Organizational Behavior Assignment: Case Study Analysis and Review

This assignment is a case study analyzing the organizational behavior within a "water removing" department of a New Zealand factory. The case study explores the existing norms, their origins, and their impact on the members, the group, and the factory's overall performance. It delves into the cohesiveness of the group, identifying those who benefit or suffer from this level of cohesiveness. The analysis then shifts to the importance of motivation at work, encompassing both internal and external factors, and how it is crucial for improving job satisfaction and organizational behavior. Finally, the assignment examines the role of leadership, emphasizing its significance in guiding organizational growth, decision-making, and the implementation of effective strategies, concluding with recommendations to improve performance and foster a more productive work environment.

Running head: ORGANIZATIONAL BEHAVIOR
ORGANIZATIONAL BEHAVIOR
Name of the Student
Name of the University
Author Note

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Part 1
Describe the norms that appear to exist in this group.
There were a number of different norm in the group that were followed by the employees
of the business. The very first being the operation of the workers on a job rotation basis. The job
rotation basis ensured that each of the members of the business worked two days constantly on
each day of their job selection. The mentality or the policy to help others during their problems is
another norm followed by the organization. The management of the group restricted the “mind
your own business” attitude among the employees by ensuring a helping hand for each and every
of the employees. Apart from this there were also other important elements like that of frequency
to a particular pub at lunch time, and gathered there in the evenings and at weekends. At the pub
they drank, talked, and played pool. The group made up the factory’s pool team in a local
competition.
Explain why these norms arose.
The following norms arose because of the different kinds of irregularities and
mismanagement in the group. First of all there was problems with the job operating system and
then were problems with the group culture where the workers were often engaged in the
discussion of girls, sex, pool and drinking. The members who were posted as sentries sang loudly
to warn the employees to warn them. This kind of problems prevented in the productivity of the
organization. This led to the rise of the norms in the group.
Discuss how useful these norms are for: a member, the group, the factory.
The norms are useful in different ways and respect to the member, group and the factory.
The way on how they are useful are as follows;

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 The Member- The members started to become more productive and efficient in nature.
Apart from this they started to discuss positive tunes in the business organization.
 The Group- The group can help others and instil a sense of helpful attitude among the
other members of the team
 The Factory- The factory can turn more productive in nature and can deliver profitability
Discuss how cohesive this group is and who benefits or loses from this level of cohesiveness.
Groups generally differs in their cohesiveness. The degree to which the members are
attracted to each other and motivated to stay in the group can be also attributed to the
cohesiveness of the group. The direct impact on the productivity of the group makes
cohesiveness one of the most important elements of the business. The performance related norms
are directly involved in the cohesiveness of the business organization. The depth of the
cohesiveness of the organization ensures the better productivity of the business organization. The
following group that has been discussed can be said to be important in nature and the benefits of
the business can thus be achieved. The employees and the group members are the most profitable
whereas the group is the one who loses its importance.
What advice would you give to improve performance of the ‘water removing’ department?
It will be important for the business group to ensure a cohesive and friendly environment
in the workplace. The avoidance of unethical and unprofessional discussions must not be
encouraged and it can be removed by the addition of different kinds of extracurricular activities.
Apart from this, the organization can restrict the expenditure occurring from bad expenses and
must maintain a proper time and budget to ensure business success.

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Part-2
Motivation at work
I believe without motivation performance is not possible. Moreover, over longer periods
of time it becomes much more difficult to sustain effectiveness performance without proper
motivation. Hence, it becomes imperative for a strong work culture development that an equally
strong and effective motivational environment is created in the workplace. Motivation is the
effective push that is required to work efficiently and positively. It encompasses emotional,
physical, psychological, personal and environmental aspects that helps a person to be positively
inclined to work for an organization. According to me Motivation at work is very much
important in terms of organizational behavior. This is a factor that can be considered in terms of
both the internal and external perspectives. The internal perspectives focus on the thoughts,
feelings, social orientations and value systems of the employees. The external perspectives focus
on how the outwards environment can have significant effect on the performance of the
employees. The importance of motivation at work becomes more in terms of organizational
behavior. This is largely because organizational behavior is essentially the study of how people
act within an organization either individually or in group. Improving job satisfaction is important
for obtaining productive performances from the workforce. Motivation at work is one of the
crucial aspects that need to be enhanced for improving job satisfaction. Hence, within the larger
context of organizational behavior, motivation at work becomes a very important aspect.
More importantly, the factors that affect motivation at work can work well as a catalyst to
improve the other areas of organizational behavior as well. The topic of motivation interests me
more as I think that it is the one aspect that can greatly determine the performance value of any
organization. According to me both the internal and external motivational factors need to be

