Organization and Behavior: Morrison's Case Study Analysis and Report

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This report provides a comprehensive analysis of organizational behavior, focusing on the structure and culture of organizations and their impact on performance, with Morrison's as a case study. It explores different organizational structures (functional, product, geographic) and cultures (role, task, power), examining their relationship and influence on employee behavior. The report delves into factors influencing individual behavior at work, including leadership, work culture, job responsibilities, communication, and personal aspects. It compares traditional and modern leadership styles, analyzes the impact of organizational theories, and evaluates different management approaches. The report also examines the impact of leadership styles on managers and staff during change, discusses motivational theories and their practical applications, and assesses their usefulness for managers. The analysis emphasizes the importance of effective leadership, communication, and creating a positive work environment to achieve organizational goals. The report highlights the significance of understanding employee behavior and adapting management strategies to enhance performance and achieve organizational objectives.
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ORGANIZATION AND BEHAVIOUR
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Table of Contents
INTRODUCTION.........................................................................................................................................................1
1.1Different organizational structure and culture and its examples.......................................1
1.2 Relationship between the structure and culture and its impact........................................3
1.3 Factors which influences the individual behavior at work...............................................3
2.1 Comparison of different leadership style of managers and similarities and differences..5
2.2 Impact of the organizational theories and the contribution of the scientific management5
2.3 Evaluate the different approaches to management...........................................................6
3.1 Impact of different leadership style on the manager and the staff during change............6
3.2 Different motivational theories and their application.......................................................7
3.3 Usefulness of the motivational theories to the manger....................................................7
SECTION 2....................................................................................................................................................................7
REFERENCES................................................................................................................................................................9
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INTRODUCTION
Organization behavior is the study of the performance of the individual and the group of
the people in order to create the effective business environment for the accomplishment of the
organizational goals and the objectives. The behavior of the study is to understand the purpose to
maximize the output with the help of the various components which are essential to determine
the effective use of the organizational resources. This report critically evaluates the structure and
the culture of the various types of the organization which impact the performance of the
business. The various factors and the approaches are adopted in order to evaluate the various
perspectives to manage and motivate the employees to effectively accomplish the various goals
of the organization. Morrison's has chosen in this report in order to study the various
perspectives. It helps to understand the various aspects which ensure that the behavior is the
essential aspect which ensure that the organization effectively attain the objectives.
1.1Different organizational structure and culture and its examples
There are different organization which have the different cultures and the structure in
which they carry out the various operations in order to meet the different objectives of the
organization in an effective and efficient manner. The organization structure is the set through
which the informati aims and the objectives (Reich and Hager, 2014). Various structure of the
organization which are involved in the present scenario according to which the organization
carry out the various operations. There various structures are discussed underneath:
Functional structure: These are the common structure which is followed commonly in
the current scenario of the working environment. The structure is formed as per the specific
functions these individual perform in the structure. These generally include the human resources,
accounting and the other functions which are necessary to carry out the various operations. They
are distinguished as per their functions. For example the key function of Morrison does include
the production, marketing and the personnel and various different functions.
Product Structure: These structures are specifically organized as per the structure of the
organization. They fall under the specific structure and the organization product category. They
are entirely monitored by the specific executives of the various departments of the product line.
For example the marketing of the products supply in the Western Europe have the different
requirement as the product specifications differ based on the various needs of the customer.
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Morrison's provide the different products as per the needs of the customer in order to ensure that
they are able to meet the demand of the customer.
Geographic structure: This structure is basically organized as per the geographic region
in which the organization operates. This is based on the particular regions which determine the
better support to the various logistical demands and the geographic differences as per the needs
of the customer. Morrison's offers product and make the offering in the different regions of the
other countries in order to expand the market share.
The culture differ from place to place as they diversify based on the culture dimensions
of the set beliefs and the attributes which the personnel inherits in themselves and the structure of
the organization determine to represent its uniqueness with the aspect of representing the
different aspects which depicts the vital role in order to attain the goals (Wheelan and Susan,
2014.). The various cultures which determine the working environment are discussed below:
Role culture: In this the role is assigned as per the specialization of the particular individual in
order to increase the productivity and ensure that the organizations are able to attain the goals in
the effective manner. Morrison's ensure that they assign the role to the employees as per their
specializations which help to increase the sales volume and customer satisfaction.
