Organizational Behaviour Report: BBC Motivation and Teams

This report provides an in-depth analysis of organizational behaviour within the BBC, exploring various aspects such as culture, power dynamics, and motivational techniques. It begins by applying Handy's cultural typology to understand the organizational culture at BBC and examines the impact of power, culture, and politics on employee behaviour. The report then delves into motivational theories, differentiating between content and process theories, and evaluates motivational techniques to enhance employee effectiveness. Furthermore, it examines different types of teams, team development theories, and the application of the path-goal theory to improve business performance, addressing potential barriers to team success. The report concludes by discussing the role of motivation in achieving organizational objectives and influencing the behaviour of others through various motivational concepts. This comprehensive analysis aims to provide insights into effective leadership and management strategies within a complex organizational context.

Organisational
Behaviour

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
a) Handy's cultural typology to determine the culture in BBC..............................................1
b) Analyse of power, culture and politics and its impact on BBC.........................................2
M1 Critically analyse of culture, politics and power and influence on team behaviour........2
D1 Relationship between culture, politics, power so team could success in their ventures...3
TASK 2............................................................................................................................................3
a)Definition of content and process theories..........................................................................3
b) Evaluation of motivational techniques in improving effectiveness of employees at BBC4
c) Role of motivation in achievement of organisational objectives.......................................4
M2 Influencing behaviour of others through behavioural motivational theories and concepts..5
TASK 3............................................................................................................................................5
a) Different types of teams.....................................................................................................5
b) Elements which make a team effective..............................................................................6
M3 Relevant team and group development theories..............................................................7
D2 Relevance of team development theories.........................................................................7
TASK 4............................................................................................................................................7
a) Application of path-goal theory so business performance can be improved.....................7
b) Barriers to team performance.............................................................................................8
M4 Concepts and philosophies of OB....................................................................................8
CONCLUSION ...............................................................................................................................8
REFERENCES .............................................................................................................................10

INTRODUCTION
Organisations is defined as the unit of individuals who work together in order to
accomplish enterprise goals and objectives. There are different religions, beliefs and cultures
which are followed by people and they are working according to these factors in order to achieve
all their targets (Acharya and et. al., 2011). Organisation behaviour are described as those factors
where people are having interaction with one another and they are working in order to achieve
these targets. BBC are multinational firms and they are providing their services in UK. The
undermentioned report is based on behaviour and cultural aspects of people, different ways of
motivating employees are used so as to achieve all their goals and targets and also philosophies
which are related with different business situations.
TASK 1
a) Handy's cultural typology to determine the culture in BBC
The performance of employees who are working in a team can be greatly influenced by
factors such as power, politics and cultures at work places. This factor can be easily understand
by the use of Handy's cultural typology. Culture is termed as set of ideas and behaviours of
people at business places. The culture was further classified into 4 components by Charles
Handy which are described below as:
Power: This is one of the important factors which are affecting behaviours and the ideas
which are implemented by people at work places. Power is shown at work place by higher
authorities so employees can easily achieve their set targets. The authorities are having the major
power and they can greatly affect cultures of business organisations (Adeniji, 2011). The person
who is having the power can take effective decision which is beneficial for firms.
Task culture: This factors describes those aspect according to which work is distributed
to their employees and they had to perform accordingly. In team working task culture is one of
the most vital aspect as it helps in achieving growth and success for business. All the people who
are following different cultures and beliefs are made to work together in order to develop good
relations.
Person Culture: This factor states behavioural aspects of persons at work places. The
process which is linked with employees are classified under this factor. The cultural factors are
not promoting growth of business but people are more focused on achieving their targets rather
than organisations goals. This factor greatly affect productivity of business organisations.
