Organizational Behaviour Report: Tesco, Motivation, and Teams

This report provides an in-depth analysis of organizational behaviour within Tesco, a leading UK retailer. It begins by exploring the influence of organizational culture, politics, and power dynamics, referencing Handy's cultural theory and Raven's power bases. The report then delves into motivation, examining both intrinsic and extrinsic factors, and applies Maslow's hierarchy of needs and Vroom's expectancy theory to understand how to motivate individuals and teams to achieve organizational goals. Furthermore, the report differentiates between effective and ineffective teams, highlighting the application of organizational behaviour concepts and philosophies in a practical context. The conclusion synthesizes the key findings, emphasizing the importance of these elements in fostering a productive and successful work environment. The report covers topics such as organizational culture, politics, power, motivation, leadership, and team dynamics.

ORGANISATION
BEHAVIOUR

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
LO1..................................................................................................................................................3
Influence of Organizational culture, politics, and power ............................................................3
LO2..................................................................................................................................................6
Motivate individuals and teams to achieve goal..........................................................................6
LO3..................................................................................................................................................9
Explaining effective team as opposed to ineffective team...........................................................9
LO4................................................................................................................................................10
Applying the concepts and philosophies of organizational behaviour......................................10
CONCLUSION..............................................................................................................................12
REFERENCES................................................................................................................................1

INTRODUCTION
Organizational behaviours is referred as the academic study of people those who interact
within the group. The organizational behaviours is the discipline that involves the principles
from sociology, anthropology and psychology. OB focus on that how people behave in the work
environments. There are various levels to analysis such as groups, individuals and organization.
The chosen organization is Tesco company. It is the biggest retailers company in the united
kingdom. It is the multinational British groceries company with the supermarkets, hypermarkets,
etc. The report will discuss the culture, politics and power on behaviours as well as discuss that
how to motivate employees and individuals with theories and techniques to achieve the goals and
objectives of business organization. This report will also elaborate that how to cooperative
effectively with others as compare to ineffective team and concepts & philosophies of
organizational behaviour.
LO1
Influence of Organizational culture, politics, and power
Influence of Culture:
The culture are referred as the group of employees who share a common set of beliefs
and values. The culture consists the various elements such as rituals, festivals, ceremonies, food,
etc. the Tesco company have the unique workplace. The company have the team orientate
culture, quality products serves and establish the employee's appreciation committee.
Handy culture theory: Handy believes that there are various organizational types and its
cultures so, this helps in identify the organization in centralized and formalized (Sari, Setiawan
and Handy, 2020). There are four types of culture which defines by the handy or classification
of cultures such as role, power, task and person.
 Role of culture: The role of culture can be elaborated as the establish supported by the
beam's and columns. The columns and beams have specific roles that coordinated by the
senior management at the top. Position is the strength source in culture. The Tesco
company have the hierarchy culture that determine the rationality of the portion of roles
and responsibilities which opposed to the individual personalities.

 Task culture: In the context of task culture, the activity culture is the project oriented
and job oriented. It is associated with the business that adopt the project based structural
design in culture or matrix.
 Power culture: the power of culture is highly formalized and there is lack of
formalization in the workplace but the organization become the responsive and quick
(Gahrn-Andersen, 2020). There are some drawbacks of power of culture that the
employees can difficulties to work.
 personal culture: In the context of person culture, the person culture is referred as the
individuals personalities and character. In these employees are get self motivated and self
directed as well as it bring changes in the rules and procedures of individuals.
In the context of importance of culture, Tesco company have cultural diversity in industry
and inside the society. The cultural awareness is the main tools that helps in enhance connection,
productivity and unity at the workplace of business. The cross culture awareness helps in
problems solving of business with the communication, cultural stories, decision making and time
perceptions. The communication within the organization involves the non verbal communication
helps in solve individuals problems regarding the workplace.
Influence of Politics:
The politics influences the company because of the governments policies that
significantly affects the Tesco company. If the governments change policies than the company
also have to react because it affects in the different ways and the company also have to ensure
that they are operate legally in the marketplace. There are various polices which can fulfil the
aims such as economic growth, full employments, balance of payments, sustainable energy, care
of environments and welfare for everyone. The competitive policy by governments helps in
promote the more competition and it helps Tesco company to improve the business efficiency's
ans productivity in the competitive marketplace (Worrell, 2019).
Tesco company affecting by the political issues, if there are low economic growth than it
affects the purchasing power of customers because they will start spend less money and save
money. The company can face the low sales because of the less purchasing power of customer as
well as the sales performance of company will go on the down rate. Company face issues in cost
of products due to cover the slower sales with the helps of long run. The Tesco company politics

