This essay provides a comprehensive analysis of two key organizational behaviour theories: motivation theory and attitudes and behaviour theory. It begins by introducing the concepts and outlining the essay's structure. The analysis delves into Herzberg's Two-Factor Theory of motivation, examining hygiene and motivation factors and their impact on employee satisfaction and behaviour, with examples from Google. The essay then explores attitudes and behaviour theories, including reinforcement theory and social cognitive theory, and how these relate to employee performance, using examples from Amazon. The connection between the two theories is examined, highlighting their combined influence on organizational dynamics. The essay concludes by emphasizing the importance of these theories for understanding and managing employee behaviour within modern organizations. The essay also explores the methods by which the employees are able to maintain the service levels in an effective manner.
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