Organizational Behaviour Analysis: Motivation and Teamwork at Amazon

This report explores organizational behaviour within Amazon UK, focusing on the importance of motivation, teamwork, and leadership. It uses primary research, including questionnaires targeting Amazon employees, to assess the impact of teamwork and motivation on organizational mission, operational activities, and work hour flexibility. The study also incorporates secondary research, analyzing Maslow's hierarchy of needs and Tuckman's team theory to understand employee motivation and team dynamics. Findings from both research methods are synthesized to provide recommendations for improving employee performance and organizational efficiency. The report concludes by emphasizing the critical role of motivation and teamwork in achieving organizational goals and fostering a positive work environment.

Organization Behaviour
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Executive Summary
The purpose of study is to identify the importance of motivation, teamwork. Discussed the
significant role of teamwork in terms of organisation’s growth and development. Conducting
the primary and secondary research to find the best results or outcomes. Majorly, it focuses
on the idea, assumption and beliefs of individuals, giving the preference to improve the
performance of employees at workplace. In this study, it has been analysing theory of
motivation and timework at organisational level.
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Contents
Executive Summary...................................................................................................................2
Introduction................................................................................................................................4
Primary research.........................................................................................................................4
Secondary research...................................................................................................................11
Research finding.......................................................................................................................13
Recommendation......................................................................................................................13
Conclusion................................................................................................................................14
REFERENCES.........................................................................................................................15
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Introduction
Organisational behaviour provide the brief idea about the employees and identifying
how they are behaving and performing a particular tasks in the workplace. It is useful to
develop more understanding of particular facts that can inspire, motivate employees. It
supports to increase the overall performance of organisation and establish a strong trust
between employees. In this report, it will describe the organisational behaviour and consider
appropriate approach in order to interact with groups. The principle of organisational
behaviour are used in attempt to make strong enterprises operate more effectively and
efficiently. It will be explained the topics such as team-work and motivation, conducting a
primary research study to target a particular audience. Furthermore, it will analyse theory of
motivation and team work for understanding the importance in the organisation.
Primary research
1). Teamwork
It refers to the approach whereas establishing a strong collaboration or coordination
with groups, teams. It helps to achieve the common goals and complete the effective manner.
For example- Amazon is the fastest growing enterprise which has been following team based
structure and closely interacted with the potential consumers. It helps to avoid any kind of
distraction, competing priorities (Ahmad, Nor and Sakarji, 2021). The importance of team
work for Human resources in Amazon and make quick decisions. In Amazon UK, Human
resources are handled coordination with employees by using team work because it motivates
the staff member to fulfil all essential demand of consumers, enhancing the level of business
profitability as well as productivity.
In this section, it has been conducting Questionnaires and targeting the 20 employees
of Amazon.
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Q.1 Teamwork inspire people to commit towards organisational mission, vision.
Q.1 Do you believe that team work inspire people to commit towards organisational
mission, vision?
Option Responses
 Highly agree
 Agree
 Highly disagree
 Disagree
7
5
4
4
Total- 20
Table: 1
· Highly
agree · Agree · Highly
disagree ·
Disagree Total-
0
5
10
15
20
Q.1 Do you believe that team work inspire
people to commit towards organisational
mission, vision?
Figure: 1
Interpretation-
In above chart, it has been summarised that teamwork is always inspired the people to
commit towards organisational mission, vision. On the basis of investigation, it has been
gathered the opinion of respondents and identify that maximum employees showing a
positive responses. Furthermore, it has been examined that 7 respondents are highly agree, 5
respondents are agreed, 4 respondents are highly disagree and 4 respondents are disagreed.
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Q 2 teamwork can handle the complex Amazon business operational activities.
Q.2 is it possible that team work can handle the complex Amazon business operational
activities?
Option Responses
 Highly agree
 Agree
 Highly disagree
 Disagree
6
5
4
5
Total- 20
Table: 2
Q.2 is it possible that team work can handle the
complex Amazon business operational activities?
· Highly agree · Agree · Highly disagree
· Disagree Total-
Figure: 2
Interpretation-
In above diagram, it has been summarised that teamwork can handle the complex
Amazon business operational activities because each and every employees are group together
to complete tasks within specific deadline. On the basis of investigation, it has been gathered
the opinion of respondents and identify that maximum employees showing a positive
responses. Furthermore, it has been examined that 6 respondents are highly agree, 5
respondents are agreed, 4 respondents are highly disagree and 5 respondents are disagreed.
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Q. 3 teamwork has become great deal of work hour flexibility.
Q.3 Do you think that teamwork has become great deal of work hour flexibility?
Option Responses
 Highly agree
 Agree
 Highly disagree
 Disagree
11
5
6
8
Total- 20
Table: 3
0.5 1 1.5 2 2.5 3 3.5 4 4.5 5 5.5
0
5
10
15
20
25
Q.3 Do you think that teamwork has become
great deal of work hour flexibility?
