to work' for 10
years, and they have a few things in common. Retrieved February 12, 2020, from
Businessinsider: https://www.businessinsider.in/enterprise/only-3-companies-have-
been-rated-best-places-to-work-for-10-years-and-they-have-a-few-things-in-
common/articleshow/62368288.cms
Ehrenkranz, M. (2016, September 15). Leaked Apple emails reveal employees' complaints
about sexist, toxic work environment. Retrieved February 12, 2020, from Mic:
https://www.mic.com/articles/154169/leaked-apple-emails-reveal-employees-
complaints-about-sexist-toxic-work-environment
Gregory, K. (2011). The importance of employee satisfaction. The Journal of the Division of
Business & Information Management, 5, 29-37.
Harrington, S., Rayner, C., & Warren, S. (2012). Too hot to handle? Trust and human
resource practitioners' implementation of anti‐bullying policy. Human Resource
Management Journal, 22(4), 392-408.
Indeed. (2020, February 12). Apple employees revies . Retrieved February 12, 2020, from
Indeed : https://www.indeed.com/cmp/Apple/reviews
John, K. (2019, December 11). Facebook, Google, Apple Sink In ‘Best Place To Work’
Rankings; Microsoft Rises. Retrieved February 12, 2020, from Forbes:
https://www.forbes.com/sites/johnkoetsier/2019/12/11/facebook-google-apple-sink-
in-best-place-to-work-rankings-microsoft-rises/#6c04db11ca73
Liu, S. (2019, November 5). Number of employees of Apple 2005-2019. Retrieved February
https://www.statista.com/statistics/273439/number-of-employees-of-apple-since-
2005/, 2020, from Statista.