Organisation Behaviour: Walmart Report Analysis and Findings

This report provides an analysis of organizational behavior within Walmart, examining how organizational culture, power structures, and political dynamics influence individual and team performance. It explores various aspects of organizational culture, including power, task, role, and person cultures, and how these elements shape employee behavior. The report also delves into the application of different power dynamics such as reward and expert power within the company. Furthermore, it analyzes motivation theories, including content theories like ERG theory and process theories such as Adam's equity theory, to understand how they are used to enhance employee performance and satisfaction. The report contrasts effective and ineffective team structures and strategies. The analysis covers how these elements interact to influence employee motivation, team effectiveness, and overall organizational outcomes, using Walmart as a case study.

Organisation
Behaviour

INTRODUCTION
Organisation behaviour is a systemic study of how person behave in the organisation and
evaluate various different factors that effects the behaviour of the employees at the work place.
It refers to a way to examine the behaviour of the employees changes within the organisation
work-related point. In the other statement it can be conducted that it is set of managerial action
which involved predicting and influences the behaviour of the employees at the work. it is
related to individual, group of person working together to conquer the objectives of the company
in the longer period of time. With the references of Walmart, it is an multinational retail stores,
in the American having headquarter in Arkansas, operating a chain of hypermarket and grocery
stores. This report will cover the organisation culture will consequence the behaviour of its
employees at the work-related. How effective team is formed and various stages taken to
completed the task in the positive ways. (Yam, Reynolds and Hirsh, 2014)
LO 1:
P1: Analyse how organisation culture, politics and power influence individual and team
behaviour and performance.
The organisation environment is a evaluation and application of different skills and
knowledge of the employees and to see how such factors influences the human manpower in the
company. The study of the organisation behaviour becomes more challenging when there is
different situational factors presents in the work zone. The manager of Walmart study the
behaviour of their employees and make strategies to enhance the productivity in the company
and achieve the set targets in the organisation.(TWilder, Lipschultz, 2018)
Organisation culture: every organisation have a its own culture that influences and
show the behaviour of their organisation. In other words, it is way to shared thoughts, beliefs and
ideas which display their action in the organisation environment . The sharing the different
beliefs of the employees in the work place have a effect on the productivity of overall
performance of the company in the long period . The manager of Handy's uses this model to
examine the effect of employees behaviour in achieving the vision of the company.
Power culture: This culture, provide a way to make sound business decision by giving
them make important power in the management team. The senior manager will dispense the role
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and duty to their sub-ordinates so that task can be done in the positive and impressive ways.
The leader of the Walmart, follow this culture in the management so that task is completed in
the productivity ways. Where all the members of team have to follow the set procedures to
accomplished the mission of the company. (Piras, Paja, Giorgini, , 2017
)
Task culture: under this method, the team of people who have a good skills and
capabilities to solve the crucial issues in the team are formed by the top-authorities. Under this
factor, the power is given to some people who influence the another team member to complete
the task and increase the profit for the organisation.
Person culture: it refers to situation, where employees are more focus on their personal
goals rather then the company pre-determine objectives. The organisation face issues as
employees are interested to having the individual goals instead of organisation goals and
objectives and also ignore the companies mission.
Role culture: it refers to condition, where employee are given various roles in
accordance of their skills and capabilities in the organisation. The employees are willing to give
their best in the given task and work is getting done in the profitable ways.
According to above discussion, it can be stated that organisation culture is very crucial part of
the company as the goals are to be achieved in the long period .
Organisation power: under this method, employees are given power which is essential
for completing the work within the time period. Their are different levels in the organisation
which needs various different power to influence the behaviour of the worker at the work
environment. Some of the power are explain as follows: (Keyvanar, Shahpouri and Oreyzi,2014)
Reward power: under this methods, employees are granted with the rewards for giving
their best performance in the team and also contribute in increasing the productivity of the
organisation. Such rewards can be in the form of money and non-money terms, the monetary
team have some value in the market whereas in the non-monetary team does not have a money
value in the market such tickets for family show.
Expert power: under this method, top-level of management have great knowledge about
the how the work is done in the most profitable manner. In the others words it can be conducted
that good skills and capabilities are coercive in the organisation as such people are able to solve
the difficulty problem in the impressive and profitable ways.
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According to the Walmart, the manager follow the rewards power in their management team so
that work can be done in the appropriated manner. ( Ng and Lucianetti, 2016)
Organisation politics: under this method,the company have a health politics at the
management team so that main objectives of the organisation can be achieved in the long run. It
also show the way to have a good interaction among the employees and employers in the team.
In the context of Walmart the organisation have a positive politics in their organisation to have a
good culture.
