Organizational Behaviour: Comparison of Two Enterprises Report

This report provides a comprehensive analysis of organizational behaviour, comparing the structures, cultures, and leadership styles of City College and Enterprise Rent-A-Car. It examines the impact of organizational structure and culture on business performance, exploring factors that influence individual behaviour at work. The report delves into effective leadership styles, organizational theories (X and Y), and the approaches used by both organizations, including classical, neo-classical (human relations), and modern approaches. It also discusses the application of motivational theories and the impact of different leadership styles on employee motivation. Furthermore, the report explores group behaviour within workforces, identifying factors that contribute to team effectiveness and potential threats to success, while also considering the role of technology in business success. The report concludes by summarizing key findings and offering insights into the complexities of organizational behaviour.

Organization Behaviour

Table of Contents
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
1.1 Comparison between different organizational structure and culture....................................4
1.2 Impact on performance of relation between organization structure and culture...................5
1.3 Factors which influence individual behaviour at work.........................................................5
M 1 Identification and application of strategies to find effective solutions................................6
D 1 Critical reflection to evaluate own work and justification..................................................6
TASK 2............................................................................................................................................6
2.1 Comparison of effective leadership style in various enterprises...........................................6
2.2 Organizational theory...........................................................................................................7
2.3 Approaches used by both the organizations..........................................................................8
M 2 Selection of appropriate methods and techniques...............................................................8
M 3 Presentation and communication of appropriate findings...................................................8
D 2 Responsibility for managing and organizing activities........................................................9
D 3 Relevant knowledge gained from previous units.................................................................9
TASK 3............................................................................................................................................9
3.1 Impact that different leadership styles may have on motivation in organization..................9
3.2 Impact on organizational workforces by application of motivational theory.....................10
3.3 Evaluation of management of both enterprise workforce apply these motivation theories
...................................................................................................................................................10
TASK 4..........................................................................................................................................11
4.1 Nature of a groups and groups behaviour within workforces.............................................11
4.2 Identification of a factors that could make team effective and factors threaten the success
...................................................................................................................................................11
4.3 Role of technology in the success of a business.................................................................12

CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Organizational behaviour is the term which shows the relationship of organization
towards their society and their effective behaviour of overall organization while interacting
within groups. In fact organizational behaviour shows the study of groups and particular
individual behaviour while working and performing their activities in a society by following the
all the necessary rules and regulation(Ashkanasy, 2011). This report is going to describe the
organizational behaviour of a city college and enterprise rent a car by explaining their
organization culture and structure with the help of various other effective tools and techniques.
In fact it also explain their main motive of the cited organization by differentiating their way of
conducting or running their business to achieve their particular target and goals. Apart from this
impact of leadership on both the enterprise and effective role of leaders by adopting various
motivational theories for better understanding about organization structure and culture with
effective difference. In additional overall report is going to explains the behaviour of
organization in context with every important and relevant term related or used in both the
enterprise to achieve their objectives.
TASK 1
1.1 Comparison between different organizational structure and culture
Organization structure and culture both the terms are different from each other in every
aspect according to their usage in the organization. It means organization structure shows the
hierarchy of the enterprise that means it is a system which contains appropriate breaking of work
structure in between various department according to their position and skills. In fact structure is
the term which describes the work break down structure between all the member working in a
organization having a similar motive( Humphrey, 2011). Whereas organization culture is the
norms, beliefs or thoughts on which organization is based which means it shows the working
culture of the business. Apart from this culture is the term which throw some light on history,
language and stories of the organization or either values of the enterprise on which cited
organization is based. Both the enterprise have a different structure and culture according to their

