Organizational Behavior Report: Tesco Plc Case Study Analysis

This report provides an analysis of Tesco Plc's organizational behavior, focusing on its culture, motivation strategies, and communication methods. The report examines how Tesco utilizes person and task cultures, democratic leadership styles, and two-way communication to enhance employee performance and achieve business objectives. It also explores the application of Herzberg's two-factor theory to understand employee satisfaction and motivation. Through interviews with managers and employees, the report highlights the importance of adapting leadership styles, maintaining effective communication channels, and fostering a collaborative work environment to improve organizational efficiency. The findings suggest that Tesco's focus on employee relationships, learning, and growth is crucial for maintaining a competitive edge in the market. The conclusion emphasizes the significance of organizational culture in shaping employee behavior and adapting to market changes.

ORGANIZATION BEHAVIOR

 Introduction
 Models and theories of organization culture, motivation and communication
 Findings
 Conclusion
TABLE OF CONTENT

 Organization behaviour is most important for employer as well as employees that helps to run a
business effectively. It helps to identify the internal and external identity for the purpose of increasing
production level. If the behaviour of organization is good then employees can work easily and also
achieve targets of business industry.
INTRODUCTION

 Organisational culture involves behaviour addition to values which considers experiences, philosophies
along with expectations which improves efficiency addition to organisational productivity. In different
organisations different cultures are adopted to attain individual business unit goals together with industrial
goals. Some of the range of models together with theories are as classified:
 Tesco Plc is a largest retailing company that deals with numerous services such as electronics,
petrol, toys, clothing and so on. The managers of Tesco Plc uses person along with task culture in order to
involve huge number of staff to complete tasks.
MODELS AND THEORIES OF ORGANIZATION
CULTURE, MOTIVATION AND COMMUNICATION

 Organisational culture involves behaviour addition to values which considers experiences,
philosophies along with expectations which improves efficiency addition to organisational
productivity. In different organisations different cultures are adopted to attain individual business unit
goals together with industrial goals. Some of the range of models together with theories are as
classified:
 Tesco Plc is a largest retailing company that deals with numerous services such as electronics,
petrol, toys, clothing and so on. The managers of Tesco Plc uses person along with task culture in
order to involve huge number of staff to complete tasks.
CONT…

 Embracing autonomy and transparency with strong leadership, but flexibility of workers in mind, promoting
positive team atmosphere based on equality and collaboration. By using these theories in an organisation
employees can easily establish relationship among them, can motivate each other and can easily communicate
with each other. Moreover, the Tesco also must put a lot of stress on learning and growth planning.. The shared
value of the company show that no commitment to providing be a good work environment. Tesco needs for
international thinking and to constantly produce new ideas to stay in the market.
CONT…

On the basis of primary research interviewer analyse manager and employees view regarding
organizational culture and communication method which satisfy the employees and increase the
organizational efficiency (Smallman, 2016). Interview process conducted to ascertain their vies which is
discussed below:
 Interviewer: What do you think, organization need to change their leadership style?
 Interviewee: Currently Tesco follow the democratic leadership style which is people oriented
but sometimes it is important for the manager to adopt autocratic leadership style in order to complete
their task on given deadline.
FINDINGS

 Interviewer: As per your point of view, current model of communication is suitable or they have to change?
 Interviewee: Current model of communication is effective because is two way so organisation easily
communicate with customers and similarly customer's also able to reach with management.
 Interviewer: What do you think, organizational culture is productive or not?
 Interviewee: According to manager, people or task culture help the Tesco to complete their task in
order to achieve business goals & objectives.
CONTINUE….

 Interviewer: Which motivational theory do you think more effective to encourage employees to
increase their performance?
 Interviewee: Herzberg's two factor theory also help the organization to motivate their
employees after analysing that they are satisfies with their job or not.
Effectively communicated organisation's mission, vision and values are cultivating strong
relationships between co-workers and encouraging collaboration between them.
CONTINUE….

From the presentation it has been recommended that culture of organization mainly focused on behaviour
of person as how they behave and complete goals in given period. Company adopts different culture that
helps to meet with challenges and changes for the purpose of making profits.
CONCLUSION

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