Organizational Behaviour Report: BBC Culture, Power, and Performance

This report provides an in-depth analysis of organizational behaviour within the British Broadcasting Corporation (BBC). It examines the influence of organizational culture, power dynamics, and workplace politics on individual and team performance. The report explores the impact of different cultural models, such as power, role, task, and person cultures, on BBC's operations. It also investigates how power and politics affect employee motivation, communication, and overall productivity, differentiating between positive and negative influences. Furthermore, the report delves into various motivational techniques, including content and process theories, and suggests ways to enhance team effectiveness. It identifies different types of teams, effective team characteristics, and barriers to team performance. The report concludes with recommendations for improving team performance and productivity within the BBC, considering factors like communication, employee engagement, and the impact of leadership styles.

ORGANISATION
BEHAVIOUR

Table of Contents
INTRODUCTION...........................................................................................................................1
LO 1.................................................................................................................................................1
P1 Explanation on how organisation power and policies are impacting the group and their
performance............................................................................................................................1
M1 Define critical analysis on the organisation culture, politics, power which work as to
influence team individual and performance. .........................................................................3
D1 Explanation on the evaluation between policies, culture, power and motivation which
works as to succeed the growth of an organisation. ..............................................................3
P2 A) Content and process theories of motivation with implement techniques that improves
effectiveness in team..............................................................................................................4
P 2 B) Analysing the way along with other motivational techniques may helped to enhance
effectiveness in team..............................................................................................................6
P2 C) Ways to improve level of motivations.........................................................................6
TASK 3............................................................................................................................................7
P 3 A) Identifying and explaining different types of teams ..................................................7
P 3 B) Effective team.............................................................................................................8
TASK 4............................................................................................................................................8
P 4 A) Ways to improve team performance and productivity................................................8
P 4 B) Main barriers to effective performance.......................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
The organisation behaviour is very important in order to study various aspects of
individual who is working under business enterprise. It is very essential to determine the
behaviour of people interact within the group. The theory and various approaches of
organisational behaviour can be used by human resource manger in order to develop
understanding of individual behaviour at workplace. With the help of this entity can run its
activities in more significant manner. To make this process effective it is required to behave
professionally so that firm can achieve its desired objectives. It can be understood with the three
concept are as-behaviour of organisation, its individual and work group who is engaged in
business activities. The various theories are to be adopted to gave the impressive working
environment. It is very essential to maximise the profit so that firm is able to maintain strong
brand image in market. The overall success of the business enterprise dependent on the human
resource action of firm. In this present report the activities of BBC is taken into consideration in
order to explain various theories and concepts related to organisational behaviour. The firm is
settled art very larger part. This report will help to identify the importance of organisation
behaviour in order to know the efficient working of individual. The behaviour of human are
having large impact on the growth of business enterprise. The manager of the BBC is taking
various effective steps with regard to expand the business activities of firm by managing the
performance of team in expert manner. The report will have focus on identifying the way
culture, power, politics have influence on behaviour of individual or group. The study will
demonstrate the relationship between culture, politics, power and motivation.
LO 1
P1 A) Earlier Organisation Culture in BBC
According to Charles handy model there are three types of organisation culture that can
be adopted by BBC. These are Power, Role, Task and person culture.
Power culture-BBC can use this type of culture in order to respond quickly to situation. This
type of culture increases the dependent of enterprise on their employees to solve various critical
and complex issues. The kind of organisational culture intends to attract power orient ended and
political minded people. This culture have focus on inviting those people who have power to
bear risk.
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Role culture-In role culture position is the main power source. The individual is being selected
on the basis of their ability to perform task in effective manner.
Task Culture-This type of culture is based on culture and nature of job. This type of culture
intends to bring appropriate resources and people together in order to complete particular task
Person culture-It is an unusual kind of culture. This kind of culture is usually not adopted by any
organisation. Person culture emphasize on individual. It aims to provide support to individual in
order to fulfil their interest without overriding objective.
The culture in BBC is task and oriented. BBC culture is much influenced by Power
culture. Both the culture in BBC has assisted firm in achieving success and expanding its
business.
According to Smith, The business culture and climate are aligned with the values of
business, which influence various aspects in the workforce. The lack of effective enterprise
culture and climate have great effect on the social climate of business because there is lack of
defined objectives to guide individual action at work. Through effective business culture, the
organisation can guide their objective and hire talented workforce. Smith has states that the "the
culture or practices of the BBC have been relevant to preventing or enabling the sexual abuse of
children, young people or teenagers"; and people who held senior positions at the BBC who may
have relevant information about the situation or unethical conducted by its members. He said
that the other employees in BBC was aware about the fact but due to the fear of the high
authorities they had not taken initiative to raise their voice in order to prevent children and
people from abuse.