working needs like rent a car is a enterprise follows their own way of working strategy according
to their business demand(Ashkanasy, 2014). Whereas city college is another enterprise having
their unique way of running their business or college based on effective planning by satisfying
their students with establishment of their goodwill at the market place. It mean both the
organization use their own idea and creativity while running their business by considering their
enterprise structure and culture which is very essential part of their business(Becker, 2014).
1.2 Impact on performance of relation between organization structure and culture
There is a greater impact on performance of business of effective relationship between
organizational structure and culture due to their broad concept and complex nature. In fact
structure and culture both are interrelated with each other due to their role in business because
overall structure of a business is decided according to their culture(Waldman, 2014). Most of the
decision is based on the culture of the organization it covers the history, language and values of
the business on which overall working or behaviour is dependent. Structure of city college and
rent a car is based on their culture because their business performance enhances due to their
culture and structure. Performance of a business is somehow enhances with the useful structure
and culture of a organization which require a skilled and experience persons to make a
systematic working of a organization. Apart from this organizational structure influence the
performance of overall business working due to their vast concept which covers all the relevant
matters and points. In fact structure and culture have a greater link due to their functioning and
role towards business because it encourage an employee and individual to enhance their
performance by adopting various effective policies and strategies(Bolino, and et. al., 2013).
1.3 Factors which influence individual behaviour at work
Various factors are available which have a greater impact on the individual behaviour at
work due to their broad concept. Individual are generally affected by leadership,
communication , perception , personality, working environment and responsibility of a job which
explains the overall affect of individual or human behaviour while working in cited organization.
 Leadership :- Leadership is a inner quality of an individual due to which an
organization can easily manage their employees and team in a appropriate
direction by attaining their organization objectives.

 Working environment :- Healthy working environment motivate the employees
towards their work by enhancing their learning capability with the help of new
and creative ideas.
 Personality :- personality is another term which influence the individual behaviour
at workplace because this term shows the description of human being towards
their work.
 Attitude :- Every individual carries a attitude either positive or negative which
influence the work place in different manner. It means attitude shows the effective
personality of an individual.
 Communication :- Communication is the term which means a effective interaction
is a very indispensable at work place for betterment of organization as well as
employees to built the healthy and friendly environment by sharing their view and
opinions between each other for better understanding about enterprise(Eatough,
and et. al., 2011).
M 1 Identification and application of strategies to find effective solutions
It is very indispensable to find appropriate strategies and solution for organization
culture and structure to get accurate results by attaining the objectives and target of the cited
organization. An organization must follow the planning procedure to apply the effective
strategies with the use useful research methods to identify the accurate data and information
which may be very helpful in solving the business problems to establish a successful business by
satisfying the customers needs and demand(Fisher, 2012).
D 1 Critical reflection to evaluate own work and justification
With the help of all the relevant matters and topic I have learned how to cope up with
different difficult situation which may occur while establishment of a business and performing of
organization activities. It means due to the cited organization various methods of motivation are
comes out which somewhere motivated me towards my own growth by using various effective
techniques or technology to learn more and more thing about business enhancement. Moro ever
due to the organization culture I have learned about the appropriate procedure of execution of
project to get positive results(To, 2012).

TASK 2
2.1 Comparison of effective leadership style in various enterprises
City college and rent a car both the enterprise adopted their own leadership style to
perform all the activities of their business by inspiring their employees towards their work and
goals by explaining their company objectives. Both the enterprise have different way of leading
their enterprise according to their planning and strategies or understanding about the handling of
a business(Harms, 2012). City college is a small private college follow the leadership style of
breaking all the working according to departments and work is done by department head.
Whereas rent a car is a enterprise in which leaders are also managers and they believe in
customer satisfaction because their main motive is to serve in a best way by growing their
business with the appropriate and effective strategies. Apart from this both the enterprise are
different in a size of a business and policies which is one of the major difference between both
the enterprise. While comparing between cited organization it shows that one is the customer
oriented enterprise whereas another believes in somehow profit oriented. In additional leadership
style is the term on which overall success of a business is depended because most of the
activities and work are done according to their leaders( Luthans, 2012).
2.2 Organizational theory
Organizational theory plays a very vital role in the management because overall business
activities is depend upon the relevant and effective theory because of their broad concept and
complex nature. Basically organizational theory X and Y is very helpful for leaders because with
the use of theory they can learn their role and duties towards organization. In fact theories is very
helpful in showing appropriate path and direction in running their business activities and task to
achieve their objectives and target(Hartnell, 2011). Apart from this it also motivate employees
towards their goals by explaining it in a proper manner by using effective method of acquiring
data and information which act as a very useful in decision making process. In other words
organizational theory act as a very effective tools and techniques for the management because it
may help the enterprise to change their present scenario according to the business demand and
requirement by fulfilling their customer needs and wants. In additional theories of organization is
made just to understand the objectives of the organization by learning in deep by considering all

