Organizational Behaviour Report: BBC Culture, Motivation and Teams

This report provides an in-depth analysis of organizational behaviour within the British Broadcasting Corporation (BBC). It begins by introducing the importance of organizational behaviour and its impact on business operations, followed by an examination of Handy's cultural typology, including power, task, person, and role cultures, and how these relate to the BBC's environment. The report then explores how culture, power, and politics influence individual and team behaviour within the organization. Furthermore, it delves into motivational theories, such as Maslow's Hierarchy of Needs and Herzberg's Motivation Theory, assessing their relevance to improving team effectiveness and employee motivation at the BBC. The analysis extends to different types of teams and the application of Tuckman's model for team development. Finally, the report evaluates the concepts and theories of organizational behaviour, considering both organizational theory and potential barriers affecting the BBC's performance. The report aims to provide insights into how these elements interact to shape the BBC's organizational dynamics.

Organisation Behaviour

Table of Contents
INTRODUCTION..........................................................................................................................1
TASK 1............................................................................................................................................1
a) Handy Cultural typology.........................................................................................................1
b) How culture, power and politics is influencing behaviour of BBC........................................2
M1 Analyse culture, power and politics can influence individual and team behaviour.............3
TASK 2............................................................................................................................................3
a) Content and process of motivational theories.........................................................................3
b) Motivational theories will help organisation to improve team effectiveness.........................1
c) Improving level of motivation within BBC............................................................................1
M2 Evaluate behaviour of others by applying different motivational theories..........................2
TASK 3............................................................................................................................................2
a) Explain different type of teams in context of BBC.................................................................2
b) Tuckman model for team development..................................................................................3
M3 Analyse team and group development theories....................................................................4
TASK4.............................................................................................................................................4
a) & b) Organisation theory and concept and barriers which affect performance of BBC.........4
M4 Evaluate concept and theories of organisational behaviour.................................................5
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
In recent scenario, organisation behaviour is a important concept for all over business
firms because it helps to define its working style and system as well as its employee's working
performance and style. Thus it is necessary to be effectively manage business environment with
the help of appropriate methods and management system. Basically, organisation behaviour is a
large concept which explain the actual working style and individual personal within the company
(Wickramasinghe and Perera, 2014). Therefore, this report based on BBC (British Broadcasting
Corporation) it is the largest broadcaster across all over the world. Apart from this, it will be
discussing about several type of hypotheses which carried out with Handy's culture typology
with the Smith point of view. Further, here will be elaborating about how culture, power and
polices of the BBC affects on its behaviour. In the other hand, several contents and process of
motivational theories will be explain in a effective and efficient manner. In this last, will
discussed about different types of teams in the context of BBC (Sandman and et. al., 2012).
TASK 1
a) Handy Cultural typology
Every business firm has its different culture and working style. Thus it is necessary to be
effectively understand and analyse in the effective and efficient manner. So that significantly
identify the actual working performance and style of employees within the organisation.
Additionally, company can adopt and use different type of methods and strategies for enhancing
performance and involvement of its staff members (Agarwal and et. al., 2012). In the other
words, several scholars has been explained about distinctive culture of the business firm which
carried out by BBC. Hence, In the context of Handy's culture every organisations are effectively
linked with its culture and working performance. Therefore, it is divided into two major parts
which explaining under follows:
 Power culture: In the context of this culture, it defines powers, duties and
responsibilities of an individual person which have to be accomplished by them as per the
rules and regulations in effective and efficient manner. This culture helps to be maintain
culture of the business firm.
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 Task culture: In the organisation, group of number of persons are developed as per their
skills and capabilities so that they can effectively attain their decided objectives and goals
in a appropriate style. This type of culture helps to resolve and reduce the problems and
issues which faced by them while working within the organisation. In the context of case
study, manager of BBC seeks to be create a effective team as per the interest level of
person so that they can attain their goals and objectives as well as will complete their
tasks and works in minimum time period (Wong, Wong and Ngo, 2012).
 Person culture: In the context of this culture, there are included those person who think
their significance level high as compare to organisation. Apart from this, while this
culture adopting by the business firm within the company so that respectively affects its
goodwill and sales.
 Role culture: This type of culture associated by organisation for effectively and properly
utilisation of employees. In which powers and responsibilities are delegated to staff
members as per their capabilities and skills so that they can attain their targets with
effective results. Generally, powers and duties are based on the position of employees in
the organisation (Nutbeam, Harris and Wise, 2010).