are unofficial casual and frequently for attempt the sells, increase objectives, impact on company
and achieve the goals of business organization.
Influence of power:
In the context of power, the raven identifies the five basis of power for the business such
as reward, coercive, referent, expert and legitimate. The power is refereed as the integral success
of company with leadership (Dauvergne, 2018). The power is the capability and ability to control
and exercise influence others. The power is most important for leadership.
French raven theory: The raven defines the five sources of power for leaders to achieve the
long term and short term goals. This explains the relationship between the power and authority to
understand the various types of power.
 Legitimate power: In this context, the power is comes to the business leaders when the
structure authority is accepted. It is comes with the various rules and regulations of
organization. Example: managers have legitimate power when the authority is accepted.
 Expert power: the expert power is stems form the skills, knowledge and expertise. In
other words, the knowledge gives expert powers. The professional group of company
able to take decisions and helps in increase the credibility with expertise, knowledge and
skills.
 Charismatic power: It is the power of devotion and attraction as well as the one person
is admire to the another person. Leaders are high in these types of sources and
subordinates also feel the positive attractiveness towards a leader of business.
 Reward power: The reward power is based on the leader's ability to provide real,
intrinsic and rewards (Hashemian, 2018). The leader has the power to give the
subordinates the tangibles rewards such an office space, promotion, attractive work
assignments, time off from work. The leaders also provide the psychological rewards
such as approval, appreciation, recognition and praise.
 Coercive power: it also refer as the punishments power. Leader have power to punish
and threats to subordinates on their mistakes and undesirable work assignments. Leader
can give the tangible punishment to subordinates such as demotion, dismissal, less
satisfying work assignments, low rating, etc.

As the conclusion, the politics, power and culture helps in motivate employees and
leaders within the organization to perform well. The culture also push them to achieve goals in
appropriate ways with the good manners. In the context of power, the leader also guide them to
achieve the desire goals of business and politics helps in of an organization also influence team
behaviours for followed the rules and regulations within the organization to achieve the business
objectives. This also helps in influence the individual performance and helps in improve the
productivity of individuals.
LO2
Motivate individuals and teams to achieve goal
Motivation is the process to guide, initiates and maintain the goal oriented behaviours. It
is the internal process of business organization. It is the desire to influence employees or achieve
the goals and objectives. It helps in encourage employees to achieve goals and push themselves
to accomplish the targets of business (Dohlman, 2019). There are two types of motivation such
as intrinsic and extrinsic motivation.
Intrinsic motivation: The internal desire to perform a job and desire people to accomplish
activities with developing the particular activities,
extrinsic motivation: It is unrelated to the task of employees and it aspects the external to the
person that they face in their life. The extrinsic examples are rewards, good marks and money.
Theories of motivations
Maslow's hierarchy theory
In the Maslow hierarchy theory is the motivational theory and it is states the five
categories of human needs which are dedicate to the individual behaviours. The human needs are
physiological needs, love and belongingness needs, safety needs, self actualization and esteem
needs. The hierarchy of need represent in the pyramid shape to define the human individual
needs to be fulfilled. The Tesco company should use this theory for motivate employees for
achieve the team work within the organization.
 Physiological needs: it is the lower requirements of needs because it includes the basic
needs of persons which are most important for them such as food, water, clothe, shelter
and health.

 Safety needs: it is also the lower needs in safety. The safety needs in Maslow includes
the emotional stability, health security, protection from theft and violence and financial
security.
 Love and belongingness needs: It is the third level needs of person and individual.
These needs include the family bonds and friendships with the parents, sibling and
children (Lussier, 2019). It also refer the emotional bonds which are require for achieve a
feeling.
 Esteem needs: it is the higher needs for individuals. It is also known as the ego driven
needs. The elements of self esteem is self respects and acknowledgements. The self
esteem can be break with the two element. The independence and self confidence are also
important in the self esteem.
 Self actualization: The self actualization is describe the fulfilments of person. It is also
known as the self actualization and self fulfilments needs and that are occupies on the
Maslow's top. The self actualization needs includes the skill developments, education,
redefine the other talents of person after the fulfilments of goals and objectives.
Process theories of motivational
Vroom expectancy theory:
The vroom expectancy helps in assume the behaviour result from the conscious choice
among alternatives those people is to increase the pain and pleasure. The vroom helps in analysis
the performance of individual employees on factors such as knowledge, skills, personality,
abilities and experience. The Vroom said that effort, motivation and performance are linked in
the motivation of individual person (Rehman, Sehar and Afzal, 2019). There are three variables
such as expectancy, valence and instrumentality.
 Expectancy: It is the belief that helps in enhanced the effort for improve the
performance of workers within the organization. This affects by the various things such
as right sills, right resources and necessary support from the supervisor.
 Instrumentality: it is the belief that the company perform well that helps in overcome
the valued outcome. It also affects by the various things such as understanding of
relationship between the outcomes and performance, trust in people helps in take decision
and transparency for outcomes.