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considered essentially for the benefit of the employee. Better managed organizations in terms of
effective employee motivation often tend to have much better performance levels than the other
organizations. The organizational hierarchy according to me needs to be more effective in terms
of maintaining employee performances. The employees are important and it is more important
that the leadership is structured in order to help the employees feel motivated enough.
Organizational structure is important to incorporate aspects that contribute effectively towards
improving employee motivation. Feedback mechanism is very important for the improvement of
motivational factors. The structure should also incorporate factors such as work-life balance,
employee performance benefits, effective rewards and recognition and effective inter-level
communication. Employee motivation is important for the overall effective functioning of any
organization. This creates an environment where both the employee and the organization get into
a mental contract that can prove to be beneficial for both the employee and the organization. A
framework needs to be created that facilitates effective communication between the supervisors
and their subordinates. Innovativeness, departmental control and job flexibility is an important
factor that needs to be understood. A structural framework in the organization that helps to bring
together the employees and organization is needed for improving employee performance
potential.
Leadership
Leadership according to me is the crux of organizational behavior. Without effective
leadership it become impossible to implement proper standards of organizational behavior.
Leadership is the ability to lead teams, groups and individuals to specific important goals. These
goals are important for realizing the optimal performance potential of organization. Hence,
leadership becomes the aspect that controls the organizational behavior to ultimately strive

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towards better productivity. I also think that without proper leadership it becomes extremely
difficult to tackle any of the challenges that may arise in the way of proper organizational
behavior. Groups can only me managed through proper leadership implementation. Hence, it is
important that a proper leadership standard is maintained by any organization. What is more
important is that leadership goes beyond simply leading people. Leadership helps to form
effective strategies for achieving crucial goals in organizational context. At the same time
through my studies I also found that leadership is the only truly effective way of reaching
significant organizational goals. Additionally, it helps to motivate people towards performing
better. I definitely think that leadership is the most important factor in an organizational
environment. It actually helps to align the organizational goals with the individual or group
goals. It helps to communicate the performance requirements more effectively. Without
leadership the employees would not be able to reach out to the management with their problems.
It is hence very important to understand that leadership is a multifaceted area of
organizational behavior. Hence, choosing leadership for evaluating an organization can help to
develop a holistic understanding of the organizational purpose. I have chosen leadership as it is
the most important factor that guides organizational growth and evolution. According to me
organizational decision making is not possible without effective leadership. Here it should be
remembered that presently, forms of leadership are changing. Leadership is becoming more
flexible. I think that the structural implementation can be effectively done through
transformational leadership. Transformative leadership is a kind of leadership that is always
focused on change. Both internal and external change requirements are considered to keep
evolving the operational procedure of the organization. The structural factors that affect
leadership should hence be taken into consideration to form a better framework for the

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development of both leadership and the employees. Change oriented leadership can be used
effectively towards improving the working conditions, the motivational aspects and the
performance potential of people. It becomes important that the organization is structures though
providing more emphasis on transformative leadership style. This would help to bring out better
organizational productivity and help to implement more effective success plans for
organizations.

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Bibliography
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Miner, J.B., 2015. Organizational behavior 1: Essential theories of motivation and leadership.
Routledge.
Miner, J.B., 2015. Organizational behavior 4: From theory to practice. Routledge.
Vasu, M.L., Stewart, D.W. and Garson, G.D., 2017. Organizational Behavior and Public
Management, Revised and Expanded. Routledge.