the relevant facts and figures which is very useful for both the enterprise to achieve their target
of the organization(Kinicki, 2011).
At the end according to the cited organization theories X and Y are mainly meant for
overall improvement of companies condition with adoption of effective strategies.
2.3 Approaches used by both the organizations
An organization adopted various approaches for their smooth running of their business by
acquiring various effective information and data which is very useful in decision making process
of the enterprises(Luthans, 2010). There are various approaches are available used by the both
the organization for their improvement.
 Classical approach :- classical approach used by the enterprise to understand the
purpose of the business by following appropriate formal structure to avoid any
mistakes and errors using effective technique for smooth running of the
enterprise.
 Neo - classical approach (Human relations) :- Neo classical approach is the term
which describe the social changes , economic changes , political reforms and
influenced the technical environment of the organization. In context of this
approach human relation is one of the major approach used by management of
both the enterprise because it shows the overall description of social factors at
workplace. Mainly human relation shows the behaviour of an individual and
group of people to work effectively and efficiently(MacKenzie, 2011).
 Modern approach :- Modern approach of the theory is the part of modern world
comes in a force since late 90s by considering individual, suppliers and customers
are the part of environment.
M 2 Selection of appropriate methods and techniques
An organization need to select a best method and techniques to deal with business which
problem by designing the effective process to implement the program. It means an organization
must need to adopt a appropriate motivational method to learn new and innovative things which
act as a very useful techniques for the overall growth of organization. Apart from this it shows
the useful methodology to acquire more and more knowledge and skills for orgnization
betterment(Podsakoff, 2011).

M 3 Presentation and communication of appropriate findings
It is very important to communicate or interact about effective findings for the
organization betterment. It means an organization must know how to solve all the issues by
communicating with each other with effective presentation and learning to achieve their
company objectives. In fact to achieve the objectives an organization must follow the appropriate
and effective formats and procedure to avoid the errors and mistakes which may occur while
performing a business activities and during execution of a plant and machinery or a business.
D 2 Responsibility for managing and organizing activities
An organization must aware about all the relevant data and information to manage all the
organization activities with the use of appropriate method and techniques or by adopting various
effective strategies which may resulted in a positive way(Podsakoff, 2011). In fact managing a
organizing activities is a very major responsibility due to their broad concept and complex nature
which may required a proper planning process to achieve their target and objectives.
D 3 Relevant knowledge gained from previous units
It is very indispensable for an organization to acquire relevant data and information to
gained extra and advanced knowledge with the use effective factors which may act as a very
important in the growth of organization and employees with the use of appropriate method and
techniques to achieve their objectives.
TASK 3
3.1 Impact that different leadership styles may have on motivation in organization
Leadership style have a high level of impact on the behaviour of city college staff and
employees of a enterprise because leaders of the both the enterprises have adopted a appropriate
method of motivation for their employees to understand their objectives. In fact motivational
theories shows the two different type of leadership adopted by both the organization according to
their company needs and demand(McShane, 2011). Like theory x and theory y both the terms are
differentiate from each other according to their role and responsibility in the business
performance. Theory X is a autocratic style in which all the decision are taken by the supervisors
itself without consulting with their team mates or any member of the organization. Whereas in
theory Y leaders provide an opportunity to their employees to work according to their choice and
have the authority to take part in a decision making process because employees also plays a very

