Organizational Behavior: Effective Team Dynamics at Ikea

This report delves into the realm of organizational behavior, specifically examining team dynamics within the context of Ikea. It contrasts effective teams, characterized by skilled members and goal attainment, with ineffective teams that lack the necessary skills and often struggle to meet objectives. The report highlights the importance of participative leadership and clear roles in fostering effective teamwork. Furthermore, it explores Tuckman's team development model, detailing the stages of forming, storming, norming, performing, and adjourning, to illustrate how teams evolve. The report then applies organizational behavior concepts, specifically the Path-Goal theory, to address a business situation where employee performance is impacted by a lack of motivation. It suggests directive, supportive, achievement-oriented, and participative leadership styles as strategies to improve employee engagement and productivity, ultimately concluding that effective leadership is crucial for organizational success.

Organization
Behaviour
Table of Contents

INTRODUCTION...........................................................................................................................3
Main Body ......................................................................................................................................3
P3 What makes an effective team as opposed to an ineffective team.........................................3
P4 Apply concepts and philosophies within the organisational context and a given business
situation. ....................................................................................................................................6
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9
INTRODUCTION
Organisation Behaviour is concerned with determining, understanding and controlling
human behaviour within the organisation. It is concerned with the study of the individuals and
the groups performance within the organisation (Altman, Valenzi and Hodgetts, 2013). The
project is based on the Ikea. It is a Swedish founded multinational group which designs and sells
furniture, kitchen appliances and home accessories. This report will throw lights on what makes
an effective team as opposed to in effective team and elaborates various concepts and
philosophies of organisation behaviour according to the business situation.

Main Body
P3 What makes an effective team as opposed to an ineffective team.
Effective teams consist of the individuals who have appropriate skills, knowledge,
confidence and capabilities to perform task in a effective manner. This team helps the respective
organisation towards the attainment of organisational goals.
Ineffective team- It consist of the individual who doesn't have appropriate skills,
knowledge and confidence to complete work within an specifies time and requires guidance and
supervision from their leaders at Ikea company to work in a effective manner.
Therefore all the individual within the respective organisation works in a team in a group
harmony towards the effective realisation of goals. Different types of team are formed under the
Ikea company for different purposes such as problem solving teams, functional teams, virtual
teams and self managed teams. The main purpose of the effective teams is to realise the goals
within short period of time (Bolino and et.al. 2013.).
Difference between effective and ineffective team
Basis Effective Teams Ineffective teams
Participative Nature Under effective teams there is a high
level of participation among all the
team members regarding taking
effective decisions towards the
attainment of the goals and
objectives of the company.
Under ineffective teams
leadership is highly delegated
and there is unequal
participation of employees in
decision making process,
makes difficulty in attaining
goals and objectives of Ikea.
Roles and
Responsibilities
Under effective teams at Ikea
employees are clear about their roles
and responsibilities towards the team
which greatly helps them to perform
their business activities towards the
realisation of goals (Bolman and
Dea, 2017).
Employees under ineffective
teams are not aware about their
roles and responsibilities
towards the work, this creates
confusion among them
towards effective realisation of
goals.
Performance of Work Under effective team employees Ineffective teams consist of the

posses the necessary skills and
knowledge which helps the team
members at Ikea to have collective
sharing of knowledge and skills and
effectively perform its duties.
employees who doesn't posses
necessary skills and
knowledge which makes them
proficient to perform its work
in a proper manner.
After analysing all the aspects of effective and ineffective teams it gives a proper
understanding about what makes an effective team opposed to ineffective teams. It also
determines that effective teams greatly helps in attainment of goals within a specified time period
which would be greatly useful to the Ikea company to increase its sales and earns major profit
within short period of time (Borkowski, 2015).
Moreover in order to build effective team Ikea should adopt Tuckman' s team work
theory in order to build effective teams and allow the company to meet its goals effectively and
efficiently.
Tuckman's Team Work Theory
This theory is developed by Bruce Tuckman and focuses on effective formation of team
which enables them to work effectively. This model has five stages which starts from team
building to complete finishing of project. This theory focuses on effective formation and
development of the teams to complete the business tasks allocated to them. It is described as
follows-
 Forming- This is the first stage towards towards team building and development. Under
this stage managers and leaders of the IKEA bring potential employees together and form
a team. Under this employees are not clear with their roles and responsibilities towards
the team and tries to adjust themselves and develops congenial work place environmnt at
Ikea.
 Storming- Under this stage managers of the Ikea allocates the task to the team and
directs roles and responsibilities of every team members towards the realisation of goals.
Employees at Ikea starts working together and this may sometimes leads to conflicts.
Employee should analyse the issues and the problems and should take necessary actions
to work in a group harmony to attain goals in a effective manner (Carpenter, Berry and
Houston, 2014).

