This reflective essay explores an organizational problem experienced by the student in a cafe setting where they took on a managerial role. The essay delves into the challenges faced, including demotivated employees, decreased productivity, and resistance to leadership. The student analyzes the situation through an organizational behavior lens, identifying factors such as lack of motivation, poor employee engagement, and inadequate conflict management. The essay highlights the importance of motivation, strong leader-employee engagement and effective conflict resolution techniques. The student suggests that a transformational leadership style and risk mitigation strategies would have been beneficial. The essay concludes with an emphasis on the necessity of employee satisfaction and engagement for achieving organizational goals.
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