 Valence: It is most important for individual to get the expected outcomes. The elements
are important for choosing the element such as performance outcome expectancy and
effort performance expectancy. The effort performance refer that the probability that
efforts leads to require performance level. The performance outcomes are probability that
successful performance lead to the outcomes.
The implication of motivation theory on leadership and management in business.
 The motivation is the essential responsibilities of business management for ensure the job
satisfaction of employees and higher outcomes
 the company need to apply the physiological theories on employees for full-fill the basic
needs of employees.
 The managers and leaders must monitors and direct the employees and subordinates for
improve their performance and it is the act of culture in business.
 The task oriented leader and relationship oriented leaders are also helps in inspired to
employees and motivate them by competing tasks.
In the conclusion, in the behavioural theory, the emotional intelligence is the ability to
identify the emotions of individuals. There are three skills which are include in the behavioural
theory such as soft skill, emotional awareness and problem solving skills. Rather than the gentle
skills are communication skill, teamwork skill, presentation, etc. the behavioural motivational
helps in derive the internal and external goals of individuals to interact with learning for produce
behaviour (George and Humphrey, 2021). The Maslow theory helps in motivate individuals and
impact on the performance of employees within the organization.
The relationship between the politic, culture and power as well as motivation that enables
teams and organization to success the business goals and objectives ineffectiveness and efficient
ways. This impact on the business productivity and profitability as well as performance of
individuals. Recommend to Tesco that they should use the strategies for maintain the motivation
between employees and teams for achieve goals with training and developments. Recommend
that they should interact with employees on individual basis for knowing their problems and
expectations.

LO3
Explaining effective team as opposed to ineffective team
Difference between effective and ineffective team are as described below:
Effective teams Ineffective teams
This type of groups dominates the informal
atmosphere of the organization.
In this type of group the atmosphere is
basically dominated by having the tension.
There are clear objectives and tasks that helps
the company to have clear vision (Leedom and
et.al., 2019).
There is no clear aims and objectives in order
to work effectively in the company.
This team used to analyse its progress on the
constant basis.
The teams used to avoid in order to evaluate its
progress and behaviour in the market (Harper
2021).
The decisions are made by the overall
participation of the team members.
The decisions are basically made by the major
people which affects the other team members.
There are several benefits in order to work in the team as this increases the knowledge of
team members by working effectively. This also improves the goal attainment by strengthening
the common goals and priorities to avoid the misunderstanding gaps (Hamlin and Patel, 2020).
By having the effective team it enriches the relationship that improves the team cohesiveness and
morale. The effective team used to enhance the team performance that used to streamline the
process of the company. Tesco must have the effective teams that helps them to have better
working and earn good profits.
In order to work as the team leader it helps the person to build the self- confidence and
enhances the trust of the workers so that positive approach can be taken from employees. This
helps to increase the employee engagement by having better relationships with the employers in
the cited company. By having effective team it makes the company to have better dealing with
the conflicts and develop the best strategies to overcome from those challenges.
Two development theories is as described below:
Tuckman's Theory of group development: In this group development theory describes
that the teams used to develop the maturity and ability that helps to establish the best leadership