eminent role in the organization betterment. In context with these motivational theory enterprise
rent a car adopted a theory Y because they believe in equality and provides equal opportunity to
their employees whereas city college adopted a theory Y because they believe in the autocratic
style of leadership.
3.2 Impact on organizational workforces by application of motivational theory
Application of motivational theory have a greater impact on both the organization
workforces because of their broader concept and their complex nature. In fact motivational
theory are different from each other in every aspect due to their different functioning and unique
way of motivating their employees which means motivational theory influence the present
workforces(Von Glinow, 2011). City college is a small private college having a very minimum
employees adopting a motivational theory to improve their present scenario according to their
demand at work force. Mainly work force of the city college and enterprise are different from
each other due to their different style of working and different business from each other like city
college is the education institute whereas enterprise rent a car is the organization which deals in a
car provider to their customer according to their demand and usage which means they believe in
a customer satisfaction policy with the use of appropriate leadership style for better working of
the organization workforces by motivating their employees. Lastly organization workforce of
both the enterprises having a own leadership style based on a effective motivational theory
applicable on their enterprise working condition. Apart from this this motivational theory ensure
that all the employees work effectively and efficiently at a work place with appropriate usage of
method or technique(Miner, 2015).
3.3 Evaluation of management of both enterprise workforce apply these motivation theories
Management of both the enterprise workforce apply these motivational theories and
practices to acquire more and more profit by motivating employees with the use of appropriate
theories according to the organisation demand. It means motivational theories are full form
benefit because with the adopting of effective theory an organization can able to enhance their
working quality and condition with the use of various effective tools and techniques to achieve
their set target and goals. Apart from this motivational theories consist of various benefit for
overall staff and employees performance for example:-
 Enhance their working condition and situation with the use of advance
technology.

 Conduct various other training program for the employees to groom themselves
according to their requirement.
 Ability to face challenges and risk by taking part in a decision making process.
 Ability to hedge upcoming risk and uncertainty by learning new and innovative
things.
 Company can improve their performance with the growth of their employees
strength by overcoming their weakness.
 An organization have a benefit of building their goodwill due to their employees
growth and achievement.
 Ability to understand the objectives of the organization by enhancing the
improving condition of the organization.
It means evaluation of management of city colleges and enterprise rent a car adopted a
effective motivational theories to learn more and more by growing their business rapidly with the
overall growth of the employees as well as organization.
TASK 4
4.1 Nature of a groups and groups behaviour within workforces
City college and enterprise rent a car both the organization are very much different nature
from each other due to their size of the enterprise and different working field. Nature of the
groups and their behaviour are very much depended on their team member and their role towards
the organization betterment(Moore, and et. al., 2012). The nature of the groups of cited
organization is to maintain the equality in groups by motivating all the team members of the
groups by grooming them by providing appropriate information and data. In fact group
behaviour is somehow depend upon the nature of their member and their policy. Apart from this
group is the term having a member more than two with a similar objectives and target by sharing
their ideas and opinions between their groups just like that both the cited organization have their
own groups to achieve their objectives. It means nature of the groups is all about working style
adopted by the group to perform their appropriate activities and task to satisfy their customers
needs and wants. In fact the main motive of the groups of cited organization is to work in a
healthy and peaceful environment by completing their work in a appropriate way(Turner, 2011.).

4.2 Identification of a factors that could make team effective and factors threaten the success
According to the above case study there are various factors are available which make the
team more effective and useful in achieving the organization objectives and targets. It means a
team requires a experience and skilled leaders which may have the capacity of handling the team
by hedging their risk and controlling their extra cost with maximization of profit. In fact lots of
factors are present in the team of cited organization which motivate the team towards their goals
and targets. Apart from this there is also some other factors which may harm the success of team
due to their ineffective nature towards their working in a organization or due to the inappropriate
strategies. Employees may not pay attention while performing their activities which sometime
threaten the success of the team by influencing overall team growth. In other words motivational
theories sometime act as a very effective tool in enhancing the quality of team with the help of
their positive results and effective procedure. Whereas some time strictness of company rules
and regulation may also threaten the success of the team due to their ineffective working and
biasses in policy for the team(Pieterse, and et. al., 2010).
4.3 Role of technology in the success of a business
Technology plays a very eminent role in the success of the business because with the use
of technology an organization can easily perform all their activities effectively and efficiently
within a minimum time period. There is a lots of technology emerges in today's advanced world
which may act as a very useful tools and techniques for the enterprise because it helps in making
appropriate decision for the organization by using effective research methods to acquire more
and more information so that cited company can do relevant reforms and changes(Pinder, 2014).
In fact these advanced technology plays a very vital role in the success of enterprise rent a car
and city college by providing them relevant information and data about useful technology which
may help them to complete their activities as soon as possible by saving their time with
appropriate management . Apart from this city college is a small private company without having
much more knowledge but with the introduction of new equipments in the market it encourage
the working of enterprise and motivate them to enhance their working quality with the help of
technologies(Robbins, 2012).
In additional technologies are having a lots of advantages because with the use of
technology enterprise rent a car able to capture the attention of more and more clients by