 Norming- At this stage employees at the Ikea should try to resolve their differences and
respect each others values and decision. Team members within the Ikea starts interacting
with each other and takes stronger decision to achieve their goals. Employees within the
respective company should `prefer to work together under specific rules and regulations.
They develops various ideas and concepts within the team to work in a proper manner.
 Performing- Under this stage team members within the Ikea are aware about their roles
and responsibilities and works functionally to the achievement of the teams goals. When
the conflicts arises employees resolves with their mutual understanding and works
towards the realisation of the goals of the respective organisation. At this stage main
focus of the team members is to achieve the goals and minimises the conflicts and the
issues and works in a group harmony to achieve goals in a effective manner (Chance,
2013).
 Adjourning- This is the last stage where team members completes their assigned task
effectively and leaves the team when there task is finished. This is the stage where
employee within the Ikea leaves the team and starts working on a new project in order to
enhance their career growth and opportunities.

Source : The Tuckman Model of Team Development. 2017
P4 Apply concepts and philosophies within the organisational context and a given business
situation.
Organisational behaviour is an effective approach which helps the respective organisation
in understanding the human behaviour which affects their performance of work. There are
different business situations in the organisation as to which managers and the leaders of the Ikea
should adopt effective concepts and philosophies in order to address the specific business
situation in context to organisation. Under Ikea there is a business situation where employees
performance is affected due to the lack of support and motivation from its team members. This
would affect their performance of work (Du and Brin, 2013). Under such business situation
Managers at Ikea should adopt effective approaches in order to address the specific business
situation and allow employees to work effectively. In order to address the specific business
situation, managers at Ikea company should adopt Path Goal theory which is described as
follows-
Path Goal Theory
This theory is based on determining the business situation and choosing the most
effective leadership style that fits best according to work place environment. With the help of
Illustration 1: The Tuckman Model of Team Development. 2017

different leadership styles leaders at the respective organisation properly guides and directs the
employee in their daily work activities and influence their work towards the realisation of goals
and objectives. This theory basically follows three basic steps which are as follows-
Determine employee and environmental characteristics- It is necessary for the leaders
at Ikea to determine employees experience, ability and locus of control which will assist them in
achieving the desirable outcomes. Environmental characteristics consist of the design of the
task, authority system and work group structure in Ikea assist them in achieving desirable
outcomes.
Select a leadership style- Leaders at Ikea should adopt effective leadership style in order
to provide proper guidance and direction to its employees to make them work effectively.
Focus on the motivational factors- Leaders at Ikea should focus on the motivational
factors to enhance motivation level of employees to make them work towards the realisation of
effective goals.
Different types of Leadership Style
 Directive Leadership- Under this form of leadership leaders at the Ikea company
provides direct guidance and direction to its employees to make them work effectively.
As there is a business situation where employee lacks motivation and support and have a
effect on their performance of work, this would be effective leadership style where
employees would get necessary guidance and direction regarding their work.
 Supportive Leadership- This is the most effective leadership style where supervisors at
the Ikea company provides support and motivation to its employees to make them work
effectively. Under the business situation of Ikea where employee lacks in motivation and
support, this style of leadership would be the most effective one to provide support to the
employees regarding their work and helps them in attaining goals within specified time
period (Fisher andTo, 2012).
 Achievement Oriented Leadership- Under this form of leadership leaders at Ikea
company should influence its employees to work hard and achieve challenging goals
within the specified time period. This would make the employees at respective
organisation highly competitive and allows them to solve complex task within specified
time period. This would allow the employees to enhance their skills and capabilities to
perform effective tasks.

 Participative Leadership- Under this leadership style leaders and managers at the
respective organisation involves employee in their decision making process and place
emphasis on their ideas and suggestions. This creates a friendly and a healthy atmosphere
at the work place and employees at Ikea believes that they are valuable to the
organisation and starts working productively for the company (Greenberg, 2013).
These are the various effective leadership styles which the leader can adopt according to the
business situation. Under the business situation at Ikea employee performance is affected due to
the lack of motivation and support from its employees. Therefore leaders at the respective
organisation should adopt to directive and supportive leadership styles in which leader can
provide support and direction to its employees which influences them to work in a effective
manner.
CONCLUSION
From the above report it has been concluded that individuals behaviour plays a important
role in performance of business activities. It is the responsibility of the managers and leaders
within the organisation to influence the employees behaviour towards the effective realisation of
goals. Leaders of the organisation should make effective team by bringing together employees
with appropriate skills, knowledge and confidence in order to achieve goals within short period
of time. Leaders should adopt effective leadership styles in order to provide accurate guidance
and direction to its employees regarding their business activities and performance of work.

REFERENCES
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Borkowski, N., 2015. Organizational behavior in health care. Jones & Bartlett Publishers.
Carpenter, N. C., Berry, C. M. and Houston, L., 2014. A meta‐analytic comparison of self‐
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