M1: Analyse how culture, power and politics of organisation can influence individual
behaviour:
The good organisation is made by having good culture, giving some power to employees
according to their roles and responsibilities and healthy and positive polices make sure that
organisation get their targets within the set time period. The positive impact of such factors is
that there is systematic hierarchy in the company so that all the task can be completed in heath
way. The organisation culture represented that there are proper rules and regulation for the
employees so that task can be done .The negative impact is that employees feel demotivated in
the team if their work is not appreciated in the company.
LO 2:
P2 Process and content theories of Motivation
Motivation is a process that is helping Companies in enhancement of employee
performance and increasing their level of contribution for achievement of various predetermined
short term & long term goals. This is a tool that is helping companies in increasing motivation
level of their workforce by playing a effective part in changing their level of performance.
Motivational theories: These are theories that are used for identification of individual
needs so that they can be motivated for increasing their performance level. Some factors are
considered essentially for motivating of employees. In context of Walmart, there are two basic
theories on which they are focussing as discussed below:( Shin, Yuan and Zhou, 2017)
Content theories: This theories is sued fort making a evaluation of employee
expectation. Motivational theories are helpful in ERG motivation. These theories are one of
earliest theories present in working environment they and a impact on various management
practises & policies of organisations. In Walmart, this theory is discussed below:
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Existing needs: This is a materialistic approach used for understanding of various basic
needs of a individual such as food, water, clothing, etc. these are the needs that have to be
satisfied compulsorily without which a person cannot survive. These needs have to be met to
keep a workforce motivated enough for working towards organisational objectives.
Relatedness Needs: These needs are related to satisfying external and social needs of a
individual. There is presence of colleagues, peers & family that are related to every individual.
This is helpful in providing recognition to entire workforce in a company. It is also very helpful
in increasing of competitive sense in a individual. If there is more competition amongst
employees then it will lead to increase in employee performance for achievement of
organisational objectives. (Härtel, 2014)
Growth needs: This constitutes needs that posses influence on individual personality for
providing benefit to whole organisation. Walmart, is conducting various training initiatives for
encouraging their employees to be more productive for achievement of aims and objectives.
These needs have to be fulfilled to keep a motivated and satisfied workforce that can make
significant contribution towards achievement of organisation's objectives.
Process theory:
This theory is laying emphasis on whole process that is helping organisations with time.
Adam's equity theory is also a type of motivational theory that is discussed below:
Adam's equity theory:
Equity theory was founded in the year 1963 by John stacey Adams. This model is
extended beyond organisation. Adams equity model is extended beyond satisfying individuals.
First part of this theory is related with establishment if equilibrium between input ad outputs of
individuals in terms of their performance level. Inputs are generally in form of efforts, hard
work, flexibility, adaptability, enthusiasm, soul, trust supporting colleagues etc. Equity is related
with individuals realising a need for balancing of outputs and inputs. It is related with measuring
of ratio present between inputs and outputs. Output are basically financial rewards in terms of
salary, perks, benefits, pay, recognition, reputation, training, promotions etc.
In Walmart, this theory basically tells that if inputs are regarded by outputs then it will be
very beneficial for employees in terms of increasing their satisfaction level and also in
motivating employees. If there is any kind of inequity present then people respond towards it in a
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differ manner such as they are demotivated with others and there is a feeling of disappointment
for them. Some of them also reduce their efforts and become disgruntled and sometimes even
disruptive.
M2 Critique on behaviour is affected by various motivational theories
With use of various theories of motivation such as Adam's equity or ERG motivation
Walmart will be able to influence their overall workforce. There are various behavioural
characteristic posses by every individual that has to be studied in detail so that overall behaviour
of employees can be understood by the employer. One such theory is Adams equity theory which
is very helpful in in promoting of equality among individuals according to there level of input
and output in terms of their performance level. This theory has a disadvantage that employees
who belong to similar unit must be paid similar wages but many times every employee in their
capabilities and wages should be designed according to their competence and skills along with
contribution they are making for organisation. Fulfilling of ERG will help in enhancing of
motivation level of employees who are having high performance standards. But at same time
this theory has a major disadvantage that it may lead to demotivation of existing staff who is not
performing up to expectations of organisation and their performance level also goes on
decreasing because of demotivation. (Ramlee,Osman, Salahudin 2016)(
There is application of positive culture such as role culture & task culture & various types
of power such as politics, expert that is facilitating on development of a atmosphere where
individuals are provided recognition for their higher level of performance. These are three
elements that can posses an at same time also posses an adverse impact on working of a
organisation. For example, there is prevalence of negative politics are affecting employees in a
negative manner or excessive use of power is there. In Walmart, management should ensure that
they are able to maximize the positive impact of these three factors on employees so that they
can help in achievement of organisational objectives.
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LO3:
P3: Explain what is effective team as a opposed to an ineffective team.