P1 B) Explanation on how organisation power and policies are impacting the group and their
performance.
The power and politics plays effective role in relation to activities of organisation. The
main object is to define the behaviour of individual, or how they make their interaction with each
other. These kinds of activities are very essential to enhance the growth of business. With the
help of this organisation is table to take expert decision making. The organisation behaviours is
very important whether firm is of small or medium sized. The political factors affect the entity
culture in large manner. This kind of activities are very useful in order to enhance the
profitability and productivity of firm. This kind of things are very essential in relation to manage
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the overall performance of team (Alavosius, and et. al., 2016.) The BBC is taking various
initiatives to expand the activities of enterprise in large manner. The political factors affect the
entity culture in large manner. This kind of things are very essential in relation to mange the
overall performance of team. The BBC is taking various initiatives to expand the activities of
enterprise in large manner. Culture, Power and Politics has a great impact on the BBC's working
culture as the people having the power may be partial towards employees. They do not listen to
the staff complaints, they are taking actions against the abuse, harassment and bullying which is
affecting the working environment. Workers are facing a lot of problems at their workplace. The
BBC's senior worker having the power to make decisions are not communicating with the
subordinates which was creating the communication gap and this factor has lead to
demotivation in employees. Power and politics influence the growth of the employees who
deserves. It also has adverse effect on employee and employer relationship. These term can be
understood in following manner are as-
Positive types of power- These kinds of power are essential to in order to enhance the
profitability and productivity of the firm. With the help of positive working culture the
individual in the organisation is able to take effective decision so that firm growth can be
managed in effective manner. The positive vibe in the business enterprise helps as to build
confidence in organisation people so they perform their activities in efficient manner. The
manager of the firm should provide effective training to their employees and reward should be
given to them for their working efficiency, this type of activities help as to motivate the
employees of firm. To make this process more effective the organisation should hire skilled
employees so that they can contribute maximum to business enterprise. This is helpful in
following way are as-
 In relation to avoid conflicts.
 It works as to enhance the involvement of people.
 The organisation culture can be maintained effectively.
 It is effective in manner to create trust and support.
Negative type of influence- In this context the negative kind of influence can be seen. The
leaders of the business enterprise should receive enough respect otherwise there can be downfall
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in the working of business enterprise. If leader of the entity used to threaten the employees by
using of words like punishment ans job loss can cause the issue of employee retention due to this
growth of business activities can be affected in large manner. This kind of situation leads to
affect the growth of firm in large manner. The negative influence are following types are as-
 There can be issue in relation to miss-communication.
 There can be conflict in relation to lack of understanding.
 The employee of the organisation work in fear way which affect the profitability of
organisation.
Positive workplace politics- In organisation there should be effective and clear policies so that
individual of firm work in manner to follow the chain of command with the help of this kind of
working the entity is able to find out the solution to their problem. With the help of this kind of
activities the BBC is always able to motivate the employees to perform their best. The worker of
the firm should have equal treatment in relate to business work so that they can feel encourage
and perform their best. With the help of this kind of performance the BBC is able to earn larger
amount of profitability and productivity (Anderson, Potočnik. and Zhou, 2014.)
Negative workplace politics- The working culture of the firm has greater influence on the
performance of BBC. If it is not effective than various kinds of conflicts can arise which
negative impact the growth of firm. The ineffective quality of work can create issue as to decline
the profitability. The negative influence affect the brand image of the firm in largely manner. In
this way the firm has to face various issue which will have lower amount of profitability due to
this the form in unable to survive for the longer period. The manager of the firm has to take
various effective steps in order to create positive working environment sop that all worker of
organisation can perform in better manner.
Type of influences- In business enterprise there are various kinds of influence which affect the
brand image of the firm in largely manner. This kind of activities can leads to have ineffective
working of individual due to which the profit graph of enterprise can be affected. This situation
can also arise the issue or employee retention
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M1 Define critical analysis on the organisation culture, politics, power which work as to
influence team individual and performance.
The working culture of an organisation can reflect the overall growth of the firm. In this
manner there should be division of work in the manner as share, belief, policies and various
kinds of rules and regulation of the company. This all should work in better and effective
manner. In organisation the employee should behaviour in proper way so that firm can run its
activities in significant and essential manner. The team member of the group influence by the
working culture of and organisation. If it is in good manner than organisation can achieve higher
profitability and productivity. The employee should perform each activities of the business
enterprise in coordinated manner.(Barrick, Mount and Li, 2013.)
Politics in BBC has encouraged employees to work in team and find effective as well as
innovative solution to business problems. Power has enabled manger to make effective and
suitable decision by making discussion with other member in organisation. The positive use of
power by higher authorities has enabled them to maintain healthy relationship with its workers.