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Role culture: According to views of Smith this is the ideal culture at business
organisations. Each employee are given task according to which they had to execute their
working. Employees are assigned the task which they had to perform according to their
strengths. This is one of the important factor as it helps in analysing skills and talent of all thir
potential employees.
b) Analyse of power, culture and politics and its impact on BBC
There is high determinative of culture, politics and power and they are helpful in
determining behaviour aspects of individuals. The ecosystem is linked with how employees are
behaving at work place. BBC have adopted centralised system for their business in which
decisions are made by specific group of people. Managers are making plans which employees
had to follow to effectively carry our assigned task thus achieving their goals and targets. Power
is mainly described as the authority which is given to individual according to which they had to
carry out their operations (Armache, 2012). There is major drawback of this factor as employees
are not involved in decision making process and their views are not given consideration.
The cultures factors are linked with how employees are behaving with other persons at
work place. There are different people working together who belongs to diversified groups. The
main objectives of business are linked with providing quality services to all their customers in
relation to entertainment and also international affairs. Firms are giving attention to every
business aspects so they could easily achieve success in their overall business operations.
Politics are also vital element as these are beneficial in state to improve cultural factors at
work place and this can be achieved with the help of authority and power. There are changes
imposed at work places and these are beneficial in order to achieve success for firms. The main
aims of this factor is related with enhancing working productivity at work places. Politics are
also linked with making employees of different cultures and beliefs work together so firms can
achieve their set targets effectively.
M1 Critically analyse of culture, politics and power and influence on team behaviour
According to views of Bolino, (2013) The three factors such as power, politics and
culture are greatly influencing individual and team behaviours as there are different group of
people working together and they also have different views which may not be liked by other
persons thus their performances will be affected. Power is described as the authority which is
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assigned to person so they can take important decisions in relations to achieving their desired
goals and targets. Politics can haver negative and positive impact as they are beneficial in order
to make changes at work place but they can also affect operations of business as employees does
not like the changes which are imposed by them.
D1 Relationship between culture, politics, power so team could success in their ventures
From the views of Burnard and Bhamra, (2011)There is always a positive relationship
between power, politics and culture and they are useful in order to make all their workers work
together so they will accomplish all their assigned targets in effective and planned ways.
Motivational tools are adopted by every business so employees can work effectively and they
will achieve all their goals and targets. Firms are mainly giving attention to cultural aspect and
they are not able to pay attention to their employees thus employees are demotivated and it
affects productivity factors of business at work places. There should always be working executed
in healthy working environment in order to achieve growth in their operations.
TASK 2
a)Definition of content and process theories
The process and content theories are used by authorities in order to boost morale of all
their workers so they can work effectively and gain all their set goals and targets and these are
represented below as:
Process theories: These theories are incidental with analysing action of employees at
work places and ways by which they will achieve all their targets. The major objective of this
theory is related with fulfilling all needs and desires of employees so they can work effectively in
order to achieve their targets (Coccia, 2014).
Alderfer’s ERG theory: In this theory the needs of individuals are basically divided
among three major factors which are evaluated as growth, existence and relatedness. Existence is
related with present needs of individuals, growth factor is linked with having opportunities in
order to fulfil needs and targets of all their potential customers and relatedness is mainly
focusing on analysing social needs of all their customers.
Content theory: This theory is linked with analysing the motivation factor among
employees at work place. The behavioural factors of employees are analysed and according
works are distributed to them. This factor not not focuses on motivational factors but they also
analyse how employees can be retained at work place for long time durations.
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Reinforcement theory: This theory identifies behaviour of all employees at work places
and methods which can applied so employees will sustain for longer time durations at work place
thus enhancing profitability factors for overall business operations (Collings, Scullion and
Vaiman, 2011). The tools used by them are punishment and reinforcement if employees are not
able to achieve their set targets.
b) Evaluation of motivational techniques in improving effectiveness of employees at BBC
In this modern modern there is tuff competition faced by all business thus they had to
perform all their business operations effectively. Employees are blood cell of business as they
are working so firms can easily attain growth and success in their overall business operations.
