Organizational Behavior Report: Group Dynamics and Personal Experience

This report provides a comprehensive analysis of a student's personal experience working in a group within an organization, specifically Bermudez Biscuit Company. The report delves into the dynamics of goal setting, performance evaluation, and the effectiveness of work groups. The author discusses challenges faced, such as unequal distribution of tasks and dominance by senior members, and reflects on how these issues impacted their performance. The report outlines the author's learning process, including how they plan to set priorities and goals effectively in the future, with a focus on communication, support, and encouragement within a team. The author evaluates their performance and the work group's effectiveness, considering attributes like unity, clear goals, and a comfortable atmosphere. Recommendations for improvement include fostering team-building activities, ensuring equal distribution of work, and conducting regular meetings with feedback to improve performance and overall effectiveness.

organizational behavior
REPORT ON PERSONAL EXPERIENCE WORKING IN A GROUP

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Introduction
The report is made in order to understand the setting of goals, efficiency and
performance and the teams and groups in depth. Being an individual, I will be sharing
my personal experience of working in an organization as a part of the work group.
Further, the report will help in understanding that what I have learned from my
experience and how I will set my priorities and the goals in future along with the
evaluation of performance. Further, I will be discussing my effectiveness in a specific
role along with the effectiveness of work group on the basis of attributes. Then the
suggestions will be given for the improvement in performance and effectiveness.
Identified Organization and the Work Group
I worked in Bermudez Biscuit Company for the duration of three months in order to gain
some experience and understand that how the goals are being set by focusing on the
maximization of performance and the efficiency. During my internship, I worked in a
group, and I actually understood the differences between the groups and teams.
Further, the company focuses on the improvisation in technology. The company bakes
around 40 distinct types of biscuits in a factory of modern automation, and it includes
various brands like Dixee, Crix, rough tops and the crisps of wheat (The Bermudez
Biscuit Company, 2016). The company offers fresh products to the customers by
focusing on the maintenance of quality. Moreover, my personal experience of working in
a work group was full of ups and downs as I faced various challenges initially while
working like I was being pressurized by the members of my group in order to work more
as compared to them, I found it difficult to show my talent and capabilities as I was
being dominated by other members of the group. I was not able to perform effectively
and efficiently as compared to the work group. The tasks and the roles were not equally
distributed among us. Also, I had observed that the same thing was happening in
another work group as well. The seniors in the work group were very dominating and
authoritative.
Furthermore, all these things impacted my performance to a great extent. I was over-
burdened with my job, and it reduced my level of efficiency. Also, there were various

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issues in order to coordinate among the members of the work group, and this was
affecting the overall performance of the company to some extent. Further, there were 6
members in a work group, and there was a group in which all the members were
working in a great coordination, and all the members were working effectively and
efficiently which was further maximizing the profitability.
Discussion of Goals and performance of oneself and the Work Group
Setting of Goals and Priorities
I have learned a lot from my experience of working in a group and now I will be trying to
set my priorities and goals effectively in future by attempting to help my group by using
the aspirational terms and make them understand the purpose of work easily. I will
articulate the goal clearly and try to communicate more with my group members so as
to lighten up the passion amongst them. Thinking about the progress of the work, I will
attempt to support and ask for the feedback time to time from the group. Group
members need to be encouraged with every outstanding performance. I will try to offer
the work of interest to the members so that everyone put the best of their efforts into
work while working in a work group. I will try to organize staff meetings weekly so as to
talk about the queries and discuss the next week's work to be in time. Keeping the
competition, market values, organization condition and changing goals in mind the
changes, root cause, and new plans will be executed (Lourenço, P.R., Dimas, I.D. and
Rebelo, T., 2014). Proper training and skills improvement of every group member will be
there before the start of the project. The group will be sharing a strong relationship with
each other with no grudges. Personally, I will be attempting to be more flexible in order
to work effectively in my work group so that I can develop a goof rapport with them and
will give productive results and I will be more focused towards my group goals as
compared to my individual goals. I will try to be calm and compose in order to barrel the
situations with ease while working in groups (Webber, S.S., and Donahue, L.M., 2001).
Evaluation of Performance in relation to Performance of Group
Evaluation is a necessity in the business world to know your stronger and weaker areas
to work upon them to have a greater impact. I will keep the qualitative and quantitative
evaluating techniques in mind for my performance in a group. I will supervise myself to