In the other words, there has been analysed and examined BBC organisation using and
adopting role and task culture in the organisation. So with the help of them effectively managed
the friendly relations with their employees due to this they significantly perform their operations
and tasks in effective and efficient manner. Culture play important role in every type of
organisation. Thus, while employees have to take care of all these factors along with their owner
who are working in the BBC.
b) How culture, power and politics is influencing behaviour of BBC
In the current time, there are different types of factors which affecting on objectives and
goals of the organisation. Therefore, if superiors of the organisation take judgement on the basis
of rationalism then might be it will be affects on working performance of labours. In the context
of BBC, employers and employees of this organisation facing several type of issues and
problems so that they classified into several sections as per their caste, religion and culture
(Ashby, 2013). Apart from this, organisation provides powers to its employees so that they can
effectively perform their tasks as well as take some chances in their culture.
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Therefore, politics will be carried out as an important aspect with the help of this an
individual person can fulfil its targets without influence of existing polices and rules of the
company. Sometimes, politics may be adverse for its employees but it with the help of this
effectively can enhance their working performance and involvement so that they will effectively
complete their operations in a systematic way (Solomon, Russell-Bennett and Previte, 2012).
Sometimes, it might be creates some issues and conflicts between superiors and subordinates of
the business firm. In this light, while taking any kind of decision by employers of the
organisation then it is necessary to be analyse and understand the interest level of its staff
members towards their work which should be affected because due to this may be developed
clashes and problems for BBC. Apart from this it is necessary to b understand and maintain the
business environment in effective and efficient manner because employees working performance
and involvement are respectively linked with together. It helps to increase profitability and
productivity of the company as well as it helps to develop healthy relationship with employers
and employees of the company. With the help of this staff members can significantly perform its
tasks and operations.
Polities, culture and power is important and influence the nature of BBC because while
doing work in organisation these are such points which must be kept in mind. Culture must be
health and friendly so employees feel comfort while working. Apart from this politics and power
is important because working of the organisation is according to politics. Whereas, every
individual have some power they have to work according to that.
M1 Analyse culture, power and politics can influence individual and team behaviour
Organisation culture, powers and politics directly affects the individual and team
behaviour and its working performance. Thus, it is necessary to be developed healthy working
environment within the organisation as well as delegate the powers and duties to staff members
as per their position, capabilities and skills. So that they can significantly perform their tasks and
operations as well as attain their targets and objectives. Apart from this, organisation culture
directly impacts on its employees either positive or negative in nature. Therefore, politics is a
important aspect which may be change all over working performance and capabilities of
company's employees (Alfes and et. al., 2013).
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TASK 2
a) Content and process of motivational theories
Motivation can be carried out as a important aspect because with the help of this
company can attain their objectives and goals in effective and efficient manner. While employees
of the company can perform their tasks and operations with high motivation an confidence level
so that they can be get success as well as achieve their goals and objectives. Generally, it has two
forms such as monetary and non-monetary. In present time, it is necessary to be enhance morale,
motivation and confidence level of its staff members while conducting effective programmes
within the organisation. Thus, it helps to enhance its working performance and involvement
respectively. In the other hand, there are different types of motivation theories which can be
adopted by BBC within the organisation which explaining under follows:
Maslow's Hierarchy of needs: According to this theory an individual person's basic
needs and demand are categorised into five major sections. Because every individual person have
several needs and demands which must be fulfilled. Description of these is given below such as
follows:
Illustration 1: Maslow's Hierarchy Theory
(Source- McLeod, 2017)
 Physiological needs: In which included those contents which necessary for an individual
person for effectively survive in the life. For example: food, shelter, water and so more
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(Farndale, Hope-Hailey and Kelliher, 2011). These are need of individual which must be
fulfilled because all are basic requirement.
 Safety and security needs: In the context of second type of needs of a person in which a
person wants protection and security. In the context of organisation, while employees of
the company feel safe and secure while performing their tasks within the organisation so
that respectively increase its working performance and quality in a effective and efficient
manner. With the help of safety and security their motivation and confidence level also
increased towards their works. For example: Accidental insurance, health insurance and
so more. Every individual have right to raise question about their safety and security
which is important. While working in company their should be safety from equipements
and other machinery.
 Social needs: This type of needs are linked with persons, love and so more. Generally,
emotional relationships are directly affects on human behaviour it may be positive or
negative in nature. As per this needs, an individual person wants to accomplished many
things from society such as family, friends and so more.