Figure: 3
Interpretation-
From above table, it has been analysed that teamwork has become great deal of work
hour flexibility because it motivates the staff members to complete their tasks accordingly.
On the basis of investigation, it has been gathered the opinion of respondents and identify that
maximum employees showing a positive responses. Furthermore, it has been examined that
11 respondents are highly agree, 5 respondents are agreed, 6 respondents are highly disagree
and 8 respondents are disagreed.
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2). Motivation
Motivation is kind of process in which identifying the specific needs or requirements
for individuals. It helps to stimulate the people so that they can perform certain actions and
achieve goals or objectives. Amazon is the fastest growing enterprise and always tried to
motivate their staff members towards organisational goals (Ahmad, 2021). It depends on the
reward & recognition, which has become consider the common factor in order to influence
employees. So, they will be improving their performance in business tasks, gaining
popularity.
Amazon is the truly customer centric and continuing to gain more attractions in aspect
of experiences. It contributes to employee motivation at workplace. On the other hand, it has
been examined that motivation is becoming desire to manage complex tasks and influence
people by rewards. In order to maintain a strong relation between employee and employer.
Q.1 reward and rewards factor impact the motivation or ability of employees at workplace?
Q.1 Do you think that reward and rewards factor impact the motivation or ability of
employees at workplace?
Option Responses
 Highly agree
 Agree
 Highly disagree
 Disagree
7
6
5
2
Total- 20
Table: 1
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· Highly agree
· Agree
· Highly disagree
· Disagree
Total-
0 2 4 6 8 10 12 14 16 18 20
Q.1 Do you think that reward and rewards factor
impact the motivation or ability of employees at
workplace?
Figure: 1
Interpretation-
From above table, it has been analysed that reward and rewards factor impact the
motivation or ability of employees at workplace. On the basis of investigation, it has been
gathered the opinion of respondents and identify that maximum employees showing a
positive responses. Furthermore, it has been examined that 7 respondents are highly agree, 6
respondents are agreed, 5 respondents are highly disagree and 2 respondents are disagreed.
Q.2 the role of staff members through motivational strategies?
Q.2 is it possible that easily understand the role of staff members through motivational
strategies?
Option Responses
 Highly agree
 Agree
 Highly disagree
 Disagree
5
5
5
5
Total- 20
Table: 2
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1 2 3 4 5
0
2
4
6
8
10
12
14
16
18
20
Chart Title
Q.2 is it possible that easily understand the role of staff members through motivational
strategies? Option
Figure: 2
Interpretation-
In above analysis, it has been examined that role of staff members depends on the
motivational strategies because it supports the staff members to perform tasks with
confidence. On the basis of investigation, it has been gathered the opinion of respondents and
identify that maximum employees showing a positive responses. Furthermore, it has been
examined that 5 respondents are highly agree, 5 respondents are agreed, 5 respondents are
highly disagree and 5 respondents are disagreed.
Q.3 motivation approach is related to the organisational performance and efficiency?
Q.3 Do you feel that motivation approach is related to the organisational performance and
efficiency?
Option Responses
 Highly agree
 Agree
 Highly disagree
 Disagree
12
5
6
7
Total- 20
Table: 3
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Q.3 Do you feel that motivation approach is
related to the organisational performance and
efficiency?
· Highly agree · Agree · Highly disagree
· Disagree Total-
Figure: 3
Interpretation-
In above analysis, it has been examined that motivation approach is related to the
organisational performance and efficiency. On the basis of investigation, it has been gathered
the opinion of respondents and identify that maximum employees showing a positive
responses. Furthermore, it has been examined that 12 respondents are highly agree, 5
respondents are agreed, 6 respondents are highly disagree and 7 respondents are disagreed.
Secondary research
Motivation- analysis of theory
Motivation is kind of desire to complete difficult tasks in best ways and influenced
others by strategic tactics. According to Maslow’s theory, it has been examined the human
behaviour and attitude. The motivation can help people to tackle situation and fulfil all
essential requirements in proper manner (Ayinde, OYEDEJI and OMOSIDI, 2021). In some
cases, Motivation can be appreciated if someone understands the level of hierarchy by using
Maslow theory. Each and every human behaviour has been driving force which can easily
handle the request of people.
Amazon focuses on hierarchy of needs- Maslow’s theory. By using theory, it is
important aspect of Amazon to motivate or inspire their staff members. Typically, it
understood the demand of money which is not huge motivator especially once it have been
already gained. Hope for money is becoming huge motivator of staff members, keeps people
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going in right ways. Motivation has been played a huge role for employees that keeps getting
a bigger as they will perform accordingly (Nartey, 2021). If in case, employee understand the
visibility of their future and considered as motivating factor.
Physiological needs are related to the employees of Amazon by providing the
comfortable working condition. It helps for staff member to complete tasks accordingly. The
basic needs are related to the demand of staff members because they always tried to maintain
their personal and professional lifestyle.
Safety needs are related to the employee, manager those are trying to create a flexible
safe working environment. In some cases, it is also helping to secure the compensation and
job security.
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