An Analysis of Employee Attitudes, Commitment, and Satisfaction

This paper delves into the multifaceted aspects of organizational behavior, emphasizing the significance of employee attitudes, organizational commitment, and job satisfaction. It examines how these elements contribute to organizational excellence, highlighting the importance of employee decorum, positive attitudes, and alignment with organizational culture. The paper explores the three types of organizational commitment: affective, continuance, and normative, and their impact on employee retention and performance. It also discusses the factors influencing job satisfaction, such as respect, job security, and career development, as well as the role of managers in fostering a positive and supportive work environment. The paper concludes by underscoring the crucial role of organizational commitment in navigating the challenges of the modern business environment and achieving long-term success.

Running head: ORGANIZATIONAL BEHAVIOR
Organizational Behavior
Name of the Student
Name of the University
Author Note

1ORGANIZATIONAL BEHAVIOR
Introduction
The purpose of the following paper is to focus on the various aspects in the workplace
that are concerned with behavior and attitudes. These things are very important for a newer
outlook in the organizational excellence. The employees have to keep their decorum in the
workplace and they must be showing their best attitudes at the workplace since it is very
important to impress the higher authorities to improve their positions. The employees must feel
aligned with the culture of the organization and their attitudes should represent the same. The
employee attitudes reflect the image of the organization itself (Alvesson 2012). The attitudes of
the employees are very significance since it is the mirror image of the sincerity and graveness of
the employees. The question of job satisfaction is an important thing because an employee will
not be able to survive in an organization where he cannot feel safe or comfortable. Every
organization has some missions and goals and the employees must be feeling committed to fulfill
them. This organizational commitment has to be measured in this aspect as well (Mowday,
Porter and Steers 2013).
Organizational commitment
Organizational commitment means the emotional and psychological attachment of the
employee to his or her organization (Yücel 2012). Generally, there are three types of
organizational commitment that exists in the modern business environment. These three types of
organizational commitment are affective commitment, continuance commitment and normative
commitment.
Affective commitment

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Affective commitment means the kind of emotional attachment to the organization and
the deep desire that the employee shows to stay in that particular organization for a long time.
The employees who have a good rate of emotional attachment with the organization have a good
affective commitment (Ghosh, Reio and Haynes 2012).
Continuance commitment
The continuance commitment is the factor for which the employees of the organizations
feel that they should not be leaving the organization and if they do so, that will be very
problematic and costly for them (Meyer et al. 2012). The employees might even find that the
particular employee might face long term unemployment because of that step.
Normative commitment
According to the normative commitment, the employees feel that he should stay in that
organization for that time because perhaps it is the best thing to do at that moment (Eslami and
Gharakhani 2012).
Job satisfaction
Job satisfaction is one certain thing that the employees search for when they begin to
work for an organization (Wong and Laschinger 2013). On the reverse, it is the duty of the
organizations to ensure the employee satisfaction. Also, another important thing for the
organizations is to focus on employee retention. The organizations have to provide the
employees with proper satisfaction so that they will be looking to stay in the organization for a
longer period of time. The human resource managers should make sure that the employees are
taken care of and they are well paid as per their qualification and experience. There are several

3ORGANIZATIONAL BEHAVIOR
factors that are responsible for the job satisfaction of the employees. One of them is to show the
proper respect to the employees by the management. The management also has to keep the trust
and faith on the employees that will cater to the mental comfort of the employees and then only
the employees will feel to deliver their best efforts for the organization. The job security of the
employees must be ensured and the managers have to create a safe working environment. The
employees should not be embarrassed or harassed at the workplace by their colleagues or their
seniors (Anitha 2014). The employee should feel that they should have a broad career path from
their current employment position. The employees must feel that they are given the proper
benefits and wages at the beginning of the month.
Employee attitudes
The employees must feel that they are working in a positive working atmosphere and this
has to be created by the employees themselves by showing competent attitudes at the workplace.
The attitudes of the employees will determine that they are the perfect faces for the company to
be showcased (Robertson, Jansen Birch and Cooper 2012). It is obvious that the skills in the
workplace and experience are the most important assets for the employees but it cannot be
denied that a proper attitude of the employees should not be ignored as well. A proper attitude by
the employees is helpful for building an impressive view about the employees from the senior
management and the higher authorities. An employee can be termed as a loyal employee only
when he has fulfilled the rules and regulations of the company properly. It must be remembered
that his attitude should not also harm the ethical guidelines of the organization. These attitudes
have to be followed by the employees if he desires to be valuable employee for the organization
(Robertson, Jansen Birch and Cooper 2012).

