Organizational Behavior Analysis: Communication, Culture, Personality

This report provides an analysis of organizational behavior issues within the context of the Thames Valley Building Society, focusing on three key areas: communication, organizational culture, and personality clashes. The introduction outlines the case involving an employee, Tony Jackson, and his re-entry into the company, highlighting behavioral issues. The report then delves into communication issues, exploring relevant theories like actor-networking and cross-cultural communication, and provides recommendations for improvement. The second section examines organizational culture issues, applying Handy's culture model and Hofstede's cultural theory to the case, with suggestions for fostering a healthier work environment. Finally, the report addresses personality clashes, utilizing theories such as organizational conflicts theory and traits theory of personality, offering recommendations for resolving interpersonal conflicts within the organization. The conclusion summarizes the findings and emphasizes the importance of effective organizational behavior theories for organizational growth and improvement.