styles and have better team work. This theory basically consist of five stages that are forming,
storming, norming, performing and adjourning. These stages are as described below:
1. Forming: In this initial stage the team used to get together in order to get away
from the ambiguity and conflicts in the team. The cited company must develop
the best strategies in order to form the effective team.
2. Storming: This stage used to include the process of having the proper organizing
of the tasks and different processes. Leadership, power and different structure
issues used to dominate this stage.
3. Norming: Further in this stage the team members used to create the new ways of
doing the work and done the work together as well. The team members used to
have trust among each other as they can share the decisions to have the effective
leadership.
4. Performing: There is development of the groups by making the things more
effective and trustworthy (Robb, 2022). The teams is flexible and this helps them
to meet the needs of other individuals as well.
5. Adjourning: In this stage of group development the team members used to leave
the teams as there are changes in the structure and membership in the
organization. The company must focus on all these stages to have better growth in
the market and earn good profitability.
The another theory is the TEAM model that helps the business and leaders to have better
understanding of the team functions and also improves the team building in the organization.
This helps the employees and teams by proving them training which boost up their performance
and makes them to accomplish their goals.
The main purpose of this theory is to create and provide the better framework that used to
increase the ability of the employees and helps them to participate in planning, decision-making
and conflict solving to have better serving to the customers (Putro, Rosmansyah and Suhardi,
2020). Tesco must follow this TEAM model that supports them to have better profitability by
having effective working by the team members.

LO4
Applying the concepts and philosophies of organizational behaviour
The study of the people that they used to work individually or in groups in the company
commonly called as organizational behaviour. This study is basically conducted in order to have
more effective business organization. By this it helps to examine the human behaviour that used
to have impact on the job performance, communication, motivation and leadership styles. The
concept of organizational behaviour is stated below:
1. Individual difference: It is seen that there are different individuals and this used
to make the unique teams. This idea of having the differences in the individuals
makes them to show their own decisions and thoughts.
2. Perception: The perception used to change from person to person as everyone
has its own past experiences which makes them different from each another. As in
the cited organization employees used to have different perception which used to
have affect on the organizational behaviour (Panyukov, Kozlovsky and Klochkov,
2020).
3. Whole person: If the person used to face problems in their personal life this used
to have great impact on their professional life as well. The performance of the
person used to fell if he is facing nay problem in his life and this will have impact
on the working of the company.
The different philosophies of the organizational behaviour is as described below:
Autocratic: In this type of leadership there is only single person having the overall
control in order to make the decisions that are made in the company. These type of leaders are
used to have many ideas and they used to implement those ideas that makes them to have better
functioning in the company.
Custodial: This concept used to provide the economic security to the employees that are
related with the salary and different other benefits that helps them to have motivation. In this
philosophy the company is basically concerned with the financials that helps them to retain the
employees.
Supportive: In this leadership style the ability of the individuals to have the proper
support to the teams that helps them to have the fulfilment of the goals and objectives (Bertassini

and et.al., 2021). This type of leadership encompasses of the training and development which
helps the company to have better retention of the team members.
Collegial: This concepts used to describe the sharing of the authority equally among the
members of the group. This makes the company to have better distribution of work that helps
them to have retained and have achievements of the goals.
Path goal theory: This theory is basically used to describe the behaviour of the leaders
that used to have impact on the motivation, satisfaction and performance of the employees. There
are different type of this cited theory which is stated below:
Achievement oriented: In this type of leadership style the leader of the company used to
focus on encouragement of the excellence by setting the goals. By this the employees are used to
pursued in order to have high level of performance.
Directive path goal clarifying: In the directive leadership the leader of the company
used to provide employees with the better guidelines to have proper working. There must be
positive relationship between the performance and employees that helps them to have better
growth in the market.
Participative: This type of leadership behaviour, the members of the team and other
employees used to have their respect of their ideas (Coccia, 2018). By this there is proper goal
setting and have the better achievement of the goals that are required to be followed by the
company.
From the above it can be suggested that the company must follow the participative
leadership as this helps them to have better goal setting. By having constant meeting with the
employees and having discussion makes the company to have the better strategy to attain their
goal. Tesco is the leading firm, so they must have to follow this as this helps them to have better
market share and growth.
CONCLUSION
From the above report it has been concluded it has been concluded about the
organizational behaviour of Tesco. As there are different factors that used to influence the
organizational culture so the company has maintained full focus on that. In the above report there
is description of the culture, politics and power of the individual in the organization by using
different models. Further it has been evaluated about the process and content theories of the

motivation that helps the teams to have effective working by getting the motivation in the
organization.
Moreover, this report has also described about the meaning of effective and ineffective
teams and the benefits of having team work as working as leader. There is also description of the
two group development theories that helps the company to have better working in the team. At
last this report has evaluated about the concepts and philosophies of the organizational behaviour
which helps the company to have better market share and profitability.

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