The BBC culture has acted as motivational force in encouraging employees to increase
their contribution in achieving organisational goals and objectives. The power and politics has
great influenced on the various decision Taken by BBC manager. Politics has great effect on
Brand image and Culture in BBC. The negative use of power such as threat , high volume of
voice used by employer in order to influence behaviour of individual can lead to unhealthy
relationship and conflicts between employer and employee. The politics culture in BBC has
great effect on the Employee and employer relationship. This factor has great influence on
Human resource practices, procedures and policies. It has great impact on employee
performance at workplace.
D1 Explanation on the evaluation between policies, culture, power and motivation which works
as to succeed the growth of an organisation.
The structure of the firm is usually depends on its size in this manner the organisation
can take various effective steps with the help of which policies, culture and politics of firm
should be change. In the business enterprise the structure can be define as technological,
functional etc. the firm should take initiative in order to provide good working environment. In
this way it can promote growth to society. It is essential to understand the feeling of employees
so that individual of firm can perform their duties in enterprise manner. This kind of activities
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helps to gain profitability in firm. There should be fair treatment to all workers so that they can
feel motivated. The following things are to considered which works as to affect the individual
performance of business enterprise.
Worker atmosphere- The working culture of organisation should be manage in proper way.
With the help of this the worker of the firm can perform their duties in effective and efficient
manner. These kinds of activities helps to get success in the market.
Responsibilities- In order to perform the organisation activities in effective manner it is essential
to inspire the workers so that they can perform their best. This kind of activities helps as to
derive the profitability in large manner. In this manner the manager should assign the duties with
some power of responsibility and authority. In order to have effective performance in the
organisation it is very essential to motivate the worker of firm so that they can perform their role
in efficient way
Communication- the communication play vital role in order to passing of entity information
from one person to another. The barrier to effective communication can hampered the growth of
business enterprise in large manner. The manager of the organisation should maintain the
transparency sop that every employee of firm direct the work in one common direction. The
hotel Hilton is taking various effective steps in order to take improvement in performance of
employees by communicating each employees in expertise way (Braun, and. et. al., 2013)
Relation- The employees of the BBC is taking various effective steps in relation to have
improvement in the services of the firm. With the help of managing the good connection
between the employees the activities of the business enterprise can able to perform in the
smooth manner. The proper solution is need to be pass to each person so that effective
correction can be made.
P2 A) Content and process theories of motivation with implement techniques that improves
effectiveness in team
The content theory explains the reason due to which the human needs change with the
passage of time. It explains the specific factors that motivate people. The content theory of
motivation emphasizes on factors within person that energizes and direct, sustain employee
behaviour. The theory aims identifying the needs that assist individual in developing motivation.
Process theory emphasize on identifying the way individual behaviour is being energized,
directed and sustained. This concept states that to facilitate various activities in order to motivate
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employees Identifying the needs of workers can assist personal manager in positively
influencing worker behaviour at workplace. It is very essential for personal manager to conduct
various programmes to satisfy the changing needs of an individual.
In order to conduct the study for motivation, there are two theories implemented that
make successful results in business. In this aspect, bodies of knowledge develop with design and
partner motivation program. It is the best way that includes content theories and process theories.
In order to implement content theories, there are several factors implemented within the person
that energize, direct, sustain and stop behaviour. These theories look towards specific needs that
assists to motivate people in systematic aspect. In this aspect, includes Abraham Maslow,
Alderfer, Federick, McClellant, etc. Their theories assists to discuss about the motivation which
verified through conducting research program. In order to provide description and analysis,
behaviour energized, sustain and stopped as well. It includes following elements and theories:
Reinforcement and goals setting: These theories supported with conducting research studies that
are views and most useful perspective in the application.
Expectancy and equity theories: These theories also become important part in the compensation
that considered to design of compensation plans (Denhardt, R. B., Denhardt and Aristigueta,
2015)
Expectancy and equity theories: These theories also determines research and reinforcement for
setting goals and objectives in systematic aspect.
Alderfer – ERG theory- This concept has grouped demand into three division these are
relatedness, existence and growth. This theory is based on the fact that relatedness can be
harmonised to belongingness and esteem necessity. This consideration has centring on
explaining the way following stages of requirement change s more or less important to
individual.
Maslow -Hierarchy of needs theory- This concept has divided individual requirement into
several sections which is based on priorities such as esteem needs, belongingness,love, and
self-actualisation. Ma slow -Hierarchy of needs theory states that general necessity should be
placed at lowermost and complex requirement should be given the highest priority.
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Herzberg Two factors theory- This concept demonstrate that there are few motivational
elements that help worker in achieving job or work satisfaction. Some factors that can lead to
dissatisfaction in workers are hygiene, unfair practices and policies.