Process and content theories are used by business so they can analyse employee are performing
all business operations according to their skills and capabilities. BBC are giving values to their
employees and they have formulated policies which are employees oriented. All the employees
are involved in decision making process so they will easily achieve all goals and targets of
business (Fuchs and Edwards, 2012).
The different motivational tools which are used by firms to encourage their employees
are basically giving them rewards and incentives. These are beneficial in order to motivate
employees so they will develop new and innovative ideas which are useful for overall business
organisation. If employees are not performing their task effective then they are given punishment
so they can work effectively and achieve growth and success for firms. These are beneficial
practices which are beneficial for firms so needs and wants of their employees can be fulfilled in
effectual and planned ways.
c) Role of motivation in achievement of organisational objectives
The motivated workforce are beneficial factors by which firms can easily attain growth
and success in their overall business operations. The importance of motivated factors are
evaluated below as:
Increased employee commitment: If the employees are motivated then they will achieve
all the objectives which are assigned to them in effective and planned ways. This results in
attaining growth and success for business.
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Employee contentment: As the employees are motivate so they will develop friendly
environment by establishing cooperation and coordination with other employees thus gaining
success for business.
Personal development: All the motivated employees will fulfil the goals of business
organisation and also their own business goals. This is beneficial for personal development of
employees and they will achieve success in their ventures.
Employee efficiency: Motivated employees are performing all their task with efficiency
and this helps in achieving all the targets of firms in desired time that have been allotted to them.
Thus business goals are achieved in most effectual and planned ways.
M2 Influencing behaviour of others through behavioural motivational theories and concepts
According to the views of Kaufmann and Frisby, (2013) the behaviours of other
employees are influenced by various motivational theories which are evaluated as:
Maslow’s Hierarchy of needs: This theory have analysed needs of individuals in the
form of pyramids which consist of basic and other needs. If a person is able to fulfil his basic
desire then he can easily move towards others needs and this is beneficial for them so they will
maximise productivity at work places.
Expectancy theory: This theory is based on the factor that behaviour of customers are
identified by the rewards which is received by him for his working. If employees feel valued at
work place then they will be work effectively to achieve all business targets.
TASK 3
a) Different types of teams
Teams as described as grouping of individual who work together in relation to achieve all
set goals of business. The different type of teams who are working at BBC are evaluated under
as:
Cross-Functional Teams: In this type of team people from different department are
working together and this is beneficial in order to increase knowledge of employees so they will
accomplish their targets. If there is any new project launched and people from marketing, finance
and other departments are working together so goals can be achieved.
Problem solving teams: These type of teams are formulated for specific time when the
problem arise at work place and as the problem is solved this team is dispersed. These types of
teams are beneficial in order to solve all types of issues which are faced by its employees.
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Virtual Teams: These types of teams consist of virtual association of team members. The
message is communicated to employees with the helps of media rather then face to face
communication (Kazemipour and Mohd Amin, 2012). BBC are mainly focusing on these teams
as they are valuable in order to cover larger shares around the globe thus there can be easy
communications. All the employees know the methods of communicating with one another thus
achieving all business objectives.
Project Teams: These types of teams are developed in order to complete a project that
have been assigned to them after the objectives are achieved the teams are disbanded. These
teams are beneficial as they are helpful as they will achieve business goals and objectives.
b) Elements which make a team effective
The major objectives of firms are related with achieving business objectives in desired
time that have been assigned to them. BBC are focusing on achieving all their business goals and
objectives by providing quality services. Effective teams are beneficial so they can attain all
business goals and objectives of firms (Kellison and Mondello, 2012). They have large number
of employees who are working under them in order to achieve all business goals. Tuckman
model of development are used in order to develop effective teams at work place and its
components are described below as:
Forming: This is first stage of team development where employees are working together
who follow different cultures and beliefs. The leaders played an important role as roles are not
assigned to group members. All the members can develop plans in order to make social cohesion
among themselves.