Task culture: This culture is adopted in order to complete the task within the specify
period of time. This increases the team spirit as the task are assigned in the groups in order to
complete them in the specific time duration. Morrison's adopts this culture in order to meet the
target goals within the specific duration of the time.
Power Culture: This is culture is generally adopted in the small size organization which
operates within the boundaries of the one nation as they have the power of decision making in
the hand of the single individual.
British gas has the power culture as the decision making power is centralized the hand of the
single individual.
The companies adopt these in order to ensure that the structure is designed as per the
needs and the specification of the customer in order to satisfy their wants and attain the
objectives of the organization.
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1.2 Relationship between the structure and culture and its impact
The relationship between the culture and the structure determine the functioning and
ensure that the various activities are carried out in the effective manner. There are the important
aspects which ensure that the organization perform as per the set structure and the culture which
prevails in order to ensure that the organization is able to ascertain that they effectively
accomplish the various objectives of Morrison's. It is ensured that the recruitment of the
employees is done in such a manner that they prove to be advantageous for Morrison's in
attaining the organizational goals in the effective manner (Gagné, Marylène and Edward L. Deci.
2005). The structure of Morrison’s is flat and centralized as the functions are carried in the set
pattern which is determined by the higher level personnel. The number of the employees is very
large in order to carry out the various functions and the various activities. The resources are
properly organized in order to meet the needs and wants of the customers. It impact the
organization in the positive manner as all the activities are carried out in the effective manner as
the employees has the set structure inside which they have to follow the set pattern of the
instructions and the regulations to ensure that they carry out the various operations in the
effective manner.
This also increases the production capacities according to which the various standard
outcomes are ascertained which helps Morrison's to effectively attain the goals and they ensure
that they effectively meets the wants of the customer.
1.3 Factors which influences the individual behavior at work
There are several factors which influences the behavior of the individual in the work
environment of Morrison’s. As the workforce in Morrison's is large and they carry out the
various activities in order to ensure that they effectively meet the different perspective for which
the operations are carried out (Choi and et.al, 2010). These factors influence proper planning and
the organizing to carry out the various operations in order to expand in the market share and
ensure that the various aspects are ascertained. Those factors which influence the behavior of the
individual are discussed below:
Leadership: This is very important that each individual has the ability to lead the
employees in the effective manner and ensure that they follow the instructions which is given by
him or her in order to carry out the operations in an effective manner. In Morrison's it is ensured
that the individual inherit the leadership quality which make the individual identifiable with the
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all the behavior attributes through which they guide the employees to carry out the smooth
functioning of Morrison's.
Work culture: The work culture of Morrison's is very dynamic as the employees are
motivated in all the aspects which ensure that they carry out the various operations in an
effective manner in order to determine and represent its uniqueness with the aspect of
representing the different aspects which depicts the vital role in order to attain the goals.
Job responsibilities: The structure of Morrison's is very wide and there are various
operations which are performed in order to meet the set target. There are the vast varieties of
roles and the responsibilities which are attached with the job of the employees who work in
Morrison's. The responsibilities are allotted in the specific manner which ensures that the work is
carried out in an effective manner.
Effective communication: The communication is carried out in an effective manner as
there are various department in Morrison's which consist of the various level and there are large
number of the work force is involved in order to carry out the operation in Morrison's. They use
the effective forms in order to carry out the operations and communicate with the employees and
the customer which are the essential element of the organization.
Family and personal aspects: It is also ensured that the work is carried out in an
effective manner considering the various personal aspects of the individual as these aspects also
influence the behavior of the individual. Morrison's conduct various appraisal program in which
the families of the employees are also involved which make the employees feel that their
families are also the part of the organization and which result in the positive behavior of the
individual.
The manager has to ensure that the behavior of the employee are influenced in the positive aspect
which will help to ascertain the effective performance of the individual which will result in the
better task performance and led to the accomplishment of the task in an effective manner. This
will also make the employees loyal towards their work as they will be motivated in the positive
manner and this will also make them punctual in order to ascertain their tasks within the specific
duration of time. This will enhance their behavior towards their work culture and the
environment.
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2.1 Comparison of different leadership style of managers and similarities and differences
It is very essential to understand the various perspectives which ensure that the manager
effectively and efficiently handle the workforce which is being employed under them (Pierce and
et. al., 2015). There are basically two types of the managers who adopt the various styles which
influence the behavior of the employees and result in the effective functioning.