A team is made by the number of people who have similarly kind of skills and
knowledge in the management team. It is formed to do the task in the certain ways which are set
by the senior manager in the company. In any organisation their are two team one is effective
and another is ineffective team ,the manager tries to convert the ineffective team into effective
team by providing various training and development program. The effective team is formed by
special people who have unique skills for completing the activities. The ineffective team is one
where every member have their own purpose instead for having organisation goals in line. In the
context of Walmart the leader make certain that there is effective team in their organisation so
that goals and objectives can be accomplished and if there is ineffective team then manager
convert the team into effective team so that pre-determine goals can be assigned in long period.
Differences between the effective and ineffective team.(Van Knippenberg, D. and Hogg,
M. A., 2018)
Base Effective team Ineffective team
Mission Under this team, mission and
vision are clearly stated by the
manager and leader.
Under this, the goals are not
clearly written by the leader.
Connection Their is two way type of
communication .
Their is single type of
communication.
Decision Their is good decision making
in such team
Their is not so good decision
in the organisation.
According to above discussion, it can be conducted that Walmart have a effective team in
their management so that all the task can be finished in positive way
M3: Analyse the relevant team and the group development theories to support the organisation.
Model refers as Tuck-man's is used explain the importance of the team and behaviour of
the members in completing the task in the most appreciate manner. It include various things like
different style, conducting various different training programs to make effective team. The
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manager of Walmart, leader uses this model to complete the task in five stages in most suitable
ways. The following are the five stages of model:
Forming stages: under this stages, employees are not aware about the their roles and
responsibilities , they are depended upon the their manager to complete the task in the company.
Under this stage employees roles are not clearly stated in the team which will effect the
productivity of the company.
Storming stage: here different policies are given to team so that task can be done in the
organisation. The decision-making is not so easy as there are different point of view of the
employees at the workplace.(Zhong, Wayne and Liden, 2016)
Norming stage: here employees are given their part in the task so that activity can gets
started in the organisation. The important decision are made by leader which are to be followed
by the sub-ordinates.
Performing stage: here employees are performing their task as per plan of action set by
the manager as their have common goals to achieve the targets in the long period of time.
Adjourning stage: here all the task are completed and team is dissolve and new
projects are taken by the team. The manger look after that all task are finished as per the plan
and common objectives are achieved.
LO4:
P4: Apply concepts and philosophies of organisation behaviours within the organisation.
The proper arrangements of human resources is very important as well as crucial for the
company as these people are essential part of the organisation. In the context of Walmart the
manager maintain the balance of human resource at the work so that activities are done and
productivity can be enhance in the company. The Walmart use path-goals theory which helps in
completing the task in proper way by uses leadership style.
The path-goals give a way to influences the employees and different style of leadership in the
company so that goals can be done in long period of time. This model is selected for choosing
the suitable leadership style and influences the behaviour of the employees
The directive path: here employees are communicated what is foreseen from them and
show them a path for achieving the task in the time. Leader provide employees their roles and
duty to complete the activity in effectual ways. (Chatman, Caldwell, 2014)(
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The achievement-oriented leader: here employees are given challenges goals and
targets and demand them to perform at their highest potential with the confidence in their
ways.
The Participative leader behaviour: here employees are asked to give suggestion
about the how to achieve the set targets and goals in the company in positive ways. Under this
stages, different ideas and opinion of the employees are important part of the decision-making in
the team.
The supportive leader behaviour: employees basic needs are taken care by the manager
in the task so that employees work at their full potential . The good manager will be more
concerns about the well-being of its employees.
(Shaemi, Shabani Naftchali, , 2014)
M4: Evaluate how concepts and philosophies of organisation behaviour influences behaviours
within the organisation.
The leader of the Walmart, look after that different theories are implemented into
organisation which influences the behaviour of the employees in the positive ways and make
sure that they have a effective team in the company for staying long in the target market. Another
model used is tuck-man's which helps in completing the task in profitable ways and in
appreciated manner. The path goal is used to influences the employees in the trenchant ways and
how to use leadership style in the most impressive way so that all the task can be completed
and all the set targets are meet by the team. This theories helps employer as well as for the
employees as both have a common goals in the company.
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CONCLUSION
From above report it is conclude that all organisations have to adopt a particular form of
behaviour that is posing impact on growth of business there are certain factors that help in
achievement of such objectives as decide by organisation. Managers have the responsibility to
make a analysis of various aspects so that most appropriate leadership style can be selected for
managing of teams in most productive manner. These factors posses impact on behaviour of
whole organisation. Lastly various theories are understood that help in understanding of
performance level of employees and keeping them motivated for the purpose of enhancement of
their performance level. (Mueller Renken and G., 2016)
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