 Self esteem needs: In this manner, an individual person within the organisation wants
appreciation and respect from its colleagues, managers ad others. It helps to enhance
motivation and confidence level of staff members towards their tasks. Due to this, they
significantly perform its operations in a effective and efficient manner (Punjaisri and
Wilson, 2011).
 Self actualisation needs: This is the last stage of this hierarchy in which an individual
person seeks to be accomplish all needs and demand as well as wants to be attain
everything in its life in a significant manner.
Herzberg's motivation theory: In this motivation theory included two type of factors
such as hygiene and motivational which explaining under follows:
 Hygiene factor: Basically, these factors are linked with the elements of occupation
which helps to enhance motivation and confidence level of person towards their works
and operations. Apart from this, Hygiene factor does not provides long term satisfaction
to employees of the company. For example: Salary, job security and so more.
 Motivational factor: This factors are helps to enhance motivation and confidence level
of an individual person due to this they significantly perform its tasks with better results.
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For example: Growth chances, responsibilities and so more (Bird, Saalfeld and Wüst,
2010).
In the other hand, there is effective process which respectively linked with motivational
theory it helps to enhance morale and confidence level of an individual person in a effective and
efficient manner.
Reinforcement theory Basically, it is connected with worker's behaviour so that they will
significantly perform their tasks and operations as well as attain their
goals and objectives in a significant style.
Expectancy theory According to this aspect, motivation and confidence level of company's
staff members are totally depends upon desire and exceptions of
employees from organisation.
Equity theory express It is related with perception of a person due to this they will effectively
make comparison their works with other persons.
Goal setting According to this, if a person know its targets and objectives which they
going to be attain in effective and efficient manner. Due to this they will
significantly enhance its working performance with maximum
effectiveness.
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b) Motivational theories will help organisation to improve team effectiveness
In the context of BBC, it using three type of motivational theory in its working
environment. So that they will be enhance its working performance and effectiveness of its staff
members. Therefore, these effective hypotheses of employers will significantly develop healthy
and friendly relationships with staff members and employers of the company. Further,
motivational theories assist to motivates and increase confidence level of its employees so that
they will effectively complete their works (Dixit and Vaish, 2013).
In the context of Herzberg's two factor theory, in which top level management of the
company provide several opportunities to their employees so that they can enhance its working
performance and capabilities towards their tasks.
Maslow's theory can be used by selected organisation for given the proper satisfaction to
workers towards their tasks and works. In which employees of the organisation seeks to be
accomplish their needs and demand in a effective and efficient way (Maslow's Hierarchy of
needs. 2017). This theory is used by company for their satisfying need of employees working. It
they are happy then only can gain job satisfaction which is important for development and
growth.
Expectancy theory will be carried out within the organisation, if workers will make
more efforts for effectively completing the tasks as well as achieving the goals and objectives in
a significant style. Apart from this, all these motivational theories are helps to enhance working
performance and confidence level towards their works so that they will effectively achieve their
targets in a systematic way.
c) Improving level of motivation within BBC
Within the organisation, one of the main duty and responsibility of employers is to
enhance confidence and motivation level of its staff members so that they will significantly
achieve their targets in a effective and efficient manner. There are included several major
contents which helps to achieve mission and vision of the organisation which explaining under
follows such as:
Increased commitment of staff members: In which top level management of the
company assign and allot the works and tasks to workers as per their skills and capabilities so
that they will effectively perform their operations in a effective and efficient way.

Enhance motivation and satisfaction level: It is necessary to be enhance motivational
and satisfaction level of employees of the organisation so that they will effectively achieve their
targets and goals.
Improve efficiency of labours: Every company wants effective outcomes and results
from its staff members so that it is required to be improve working efficiency and effectiveness
of the employees (Pentecost and Andrews, 2010).
According to work rewards and several other benefits must be provided by company for
motivating employees. Motivation can be in the form of financial and non-financial.
M2 Evaluate behaviour of others by applying different motivational theories
Employees working performance and quality plays important role for every organisation
because with the help of them company can attain their targets and goals in effective and
efficient manner. Therefore, it is necessary to be used some effective and appropriate
motivational theories within the organisation so that employers can significantly increase their
confidence and morale towards their works.
TASK 3
a) Explain different type of teams in context of BBC
Groups can be understand is the part of any sort of organisation. Thus, groups can be
created by two or more person who works for achieving common goal. It helps to enhance their
working efficiency and performance due to this they effectively perform their operations in
effective and efficient manner. Apart from this, there are several types of team which helps to
attain targets and goals of the BBC organisation such as follows:
 Functional team: In the context of this type of team, in which included similar type of
persons who meets with each others on the regular basis. Therefore, one of the major
responsibility of BBC manager should be primarily with their staff members so that they
can get report of their work from them (Suppiah and Singh Sandhu, 2011). functional
team in company is responsible for each and every department activity that these are
performing in well manner or not. Because performance of organisation help in its
growth and development along with in achieving goals and objectives.