TRADITIONAL MANAGERS MODERN MANAGERS
They adopt the traditional methods to carry out
the operation in order to meet the needs of the
customers.
They adopt and make use of the new
technology to carry out the various operations
of Morrison’s.
They employ the experienced personnel in
order to carry out the operations of the
organization.
They hire the new talents so that they can train
the employees to carry out the various
operations in Morrison’s.
They try to save the training cost as well the
cost related to the implementation of the
change
They adopt the new technology and methods
which enhance the work quality and the
employee feel energetic to carry out various
operations.
They follow the proper hierarchy of the
communication and also stick to the traditional
form in order to communicate the work related
information to the employees.
They design the work format as per the
convenience of the work so that they
Effectively deal with the customers.
2.2 Impact of the organizational theories and the contribution of the scientific management
There are various theories and the approaches which impact the overall management of the
various activities which are carried out in Morrison’s (Gibson, Cristina and et al., 2014). The
adaptation of the classical and the neoclassical and the modern factors influences the
performance of the organization in an effective manner. Scientific management also contributes
in the development of the knowledge of the various individual who carry out the various
operations in the organizational structure of Morrison’s.
There various principles are being involved in order to manage the work and carry the
various operations in an effective manner. Delegation of the authority and division of labor is
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done in accordance to the operational structure of the organization which ensures that the various
aspects are attained in a proper manner (Speechley, 2005.).
The bureaucracy is maintained as per the structure of Morrison's which determine the
various perspective and the disciplines which ensure that the behavior of the individual is
impacted by the implementation of the various aspects which relate to the management of the
various activities in Morrison’s.
2.3 Evaluate the different approaches to management
There are many organizations which are facing the problem due to the various
approaches which are implemented in order to carry out the various operations in
Morrison's.
The employees are generally dissatisfied with the perspective of the delegation of the
authority as per their specialization is not done (Martins and Terblanche, 2003).
It is necessary to make the improvement in order to ensure that the operations are carried
out in an effective manner.
All the aspects which are related to the management of the various approaches ensure that
the tasks are accomplished within the specific duration and time.
3.1 Impact of different leadership style on the manager and the staff during change
There are various impacts which is caused on the behavior of the employees due to the
various style that are discussed below:
The participation behavior of the individual is influences if they are not given the chance
to make any recommendations in the functioning of the organization (Mirza S. Saiyadain,
2003).
The culture of Morrison's is very diverse as it consists of the different culture which is
difficult to manage in the aspect of carrying out the corporate operations.
It also impact the delegate leadership as these personal does not make any decision
related to the small operations as the decision making is centralized and all the power
remains in one hand.
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3.2 Different motivational theories and their application
There are various motivational theories which influence the behavior of the individual and
ensure to accomplish the task by motivating the employees there are two most important theories
which influences the behavior of the individual:
McClelland’s theory: This style is entitled with the three aspects such as achievement,
power and affiliation of the needs. All these factors influence the behavior of the individual and
ascertain the positive achievement of the goals and result on significant development (Kraemer
and et al. 2014). It acts as the application which directs the individual to achieve the various
perspectives.
Herzberg theory: This influences the behavior of the individual with the various factors
which motivates the individual in order to gain satisfaction for the aspect for which they adopt
these factors. The application of these factors motivates the employees in positive sense and their
behavior is influenced.
3.3 Usefulness of the motivational theories to the manger
Various theories has their particular specification which motivate the employees in attaining the
overall objectives in an positive manner they ensure that the needs are fulfilled as they are the
essential elements which ensure the positive behavior of the individual and this will prove useful
to the manager as the employees are highly motivated as the needs for the achievement are
satisfied while working in the organization (Goetsch, David and Davis, B.S., 2014).
The employees feel the equality in the various operations and the functioning which is carried
out in Morrison's. This also ensures that the manager will be at the ease to effectively make use
of the manpower which is being employed in an effective manner.
SECTION 2
(Task 4 is enclosed in power point presentation)
CONCLUSION
The organization behavior ensure that the all the aspects are attained in the specific manner and
they are accomplished within the specific duration and does not affect the behavior of the
individual and the various other attributes which are association with the individual who works
in the organization.
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