Impact of Attitude on Organizational Behavior and Performance

This essay delves into the multifaceted realm of organizational behavior, examining its profound impact on individual employees, team dynamics, and the overall success of a business. The analysis begins by defining organizational behavior and its segmentation into micro and macro aspects, highlighting the significance of individual and group dynamics. A central theme of the essay is the crucial role of attitude in fostering positive employee relationships, enhancing job satisfaction, and ultimately boosting performance. The essay underscores how a positive attitude can lead to increased productivity, improved customer satisfaction, and reduced stress levels within the workplace. Furthermore, the essay explores the impact of individual attitudes on team performance, emphasizing the importance of coordination, trust, and overall team cohesion. Ultimately, the essay concludes that human resources are a critical asset to any organization, and a positive attitude plays a vital role in the success of both individuals and the company as a whole, influencing brand image, investor confidence, and financial stability. The essay references several academic sources to support its claims.

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Organizational Behavior
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Organizational Behavior
Organizational behavior is the investigation which is concerned with the effects of the
organizational structure on the behavior of the individual within the business corporation. The
study also enables to observe the organizations through various perceptions which include
various behaviors within the organizational structure and also that of the other business entities
(Kashyap 2017). The organizational behavior has been segmented in two empirical
division’s .i.e. macro and micro organizational behavior. Micro behavior refers to individual and
group dynamics, whereas, macro refers to the whole organization and also the industries which
also includes the adoption of the strategies, structures and the contingencies which guide this
behavior.
The performance of an individual within the business entity has been observed to be
made dependent on the bonds developed with the colleagues and the subordinates within the
organization (Managementstudyguide 2017). A friendly connection between the employees is of
very much essential for a smooth and easy in the discussion on the issues and conflicts if any. As
no individual has a potential to perform alone. One of the main roles which are played by attitude
is to enhance the relationship among the individuals. Positivity towards life and work is
developed by a positive attitude. An individual who possesses a set of professional
communication skills, or a high level of intelligence in working and if the positive attitude is
absent then the impression won’t be that good (Nag 2012). The other individuals will be
reluctant to speak and there will be chances of raising conflicts and issues. A negative attitude
will be coming-up as the reason of several issues among the employees within the organizational
structure. A negative attitude tends the individual to be reluctant and this will be proven
problematic as it will portray bad image if-front of the superiors. This will lead the leaders or the
superiors to lose trust in the individual.
Moreover, the attitudes have a great impact on the job satisfaction and performance level of an
individual. Positivity in the attitude will make the employee accept all the tasks which are
allotted by the superiors (intern.internship-uk 2015). This will enable the individual to perform
the task and which will enhance the productivity and efficiency. Accepting the allotted task will
portray a positive image in-front of the superiors; this will be proven beneficial for the individual
as the superior can offer some rewards or incentives against the positive behavior. This in-turn
will make the employee work with more dedication and interest, which will automatically
enhance the performance bar and also the individual will be feeling satisfied with the job. Job
satisfaction and performance level of an individual are linked to each other and also have
impacts on each other (Pinder, 2014). Job satisfaction is connected to the productivity of an
employee as greater the satisfaction the greater will be the dedication and which in-turn will
reflect a high level of productivity. Also, a higher level of job satisfaction will lead the
employees to perform their tasks with interest and which will decrease absenteeism. The satisfied
employees are less likely to quit and this will tend the organization to apprise the employees who
have retained and are performing well. A positive attitude of an employee aids the individual and
business entity in attaining the goals and targets (Miner, 2015). A satisfied and well-performing

Organizational Behavior
employee will be providing positive and desired outcomes to a firm, for instance, a dedicated
employee will be always into providing the best quality of services and higher productivity and
which will lead to a higher level of satisfaction of customers. Moreover, the individuals who
have positive attitude will also tend to behave politely with the customers which will also
enhance the satisfaction level of employees and also they are less likely to turn-over, which will
aid in establishing long-term bonds with the customers and which will also result in customer
satisfaction (Wagner and Hollenbeck, 2014). Positivity in the attitude also leads to several aids
which will be served to the individual and organization. Work leads to pressure and stress and
positive attitude towards work can be considered as the remedy of busting the stress level.
Positive thinking proved beneficial in reducing stress, this will enable the employees to be
healthy and this will minimize the absenteeism which automatically enhances the productivity of
the individuals and also of the organization.
In case of the groups or teams, the attitude of an employee plays a great role as it will
influence the productivity and performance level of the team (Luthans, Luthans and Luthans,
2015). The team works on the sense of coordination, trust and other factors which are based on
the feel of working together. An individual performing in a team is totally connected to the other
team mates and the performance level of the individual will reflect in the performance charts of
that employee. Moreover, when the individual is working in a group based task then he is
supposed to work in a coordinated sense and should have trust on each other and this all will be
made possible by positivity in the behavior. A positive attitude of the individual in a team will
make the other employees comfortable and they will also try to indulge in the activities which
are not a team task (DuBrin, 2013). A positive attitude will tend the other team mates to help and
work in coordination. This all will bring enhancement to the performance level of the team as a
whole.
Human resource has been considered as one of the most empirical assets of the business
entity and also the attitude and behavior of an individual have several impacts on the business
organization. A positive attitude will tend the individual to work with more dedication and
interest which enhances the productivity and performance on the individual basis (Altman,
Valenzi and Hodgetts, 2013). This performance level of an employee is added to the
performance and productivity of the organization. Moreover, polite nature of the individual will
be aiding the business entity in solving the queries of the customers in a positive and polite way
which increases the satisfaction level of the customers. This will also aid in developing and
establishing strong bonds and relations with the clients (Usman et al., 2015). Due to this, the
customers will have an increase in the sense of trust and confidence about the brand and the
same will be reflected in an increase in the sales and goodwill. The polite nature and positive
behavior of an individual within the business entity will develop a positive image of the
organization in the market which will be proven beneficial for the firm in many ways., for
instance, a positive image will develop the brand equity and which will increase the confidence

Organizational Behavior
level of investors and as a result the business corporation will not have ace the financial crisis
and also the business entity (Robbins and Judge, 2013).
In the limelight of the above-executed analysis, it has been concluded that human
resource is one of the most significant assets of the business organization. There are varied
factors which are considered as very much liable in stimulating the success and growth of the
business entity. The attitude of an individual is one of the empirical factors which play a crucial
role in stimulating the success and growth of the individual, a group and also that of the
organization. There is a number of areas on which the impact of the attitude of the individual has
been observed from the above essay. The above-presented essay has been made focusing on the
significance of the attitude of the individual in relation to the individual, groups, and
organization.

Organizational Behavior
References
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