Storming: This is the second stage of group development and there are always conflicts
seen among the members of the group. This issue arise as people who belong to different group
are not having similar beliefs thus their opinions are also different. This is the main stage where
teams fail in performing their operations.
Norming: When the members of the group achieve success at storming stage then they
make entry into norming stage. There is always good understanding among members of the team
and this results in resolving conflicts from work places and there is strong bond among all the
group members. People are helping other persons so they can effectively perform all business
operations.
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Performing: This stage define the clear link between responsibility and authority.
Members are assigning responsibilities so they will achieve all set goals and targets in desired
time that have been allotted to them.
Adjourning: This is the last stage of team development and as this stage arrive all the
objectives and aims of groups are achieved thus firms will achieve success in their operations.
All the team members are having close relations with one another and this results in developing
positive environment at work place.
M3 Relevant team and group development theories
According to views of Raes and et. al., (2015) Team and group development theories are useful
in order to develop cooperation among employees at work places. This helps in motivating
employee's so they will achieve all their targets in desired times that have been allotted to them.
The group development theories are used in order to develop cooperation among all the group
members so they will help one another in order to achieve their set goals and targets. BBC give
values to all their employees and this helps in motivating so they will achieve all their targets in
desired time frame.
D2 Relevance of team development theories
From the views of Fuchs and Edwards, (2012). The team development theories are
relevant with making all the members of team work effectively in order to achieve growth for
business. The people who belong to different functional department are working together in
order to achieve set goals and targets. The finance teams are having good accounting experts
who are keeping records of all the financial transactions. Thus developing teams are beneficial in
order to execute innovative ideas by which operations can be completed in effective ways.
TASK 4
a) Application of path-goal theory so business performance can be improved
It is the most vital factors for all business in order to make improvement in performance
of team so goals and targets can be achieved effectively. There are different applications and
concept used in organisations are helpful in analysing behaviour and skills of employees so they
can easily achieve their set targets thus enhancing business performance.
The path goal theories are used in order to determine behaviour of individuals how they
are coordinate with one another in order to achieve their objectives. The main aim of BBC are
related with providing effective services to all their users and these can be given by employees as
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they are adopting effective leadership style. The employees should participate in decision
making process so they can give their ideas which is beneficial in relation to achieve success in
their operations.
b) Barriers to team performance
There are various barriers which are faced by employees of BBC while they are working
in team are described below as:
Centralised control: This is the major reason because of which team members are not
able to carry out their working in effectual and planned ways. There should be opportunities
given to every employee so they can take part in the decision making process and give
innovative ideas by which employees will perform their best in overall business operations.
Lack of direction: This is the major factor because of which team members are not able
to effectively perform their assigned business dealing in effectual and planned ways. Managers
should guide their employees to walk on the right path so they will achieve all goals and targets
that they had to achieve in order to achieve success (Collings, Scullion and Vaiman, 2011).
Poor communication: The best channels for communicating informations at work place
should be used so that employees will know the plans that had to be followed by them in order to
achieve all business goals. BBC have to develop plans so that informations can be communicated
to all employees in effectual and planned ways.
M4 Concepts and philosophies of OB
The main concept of Organisational Behaviour is related with making all the employees
work cooperatively with other employees at work place. The major focus of firms are
accompanying with making people of different values and culture work together so they can
easily achieve their targets in right times that have been assigned to them. Managers should
evaluate skills and capabilities of their workers and accordingly they should allot them work in
order to satisfy them.
CONCLUSION
From the above report it is evaluated that Organisational behaviour are beneficial factors
in order to develop healthy environment at work places in which employees will be effectively
performing all their business operations. The most vital factor to understand behaviour of all
their employees so that business can achieve growth from their overall business operations.
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Managers at work place are mainly concerned on developing teams in order to establish
coordination so workers can easily achieve their set business goals and objectives.
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REFERENCES
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