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Respectfulness
Respect is one of the most important aspects of the employee attitude. It is always
helpful for the employees to show a respectful attitude towards the senior management (Grover
2014). The interaction between the employees and the senior management should be based on
respect. The employees should behave with the clients and the colleagues with proper respect.
The employees who show proper respect towards their colleagues and seniors, get the same
treatment from the opposite end as well. This is very helpful for the employee retention (Grover
2014).
Prideful attitude
The prideful attitude of the employees is sometimes good but it sheds a negative impact
on the management as well. The employees who have a prideful attitude do not show that much
energy in working harder for achieving the organizational goals. The prideful employees refuse
to help others and gets in trouble in future for that (Sirota and Klein 2013).
Commitment
The employees must stay committed and loyal towards the organizations. The employees
should also think in the same line as the organizational objectives. They should be able to play
their job roles perfectly and match the expectations from the management (Sirota and Klein
2013).
Innovation
The employees who can innovate must utilize their skills in the workplace. They should
apply their thoughts and implement the strategies in the organizations they are working for. They

5ORGANIZATIONAL BEHAVIOR
will be able to accomplish the tasks assigned to him by implementing some innovative methods
(Tang, Pee and Iijima 2013). It may happen that these strategies may not be helpful in one case
but in long term scenario, these will be helpful.
Helpfulness
The employees should always be helpful towards their colleagues. This will help them to
attain a better position from the viewpoint of their colleagues. Helpful people always get special
attention from the workplaces. The employees should help their clients or customers as well so
that it can bear a good impression in their minds.
Care for the employees by their managers
The managers should always care for their employees and always motivate them in their
hour of need. The talent of the employees varies and the managers should always motivate the
less talented employees. The managers should always talk to the less talented workers and
discuss about their weaknesses and advise ways on how to improve them (Carlton and Perloff
2015). The behavior and the attitudes of the managers decide on how the employees should look
at them. Another duty of the managers is to present the image of the organization in a positive
way because the new joining employees do not have a proper view about the organization. This
way the employees will be feeling safe in the working environment (Carlton and Perloff 2015).
The loyal and committed employees should be rewarded with their due honor. The
dedicated employees should be presented with the rewards and recognitions for their dedicated
work and the employee who neglect their work should be given punishment through several
means (Singh and Mohanty 2012). It is the duty of the managers to communicate with the
employees personally so that they can feel assured that they are valued in the organization and

6ORGANIZATIONAL BEHAVIOR
they are a part of it. The managers should be making a big mistake if they do not communicate
with the employees personally and choose to show their attitude their attitude in front of others
employees. The managers should always with utmost confidence and motivational power that
will inspire the employees as well (Singh and Mohanty 2012). This will be transformed into the
minds of the employees and they should feel confident about their roles in the organization.
It is the managers’ call after all to feel to make the employees learn about new things in
the organization and feel confident from within. If the motivation is not there, the employees will
never feel that zeal to work with their best efforts and represent a better brand image for the
organization. The managers should also make sure that their subordinate employees are
completely dedicated towards their organization (Singh and Mohanty 2012). The productivity of
the organizations will increase only at the time when the employees will be giving their best
efforts towards it. The employees must perform their works more sincerely and then they will
feel a strong and positive bonding with the organization. The performance of the employees will
work as the step ladder to gain better positions in the future. The organizational commitment will
be very important in that context (Singh and Mohanty 2012).
Conclusion
The paper can be concluded by saying that organizational commitment is an essential
thing in every organization for the employees. It should be increased so that the employees
should gain better lifestyle in his coming years. The challenging business environment is very
critical to survive and the employees should be doing their best so that they can survive and
thrive in this scenario. They must follow the guidelines of the organization properly and respect
the employment conditions for a secure future.

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