providing extra and unique facilities which is a one of the major reason behind success of
technology in present scenario.
CONCLUSION
This report is all about organization structure of city college and enterprise rent a car
which means it is based on their structure and culture by explaining all the relevant matters
which comes under organizational behaviour of both the cited organization. It covers the overall
description about the enterprise success by considering the leadership style and various other
motivational theory to enhance the working quality of the enterprise with the adoption of
effective policies and strategies for company success. Apart from this it also covers the nature of
groups and their behaviour by knowing the reason behind the success and threaten to the
organization. Last but not the least it consist of use of technology by both the cited organization
towards their success with overall description about usage of technology in the growth and
development of enterprises with appropriate planning process.

REFERENCES
Books and Journals
Ashkanasy, N.M and Humphrey, R.H., 2011. Current emotion research in organizational
behavior. Emotion Review, 3.(2). pp.214-224.
Ashkanasy, N.M., Becker, W.J and Waldman, D.A., 2014. Neuroscience and organizational
behavior: Avoiding both neuro‐euphoria and neuro‐phobia. Journal of Organizational
Behavior, 35.(7). pp.909-919.
Bolino, M.C and et. al., 2013. Exploring the dark side of organizational citizenship behavior.
Journal of Organizational Behavior, 34.(4). pp.542-559.
Eatough, E.M and et. al., 2011. Relationships of role stressors with organizational citizenship
behavior: a meta-analysis.
Fisher, C.D and To, M.L., 2012. Using experience sampling methodology in organizational
behavior. Journal of Organizational Behavior, 33.(7). pp.865-877.
Harms, P.D and Luthans, F., 2012. Measuring implicit psychological constructs in
organizational behavior: An example using psychological capital. Journal of
Organizational Behavior, 33.(4). pp.589-594.
Hartnell, C.A., Ou, A.Y and Kinicki, A., 2011. Organizational culture and organizational
effectiveness: a meta-analytic investigation of the competing values framework's
theoretical suppositions.
Luthans, F., 2010. Organizational behavior: An evidence-based approach. McGraw-Hill Irwin.
MacKenzie, S.B., Podsakoff, P.M and Podsakoff, N.P., 2011. Construct measurement and
validation procedures in MIS and behavioral research: Integrating new and existing
techniques. MIS quarterly, 35.(2). pp.293-334.
McShane, S and Von Glinow, M., 2011. M: Organizational behavior. Irwin/McGraw-Hill.
Miner, J.B., 2015. Organizational behavior 1: Essential theories of motivation and leadership.
Routledge.
Moore, C and et. al., 2012. Why employees do bad things: Moral disengagement and unethical
organizational behavior. Personnel Psychology, 65(1), pp.1-48.
Osland, J and Turner, M., 2011. The organizational behavior reader. Pearson.
Pieterse, A.N and et. al., 2010. Transformational and transactional leadership and innovative
behavior: The moderating role of psychological empowerment. Journal of
Organizational Behavior, 31(4), pp.609-623.
Pinder, C.C., 2014. Work motivation in organizational behavior. Psychology Press.
Robbins, S.P and Judge, T., 2012. Essentials of organizational behavior. Essex: Pearson.
Umphress, E.E., Bingham, J.B and Mitchell, M.S., 2010. Unethical behavior in the name of the
company: the moderating effect of organizational identification and positive reciprocity
beliefs on unethical pro-organizational behavior. Journal of Applied Psychology, 95(4),
p.769.
van Dijke, and et. al., 2012. When does procedural fairness promote organizational citizenship
behavior? Integrating empowering leadership types in relational justice
models. Organizational Behavior and Human Decision Processes, 117(2), pp.235-248.