Therefore, it can be stated that content theories also focuses on individual need to explain
satisfaction from job, behaviour and reward system as well. On the basis of these theories,
individual need to develop their performances with taking active participation with behaviour
response. With the help of offering several types of reward, these theories developed in
systematic aspect.
On the other hand, process theories also attempt to explain behaviour that are energized,
sustained and directed. It also includes four major concepts such as reinforcement, expectancy,
equity and goal setting. Behaviour changes can also be used to define the learning with
reinforcement of an individual.
The reinforcement theory states that individual can influence other person behaviour by
using reinforcement, punishment and extinction. Rewards are used to reinforce the behaviour
person want and punishments are used to prevent the behaviour individual does not want.
Extinction is a means to stop other person from performing a learned behaviour.
Reinforcement theory also develop and based on the principles that operate following
conditioning:
Positive reinforcement: It includes factors that increases with strength of responds and
also induces repetition of behaviour which granted reinforcement. As results, it includes adding
some positive perspective.
Negative reinforcement: It includes removal of negative reinforce which enhances
frequency response. Therefore, things implemented that taking away.
Punishment: Punishment includes undesirable consequences of the particular behaviour
through adding negative consequences. It also removing positive consequences which require
perform functions and operations in business (DiPaola and Tschannen-Moran, 2014.)
Extinction: It includes decline in the response rate due to non reinforcement that assist to
ignore negative perspective in the business. Behaviourist also focuses on the specific behaviour
that are not tangible as per the needs, motives and values of the business products and services.
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Organisational behaviour modifications research also emphasis on the scientific research.
It includes empirical research on the OBM which generally found evidence that make positive
contribution on the organisational behaviour. Employees behaviour also appear that improves
OBM for development of the organisation (Effelsberg, Solga and Gurt, 2014.)
P 2 B) Analysing the way along with other motivational techniques may helped to enhance
effectiveness in team
Recognisance of great work is the significant factor that motivates employee to work
harder in order to gr recognition from employer. If workers continues to increase their
contribution in producing effective results and their work doest get recognition then it leads to
demotivation and dissatisfaction in employees.
Small and measurable goal. It can incredibly demoralize to do work on project .
Visualisation of project and achievement of goals encourage individual to work on particular
tasks. It also provides employee an opportunity to increase their confidence and gain expertise. It
enables them to develop various skills that will assist them in their professional development.
Settings targets and achievement of goals provides real boost each time.
Setting goals provides workers to get applaud for achieving effective outcomes. Staying
positive is other way to provide direction and positive reinforcement. Instead of telling the
mistakes of workers it is required by leader to have their focus on the overall performance of
employee. This will lead to the happiness and positivity plays a major role in success of
individual and organisation. A simple shift in bias way towards positivity and happiness have
great impact on work experience that is gained by individual and it has great effect on employer
and employee relationship (Guastello, 2013)This strategy has assisted business entity in getting
task completed on time and ensuring effective outcome. It has helped organisation in increasing
its effectiveness and efficiency. This activity has allowed firm to increase competencies and gain
competitive advantage in the market.
Developing effective reward system and formulating effective policies and strategies can
assist personal manager in motivating employees. This activity also support human resource
manager in engaging workers in various business activities. Effective policies and strategies
assist human resource manager in managing people at work.
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Communicating with worker and understanding their problem is the another tactics that
is adopted by human resource manager. This activity has helped firm in increasing productivity
and improving the quality of goods and services.
Organising training and development programmes helps personal manager in
demonstrating that the company is more concerned with supporting employees in achievement
their career goals and objectives. It also allows workers to develop various abilities and explore
several career opportunities. This activity has assisted human resource manager in developing
effective and high performance workforce. It has aid firm in involving employees in solving
various business issues and eliminating barriers that may occur in achieving success and growth.
P2 C) Ways to improve level of motivations
There are following ways that can be adopted by BBC in order to improve level of
motivation. These are:
1.Employers are required to Educate themself- It is essential for employer to educate themselves
in order to provide right direction to employees and it Will aid them to identify various ways to
motivate workers to perform better in organisation. This assist employer inn understanding the
various problems that are being faced by employees at workplace and analysing effective
solutions for various issues.
2. Developing knowledge about perception-This can be done by leader by observing things
by making minor changes in various policies and procedures .If any emotional danger
zone is identified by employer in such case leader will have potential to change
individual thought.
3. Be truthful- This will help employer in creating examples for other people in
organisation. It will assist leader to provide practical experience.
4. Tap into gratitude to finalise new perception
5. Improve communication-It is required by manger to communicate daily with their
employees .Even wishing good morning and evening enables workers to increase their
motivational level.
6. Supporting employees- Its is very essential for employer to support those employees who
have been affected by change. It is required by personnel manager in BBC to
communicate and support such workers in adjusting to new environment (Hashim and
Wok, 2014)
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