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reach the expected standards and raise the goals with every height I will achieve. I will
try to explore and conclude if I am performing against my expectations. I will evaluate
my behavior and approach towards each team members if they are able to understand
my ideas and agree to each aspect we follow. I will take a look at my attitude, my daily
schedule changes and calmness level which I face while meeting the new people. The
feedback and meeting with the team members will also be helpful to know about my
personal as well as group performance as the success rate is a direct reflection of
action. I will prepare a rank list so as to know my position on the team. I will check the
weather every individual working with me is happy with my way of working and ideas
because you can't be a winner if your group is not satisfied with your work. I will also
check if my inputs are giving me the desired outputs or I lack in some areas. I keep an
eye on the time-bound projects and make sure if they are completed in time. The time
target is also a point of evaluation, work on time reflects good performance in a team.
The number of benefits obtained from own idea tells the status of a group. One of the hit
listed evaluation scheme I will apply for myself is 360-degree feedback i.e. self-
assessment, assessment from peers as well as superiors.
Effectiveness of oneself and a Work Group as a whole
Effectiveness of oneself in a particular role
From my past experience, I have observed that I was not actually effective in a role
which I was supposed to perform. I was not able to identify my priorities, and I was so
confused to towards my role as I was not able to use my capabilities to a great extent. I
did not have a good attitude which means I was not able to take the initiative for the
tasks which were given to our work group. I was not able to manage time, and as a
result, my efficiency minimized. I was having effective writing skills and faced issues in
communicating with the other members of the group, and I was not able to work
effectively. But, now I have analyzed my problems, and I have understood that in order
to be effective I have to unfold my goals and the priorities in order to work accordingly.
Also, I have to think about my group goals first in order to achieve them as compared to
my personal goals because if our group achieves the goal then the company will get
benefited and as a result I will be able to gain experience and will grow further by

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completing desired goals (McCarthy, C., 2016). Furthermore, I have to ensure that in
future I interact more with my group members in order to be more effective and efficient
as this will help me in developing a great relation with them because we have to work
together for the organization. Moreover, it is very important for a person to be efficient
enough in order to work in a group effectively because in groups an individual relies on
other group members in order to complete a task.
Effectiveness of work group in relation to attributes of work group
While working in Bermudez Biscuit Company, I have observed that my work group was
not having all the characteristics in order to be effective like there was not unity in our
work group, the group did not have clear set of goals in order to achieve as a ‘group
goal’, the atmosphere was not comfortable at all and the decision was taken by the
leader of the group only and there was no participation in the process of decision
making. Further, the members of the group who were not ready to accept the decision
then the decision was imposed on them. Furthermore, from my experience, I have
clearly understood that it is very essential to have unity among the members of the
organization. The work group should be conscious enough for their activities in order to
achieve the desired results. It is important for the group to have a comfortable and the
informal atmosphere because it is significant to develop a great relation with the group
members as they have to work together for the organization by relying on one another.
The members of the group should be involved in the decision-making process as this
will enable them to show their capabilities and the talent. The members of the group
should be free in order to express their opinions and the ideas (Sundstrom, E.,
McIntyre, M., Halfhill, T., and Richards, H., 2000). Further, the decisions should be
taken from the mutual agreement, and each member of the work group should carry the
equal weight of work in order to accomplish the goals.

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Recommendation for Improvement in the Effectiveness and
Performance
From my past experience, I have observed that the organizations should take corrective
actions in order to build a strong relation among the members of the organizations. For
example, the organization should conduct various activities in order to develop work
skills so that the members of the group can interact more effectively in order to work
efficiently and productively (Kozlowski, S.W. and Ilgen, D.R., 2006). The organizations
should conduct the various exercises of team building in order to develop cohesiveness
among groups. Further, the organizations should form the groups adequately by
identifying and analyzing the capabilities of the group members so that they can use
their talent and capabilities adequately (Kozlowski, S.W. and Bell, B.S., 2003). The
organization should ensure that the work is divided equally among the members of the
group and the roles are not being imposed on any member. Moreover, the meetings
should be conducted frequently along with the feedback from the members of the group
in order to analyze and examine the behavior and the attitude of an individual towards
the other group members. Therefore, all these corrective measures will help the
organization to improve the performance and the overall effectiveness in order to
achieve the sustainable competitive edge along with the maximization of profitability.

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REFERENCES
Kozlowski, S.W. and Bell, B.S., 2003. Work groups and teams in
organizations. Handbook of psychology.
Kozlowski, S.W. and Ilgen, D.R., 2006. Enhancing the effectiveness of work groups and
teams. Psychological science in the public interest, 7(3), pp.77-124.
Lourenço, P.R., Dimas, I.D. and Rebelo, T., 2014. Effective workgroups: The role of
diversity and culture. Revista de Psicología del Trabajo y de las Organizaciones, 30(3),
pp.123-132.
McCarthy, C., 2016. Build, grow, cultivate effective work groups. Campus Security
Report, 13(3), pp.8-8.
Sundstrom, E., McIntyre, M., Halfhill, T. and Richards, H., 2000. Work groups: From the
Hawthorne studies to work teams of the 1990s and beyond. Group Dynamics: Theory,
Research, and Practice, 4(1), p.44.
The Bermudez Biscuit Company. (2016). Home - The Bermudez Biscuit Company.
[online] Available at: http://mybermudez.com/ [Accessed 6 Feb. 2017].
Webber, S.S., and Donahue, L.M., 2001. The impact of highly and less job-related
diversity on work group cohesion and performance: A meta-analysis. Journal of
management, 27(2), pp.141-162.