Organizational Behavior Assignment: Chapter 01 Questions & Answers

This document provides solutions to an Organizational Behavior assignment focusing on Chapter 1. It includes answers to true/false questions, multiple-choice questions, and an essay question on defining Organizational Behavior and its importance in managing people within organizations. The solutions cover key concepts such as human capital, social capital, and the skills needed for effective management. The assignment aims to assess the understanding of fundamental organizational behavior principles and their practical applications in the workplace. The essay question explores the significance of organizational behavior in fostering efficient operations, promoting a healthy work environment, and understanding employee behavior for effective management. The document serves as a valuable resource for students studying organizational behavior, providing a comprehensive overview of the chapter's core concepts and their practical implications.

Chapter 01
Making OB Work for Me
True / False Questions
11. Common sense focuses on the past, and because of this it is weak in responding to
the unknown or unexpected.
False
12. Hard skills include our expertise in human interactions.
False
13. Among the four skills most desired by employers are active listening and critical
thinking.
True
14. Soft skills are job specific; they are useful only in certain jobs.
False
15. Hard skills are not important in organizations.
False
16. As a person rises to higher levels of an organization, technical skills become more
important and personal skills become less important.
False
17. It is likely that you will experience 10 or fewer jobs in your career.
False
18. Human capital is the productive potential of an individual's knowledge, skills, and
experiences.
True
19. Organizations who invest in employees' human capital tend to have higher turnover
but improved financial outcomes.
True
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20. Organizations invest in employees' human capital by building their skills, motivating
them, and providing opportunities for them.
True
Multiple Choice Questions
56. How many of the top four skills desired by managers for the top 10 jobs in 2013 are
"hard skills"?
B. On
e
57. Soft skills are:
B. Needed to interact with, influence, and perform
with others
58. Regarding the relative importance of personal and technical skills:
A. They remain equal and this does not change throughout
careers
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McGraw-Hill Education.

59. Research has shown that on average, the younger segment of the baby-boomer
generation is likely to have held about _______ jobs in their lifetime.
D. 1
0
60. The productive potential of an individual's knowledge, skills, and experiences is
known as:
A. Human
capital
61. Which of the following is not a form of human capital?
D. Trus
t
62. Social capital is:
E. The productive potential resulting from relationships, goodwill, trust, and
cooperative effort
63. Which of the following is a form of social capital?
A. Statu
s
64. In social capital, the focus shifts from the _________ to the ____________.
C. Individual; social
unit
65. Research shows that, in general:
B. Social capital can improve
operations
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McGraw-Hill Education.

Essay Question
116.Define Organisational Behaviour. Explain why Organisational Behaviour is an
important discipline in managing people in organisations.
Organizational behavior can be described as the study of the way in which
individuals interact with each other within a group. The study of organizational
behavior is important as it helps to make the business operations more efficient.
Organizational behavior is very important in managing people in an organization as
in this discipline individuals are subjected to certain rules and regulations that are
useful in molding their behaviors. Organizational behavior helps to promote
appropriate behavior within the workplace, achieve efficiency, fairness, peaceful and
healthy working environment, and ensures safety. Furthermore, it helps the
managers to understand the individual’s nature and their activity and thereby
motivate them.
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McGraw-Hill Education.