 Problem solving team: This type of teams are created on temporary basis for solving
particular problem and issue of the organisation which faced by their staff members.
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Within the organisation having several problems and issues which should be effectively
resolved with the help of appropriate techniques and methods so that employees can
significantly achieve their targets. There are many issues and problems which can be
raised for solving this there is requirement of team. So their will be no disturbances
between employees and other person working in that company.
b) Tuckman model for team development
It is fundamental concept for an organisation because with the help of this they can
creates appropriate team of the persons due to this they can effectively compete with their major
competitors at market place. In the context of BBC organisation, it conduct several activities and
programmes within the company for staff members so that they can enhance working
performance and capabilities so that they can complete their works and tasks with effective
results. Therefore, there are explaining the Group Improvement model of Tuckman which aids to
increase performance of employees (Get Better Results from you Team with Tuckman, 2017).
Thus it included five phases such as follows:
Illustration 2: Tuckman model
(Source- Get Better Results from you Team with Tuckman, 2017)
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Forming It is the first stage of this process in which creates groups and give tasks
them according to their capabilities. Additionally, given them
appropriate guidelines and directions to them regarding their works.
Storming In the second stage, all group members are working together through
providing and share opinions with each others.
Norming In which some duties and responsibilities are delegate to the staff
members as per their positions and capabilities so that they can
effectively manage and compete the works and tasks with appropriate
results.
Performing In which group members are performing their tasks without any sort of
interruptions to achieve goals and objectives of team.
Transforming /
Adjourning
In the context of last stage, in which provides protection and position to
staff members so that they can attain their targets.
M3 Analyse team and group development theories
Effective team helps to achieve goals and objectives of the organisation therefore it is
necessary to be develop appropriate group of people within the organisation as well as should
use appropriate and suitable group development theories. With the help of this concept, staff
members will effectively perform their tasks and attain their targets in effective and efficient way
(Willits and Nowacki, 2014).
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TASK4
a) Organisation theory and concept
It is necessary for every business firm must be enhance performance and productivity of
the company. Thus, manager of BBC can be use and adopt several techniques and methods
within the organisation. Therefore, there are explaining several types of theories such as follows:
 Path- goal theory: This theory can be consider with appropriate style of leader and their
behaviour. With the help of this theory they can effectively complete their tasks in
effective and efficient way. Basically, this theory developed by the leader hence they
developed an appropriate framework for the firm so that they can achieve their targets. In
the context of BBC, leaders of this organisation are more successful because they are
doing their works in flexible environment(Venieris, Naoum and Vlismas, 2015). this
involve several leadership styles and behaviour that must be best fit for employees and
environment of company. So that they can achieve their goal and objectives in better
manner.
 Behavioural organisation theory: In which included distinctive attributes so that it is
necessary all workers have to be do their tasks in effectively and efficient manner. It
helps to improve working performance and capabilities of staff members so that they will
significantly perform their operations. It is the theory in which people can interact with
each other for creating health and friendly working environment.
b) Key barriers to effective performance in the BBC
According to the Belbin team roles models planter, implementer, resource investigator,
shaper, monitor, team worker, finisher are some roles of people in each and every team which
helps to the team to attain their targets and accomplish work in an effective manner. Lack of
skills in the people in the team create a hinder in the effective team work. Communication gap is
an another factor which creates a problem in developing better bonding in the team to attain
targets in the team.
M4 Evaluate concept and theories of organisational behaviour
Theories and concepts accomplished with the organisation behaviour that affects on
behaviour and working performance of staff members either positive or negative. Therefore it is
necessary to be adopt and use appropriate methods and techniques within the organisation so that
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all employees of the company will effectively perform their operations and tasks as well as
achieve their targets in a effective and efficient way (Tohidinia and Mosakhani, 2010).
CONCLUSION
From the above mentioned report it has been concluded that organisation behaviour
defined actual working style and management system of the company. Additionally, it is
necessary to be increase motivation and confidence level of staff members so that they will
effectively perform their tasks. There has been elaborated Maslow's and Herzberg's motivational
theories for increasing motivation level of BBC employees. Apart from this, the manager of BBC
can adopt several appropriate and suitable methods and techniques within the organisation so
that they can attain their targets in minimum time period.
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